I was incredibly nervous about getting anything done at first but the staff is so amazing and makes you feel so comfortable. The results were just as amazing. I got my underarms done and after my first treatment I already saw a huge difference. The hair was thinner and my underarms were lighter. Even if you are hesitant to sign up, just book the appt bc your appt will be a little far into the future anyways so you can use the waiting time to think about it! read more

Love this company!! Excited to see my results, so far I'm very happy. Clean room, kind staff, and affordable packages. So excited to not have to deal with shaving my legs all the time soon! read more

This has been long overdue. I have been visiting this place for the last 1 year for laser hair removal. The results have been good so far. Pricing is reasonable plus they give free bonus sessions if you aren't satisfied with the outcome.The staff is courteous and professional. It was in Walnut Creek before and change in location is a bummer for me but I will still go. Please keep it up! read more

Didn't work for me at all. I did 6 sessions of laser hair removal for my lower legs. Absolutely no change.

My fourth visit (of six in my package) with a scheduled appointment time at 10:15am. Wasn't brought in until 10:37am and didn't start until 10:48am. This is ridiculous. Don't expect to get anywhere on time after an "appointment" here. read more

Pros: There were two nurses here who did my IPL treatments, and they were both professional and pleasant to work with. Cons: Reception staff were often preoccupied doing something else an didn't seem to notice my presence at the window. Hours were limited, and it was difficult to take time off work to come to this clinic. I never did meet Dr. Shortz, and it seems if he were supervising the procedures, he should at least evaluate the patient once. Finally, after 7- 8 sessions, with proper pre-procedural care, spaced apart as they directed, etc, hair doesn't seem to have diminished at all. read more

I don't usually give reviews ,however I feel like Jenine from Inegrity Aesthetic absolutely deserves one. I called the office to get information about laser hair removal. She was so kind over the phone, explained everything throughly and honestly. I am super excited to get started and look forward to my visit in a few weeks. read more

I've completed 3 out of 6 laser treatments for hair removal and have seen a significant improvement already. No pain and no more waking or shaving! I've just added another half leg area as well to be treated, can't believe I didn't do this earlier. read more

Couldn't rave more about this place. Was very hesitant at first to start the laser hair removal process but after visiting Integrity Aesthetics I haven't looked back. The staff is very comforting and fun to be around. Absolutely love Jeannine from the front desk! She always makes each visit both entertaining and extremely welcoming. (Even earned myself the nickname Biscuit as I have become a regular haha). The doctor is so sweet and really takes the time to explain the process and eases any sort of uncertainties one may have. Going to Integrity Aesthetics has quickly become a part of my self care routine that I truly look forward to. Would definitely recommend. read more

The staff here is amazing. Jeannine is very friendly and helpful and always works to accommodate my schedule. So far started with underarm and seeing good results! Would highly recommend this clinic for hair removal. read more

First time here and they have been so great so far! I asked a million questions over the phone and they graciously took the time to make me feel comfortable and excited. The staff is great. I know I'll be back! read more

Jennine and Dr Shortz have been top notch amazing with me since I've been coming here for treatment since early 2018! Jennie is such a sweetheart always a great listening ear when I have questions or concerns.. Dr Shortz has been super gentle and professional with all my treatments. I would recommend coming here to all my friends who are looking for some laser treatments. read more

I found this place online and honestly I was so impressed with the service they were very friendly and accommodating even though I asked for an appointment short notice when I was going out of town. After just one treatment my hair is almost gone and that is amazing. I highly recommend this establishment for the awesome staff and service. read more

I was not impressed with this practice. Very difficult to get an answer and have to leave voicemails, which are never returned. This doctor doesn't seem to want to have any patients....don't know how he has such good reviews on Yelp. Not sure how he keeps his doors open, considering impossible to get someone to answer the phone, let alone make an appointment! read more

I purchased a series of laser hair removal and have been very happy with my results. The process is quick, private and nearly pain-free. Reception responds promptly and helped me book evening sessions which are necessary for my schedule. I would definitely recommend Integrity Aesthetics to others looking for the same services. read more

I'm currently on my 5th round of laser hair removal on my lower legs and I am so extremely satisfied! The hair has grown back slower and I have been so happy throughout the process. The staff is so wonderful and really try and help you get an appointment ASAP. Definitely recommend this place and getting laser hair removal. read more

Have had a wonderful experience with them so far. Jeannine at the front desk is awesome! Dr. Shortz is wonderful. Would highly recommend them. read more

So far have had 2 (out of 6) IPL laser hair removal treatments done on my underarms and am in love! I have always struggled with razor burn/ingrown hairs and this procedure has already helped tremendously. The hair is growing back way less than before and so far no major razor burn and no ingrown hairs! I was really nervous at first, but Jeannine at the front desk made me feel at ease. She was right, it just feels like the snap of a rubber band. Doctor Shortz is very sweet, calming, quick, and efficient. I actually scheduled to have bikini area done as well. So excited for the results! Highly recommend. read more

I love the results I am getting from my laser hair removal treatments from Dr. Shortz at Integrity Aesthetics!! I have done my lower legs and now trying my face. Integrity Aesthetics is very affordable and I love the results! I would highly recommend them. read more

