Awesome! Not only were they the only "emergency" plumbing co. to even respond on Sunday, but they showed up within an hour, diagnosed the problem (which was major; EBMUD had been by first), came up with a creative, alternate solution to the more obvious (but very destructive to the front yard) fix, and got to work right away. They also worked well into the evening and had the job completely wrapped up by 11 am the next morning. Roberto & Carlos were incredibly friendly, patient, and helpful in explaining the issues and possible solutions, and quoted a very reasonable estimate (which they didn't go above). I look forward to calling them again for non-emergency repairs! :) read more

Infinity Plumbing - elegantly re-routed my water main so as not to have to burrow under the concrete patio! - Plumbing Near Me

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Had a leak in my kitchen faucet pull-out hose. Very straightforward. One highly rated plumber gave me a quote to replace the entire faucet rather than the hose... that's $500+ for a new faucet including his $200+ fee. What a rip off!! Instead I just ordered the replacement hose from Amazon for $20 and Carlos installed it within 5minutes. He didn't even charge me for the install!! Zero leak now, job well done. I'll definitely return for any plumbing needs. read more

Infinity Plumbing - Leak/tear in kitchen faucet hose. Fixed in 5 min with replacement hose - Plumbing Near Me

Before we were dealing with a cheap water heater that was over 20 years old and ran out of the 6 year warranty. It was no longer providing hot water. We got a new electric Bradford White with a much longer warranty all thanks to Carlos and his sidekick. Carlos was super responsive, honest, and gave us very simple but detailed instructions. Lowest price around town, hands up! He came on time and we got the work done in one hour. We have hot running water again all thanks for Carlos. He was super humble, respectful. We love him! He also was so kind to do the repiping for us all included for a very low price. read more

Roberto & his crew are amazing! Our water heater went out right before Christmas. Infinity was quick to respond even on Christmas Eve & were able to send Roberto & his guys right away. All Around great communication, including Email & text updates when they would be arriving, Roberto & his team worked all day & into the night to fix our issue. They are hard working, efficient & the best we have found in the bay so far! 10/10, highly recommend & will be spreading the word. Thank you Infinity, you made our Christmas! read more

Had Infinity Plumbing over the past two days and both were amazing! Both made sure I understood what the plumbing issue was and what repairs they were doing. They did not make me feel stupid for not knowing or annoyed with my questions! The made sure I was educated and the value of the money spent on the repairs. I highly recommend and will absolutely be sending more people your way! Please thank both of your workers for me! They helped ease all the stress I had! read more

I probably won't request services from this company again as I had a poor experience two years ago about installing a water heater at my place. I rated based on customer service and the price of the service that I was charged. read more

I had a pipe burst out of nowhere. I called a million so called "24 hr plumbers" and either ended up at a voicemail or an insane quote. had to shut my main off, panic started to kick in. By a stroke of luck I came across the guys at Infinity, they picked up my call instantly, and spent the first 5 min of the call reassuring me that they'd fix it without costing me an arm and a leg. 10pm, they ended up driving out to my home, and fixing the issue, ultimately finishing the job around midnight. Their price was unbelievable compared to all the previous quotes I got, I even tipped them because I was so happy with the work. Real good guys, l'm forever grateful to them. They've earned a customer for life. Highly recommend! read more

I've had a small leak outside the house and wanted to fetch quotes from several plumbers. I received a few visits, and they ranged in prices from $450-$600 to replace a valve connected to some irrigation zones. This valve leaked when it was opened, leaked even more when closed. Infinity Plumbing was the last quote, and Jaime showed up. He took one look and asked that I fetch a wrench and then proceeded to show me how he believes he can be fixed by slightly closing this, loosening that, then tightening this. Voila, leak fixed. I wanted to compensate him for his time in making the visit and for such astounding efficiency and honesty - he instead asked that I write a Yelp review instead, and so here it is. Infinity and Jaime will certainly be my go-to plumber, as this level of honesty is uniquely rare and I can never place any sort of dollar value for this sort of honesty. It's simply something that I must support and encourage others to support. Thanks, Jaime! read more

I can't thank you guys enough for getting the job done very nice meeting you and your crew! I'll try to find more work for ya thanks again! read more

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Efficient. Transparent pricing. Easy to contact. Quick to book. I sought out quotes via Yelp. Infinity was one of the first to respond. We needed a valve replaced to properly connect our dryer. They sent a plumber over to us that same day and we had the work completed before the day was over. The plumber that arrived followed COVID safety protocols and wore a mask the entire time. He was super kind--he even removed his shoes (without being asked) when he saw that we are a no-shoe house. I will hire Infinity again if any other plumbing issues arise. read more

