1. Indy Excellence

1. Indy Excellence

0

Indianapolis, IN

Indy Excellence

1.0 (1 review)
Open • 9:00 am - 6:00 pm

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Services - Indy Excellence

Auto brake repair

Auto engine repair

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1 year ago

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This is a great place!…read more I was looking for a mechanic to check out my car due to shaking. My sister recommended Breedlove. Her boyfriend's family all bring their cars in and they had nothing but great things to say. I dropped my car off on a Thursday evening and got a call early Friday afternoon. They told me there was just a bunch of ice under my car and other than that it was in good working order. I was so happy and grateful! These people are hard working and honest! Great mechanics are rare and I'm thrilled I found one so close to home!

A week ago, I brought my car in during the recent heat wave to have the A/C compressor clutch…read morereplaced. My A/C was still blowing cold--the clutch was just squealing, and I couldn't stand the noise anymore. I supplied the replacement part myself, and after giving them my vehicle's year, make, model, and engine information, I was quoted $520 for the installation and refrigerant recharge. I agreed to the price and dropped the car off. The next day, they called and said there would be an additional charge because they "weren't aware" of the type of refrigerant my car uses. This was frustrating because they had all of my vehicle information before I even brought it in. Suddenly, the new price was $750. I told them I needed some time to think about it and would call them back. About 5-10 minutes later, they called again and said the compressor clutch bolt was seized and that I would need an entirely new compressor. My options were either to replace the compressor or have them reinstall my old one. No pricing was discussed during this call, so I told them to just put my original compressor back on. A few hours later, I called to see if my car was ready, and they acted like it had been sitting there waiting for me. Then they told me the bill was $390. They eventually agreed to $300 cash, but here's the problem: my A/C worked when I brought the car in, and now it doesn't work at all because they evacuated the refrigerant and never recharged it. I understand to an extent paying for labor. But charging me $300 after leaving my car in worse condition than when I dropped it off is unacceptable. Their labor rate is $130 per hour, and the timeline of the phone calls doesn't seem to support three hours of labor. A little understanding, detailed communication, & customer service would have gone a long way. Instead, they earned $300, a one-star review, and lost a repeat customer.

3D Auto Center

3D Auto Center

4.8
(5 reviews)

This review is a bit late, but if any of the same people work there or trained who works there,…read morethen it's still valid. I posted this on a different forum, and now m cross-posting it here: Story time: There was a place on South Side of Indianapolis: 3-D Carburetor. I'm thinking they're the Dire or Dwire family, & 3 of 'em were the mechanics. This is more than 20 years ago. Apologies if I'm bungling their surname. They kept me employed by keeping my POSs running. A few times they put parts I'd pulled from junkyard. They'd warranty the workmanship, but not a part I got from god knows where. They'd also order new parts for people, but that was rarely a problem I had. Never had an issue. Never left feeling screwed over. More than once they worked up to or past their closing time to get my roommate or me underway to the far north side where we worked. Once, they even let me bring them cash the next morning instead of making me find an ATM and be late. Paying dealership prices and dealing with dealership level responsibility hot potato and I would have been unemployed followed shortly by homeless. I can't thank them enough. Excellent mechanics, and all around very decent people. 5/5 would recommend all day. I can't say enough nice things about them. Keep being awesome! Cheers!

First off the customer service was awesome and the work they did was great they have a great…read moremechanic once I got my car in the shop they got busy car was finished in no time at all I will definitely be a return customer

Indy Excellence - autorepair - Updated July 2026

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