Dr. Shortz is personable, addressed my needs and did not rush through my appointment. He gave me honest medical advice, which meant delaying a procedure that would not have been right at the time. I am happy with my results so far and would recommend this physician for IPL treatments. Though it took approx. 20 minutes of wait time to see the doc, it is worth waiting to see a good physician who listens to their patients and produces good outcomes because in the grand scheme of things, that's what matters. Tips when arriving at your appointment: Sign in at the front desk and take a seat. Receptionist will call you up and give you paperwork to fill out. Drop off the completed paperwork at front desk, take a seat, and wait to be called in. read more

i have had really great experiences with various members of the team of Integrity Aesthetics. When i share concerns, i feel that they really listen and offer me the best options to fit my needs. i have worked with them for various treatments, and will certainly continue to do so! read more

I am extremely pleased with the results of the laser hair reduction. I would recommend Dr. Shortz's practice any day. This procedure made my life so much easier. Wish I knew about this before! The staff is courteous and the process was simple. It does take some patience as Dr. Shortz schedule is very busy and appointments are not available immediately. But in the end it does pay off. read more

My to-go place! People are very friendly and accommodating and I already begin to see the difference after just one session. The easiest way to get rid of grueling shaving routine. read more

Best find ever! Dr and staff are amazing. Treatments are fast and work so well, two treatments and nearly any hair has come back. Friendly staff, super clean, best place ever! read more

I purchased a group on for laser hair removal. I was able to make an appointment the first time I called, they are very busy so I wasn't able to get in immediately but I was in the books my first attempt. It was worth the wait for the appointment. The staff is friendly and very informative. The facilities are clean and I'm please with the care and the procedure I received. read more

Worst place ever! It was near impossible to make an appointment for laser hair removal treatment which I already paid for. They kept saying we will call you at the end of the month to see, and of course I never got a call. I called at least 3 times and it was the same run around. It almost seemed like they didn't want to take me in because I had a Groupon, I've seen many places behave like this before. Why put your business on Groupon if you won't honor it and give them an appointment? The receptionist was very rude every time I called, and was no help whatsoever. I would save your money and avoid this place! It'll probably be a few months before they take you in especially after they find out you have a Groupon. Such a waste of time. read more

I have seen Dr. Shortz for hair removal. He is a pleasure to work with and the experience my results has been great. Staff is very nice and friendly. read more

I bought a groupon for laser hair removal and so far so good. I'm happy with the office, the process, the ease. It's been so positive that I looked into other services and scheduled something I've wanted done for a long time. My mom has been impressed with my process and feedback that she is interested in scheduling some services. Thank you Integrity Aesthetics. read more

DO NOT WASTE YOUR TIME AND MONEY HERE!!! This place absolutely has no idea what customer service is! They offered me free services due to my complaint so I went ahead and made another appointment with them. A few days before my appointment they went ahead and cancelled my services saying that I am not allowed to receive these services due to the fact that I already got my money back from Groupon. It was implied that I was receiving these services due to my unsatisfactory review back in January but it was because they ASSUMED that I didn't receive my refund. They should have done their homework before they reached out to me offering me complimentary services. When they told me this, I was so irate and Erica (the lady that I was dealing with) was so unprofessional! She even said to me, "if you are so frustrated with this company then why would you even want to get services here?!" so unapologetic and practically pushing me off the phone! I cannot believe that a company would have this person as their manager! She kept talking back to me instead of apologizing for yet again a failed attempt at scheduling. She would apologize for human error but wouldn't even try to do anything to even retain me as a customer. It is customer service 101 and yet again this company has failed at that. The owner of this company really needs to look at their team because they will not acquire nor retain any customers with a staff like this! read more

Very friendly place, appreciate the help and convenience of being able to come on Saturdays

Excellent service and staff. Extremely professional and organized! They use state of the art equipment and make sure you're comfortable. If you're scared, don't be! They will ask you about your pain tolerance and make sure you're ok! My daughter is doing her treatments here too! Highly recommend! read more

The staff is fantastic and the Dr. Is an artist. He's a former brain surgeon with decades of experience who has branched into cosmetic surgery. Seriously, how many Dr's can provide more attention to detail than a brain surgeon? His skill is obvious and his manner is relaxed. I felt I was in good hands at all times. read more

The staff at Integrity Aesthetics is helpful and friendly. I enjoy the professional and relaxed environment. Dr. Shortz is delightful and really, really good. I am very happy with my laser hair removal treatments. I'm most thrilled with the results of a surgery which left a barely visible scar. I'm looking forward to using Integrity Aesthetics for future beauty treatments read more

I have seen Dr. Shortz to remove a surgical scar. He is a pleasure to work with and the experience thus far has been great. Staff is very nice and friendly as well. read more

I had a very pleasant experience at Integrity Aesthetics. Dr. Shortz and his staff were very professional. I was told what to expect and given post procedure instructions to follow. I have seen such an improvement in my skin, and it was painless! read more

Had an IPL treatment and was very pleased with the results. The staff were very professional. Would go back.

I've had two bikini laser treatments (in a series of six) so far at Integrity Aesthetics and everything has gone very smoothly. Receptionist was friendly and efficient. And for my second treatment, they had a new and improved IPL machine that was very effective in covering the area quickly and with less pain - bonus! I recommend Integrity Aesthetics! read more

I got fractional laser here. The nurse did a good job with the procedure, and I healed up nicely after a week or so. But be sure to ask her for the numbing cream up front as soon as you get there to give your skin time to numb before starting the treatment. I waited a little too long and felt the laser snapping on my skin. You definitely do not want to get this treatment done without the numbing cream. read more