My experience was awesome! I set up the appointments with Jas, Roberto did my virtual and in-person consultations/quote appointments, and Jaime did the actual work. They were all so pleasant! The pricing seemed reasonable and the quality of work is great. I'd definitely use them again. read more

Infinity Plumbing - Bathroom faucets were swapped out and caulking was fixed - Plumbing Near Me

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They were great. I messaged them about a leaky shower and they responded extremely quickly to my request and were able to come out to provide an estimate the next day. They showed up on time for the estimate, were very professional, and wore a mask. They were even willing to start the work immediately. After receiving their quote (and a couple of much higher quotes) I messaged them and scheduled an appointment for the work and they returned the next day. Once again, they were professional and wore masks the entire time. Almost a month later and everything is still working great! read more

Infinity Plumbing - Leaky shower head. - Plumbing Near Me

I called yesterday because my faucet in my kitchen had been leaking for a little more than a week. When I called you, you could tell they were very knowledgeable and schedule my appointment for the same day. The techs are very skilled and efficient. Got the leak fixed quickly. Would definitely be using them again read more

Foremost, I love that this is a father daughter team! I hired Infinity Plumbing to replace my old galvanized line from the water main to my house. Jas was in contact with me before and made sure everything was buttoned up. On the day of the job, the crew showed up early and did the work in no time flat. I was amazed at how many guys there were. They had to dig a trench and tunnel under the sidewalk, so the extra hands were helpful. They did the job in just a few hours and cleaned up perfectly. I would hire Infinity plumbing again for my plumbing needs. read more

Carlos and his brother Billy came by to diagnose a water pressure and no hot water issue to an apartment. Initially I thought it was a pipe clog as explained by another plumber but Carlos listened to the sound of the water and said it sounded more like a water valve was not shut off. Turns out he was right and was able to turn the hot water back on. Another plumber had turned it off and then forgot to turn it back on. Carlos and Billy were able to fix the low water pressure on the shower as well by cutting the pipes in back of the shower, test them for pressure, and reinstall them. He was also able to remove the sediment in the shower valve and cartridge. After, he diagnosed another shower with low water pressure and it needed a new cartridge and pressure regulator. He replaced both. Lastly, he removed a piece of drain pipe that was leaking. Carlos and Billy were easy going, smart, and a pleasure to work with. Their prices are competitive and they are knowledgeable about issues. I learned Carlos also likes to invest in crypto currency and raise Italian mastiffs - an interesting man. If I have any plumbing issues in the future, I will definitely reach out to Infinity Plumbing! read more

A pipe burst underneath our home, and we had to shut off our water and call a plumber. Thankfully, the one plumbing company I knew was Infinity! Carlos, the owner, had someone at my door within the hour to assess the situation. They scheduled to start the next day. They showed up ON TIME and started to work. I was thoroughly impressed with the price, their professionalism, and their passion to get the job done so we could turn our water back on. The crew was kind and courteous and left the work area impeccably clean! Two thumbs up and 4 stars!! Thank you, Infinity Plumbing, for your amazing work!!! I would recommend you to all my friends and family!! read more

Carlos saved me one night (in pitch darkness) after a pipe burst in my yard and began flooding the property along with my neighbors. He responded immediately when I called. He rushed right over to shut off my water and returned as promised the following morning with his crew to repair the pipe. They were all so kind and professional. They did a really great job! read more

I had a gas leak and Infinity came out within a few hours for a free estimate. Once they saw it and said it was a simple fix they got a few tools and got everything done right away. They were super helpful, on time, answered all our questions, and made it a great experience. I canceled all of the other estimates I had because they just made it so easy. read more

I was out of town for almost three weeks and came home to a drainage issue in my kitchen. This was my first time dealing with clogged sinks, so I was incredibly stressed out. Cue to 24 hours ago, when I reached out to Jas. I was booked a plumber for the next day (today). Roberto is the sweetest, funniest, most diligent person I've ever had the pleasure of interacting with for home repair services. He initially ran into problems with the piping but persevered and was able to finally remove the clog. He also stayed for a while after running the snake to make sure the dishwasher and garbage disposal were working properly. $195 for clearing a nasty clog, professional communication both in person and virtually, and some tips to improve my Spanish? Pretty solid. I highly recommend Infinity Plumbing, and if you get a chance to book Roberto, go for it! read more

This was an Emergency, called a few others who where not available or quoted to high. I finally found Infinity Plumbing . We recently moved in and had basement floor drained backed up. That same day they came out to snake the line and found it was a much bigger project. Since my basement was flooded due to main line never being cleaned in years. The home never had a clean out. Within couple days after city permits job was fix and haven't had issues since. Great job highly recommend these guys. read more

