If you need to have bodywork done on your vehicle this is the place you want to go too. Oscar & Fidel & crew are top notch professionals & do beautiful work. Not only did they give me reasonable price, make my car look showroom new, finish it a short amount of time, they also treated me like family. I will only bring my business to them! Thanks guys!! read more

Being in a fender bender is not a fun experience but this company has made this whole ordeal as painless as possible. Jennifer has done a wonderful job in taking care my car issues and she has never failed to communicate with me if there is any hickups. I hope ill never have to get my car repaired again but if that time comes, ill head right back to interegrity auto collision center! read more

I was recently in an accident where someone hit my parked car. My bumper was messed up from it. After looking on google/yelp I decided to take my car to Integrity. The staff was friendly and personable. Oscar inspected my car and immediately gave me advice on how to handle the insurance company of the other driver. They gave me an estimated time of when the job would be completed. I chose to use my insurance instead of the other drivers insurance. My insurance company thought it would be good to pay for an aftermarket bumper that didn't properly fit on my car. Oscar called me and let me know that it didn't fit correctly and really confirmed in my mind why I chose to take my car to Integrity. He said they would send the aftermarket bumper back and get a factory bumper, which they did. After a couple of more days I got my car back and it looks great. They matched the bumper paint to the paint of my car flawlessly. Do yourself a favor, take your car to Integrity. read more

Couldn't be happier with the experience at Integrity. Great team with great customer service all the way through. From the free estimate, to the very clean and comfortable office, to the workmanship. I will recommend them to all my friends and family. Note- The day I dropped off my car the team was having a huddle in the shop to start the day. That caught my attention because the atmosphere was set for the shop before the team started their workday. You can really see and feel the professional environment that has been built here. It's the type of thing that brings customers back. Keep up the good work! read more

You won't find better than Integrity Auto Collision Center! Unfortunately, my husband and I have each had our cars hit in the past two year BUT fortunately for us Integrity is near by and made both of our vehicles look brand new again! The staff is professional, helpful, and 100% committed to spectacular customer service and nothing but the best quality work. From the first interaction to the last everything was as painless as could be. read more

Went shopping and when I got back to my car, a guy was waiting to tell me he'd backed into my truck and damaged the bumper. First, I was totally surprised that he stayed around to take responsibility and second I so glad he had good insurance. I checked Yelp and found Integrity and since the ratings were so good, I had to try them out. As it turns out, all the positive comments were spot on! The were great to work with, handled all the communications with the insurance and did a beautiful job on my truck. I'll recommend them to anyone and if I happen to need auto body and painting done, they will be my choice! read more

I selected this place based on its' Yelp reviews. They were not wrong, I'm glad I selected this place. The customer service was great right from the very beginning. I spoke with Maggie and she guided me through the process from beginning to end, which was seamless. She recommended going with my car's manufacturers bumper instead of the insurance company's recommended after market one, I'm glad I took her advice. I had to come out of pocket it a little bit but it was worth it. Just as she said, it fit and looked a whole lot better. Their body shop did excellent work. As you can see, I gave this place 5 stars. If you need any auto body work done, especially having to go through insurance, I would definitely recommend this place. read more

I know little to nothing about cars. Cars make me nervous. The idea of going to any kind of auto center fills me with anxiety. Just the thought of all these car terms being thrown at me makes my brow sweat. BUT walking into Integrity, all of that went away. I was greeted with a warm welcome in a really nicely designed lobby. The staff got to my car quicker than it took me to drive there. The staff was constantly checking up on me and my car and didn't keep me in the dark about anything, which with my lack of knowledge about cars, is a hard accomplishment. Not only did they fix my mirror (which was my original problem), but they also fixed my window which had been screeching like a bat outta hell since I've had my car. I saved more than HALF the money I would've spent at my dealer. Overall, I had an amazing experience and I highly recommend! read more

Integrity Auto Collision Center is great! I called seeking help and the receptionist recommended I come down and they'll see if they can accommodate me. I walked in later that day, and Oscar himself assisted me. Oscar is knowledgeable in his trade and truthful. Due to Oscar's skill set, he solved my problem. I recommend this collision center 100%! read more

No matter what happens, these folks can fix it! They are prompt, honest and care for the customer. I am a repeat customer and have been happy with all service and repairs. read more

