had the pleasure of working with Sam at Crestwood Auto Auction, and I can honestly say he went…read moreabove and beyond to make the entire process smooth and stress-free. From the very beginning, Sam was professional, knowledgeable, and incredibly responsive to all my questions. What stood out most was his honesty and straightforward communication--he truly takes the time to explain things clearly and makes sure you're comfortable with every step. You can tell he cares about building long-term relationships, not just making a quick sale. The level of customer service I experienced with Sam is rare. He's patient, reliable, and always willing to go the extra mile to ensure everything is done right. If you're looking for someone you can trust at Crestwood Auto Auction, Sam is the person you want to work with. Highly recommend!

sold me a very nice volvo v60 at a good price, financing was easy and quick. They have a large…read moreselection of Vehicles and a wide range of prices.

This company is absolute garbage. I set up an appointment over a week ago for a tow truck to come…read morepick up my car and be towed n fact I took the day off work. I was told the driver would be there between 8am-12pm nobody showed up! I couldnt get ahold of anybody it just went straight to voice-mail finally somebody called me back at 5.01pm to apologize i was very angry understadably so.. we rescheduled for Saturday between 8am-12pm well once again nobody showed up and nobody answered the phone it went straight to voicemail. I have never dealt with a company that is so unprofessional in my life. I was selling my car for parts and waiting patiently for the $800 check in return for my vehicle and the title in hand. They had the audacity to ask me to leave my title and the keys in my car and they would put the check in my mailbox I said absolutely not I don't trust you but I needed the money desperately so I gave them a 2nd chance this company is absolute garbage I do NOT recommend!!!

Great selection of vehicles and best priced compared to other independent auctions I've been too!read more

The owner Atif has been messing with salaries. He would hire someone just to use mobbing style…read moremanagement... like ... "I don't need your fing biz". Fire on a whim just to call a day later to say he was joking. Just to learn from a provider third party that my services were terminated without a proper notice. He would make people wait for their hard earned checks hours and hours and ask if that person even deserved it. Besides constant yelling within few inches away from the face and slamming door in a face ... there were a few people that one could reason with... Don't wish upon anyone to go through this dubious management style again!

READ THIS Went for a…read more$600 honda accord 2000 lx (underpriced). They give you an hour to look through the lot before auction begins. You cant test drive the cars before purchase, which is normal for auctions, but this place is not a "normal" auction. Anyways, I show up at 5:25 and had to stand in line for 20 minutes. I look through the lot for 10 minutes and the car is not in the lot. I ask the lady and she says all the cars on their website are in the lot. 5:53 they say the lot is closing so I sprint through the whole lot and still dont see it. Mind you, their are alot of lots there, so I figured it was just elsewhere or I had missed it, cause I didnt go to the back and look through the suvs, trucks, and such. Show starts at 6:00. About 250 people attending, mostly poor people and immigrants, nothing wrong with that. I learned from another that it was even busier on Saturdays.. Fast forward to 8:00, there have been a few deals but there has been some stuff WELL over blue blook. maybe 20 people had gotten cars. I still havnt seen my honda. The heard of auction attendees had thinned to about 20 when the auction bad boys, as I like to call them, start to seperate people and start their swindling(or continue their swindling, rather). You can tell their operation is practiced, dont let the janky property and employees fool you. My favorite part is that there actually are some good deals mixed in to put people at ease.(mind you these cars still could be total lemons) Its all just one big psychology experiment. Anyways, bad boy swindler 1 comes in on me all friendly, figures out the car I want and brings the picture of the car over to incomprehendable auction guy(really its hilarious) and his little auction bitches. This next part is a paraphrase, but 100 percent what happened. Guy comes back and says, if I give him 700 he wont even show the car. I say,okay, is it possible if we turn the car on and let it run for 20 minutes, so that I can be sure it wont overheat, before I purchase and drive off the lot? He says absolutely not. I say "okay fine, ill take my chances and let it go to auction." Then swindly bad boy number 2 comes up, not quite as friendly, but also curious and seemed like he wanted to help. He looks at the picture on my phone and goes over to talk to swindly boy 3. Now swindly boy 3 is one BIG bald man and he takes a minute to let me stew(15 or so). Other customers that have held out seemed to be in similarly awkward situations. So 8:45 now, i've been at this hell hole for nearly 4 god forsaken hours and big baldy rolls over towards me and trys to play hard ball. He waltzes right up in my face and says now he has a guy that will pay 900 for its parts. (I know big baldy's game and I dont play it). I say" look the add is for 600, if you want to play hard ball I'll give you 700 for it". Big Baldy then knows he needs seperate me from the heard(because of experience) he says okay sign here give me 400 now and then the other 300 when you get the car. I say" no thanks I want to see the vehicle running first" LOL. Baldy is duped again. Then we go back out to the rest of people with broken spirits. Other people ask me what happened and baldy immediately starts seperating us, because he fears I'll start a revolution( I dont, cause I still really want the car). 8:50 and the accord still,hasnt been drove through. Baldy comes back for round 2 and NOW he is gonna level with me(yeah right) he says, they cant find the keys to the car, that if I put down a deposit he will get a new key and I can have the car tomorrow. I say I cant put down any money until I see the car run and he asked me leave. I wouldnt work for this company if they payed 100k a year... they are swindling the lower class. Also there was a cop their shooting the shit with one of the employees. PRETTY fuckin shady if you ask me, you heard it hear first.... Plus will all the other shady ass reviews.... Anyways... I digress. Craigslist has better prices and is safer