We had a termite inspection and the technician noticed water leaking under the kitchen sink. We requested quotes on yelp and Jas responded within a few seconds. They sent out Roberto who wore mask,gloves and shoe covers. He went under the house and found the kitchen drain was rotted and slightly clogged. He gave us a reasonable price and was able to get the pipe replaced in a few hours. Im very happy with their service and will definitely call Infinity Plumbing again. read more

Infinity Plumbing - Another picture of the drain that rotted from kitchen - Plumbing Near Me

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Infinity Plumbing was not only quick to respond to my messages on Yelp, but they were also able to send out a plumber to us within the hour on a late Saturday afternoon. Roberto was incredibly kind, patient, and definitely went the extra mile to diagnose the issue with our water heaters. He wore a mask the whole time and even took off his shoes for our no-shoe household. He found a temporary solution to our problem by reconfiguring the connection between our two water tanks, giving us hot water right away. He waived the fee for his time and troubles and gave us a free estimate for replacing one of the tanks, then set up an appointment for us for the next day. Thank you so much Roberto and Infinity Plumbing! I would definitely recommend them for their efficient, professional, and excellent services! read more

We had a sudden and terrifying leak coming through the ceiling last night. A different plumbing company came overnight and left a big hole but couldn't find the problem and incorrectly judged the problem (they thought it was a drain leak, so we left the water on overnight, causing even more damage). Roberto from Infinity came in the morning, systematically investigated, found the problem quickly (a poorly installed shower valve cracked and leaking), got the replacement part, and fixed it good for a super reasonable rate, explaining everything as he went. He's referring us to a drywall worker to fix the water damage and make everything spiffy again. (For a good time, ask Roberto for his opinion on copper pipe vs PEX, lol!) That "omg water is pouring out of the ceiling" feeling is super scary, but I feel way better now. read more

Infinity Plumbing was able to effectively clear a slow drain promptly and efficiently! They provided a very reasonable estimate to my service request. The techs were professional and knowledgeable, as they explained why my drain was backing up and how to remedy future issues. He has great communication and promptly followed up on my outreach. Recommend. read more

This review is overdue but now is better than never. I called a couple of places before I reached out to Carlos. We discussed my issue with the main sewer and he let me know what he can do and the range of how much it would cost. He came by as scheduled and gave me a straight forward agenda of what to expect at our first meeting. Thereafter, he and his team came out as scheduled and re-did our sewer pipe, which was leaking. Basically, they took care of business as promised at the rate stated. Thanks Carlos! read more

This is the forth time I am using infinity, this time, Carlos was the one who helped me with the issues that I had , I had a leaky hose bib at first so he replaced it , then he suggested that since we didn't have a water shutoff, it's better to have that installed so we wouldn't have to call the city to stop water every time when something happens , there are two options to solve this issue, the first one he told me is one that would be installed underground and every time if you need to shutoff one would have to get down and turn the lid and valve off , the second option is twice as much but it provides a lot easier access to it , it's installed above ground next to our existing newly installed hose bib and one would only need to turn it vertically by hand so the water stops for the entire house. My family has decided on the more expensive option , it's a coincidence that my mom's birthday was around the same time so we all contributed to this job as a birthday gift to mom, Carlos gave us a good deal and did an excellent job, he finished the job within the time frame that he promised, my brothers Alex and Mike, our mother, then me of course , we really appreciate your great work!!!! read more

After trying different plumbers, I had decided Infinity Plumbing is my go to. They are large enough to get a plumber to you on short notice. They are professional and polite. I had a small water leak under my kitchen sink. Carlos found the problem -- the Instant Hot. It was replaced and I can have instant hot water for tea. All plumbers are expensive might as well get one who can get the job done right the first time. read more

Great experience. Dishwasher wasn't draining in the middle of the night. Put in a request for quote at 3AM. Got a response by 7AM and scheduled a visit. Was the earliest available responder. Showed up at 4PM. Took one look and fixed everything on the spot and charged for one hour of work. Quick, reliable, honest. Would use again read more

Jaime came to my fathers house and did an amazing job today so I really recommend Infinity plumbing and especially Jaime for being patient and helping us out. Thank you guys for everything and I hope whoever is in need for their water heater or plumbing services please ask for Jaime. They are very quick to respond as well so I will recommend them to everyone I know who's in need for services! read more

Roberto did a phenomenal job on our emergency plumbing situation. The piping behind our pedestal sink was knocked ajar during a cleaning, and I just didn't have time to address this myself. It was worth calling someone in to get it fixed. My wife called and an hour later, Roberto showed up, scoped out the problem. He determined it was a simple enough fix, ran out in the rain to his truck and came back and within 15 minutes, everything was fixed and working perfectly. We will be working with Roberto again for any future plumbing emergencies. All of the above reasons are why you should call and use Roberto for any of your needs, but I can't pass up the fact that despite driving out for an immediate house call - during COVID, using some of his own materials, and spending even just a little time fixing our sink drain pipe - Roberto refused to charge us for the quick and easy job. This was a move of generosity and integrity, showing Roberto takes pride in his work and wouldn't charge for something so readily and simply addressed. I assure you, this is the guy I'll be calling when something I can't handle goes wrong in the future. read more