Took my wife Infiniti EX37 Journey to have it repaired after a Hit and Run Accident. Meet Greg as my estimator he was very knowledgeable and courteous. I did not hesitate to have Integrity Auto Body do the job. They went above and beyond the scoop of the work that was paid for by my Insurance. Me and my wife were very pleased with the outcome of her vehicle. I would highly recommend Integrity to everyone. They will exceed in making your vehicle like new again . My hats off to Greg for everything he did to provide great customer service. read more

Integrity Auto Collision Center - Body Shops Near Me - Fairfield, California

Fidel and Oscar are awesome! They kept us updated on the whole repair process (right front and side door damaged when it got hit by a pick-up) and what the insurance people/adjuster was doing. They took care of the problems. Other collision repair shops will replace your parts with used or salvaged parts but Integrity will make sure you get new parts from the manufacturer, which is what we had prior to the crash that wasn't even our fault. You can trust Integrity to give you quality service, especially since you can't trust other people's insurance companies. read more

Integrity Auto Collision Center - Body Shops Near Me - Fairfield, California

Great work and they dealt with the insurance company for me. Very good communication, and they worked hard to make sure my work was finished on my schedule. read more

Once again thank you Oscar & Greg to go above and beyond the best customer service. My 4 month old car looks brand new again. Not only did they took the dent out but polished the entire car. And I can't forget to THANK the behind the scene staff that worked on my car to look great again. You have my business. Again THANK YOU, THANK YOU read more

Integrity Auto Collision Center - Once again thank you Oscar, Greg, & all staff for the best customer service. My car looks brand new again. - Body Shops Near Me - Fairfield, California

I got rear ended and looked for a shop that can fix a fiberglass bumper. Yelp gave me this shop and so I went to Integrity. My first time going there i felt the perfect customer service they have. I met the Oscar and he took care of the business for my car. He listened to my concerns and he helped me and gave me advices. Everybody else was focused on each customers they had. After the car was done, it was so perfect and nice as if it didn't get hit. They cleaned and vacuum my car before handing the keys to me. Now my car isn't just fix and looking good as new, but its clean too! I completely recommend this shop for a better, professional, best outcome for any collision damages. read more

Integrity Auto Collision Center - Body Shops Near Me - Fairfield, California

If you are looking for a better or even best service look for Maggie, she's awesome and a good vibe. We had our car repainted due to manufacturer recall. She's fast in processing the paperwork both in and out. I highly recommend this shop. Ask for Maggie read more

It was my first time going to Integrity Collision for a repair, I came to them with no insurance, because my car got hit by an SF bus and the claim takes months to be resolved. On the other hand I needed to repair my car ASAP!! They took care of me as a VIP, I had never felt that comfortable at a body shop before. They were welcoming, they explained the process of repair and what to expect if I went with this option or that option!! Sure enough, my car looked beautiful after they were done with it, it was done within a reasonable time and as promised. They also cleaned it really well, and kept it indoors for me. I felt like buying a new car when I picked it up . Thank you Fidel and Oscar for the amazing help you provided, you saved my job and my horse. Mocen Zidane. Nissan Altima 09 silver . read more

Super fast and personable service! This collision center went over and beyond my expectations. Definitely going to take my cars to get work done here from now on. I highly recommend! read more

This review is long overdue, however the customer service here is beyond great. I chose Integrity Auto Collision Center when my car was stolen and destroyed by thieves. It was a brand new car, only been on the road for 5,000 miles at the most. My insurance was considering on using USED aftermarket parts to replace the brand new OEM parts which made no sense. Integrity actually backed me up stating that they will only used OEM parts on the vehicle. Moral of the story is, Integrity will always have your back. =) read more

Had my bed liner done on my 2005 Dodge Ram 2500. They had to remove the old liner because it had failed, and Rino Lined the bed. Looks fantastic, The front counter girls were awesome. When I picked up my truck they were as excited as I was at the beautiful job they had done. If there was more than 5 star rating I would give it them. Extremely pleased. read more

Excellent customer service and care. The repaired surpassed my expectations and they kept me informed on a daily basis. The whole process was smooth and efficient. Highly recommend integrity auto collision center. read more

