A great place for a facial Everyone is kind and friendly. Yvonne is awesome. She really knows how to care for skin and gives awesome advice read more

My usual nail artist had an emergency and I had to find someone on a very short notice. I remembered hearing about Infinity and was grateful to find a same day appointment for an acrylic fill. I arrived just a few minutes late since I was looking for the salon, and someone kindly walked out to direct me to their salon. It was clean with several manicure and pedicure stations. They had a great selection of colors, even though I'm pretty basic with pink. I love that my nails are not too thick and bulky but look completely natural. The staff was very friendly and many customers walking in seemed to be regulars, including several walk ins. I'm eager to try them next time for a pedicure! read more

Infinity Nail Salon - Nail Salons Near Me - Santa Rosa, California

I was a bit skeptical about getting my toes done since I had my ingrowns surgically removed in both big toes about a year ago although the lady seemed a bit distracted by other people, walking in I'm pleased with how my toes came out. And felt nice to pamper my self (He man at the front said price has changed just a bit so call ahead just to double check price) read more

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I have been coming here for some time now and always great customer service. Really calm music and such a relaxing environment. Also very accommodating, usually I make an appointment. read more

Infinity Nail Salon - Pedicure done by Helen - Nail Salons Near Me - Santa Rosa, California

This was my first time! My usual technician at another salon was on vacation and I needed to find a nail salon as my gels were 3 weeks out. Overall it was a great experience. Pros: -Great manicure -Fast service -Friendly technicians -Affordable -Ample parking -Easy to find Cons: -The color I chose did not match the color swatches. I had picked the color based on it "matching" with my pedicure color and it was much whiter. I mentioned it after they started painting and they said it would match once they painted on more coats... that was not the case. read more

Infinity Nail Salon - Previously done pedicure at another salon and manicure done at Infiniti. - Nail Salons Near Me - Santa Rosa, California

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This one was tough and I'm conflicted about writing this review. I called for a same day appointment for a pedicure, since I was on a time crunch I asked if they had availability for a specific time if not I'd go to another salon. They assured me no problem, they would see me at the requested time. I showed up to the salon at the agreed time. I walked into a busy salon and was asked to wait in the waiting area. The employees at the front desk were kind and checked in with me frequently while I waited for a chair to open up - all the techs were clearly overbooked and running behind. When I was finally seated the tech that serviced my pedicure was very short with me and barely even acknowledged my presence. Very different treatment from the employees at the front desk. Over all my pedicure felt very rushed and my tech seemed annoyed with me through out the appointment. They switched techs 3 times and skipped the exfoliation part of my pedicure completely. A very odd experience. Unfortunately this salon wouldn't be my top pick for pedi's in the area. It's way too chaotic during "busy times". read more

Update: A week of very strong antibiotics was able to clear up this infection. I am so disappointed. I had great service. I was very happy with my nails when I left. However, this finger hurt starting the next day and had gotten progressively worse. It has puss draining out of it. Previous reviews state sanitary conditions and I believe this to be the case. For $150 I definitely expected better. I was not paying attention to where the tools were taken from because I've never had this problem at a nail salon before. Unfortunately, there is no way to send this information directly to the owners and have this situation corrected and for that I'd like to give them less than 1 star. Your customers should be able to contact you with concerns . read more

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My husband and I got wonderful mani/pedis. Infinity provides a warm and relaxing environment. Everyone takes pride in their work and they do a great job. We look forward to going there again! read more

