Best cookies in the world! If you're in the mood for a soft warm gooey cookie then you should order a half dozen from Insomnia cookies! They have so may flavors to choose from! My favorites are oatmeal, chocolate chip and snicker doodle. I work in downtown and love to get cookies delivered to my office when I have a craving for something sweet! read more

Insomnia Cookies - Desserts Near Me - Jacksonville, Florida

There's a reason Insomnia Cookies always has a line out the door.....and honestly, it's worth every minute of the wait. These cookies come out consistently hot, soft, and fresh, with that perfect just-baked texture that hits every time. What really makes this spot stand out is the convenience. Being open late (and basically whenever that sweet tooth hits) is a huge win, and their delivery option is clutch. I've had cookies show up warm at my door, quick and hassle-free, which feels like a small luxury on a long day. Yes, the line can get a little long......I've waited around 15 minutes or so ....but the staff keeps things moving and always brings great energy. Customer service is friendly, efficient, and makes the experience feel welcoming despite the crowd. If you're craving something warm, indulgent, and reliable, this spot delivers.....literally and figuratively. read more

Insomnia Cookies - Desserts Near Me - Jacksonville, Florida

You already know the cookies here are legendary, warm, and perfect for a late-night craving, but the customer service at this Jacksonville location is what really sets it apart. An employee named John helped me out, and he was absolutely amazing. He was incredibly friendly, patient, and very helpful while taking my order. It's rare to get such genuine, positive energy these days. Great treats, but even better service thanks to John! I'll definitely be back. read more

Insomnia Cookies - Amazing fresh cookies - Desserts Near Me - Jacksonville, Florida

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Insomnia cookies is a classic and a staple! Warm delicious flavorful cookies open late all week. It's something you cannot beat. Service is great at the five points location and the aroma of deluxe cookies is amazing. read more

Insomnia Cookies - Desserts Near Me - Jacksonville, Florida

Insomnia Cookies is one of my favorite late-night downtown stops. The vegan birthday cake cookie is ridiculously good: soft, sweet, and somehow still tastes completely indulgent without feeling like you're compromising for a vegan option. Always warm and hands down their best option. Please don't come at me - I said what I said. The downtown staff has always been friendly and quick, even during busy late-night hours. Honestly love having a spot like this open late when the dessert cravings hit. read more

Insomnia Cookies - Desserts Near Me - Jacksonville, Florida

I never knew insomnia had ice cream. What a great combo to go with their delicious cookies! Couldn't decide so got the confetti and some more cookie with the purple some more ice cream OMG overload! Each bite was so satisfying and delicious it was the sweet overload! Definitely enough to share for 2 to 4 people. read more

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Yummy cookies - peanut butter & chocolate is one of my favorites & they usually have it!

What a great spot. Definitely worth the hype. Thanks Ryan for the awesome customer service. Heard bout this place all the way in Cali. Touched down today so walked on over from the Marriott. It was worth the walk! Great selection of ice cream and cookies and definitely melts in your mouth with flavorful in every bite! Seriously stop on by and tell 'em you read this Cali girl foodies review and you just had to stop on by! read more

Insomnia Cookies - Desserts Near Me - Jacksonville, Florida

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We were served by Ryan, he was so kind and had great customer service. The vegan cotton candy ice cream was AMAZING. The store was clean and the music was great. We will absolutely be back. read more

On point! White macadamia on bottom, double chocolate on top with cookies and cream ice cream. I should've got two scoops with my cookies!

The perfect late night SWEET bite Reason for visiting: late night desert Day & Time: 9pm on Saturday Order Type: carry out Service: fast and friendly Order: confetti deluxe, chocolate chip chunk. Peachy cobbler Conclusion: There was no wait. They have ice cream, cookies, and brownies. If you are thirsty, they have drinks too. Insomnia is always a "go-to" and they did not disappoint this time! read more

Insomnia Cookies - Cookies - Desserts Near Me - Jacksonville, Florida

I don't know what the hype is about this place, but my wife said she heard some good things about this location so was insistent upon us trying it out after attending a show at the Jacksonville performing arts center nearby. It was late at night close to 10 o'clock. I figured why not we'll give it a whirl and see what the hype is about.. Upon walking up to the restaurant, it's in a really nice location downtown I'm sure it gets a lot of business during the daytime not so sure at night time, but we were the only ones in the store when we walked in and decided to choose the "6 cookies and one deluxe cookie box" After trying the cookies, the first words out of my wife's mouth was Crumbl cookies is better. I got the mint cookie, and I think the worker miss identified the flavor of the cookie because mine was just all chocolate no mint was found within the cookie. The cookies were on a sheet in the warmer. There was several cookies. Don't know how long they were on the warmer, but they weren't gooey and they weren't soft. They were hard cookies that had been sitting out in a warmer all night. We got in the car and decided to split up the cookies to share amongst ourselves, and after being disappointed by the nonexistent mint in the chocolate cookie, I chose the chocolate chip cookie and was also disappointed. It wasn't soft. It wasn't gooey and they just wasn't anything that screamed at me like this is the best cookies that would put me in a insomnia state of mind!! The customer service wasn't that great either we walked into the place and told the young man, I can't remember his name that both of us have never been there before, but we heard all about it. He didn't offer any suggestions nor did not say it's great that you heard about us thank you. He was not very customer friendly. He was just there to do his job and serve cookies. Not very personable especially for a cookie place with so much hype. Reading the other reviews, I don't know what type of cookies they have on the West Coast, but have somebody that come all the way from California to think these are the best cookies must live under a rock. **Overall, it's just a meh, cookie place. Nothing to scream home about or recommend to others. The cookies gotta be gooey and the cookies need to be soft. If it doesn't fall apart or crumble when you pick it up, it's not a good cookie . None of which two of those things were experienced on my visit. so I can't recommend this cookie place other than your downtown and are looking for a place for dessert but all the cool spots are closed for the evening. read more