Big thanks to infinity plumbing in Walnut Creek amazing workers... not only did they understood my concern, but they were very helpful and understanding and the price was amazing. Very thankful with these guys. When Carlos came in they said it was only one gas leak but when the guys did the test, it was multiple leaks throughout the whole gas pipe. Not only I recommend these guys to my other friends that have houses but I will use them again. read more

We had a minor flood as our plumbing was backing up from the shower and overflowing the toilet in our ADU. Called Infinity Plumbing and they had a repairman out to our home within an hour. Never heard back from a few other companies so I really value them for their expedient and excellent service. We needed to add a clean-out in front of our home and repair some of our main sewer line to correct the problems. Infinity got to work ASAP and fixed the problem as quickly as possible. We can't thank Infinity Plumbing enough for working within our budget, understanding our situation and making our home a priority. Thank you to Carlos who explained the needed repairs so well and being in charge of our repairs. All of the guys are super nice, knowledgeable and left the repair site very clean. Infinity Plumbing will be our "go to" plumbing company going forward. read more

Carlos and his team did an amazing job taking care of the kitchen drain. Showed up at 330pm and worked until 730pm because kept running into more and more problems. What we thought it was 1 problem it ended up with other ls but Infinity Plumbing took care of it! Definitely recommend them and will be my future plumbing company. read more

DO NOT USE this plumber. 100% UNRELIABLE. Gave me an estimate and scheduled the job for today 12:30-2:30PM. I left the unit empty so Carlos / Roberto can come and do the job and kept waiting during the 2 hour appointment window. When I called an hour after the appointment window ended - Jas said that they (Carlos) have decided to decline the job!!!! This has to be the worst service ever. DO NOT USE this company unless you want a headache. There are plenty other plumbers. I think these plumber think they are gods during high demand and this company thinks it can do whatever it wants. STAY AWAY!! read more

Working with Roberto was a pleasure. What we had thought might be a small water supply leak turned out to be a significant drain clog. Roberto worked diligently to implement a repair, which included a necessary replacement of the original one-way main cleanout with a two-way to allow for easier resolution of future clogs on that side of the house. He checked under the house for any additional leaks and then ran a camera both to verify the original clog was cleared and in the other direction to check the status of the clay pipe from the house to the street. All in all, we were very satisfied with his diagnosis and work ethic. Communication with Infinity Plumbing was consistent throughout the job. Good company, good employee. We recommend both highly. read more

Infinity Plumbing - NEVER put anything other than toilet paper in your toilets--even "flushable" wipes! You may call Infinity Plumbing sooner than you think! - Plumbing Near Me

The kitchen sink was clogged and we tried to fix it ourselves to no avail. Infinity Plumbing was great. As they worked (the clog was very far away from the kitchen sink) they continued to update us on the progress. Their price was fair, they were friendly and professional. I recommend them highly. read more

I needed a main sewage lateral repaired and they were able to provide the solution at a good price. Carlos and Roberto were great to work with - honest, genuine, and hard working people. The attached pictures are the finished product - they replaced a section of the sewer line - initially they thought it maybe 4-5 ft but ended up installing 10 ft of pipe, including installation of 2 way clean out with sewer popper. read more

Infinity Plumbing - Another angle of clean out and line. - Plumbing Near Me

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OK guys here I wanted to prepare a party today at 6 PM. However, wouldn't you know it? My kitchen sink stopped up I called everywhere. No one could show up for hours and the couple of people that could show up within a few hours. Wanted to charge me over $375 just to show up. Then I got a hold of Infinity Plumbing a.k.a. Carlos wow the service was excellent. Carlos showed up within 30 minutes. It took him about 45 minutes, but he unstop the clog. Everything is running smoothly. He was professional, courteous, and kind. And add a reasonable cause I'm going to say less than half of what I was originally quoted by other people missing if you ever need professional plumbing services look no further. We thank you. read more

Good to be dealing with a solid, professional plumber. They respond quickly, come when they say they will, and clearly know their trade. Carlos is a pro, Jas in the office handles stuff promptly, can't ask for more. read more

Infinity provided great service and competitive pricing. Clean, neat work, pleasant to work with, he was very helpful and took time to explain the new hot water tankless system to me. Arrived on time and completed the work efficiently . The job took a little longer than expected due to some quirks done to the boiler previously by another contractor. Carlos provided me with great work around options. I would definitely hire them again for my future projects. read more