Let me start this review off with my personal first and than last experience with this establishment. 1/28/2022- It was my last day of work and I decided to treat myself. I made a last minute call and got an appointment for a fill. The place is clean. The staff is polite and personable. My fill was great and it was a great job I couldn't wait to come back to get my nails done for Valentine's Day. I made an appointment for 2/11. I had to cancel this appointment due to my husband having emergency surgery. I even called to personally cancel which I know a lot of people don't do. *My experience was great and I was looking forward to returning the next time I decided to get my nails done. This first experience warranted a 5 star experience and rating* 4/27/2022 @ 5:30 PM I called to make an appointment for my teenage daughter who has been getting her nails done with me since she was 2 years old, this was supposed to be her first getting her nails done alone. Anyways, I called spoke with the guy who answers the phone, assuming the owner. I let him know I was making this appointment for my daughter who will be getting a pink and white set and a pedicure. We agreed on an appointment for 5/6/2022 @ 2 PM under my name. He said 2 PM to sit for the pedicure first and 3 PM they would start the pink and white set. Fast forward to 5/6/2022.... 2 PM-- My husband took my daughter to her 2PM nail appointment to find out there was no appointment booked. Two possible things happened here: 1. They see my teenage daughter as not being profitable. (Believe me, her mother is a avid believer in you get what you pay for or I would not have happily paid $65 for a fill. That's the price of a full set!) 2. They were so overwhelmed with taking other customers they were comfortable with pretending that this teenager did not have an appointment because they were making more money with the walk-ins and or "appointments" they took to bump hers. Either way, bad business practices So, I called the salon when my husband let me know the situation. I was basically told the call to book the appointment was never made and there was no way to get her in because they were all booked up. I was even asked if I called the correct number. As you see on my call log I called the same number, that I got from Yelp. I was informed it was Mother's Day weekend. Um yeah, kinda why I called and booked an appointment. I fully whole hearted regret referring friends to this nail salon and will be calling a few that I have suggested to change to this nail salon. It's not worth it. Ethical business practices are hard to come by these days. Platinum Nail Lounge on the other side of town was wonderful enough to take my daughter in, get her nails and pedicure done. Life savers. read more

Infinity Nail Salon - This shows the day I called to make the appointment for May 6th and the call bad wondering why there was no appointment on their books. - Nail Salons Near Me - Santa Rosa, California

I am so glad I found Infinity Nail Salon! The owners are very pleasant and there is a trickledown effect. Mia and Kimmie were my combo team for a mani/pedi combo, and they did an excellent job and were delightful. Besides the clean, comfortable surroundings, the vibe was calm and mellow. This is my new go-to spot for a quality, pampering cleanup. read more

Really nice staff, beautiful location but definitely keep eye open wasn't so easy to find and amazing gel pedicure!

Awesome Salon! Bought a few too many sessions that due to health issues I was unable to use but remain hopeful that when I'm able to return they may honor some of the $ paid. ~SandraP read more

This is a new salon and it is just beautiful as well as having a wonderfully warm staff. My Nathan is thee best! I've been his client for around 10 years and I can assure you no one does my nails but Nathan. Me being a former licensed manicurist let me tell you how picky I am about my nails and Nathan has the skills to get the job done with complete perfection. I mean I get them exactly the way I want them every time. And how I love getting in a good gab fest with my sweet Nathan while I sip on some bubbly, which is absolutely awesome and BTW it is Complementary!!! Say whaaa?? Ah yes you heard me correctly they serve wine & bubbly here and it's free! score!! This is Nathan and Andrew's Nail salon. Andrew is Nathan's partner in life and partner in the Nail Salon. Andrew is the sweetest and does the best pedicures ever. And who doesn't love a wonderful relaxing pedicure?! well then Andrew will make all your stresses disappear, you'll just melt into the best massage chairs ever with full on safety shields on the chairs for COVID-19 safety. As well as COVID-19 dividers at all manicure stations. they also check the temperatures of all their clients as well as offering antibacterial lotion at the door. I've not seen any salon do as much for COVID-19 safety anywhere! This is the only Nail Salon you will ever need and want! So come on over and enjoy a wonderful Salon day and help our local businesses stay in business! Maybe I'll see you there! Cheers my friends SYOY read more

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Sooo in love with my nails! They did an amazing job once again. Got a gel mani pedi and it came out perfect. read more

Infinity Nail Salon - Gel french tip mani with red heart details - Nail Salons Near Me - Santa Rosa, California

Thank you for making my nails beautiful again and taking care of my mom's Mani-pedi. We had such a good time talking with technicians and the owners sharing stories and talking about there shop and their wall décor. Will definitely be back for sure. Thanks guys! read more