Don't trust them all the car is bad and I bought 4 cars I still don't have the title for them it's…read morebeen since July 2024 It's more than 5 months

I filled out a form for Echo Park, through Americas Auto Auction. I filled in every single…read morequestion honestly. I got an offer of $8,100 - great! Well, after driving 2 cars over an hour to make this sale, Mike from Echo Park had to look over the vehicle. He asked if it had been painted. I said yes, AND that I marked it on the site honestly/properly. It only gives the option of having 1 panel, 2 panels, or 3 or panels painted - that is it!!! So if I got the whole car painted, wouldn't I choose 3 panels or more?? In any case, based on that, Mike offered $3,500. Isn't that $4,600 off the mark of the original offer? How could they possibly think that there will not be any recourse? And this is only the beginning. I want everyone to know about this so they do not waste their time, money, gas, and patience.

Good customer service nice cars good overall experience I will definitely buy cars from them againread more

Kim and Claire were incredible to work with. Absolutely exceeded our expectations in every regard…read morewhen handling our detailed estate sales . I could not think of more professional and hard working people anywhere. The absolute best in the business. Thank you so much. Glenn

Responded quickly. Very informative! Thank you!read more

This dealership is shady!!! Buyer beware. My boyfriend had…read moreno credit history and his score was 0...so he was surprised when they found a bank to finance him. After signing the contract on 11/14/19, They let us take the car home even though the financing hadn't went through yet. 4 days later they asked us to come back and sign a new contract because the bank changed the terms of the agreement. On 11/20, I put up a bad review on google. They actually got pissed and called my boyfriend to threaten him. They said that if I didn't take the bad review down and give them 5 stars, then they would take the car back. I swear that crap has to be illegal! It is now 11/21 and the financing still has not been approved yet. They are super shady and unorganized. And I didn't appreciate how long we had to wait. When you 1st walk through the door you have to wait a long time before someone even acknowledges you. I do not recommend this place and will NEVER purchase anything else from them. Also they never disclosed the body damage on the car. It had a big dent in the car plus scratches on the bumper. They claimed they knew nothing a out it and refused to fix it.

The fact that I just had to give this company 1 star just pissed me off. Never ever buy a car from…read morehere and do not trust the mechanic either. Transmission went out with in 2 weeks of purchase car wouldn't even go in reverse. Everyone at this dealership works together to save each others behind. The lie and steal. They'll tell you to pay down payment put don't even put it towards the price of the vehicle. No one will give you a contact number for the owner, all they ever say when you ask for the owner is they have no way to contact him and he never comes in. One guy told me they don't have a owner. Beware. I would buy a car off western before I ever spend another dime here.

