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    Innovative

    4.2 (5 reviews)
    Closed 10:00 am - 6:30 pm
    Updated 3 months ago

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    6 months ago

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    1 year ago

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    Kristya L.

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    1 year ago

    Business owner information

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    Kristya L.

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    9 months ago

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    2 years ago

    Leo, is very professional. He fixed my dryer and was very quick. I know who to call if I ever need servicing. Thank you Leo.

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    Ask the Community - Innovative

    Do u deliver and if so is it free or how much?

    Yes we do . If it’s 5 miles or less free if not fee depending on location.

    Do you buy used appliances in good condition?

    No sorry .

    Don’t See Your Question? Ask Away!

    Johnnie's Appliances - Damage to my refrigerator from the delivery/install.

    Johnnie's Appliances

    (227 reviews)

    $$

    Just got my new GE washer and dryer from Johnnie's Appliances In Downey…read more Miguel in Sales was so helpful with narrowing down what I should get! Kristin in Sales helped too! Instaler Allan was so friendly and patient, , overall great experience!

    I originally sent a text requesting a repair on my ice maker for my Whirlpool Refrigerator ( I gave…read morethem the Model and Serial number in the text) to Johnnie's appliances and received a response to call and set up an appointment. I did on Monday 8/17/26, I was informed the service charge would be $110.00 and needed to be paid to confirm the appointment (9am to 1pm window on Saturday 8/22/26). Also was told the service tech would call 30 minutes before arriving. At 1pm no call or show. I called them at 1:15 and was told they did not have an appointment for me or my address, asked when I made the appointment, I told her it was made on Monday 8/17/26. The women said well our system has been down since Wednesday, but we can reschedule for next Monday. I told her that was unacceptable that I will on vacation for the next 3 weeks. I told her I already paid for the service call and even gave her the bank info., and she seemed to have found the charge. Was put on hold and she came back telling me a service tech would be out between 6 and 7pm today 8/22/26. I would receive a call from the tech 30 minutes prior to coming. I called at 6:30 and they were closed. GUESS WHAT! AGAIN a NO SHOW and NO CALL. They have my money (for now, I filed a dispute with my credit card), thank GOD I didn't put it on my Debit card. I'd be out the $110.00 for NO SERVICE and RUDE customer service personnel. I understand computers go down, but really a small company like them and they don't even keep paperwork (like service order tickets on paper). I work for a multinational corporation and even we keep service orders on paper and on the computer for just this reason. When their system went down, the first thing they should have done was look online at their banking history and see who had service charges paid, It would give them the names of WHO paid and then they could have done a call back (most names have phone numbers listed for them) to see when their appointments were for. INSTEAD they called NO ONE to see if appointments were scheduled. I know that is a lot of work, but to keep your business running without angering your clients, that's what a dependable company would do. Better yet don't COMPLETELY rely on computers or the internet, keep a service order/appointment list IN PAPER. SMH what is this world coming too, such lazy people and companies. It all falls back on the person needing the services. Before closing for the day, you should have reached out to make sure your service techs were going to be able to get to appointments for the day, ESPECIALLY since you knew there was issues with appointments. Now I'll be worrying about my refrigerator, it is just the ice maker or is it something bigger while I'm on a very needed vacation. Plus, the Downey store is within walking distance to my home (across the street literally). Johnnie's Appliance - SHAME ON YOU

    Salinas Furniture & Appliances

    Salinas Furniture & Appliances

    (12 reviews)

    Purchased a LG refrigerator from them that gave a code after 2 days. They promised to complete a…read morerepair attempt, and after the 1st repair attempt there was no success. They promised to come back & never did. Cut complete contact & the refrigerator never really worked. Yeah their customer service was ok, but they completely blew me off after a couple weeks and I had to invest on trying to repair the fridge elsewhere. Not worth it after all.

    I bought a refrigerator from here about 3.5-4 months ago. I've had to have repairs atleast twice a…read moremonth since buying. The fridge refuses to stay cold. Motor replaced and still not cold. I was told don't put so much food so I bared my "fridge made for food" damn near empty and still warm as hell. Worst decision I ever made! $550 down the drain because they refuse to do anything that actually helps. These people are criminal and don't be fooled like I was it's a headache! They sale faulty appliances but that's truly based off my own experience. Good luck if choose to still buy after reading this. Update: So Maria has harassed me about my review because she doesn't like my experience. She bargained me taking this down to get my refund and etc. what I will say is they gave me my money and I gave them back there junk. This place is by no means okay to shop. What I went through from the time I bought the fridge til now is absurd . Yes they did service the fridge 8 times in 4 months with a motor replacement and it still didn't work. I bought one that has no issues at a great place but not here. Good luck for real!

    Innovative - appliances - Updated September 2026

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