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Absolutely the most disappointing, interaction. I am not one to make negative reviews often whatsoever, but after a week of continuing to look down & see how bad my experience was, i felt the need to post. I will say, the gentleman did try to remedy our situation, but nonetheless, it didn't change the outcome. I made an appointment with my daughter for a special daughter night, & the woman i always go to was booked because of prom,so due to the reviews here & on Google, and walking in to a salon pretty packed I felt we were in good hands. Pretty much from the get go I should've listened to my gut, and bounced, but tried to 'trust' the process. I came ready with a very simple picture for reference on shape& length & immediately it went down hill. Also my daughter had 3 different people sit down to work on her gel polish, and they didn't communicate so it just kept becoming more and more of a hot mess. Not even a full week later and one of my nails broke off while braiding my hair,so no hard labor to have caused it. but I don't want to go back in there. I still left a tip, but my stomach was flipping the whole time and it sucks. Getting a fresh set & gel polish is not a cheap trip. It was blatantly obvious they were ready to be done and rushing to close, though again, we made an appointment and it was a 5:30 appointment, so it's not like we walked in last minute and they had no idea what services we needed. It'd hard enough to speak up for yourself (for me) in a nail salon, but when you do try, as politely as possible and are constantly ignored it is super unfortunate. Getting our nails done is a treat and not something that I can do on the regular, so this was totally a crappy situation. And also because they were in such a rush to leave, they threw out my daughters drink which again was a treat because Starbucks is not a regular daily indulgence for us, and even after I said something I was ignored about it. Definitely had to do alot of deep breaths because I was really upset inside. Note to self, even if booked, stay with your regular Nail stylist. read more

the salon is clean and comfortable and the staff is typically very friendly. I feel the prices are competitive too and they do a really nice job. read more

What a beautiful salon. The chairs are almost as wonderful as the people working there. My toes turned out perfect. Nathan, Andrew, & Rosie were lovely. I alwAys have a hard time finding a quality nail salon with nice people that take pride in their work but i will 100% be back here. Thank y'all so much. And it was so COVID SAFE TOO! read more

Infinity Nail Salon - Nail Salons Near Me - Santa Rosa, California

The last time I was there, it was before Thanksgiving and got a deluxe pedicure and a wax. They usually do a pretty good job. But this time, my wax left me burned and she missed a few spots on the eyebrows and lip. I wasn't too happy. As for my pedicure, it seems that they can't seem to get a system or routine with their Deluxe Pedicure. Sometimes you get the wax paraffin and sometimes you don't. Then sometimes you get the hot towels and sometimes you don't. The last time, the girl didn't file my nails straight. They were uneven and looked horrible when I left. So I think I won't be back. I'm pretty much done. It's said because they seem to know the Hawaiian spirit there. Oh well! read more

First time in Sonoma for some outdoor engagement photos on Valentine's Day. I decided to give a try at Infinity Salon before taking photos. It is grand opening just few days ago. The salon is super duper clean and nice. All new Luxor massage chairs and 8 mani tables have clear face shields. Infinity also practices social distancing. They skip 1-2 chairs/tables between customers. The staff is very nice and friendly. I had mani-pedi gel with Kim. She was very nice. She explained carefully how to keep the gel last longer and how to take it off when she knew it was my first time doing gel. I am not a fan of mani-pedi services since I do not really have a salon that make me satisfied, but I am impressed with Infinity. The salons I have been to often like, reasonable price but old and not clean or if it's clean and new, it is usually wayyyyy overcharged. Infinity salon is a must-go place for good service with reasonable price. The salon also offers complimentary coffee/tea/water or a glass of wine and free Wi-Fi. Nathan-the owner of Infinity helped us to get a reservation at a winery when he knew we are newly-engaged and came here for engagement photos. He also gave us some Valentine's balloons for the photos. Thank you Nathan for making our day more special. Give a try and you will be happy. Infinity truly values customers. read more

Infinity Nail Salon - Ready for the photos. Love them - Nail Salons Near Me - Santa Rosa, California