I've wanted to bid on multiple auctions they have had through the liveauctioneer app until I see…read morehow much they gouge you for shipping. Don't even bother getting a quote from them anymore and I just excluded them from searches. One quote $276 for a painting. $76 to ups and $200 for packaging and handling. 55 comic books is $26 to shipping and $28 to packaging and handling. In no reality should a box and bubble wrap cost more then the shipping cost

Good first experience selling a selection of unrelated antiques, jewelry art and coins. Felt like I…read morehad started a relationship to trust but thinking not. Would recommend. Worked for what I needed at the time. Onwards.

Seems as though my husband loves this place! He'll even make me join him. He'll bribe me with food…read more Lol. I tag along, I explore and even sit in a few of the trucks. I can tell when he's serious or getting close to a purchase. He'll have an appointment. He has been loyal to CarMax since 2015. He loves that they do not hold you hostage while searching for financing. The space is lovely and open. There is water, coffee, tea, hot chocolate and vending machine snacks. They also have a nice, clean bathroom. Frenchie came to grab us to keep us from waiting too long. A beautiful, older brown-skinned woman with a lot of patience and a good pair of walking shoes. She explained that she is retired and CarMax was effortless to her. We test drove three different cars; Honda Pilot, Jeep Grand Cherokee and the Infiniti QX60. My husband has to feel the car, literally there has to be a connection. I understand because a vehicle is a BIG purchase, so get what you want and be happy.

CarMax at Tinley Park requires YOUR car insurance to test-drive THEIR DEALER cars. The Corporation…read moreoffloads risk to drivers. Typically, the only thing that you need for a test-drive at a car dealership is to present your driver's license; a well-run dealer has an umbrella insurance for all their vehicles. In addition, they keep a scan of your driver's license on file for 30 days. Allegedly, they might sell it to data brokers and surveillance government agencies like Palantir, DHS, etc. I was attended by a sales associate named "Jacob," who insisted that I show my own car insurance, otherwise he would accompany me for only a short distance to closest stop-light. Poor customer service and poor business practices. I do not recommend, avoid at all costs. This review originally written in English (USA) language. This is my opinion based on my own personal experience with this business. If you don't like my feedback than you need to grow up and get a thicker skin.

This is my second auto purchased from Luxury Auto-Max . I had been looking around for a BMW but…read morewasn't quite seeing the one I wanted. Jason had a beautiful X-5 black on black on the lot that I really liked but when I went back it was sold that was disappointing, I was starting to think this might not happen then two weeks ago I road by the store and there it was a beautiful smoked gray 740I X-drive I told my wife that's the one I am going to own that spoke with Jason about the car. Did my diligence pull the car fax ,test drove it twice Jason even let me take the car to my mechanic to look it over. A lot of stores wont do that one I went back on a Friday and we got the deal done I even got a warranty for 3yrs which I was amazed do to the fact most warranty companies won't touch BMWs do to high repair cost . I couldn't be happier with both my purchases from Luxury Auto-Max thanks Jason for helping me get the cars I wanted 2nd time around amazing work

The bad reviews of Auto Luxury Max are all true. the good reviews must be family and friends. The…read more$499 inspection charge is a farse. The vehicle I purchased was not inspected but yet I was still charged the $499. Got the vehicle home, the next day it would not start. I had to get a jump. before I could get a jump, I had to purchase replacement parts because the hood would not stay up. So how did they do an inspection on the car if the hood was broken? Exactly!! Because they didn't do an inspection. If the inspection was done, they would have known the battery had low voltage and the hood needed replacement parts! Called Jason, he would not answer, I went back to the car lot to have his employee call, of course he answered for him. Jason assured me he would look into the battery situation and get me another one. I have not heard back from him. I'm not letting this go!!!! Do yourself a favor save yourself a headache and find someplace else to purchase your vehicle. I do not recommend 0/10. It is very bad business especially when you have poor communication and go back on your word.