Thr dreamweaver ice cream was delicious. Ive never has anything like it. The cookies came out of the oven warm. The serving is enormous. Definitely worth sharing. A little on the expensive size for what it is. I would come back for the icecream read more

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The staff is so nice here! They really have a quality product and a good way to order and customize! Their app makes it simple and convenient! It even allows rewards to be earned and there seems to always be specials. I live the variety of cookies and I didn't even realize that they had ice cream. I have heard that once you eat a cookie from here, you will be transported to a Foodie happy spot! Our youngest daughter loves cookie cakes and we were so excited to be able to get her a deluxe triple chocolate cookie cake for her birthday! It will be my first time ever eating this brand of cookie and now it will be even more special! It was so warm in the box too!!! read more

Insomnia Cookies - Pick-up or delivery!!! 100% yummmm - Desserts Near Me - Jacksonville, Florida

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This place is amazing! I've been seeing this chain around for years, but never got around to trying it until this past weekend. I ordered a 6-pack of cookies and also got one served warm with a scoop of ice cream on top. Heavenly! All of the cookies were absolutely delicious and perfect texture, wow. I'm so glad this is a downtown location. These treats hit the spot, I can't wait to go back! read more

Cookies being served past midnight, heck ya! So at first I thought the cookies were going to be these massive cookies like other places and I def was not excited, but still checked it out. The cookies were normal size which meant I could choose several without the guilt!! This is one of my fave places in town! Oh by the way, the customer service was amazing! read more

Insomnia Cookies - a box of cookies on a table - Desserts Near Me - Jacksonville, Florida

This is a small shop, but the cookies were great. We initially stoped as part of our tour, that my wife had to come back. The cookies were fresh baked, but I go the cookie/ice cream sandwich. It was disappointing that they only had chocolate ice cream today. If they had more variety, I would rate them higher. read more

Pleasantly surprised that this place exists. Great customer service, great product. read more

Insomnia Cookies - the menus on the wall - Desserts Near Me - Jacksonville, Florida

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we LOVE Insomnia Cookies. Fresh,hot and delicious--what more can you ask for? Great variety and size of cookies including some vegan options. Been to two locations in Jacksonville as wellas in Dallas and all were consistently delicious. Forget the calories and just enjoy! read more

Customer Service was basically non existent. Desserts was meh the customer service was terrible no assistance given to help make decisions as we asked questions only to be ignored when we walked in and less than greeted during our service. read more

Don't open the door because you will be hooked. How can you not like cookies at midnight! It's quick service baked goods at the absolute best time. Practically calorie free if you have been dancing all night and only a couple walkable blocks from the bar. I love getting a cookie pack from them. If I don't feel like walking then it's a short delivery order home and they always arrive warm, soft and fresh. I don't have pictures yet because I can't control my hunger with cookies, but next time I'll try harder. They have vegan options and many other appealing items to try next time too! read more

Service and the cookies was warm and very tasty not to sweet I recommend them to the entire world read more

We stop by after dinner for their soft opening. Great spot in downtown near the corner of Adam's and N Laura. It's small and cozy place to cookies and ice cream. read more

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Ryan is the greatest front of house of all time. He had great customer service and made our experience great.

Okay okay I see what the hype is about. I somehow had never been to insomnia cookies and when I learned they had vegan cookies I freaked. My husband and I got the chocolate chunk, birthday cake & snickerdoodle. The birthday cake was to die for! I thought I was eating cake batter it was so good. The service was great, a smile and good suggestions & I like the vibe of the place. Bright colors, calm music overall happy! We will be back read more

SO excited to finally have an Insomnia downtown. Ordered a box of cookies and a scoop of ice cream and it was delivered ASAP, cookies still warm and ice cream not melted at all! read more

I had a late night craving for something sweet, so I hopped on a delivery app to see what was available. I wasn't even aware there was a location so close to me, and they were still open, great! My food was delivered by Insomnia even though I ordered through the delivery app. It arrived so quickly, that when I got the notification, I didn't believe it had been delivered. I ordered the 3 classic cookies bundle (oatmeal raisin, white chocolate macadamia nut, snickerdoodle, and a chocolate chunk blondie.) My cookies were fresh, soft, and tasted great! It said something on my box about them being warm, mine weren't, but still really good. The oatmeal raisin has a ton of raisins, I prefer less, so I may not order that one again, it takes away from the amount of cookie. I didn't get to taste the blondie, so I'll be trying again soon. I definitely recommend this place if you like sweets, and hope to taste my cookies warm to get the full experience. read more