My daughter and I have been here twice and we've had a good experience each time. Very clean, friendly staff and they were able to squeeze us in on a busy day. read more

Infinity Nail Salon - My daughter nails! - Nail Salons Near Me - Santa Rosa, California

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I would give 10 stars if I could ! Phenomenal service and hospitality. Comfortable and clean chairs and facilities as well as above and beyond Covid-19 protocols if that worries you. I have a lot of anxiety anxiety about my feet due to ingrown and pain issues but i mentioned this and extra care was taken. I never felt like a bother or rushed. They even picked out a better base color as the one I chose was too light and used that as a top layer. I love my new pedicure for hawaii !! read more

Infinity Nail Salon - Pedicure - Nail Salons Near Me - Santa Rosa, California

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I've been coming here for a year. They do a great job on my nails and pedicures too. My last appointment my daughter joined me. She didn't have an appointment but they fit her it. They always do quality work. I've had way less broken or chipped nails here. I moved from the East Bay where most of the salons do ombré or nail art. They don't do that here, but they do try their best to accommodate requests they best they can! My daughter asked for rainbows and they did a great job! I highly recommend weekday appointments, they are so busy on the weekends. My only complaint is my hands are so dry when I leave and trying to get an appointment anytime near a holiday is really hard. read more

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I love this nail salon and would give more stars if I could. It's fabulous! If you're looking for a high-end vibe and pampering, this is the salon for you. I come here for my gel manicure and pedicure. And get compliments on how beautiful my nails look all time. All the staff is super friendly and does such a great job. Very professional and the shop is very clean and organized. Also, protocols are in place to keep the customers safe. I love coming here! read more

PLEASE BEWARE-Of all the staff and the owner of the salon;Andrew. This nail salon specializes in taking advantage of customers by overlooking an overpromising with poor sanitation practices. The nail salon does not sterilize their equipment, even when they give the illusion that they do with encasing it in a sterile blue bag. When we asked them about it, they simply stated, "That is not for you." I did not feel comfortable asking any further on this since the nail technician working on my nails was already in a bad mood. As I asked her to be more gentle with the nail tool, she proceeded to mock me and snatch my hand closer and pressing harder. I told her that it hurt, but she continued. It was not until my daughter asked Andrew to finish my nails, in which he proceeded to just stand there and 'supervise' what was going on. At the end of my manicure, the nail technician, in a different language, said something to her coworker and then laughed and both looked at me. I have never encountered such disrespect from a salon that provides the service of relaxation. Not only is the customer service below what human being should be treated as, the hygiene of this location is much worse. I am quite surprise why they are in business. Because we were during closing time, we got to see it all- Their cleaning and sanitization process of their chairs and work station. This location takes their dirty white cloths they use on customers and bang it across the counter to 'clean' the dust and nail particles off. No soap or sanitizer was used to disinfect. During this pandemic, I would feel this would to the up most importance. Lastly, the person I was sitting next to visibly has a very bad cold, but instead of asking her to wear a mask, they continued without saying anything to her, The kind lady then asked one because she knew it was very bad. She then proceeded to wear in below her chin and cough over the nail counter. NO SANITATION WAS USED TO CLEAN THAT AREA AFTER. I understand that is was near closing time, but that does not mean that proper cleaniness is thrown out the window. To make matters worse, none of the cosmetic/nail licenses were displayed in the salon. So who knows if they are even able to operate as licensed nail technicians. Again, beware of this place. I hope you don't get sick, hurt or mistreated like I was today. read more

Infinity Nail Salon - Nail Salons Near Me - Santa Rosa, California

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I love this nail salon! They are so kind when I call to make an appointment. And yes you will want to call ahead of time most of the time (but not always). Great service, clean space, efficient, and nice massage chairs. My go to spot. read more

Nathan and everyone is so great. I usually get pedicures here, which I love! But I decided to get a dip manicure yesterday and they look so great! Thank you guys! read more

