This is an overdue review. I had a pterygium removed (had it for years!) and Dr. McMann was great…read more His staff at Queen's West were awesome and always helpful. Jeannie, in particular, was great. Their ofice has a texting system as well so that's a great help. Dr. McMann is very patient and I never felt rushed. He explained things clearly and made sure that I understood! I would recommend Dr. McMann. Parking is free at Queen's West. Even the parking staff were nice!

The care we received was good. It's just the wait time. I thought the first appointment was just…read morethey got behind. We waited over 2 hours! Now today our appointment was for 3:00. I'm still in the waiting room at it is 4:45! It's horrible especially for the person giving the ride. I would give the procedure a 5. But I subtracted two pints for the outrageous wait time!!!!

After my eye appointment I brought my prescription paper over to this location so that I can get my…read moreglasses ordered. The employees was very welcoming and friendly, the wait was not long at all, I went inside tried on several glasses to see what I prefer and once I found the one I liked I let them know and then i sat down to do the paper work to order the glasses. Turn around time was 2 weeks but I got it less then 2 weeks when they texted it was ready for pickup so I'll be picking up this Saturday which is amazing. I appreciate they help and will definitely come back to this location. Thank you to the staff.

i always get super anxious before my appointments, having had unpleasant experiences with other…read moreplaces. it's one of the reasons why i tend to postpone making appointments. but i'm so glad i took a chance with vision care center of hawaii in waipahu! the receptionist, staff, and dr. jenny nguyen, were all so lovely and friendly! the whole process was smooth, throughly explained, my questions met with eagerness, and i didn't feel rushed in any way. i'm happy to say i've finally found my forever place for my eye needs

I love the atmosphere and friendly staff fast service with some friendly prices on some fashionable…read moreglasses Dr Masaki is very patient and understanding and explained clearly to my understanding I Highly recommend Thank you for the good service

From the owner: Dr. Masaki has extensive experience in family eye care, including pediatric exams, pathology, and…read morerefractive surgery co-management. She is also experienced in fitting soft contact lenses (torics, multifocals) and rigid gas permeable lenses.

Dr. Matsuyama is great and very polite. She asked questions about my day and really made me feel…read morecomfortable at my appointment. So is Kelly she assisted me with a problem I had. I scheduled a follow up appointment and was even provided a reminder card. But found out the appointment was never scheduled. She helped me with scheduling a new one. I also had some questions about my previous appointment and she helped me with that as well. I tried to contact the Honolulu office and whoever answered the phone was very rude and seemed like they didn't want to assist me. I really suggest anyone that needs eye care. To visit there Aiea office the staff ifvery helpful and friendly.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

Great professional care by Dr Omphroy, assistants and staff!…read more Dr Omphroy listens then provides thoughtful feedback and advice. Thank you to my wonderful PCP for referring me to Dr Omphroy!

Wonderful staff and Dr. The Dr was very thorough and about all else, very knowledgeable and…read morehelpful. Thank you again to your staff!

Been taking my elderly mom here for many years but never left a review. Dr Omphroy, a very…read moreexperienced ophthalmologist, is personable, knowledgeable, thorough and doesn't make you feel rushed. The downside is his popularity makes him in high demand and that translates to long wait times. The office staff are friendly and efficient. Finding parking can be challenging at times at this shopping center. If the wait times were shorter, it would definitely be a 5 star review.

Excellent opthamologist! Very thorough, informative and friendly. His staff is also very personable…read moreand helpful. Highly recommended.

I like Dr Tafoya but the over booking leaves us in his office for about 11/2 - 2 hours Some timesread more

Thank you DR Tafoya. When I arrived in Oahu for a two week visit with my daughter and family I…read moresuddenly developed an eye floater and flashes of light in one eye. I called my wife's retina specialist in Virginia and he said I needed to be seen immediately. Dr Tafoya was able to work me in and completed a thorough exam and determined it was not a dethatched retina and put my mind at ease for my visit. His office also forwarded all his exam results to my wife's retina specialist for me to follow up with. Thank you again. Floyd

Out of my three eye docs I like this one in Dr. Tokunaga. He has a great bedside matter and is…read moreeasy to talk to. The staff is professional and helpful. Looking for an eye clinic? Aloha Vision Consultants is the smart choice!