***Consider this a DOUBLE 5-Star review since I've unfortunately been in car accidents TWICE this past 2 years and both times have been overwhelmingly IMPRESSED by Integrity's Quality (of repair) and Customer Service*** Let me start off by saying that if you are ever in a car accident, ALWAYS ALWAYS ALWAYS go through insurance... My first experience (accident #1) with Integrity was due to a large falling object collision: entire hood, lower fenders, 2 doors, side mirror, and bumper were all damaged. Greg and Oscar equally provided highly professional support and even went above and beyond to argue with my insurance company since they were trying to put / estimate after market parts for my brand new car. What that means is that they were trying to make the repairs "cheaper" and cut corners so they pay less. Well let me tell you, that wasn't going to fly with me since my car was not even a month old when this accident happened! Oscar and Greg made sure that I wasn't getting the low quality parts put back into my brand new car. Also, they worked really hard to match all the paint considering my black car paint had a mirrored finish on top. 18 days later, my car was back to the original condition. Moreover, I was convinced that these guys really are definitely trust-worthy and true to their words. I was informed every step of the way- I really appreciate how much they involve their customers and express how much they truly care about the status of their customers' vehicle. Accident #2 was a little different, I did not go through insurance (BIG MISTAKE!) but Integrity's tried and true Quality and Customers Service exceeded my expectations once again. The bumper repair was done in 3 days (even with the rainy season). Greg helped me greatly again with this one and even offered upfront a discount since I (and the other party involved) were paying out of pocket. Thanks again Greg for being reliable and hats off to your team who work hard day in and day out to get cars like mine back in original brand new condition! With the amount of (not my fault) accidents I have experienced they only thing I truly am grateful about is handing over the repairs to these guys because that turned all my bad luck around! In conclusion, if you want less stress with regards to car /body repairs during an already stressful period of enduring a car accident- look no further... Integrity is the place to go to in the Bay Area. They are worth the money, the drive, and the detailed Yelp review! Save yourself some additional headache by dealing with some random body shop and take it to THIS PLACE with folks who know exactly what they're doing down to dealing with insurance companies and getting you the honest cost for your repairs. HATS OFF to you Oscar, Greg and the entire Integrity Team! Thank you so much! read more

Getting into an auto accident is never fun and dealing with the repairs can be even less enjoyable. Integrity Auto Colision of Fairfield simplified the process and made the entire ordeal as streamlined and efficient as possible. Greg was thorough and explained the repair process in great detail. No hidden fees and an honest and fair estimate. This is how a business should be managed! They finished ahead of schedule and provided feedback along the way. I have nothing but praise. Thank you. read more

***If you're dealing with AAA insurance, you might want to read my posting on them*** I was rear ended by a car that had brake failure and last registered in the year 2000. First thing out of his mouth was, "I was pumping on the brakes but it wouldn't stop. I should've towed it." I go on YELP and was looking for a repair shop. I came upon Integrity Auto, saw the positive customer reviews and a 5 star rating. I went to them and meet Oscar who did the estimate. It came out to about $4600 in damages. After AAA insurance assumed liability and was going to pay for repairs, I notify them how much it was going to cost. They sent over this piece of shit adjustor by the name of Tonya Sorvic, who didn't seem to know what the fuck she was doing. She looked at my truck, tells me that it had prior accidents and told me they weren't going to fix this or that. She gives me an estimate of just over $1650. I tell her there was a $3000 difference between your estimate and the shop's estimate. Tonya tells me they weren't going to fix prior damages and left. No phone calls about anything from AAA about a car rental or anything. Jennifer from Integrity Auto called and told me that there was a rental reservation for me and to drop the truck off for repairs. During the course of the repairs, POS Tonya up'd her estimate to over $1850 and told them that the rest had to come out of my pocket. Jennifer told her that it wasn't right for me to have to come out of pocket when I was not at fault. Tonya refused to budge even when both Oscar and Jennifer sent them prints, pictures and outline of the repairs. After 3 weeks and talking to Tonya's supervisor, they got the okay to finish the repairs. But there was still an outstanding balance for the backup clips which they finally covered. While others may have a positive experience with AAA insurance and Tonya, my experience with them was beyond negative and I would discourage anyone I know to stay away from them. Don't let AAA bully you into paying for repairs or settling for less when it was not your fault. If you ask me, $1650 estimate compared to a final repair bill of $4050 tells me that someone has no clue how to do their job or need further training...Tonya. To Jennifer and Oscar, thank you for going above and beyond to get my truck fixed. Just my interaction with Tonya gave me a headache so I can't imagine having to deal with that POS Tonya to get everything finished. I appreciate the weekly updates about my truck and you made this bad, bad experience more bearable. I hope to never have to use your services again but if I did, your shops that first I'll come to. Thanks again. read more