Infinity Nail Salon - Nail Salons Near Me - Santa Rosa, California

First time here and I don't think I will be back. I'm not one to write bad reviews, but it didn't feel good being there. The lady doing my pedicure did not say a single word to me. I know they don't get paid to have conversations, but would have liked to know when she was done. She was rushed too, the whole thing took maybe 8 minutes at the most. Hopefully someone else has a better experience! read more

Went in to get a gel pedicure for my first time there. The staff were all friendly and the other clients were all very friendly with them. I got sat down and given multiple options for color for gel polish. Picked white bunny and used the massage chair. My nail tech was very nice and we joked a little about how I broke my toe nail and it was super short.... She did a fantastic job and took her time and offered me a drink as well. Will be coming back for sure. read more

Great nail salon! Very clean and friendly, attentive staff. Prices are competitive or even a little less expensive than others in the area. I've been going for about a year and have always been pleased with my nails. read more

Infinity nails does a great job with my gel manicures (that is all I have had done.) They are very social and kind and the staff is always having a good time. I recommend this salon for nice easy gel! read more

Very lovely experience. I have not had a pedicure in years. This was the perfect place to get one after all this time.

My favorite place to go. Everyone is so kind and friendly. Never disappoints when it comes to care and getting a perfect manicure. I never feel rushed they genuinely take their time. Always looking forward to my next appointment! read more

I've been seeing Nathan here for my pink and white acrylics since they opened! Started bringing my mom for mani-pedis as well! Everyone there has been amazing, both in their work, and in their kindness/friendliness!! read more

Infinity Nail Salon - Nail Salons Near Me - Santa Rosa, California

Love this nail salon! Excellent work & customer service. Nice relaxing environment and friendly staff. I highly recommend

Enjoyed getting a pedicure here. Friendly people, loved my pedicure! I will definitely come back.

I stopped in at this place because my tech was sick at another salon and I needed a full set for an event. They were busy, however accommodating, which I really appreciated given I was a walk in which I never do... I'm a cosmetologist, Salon was nice, no nail smell, no loud tv's. However the tech I was given I could tell was very much in a rush. I showed her a picture of a square nude set. She didn't even ask me about the shape and I assumed she saw my photo, but I left with a rounded coffin... Which if anyone who gets their nails done often knows is NOT square. I also asked if they could use a pink powder instead of generic clear or nude, I was told they would top it in gel, which as you can see from photo is not the same-it does not give the same opacity or color to nail.... And because they are much shorter there isn't enough tip to reshape because she messed up. Not to mention the nail is FLAT. no apex. No shape. Flat. Essentially I will need to wait for these to grow off or have my tech remove and put on a whole new set.. because there is no fixing these. When she saw me looking at the set after she filed I asked her to make them more "square" however it was too late because of how she rounded them... I also did not see her replace the sanding band when I sat down, she just pulled it from her drawer and it looked like it had been used. After already bringing up the fact she was rushing, I requested her to add more powder because the acrylic was thin and the build of the nail was not substantial enough. Granted I know all of this due to my profession, and I appreciate them fitting me in, however if you are particular like me, go elsewhere. Since getting my nails done one of my acrylics cracked in less than 2 days as I suspected due to the small amount of acrylic and how thin they are... I do not recommend this salon. read more

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Love the people and my feet feel Great!!! The spot was clean and the chairs In good shape Definitely, going back

Love this new nail salon. I know of the owners from a former nail salon, and several of the staff came with him, which is great! Very very clean salon, great service for both mani and pedi's. Even had bubbles to celebrate our anniversary! Try this out, you will love it. read more

I normally go to a different nail salon but a friend referred me to Infinity and I cannot thank her enough! First of all I walked in and it was so clean and peaceful it truly feels like a high end spa. I was seated and immediately offered water or tea and was shown where the bathroom was. I sadly don't remember the name of the lady doing my nails but let me just say she was AMAZING! She started great conversations and made me smile throughout my whole appointment. the whole staff is so kind and makes you feel so welcome. And its safe to say Infinity Nails is now my holy grail and is the only place I will be going to from now on!!! read more

Infinity Nail Salon - reference photo - Nail Salons Near Me - Santa Rosa, California

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