As I planned to have both of my eyes done over the next few months, for laser glaucoma surgery, i…read morebegan going to Dr. Tokunaga (who I was referred to by my regular eye doctor Dr. Chan at Honolulu Vision Care Center in Hawaii-Kai) at the Aloha Vision Consultants location in Aiea as it was closer to where I now live. I went to both pre and post exams from September 2024 to my final follow-up in June 2025. Several of the post operation exams were performed by Dr. Soriano with the final follow-up exam appointment done by Dr. Tokunaga. Besides having the laser glaucoma surgery, i opted also for near AND far vision corrections AND the procedure to lessen the eye pressure from the mild glaucoma that I have had for a few years. Yay! No need for use of my gas permeable contacts ANYMORE that i have used since 1985 and glasses before than since the 5th grade! My first surgery took place on Veterans Day on November 12, 2024 on my left eye (as that eye was my strong eye) since i would without the use of glasses or contacts until my next eye surgery to my right eye in February, the 24th to be exact. The actual eye surgeries for both eyes took place at an eye surgery center on the second floor of the Dole Cannery Square in Iwilei. My right eye post-surgery did not' 'heal' as quickly as my left eye surgery back in November, so I had to go to one more post follow up exams... which by that time, my vision had noticeably improved ! The feeling of warmth and compassion by EVERY staff member was so genuine and not a 'put on show' that when I had my last follow up with Dr Tokunaga in mid-June, I (sincerely) shook his hand and really wanted to break down and cry to tell him how welcomed i felt with he and his staff! I know, I know...I'm a man at 66... but hey, I still have feelings you know... haha... You know that i now live in Waipahu and not the east side... i did have strong thoughts of changing my eye exam location to here in Aiea. But I still also have my allegiance to Dr. Chan and staff at Hawaii-Kai where i have gone there since 2006.. so hence, I will still gladly make the drive to Hawaii Kai. But Aloha Vison Care Aiea ---- ALL OF YOU... deserve the compliments that i have to talk about! btw, parking there at that medical building complex is $1 per 30 minutes...no need to stamp anything at the doctor's office...

Parking is terrible. My mom had 3 visits! WAITING OVER AN HOUR TO GET IN THE EXAM ROOM! Two staff…read morein reception area. Where are the rest of the staff?? Out to LUNCH??? Finally, after waiting for 1.5hr, we were brought in to the exam. Their excuse is that they have only 2 exam rooms in for the doctor. Uh...what? Still no excuse for the long wait without communicating with the patient. Very disappointed with Pacific Eye Surgery Center. I work in a healthcare facility. Now I know not to refer our patients.

This person is a joke. I brought my brother to him 3 times for tests. Now he tells me he won't do…read moreoperation for his cataracts. Problem is my brother has Alzheimer's, so not worth his time. Said he'll refer me to another doctor who will "operate on anyone". What? I'm thinking if I should tell the other Dr what he said about him.

Due to insurance reasons, I spent a pretty penny on my prescription glasses. So, when my son bent…read morethe metal frames making them unwearable, I was beyond worried I'd have to buy another pair. I stopped by the clinic to see if they could be fixed and Liz worked her magic! Quickly but carefully she re-worked the frame to what made it feel like nothing ever happened! I am so relieved! And at the same time, she shared info about what types of insurances I can opt in for if interested in higher coverage in the future. Thank you Liz for going above and beyond! I've been a patient here my whole life, and they have always had the best staff. Experiences like this are exactly why I keep coming back. Highly recommend!

Staff was wonderful and accommodating. The doctor I saw was lovely and kind. It made the process of…read moreneeding glass easy. I didn't pic out glasses, they have a small selection of many brands though.