I Just picked up my truck and I'm very pleased with the overall service with the Integrity Team. I Brought in my truck to get it detailed and I'm totally shocked. The truck looks like new. They are really professionall when it comes to quality and service. Integrity was excellent, professional and on time with the work they did. I couldn't be happier with the outcome. I highly recommend this company if you ever have an auto detailing or fender bender. I wouldn't look further than Integrity. Thank You Integrity. read more

I really had a great experience with their service at Integrity Auto Collision. The Name says it all! I highly recommend this to everyone out there. Keep up the great work and thanks for the job well done! read more

I worked for integrity great kind and knowledgeable staff always treated like family. Quality work done by great technician. Recommend to everyone if you need help through a repair Oscar and Maggie will take care of you every step of the way great place to work, quality work, and best customer service I seen. read more

Integrity auto collision centers stands true to their name.. INTEGRITY This company restored my brand new 2018 Toyota 4Runner to new ... and they did it with the upmost respect and sincerity for the client.. and let me tell you I was lost ... didn't know where to start .. besides my insurance being a bunch of jack offs .. the whole experience was tolerable but it wasn't cuz of my insurance .. is was all integrity on this one .. they did everything perfect ... the girls Jennifer , Maggie , Lisa were all a delight to work with and don't forget about the main man Oscar ... read more

Ok i'll start this review off with a question. Would you drop your kids off at a daycare center that was dirty and substandard? Or if you could tell that they really don't like kids or enjoy their job? Hell no should be the answer, and to me the same goes for my vehicle. I have a 2012 CTS-V and it's my baby. Rare, expensive, and represents all that I work for every day for the last few years. I won't bring it to anyone that I don't trust. I had tried some other body shops with other vehicles and never came out really satisfied with the experience. That is until Yelp brought me to Integrity. Everything about Integrity Auto Collision Center SCREAMS, "Efficiency", "Worksmanship", "Cleanliness" and above all else ATTENTION TO DETAIL. This is what most autobody shops lack. They are assembly line shops with no connection to their customers or to their customers' vehicles. Not at Integrity. Starting with meeting Oscar the owner. Saturday appointment for an estimate which is great for someone who commutes and works ridiculous hours. The facility looks like a hospital. High end vehicles abound. And some not so high end. But you can tell immediately that the operation is run as a business should be run. Oscar walked me through every step of the process, and trust me i'm a bear to deal with about my car. I had been in a very minor fender bender but it required a new nose for my Cadillac. I wanted some custom parts shipped in, and Oscar had ZERO problems integrating my requests into the work. Oscar never missed a beat when I figured I was going to have to nearly beg them to install a new carbon fiber splitter on the car, and redo my plasti-dipped grills in matte black. Nope. Oscar told me NO PROBLEM. Estimate was on par with what i expected so I arranged the vehicle to be there on the date specified. All of the people I interacted with over the phone were professional and courteous. Leading me to Greg, Oscar's right hand man. Greg handles all of the communication during the process. And anything you ask he responds to immediately and accurately. If I had an issue it was attended to. But honestly there was ZERO issues. The car was delivered earlier than expected and it looked AMAZING. It was detailed to a point I didn't think was possible and the new nose, paint, splitter, and plasti dipped grills looked incredible. Big thanks to the entire crew at Integrity. Every single member of that team are car guys/gals. They love automobiles and it shows. Stop dropping off your cars at substandard shops and take it to the best. And the best is right in Fairfield at Integrity Auto Collision center. I'll be dropping off the V for a detail and have already started recommending all my friends bring their vehicles there!!!!! Thanks again! read more

This place is the real deal when it comes to integrity, I had a piece of auto body popped out and when I came in to fix it they just took care of it at the assessment at no charge due to being a quick fix. I am now a customer for life. If only all businesses were run this way. Thank you again Integrity Auto Body! read more

This outfit is trustworthy and does first class work at a fair price. Highly recommend!

Integrity Auto Collision is by far one the best, if not The Best auto body shop that I've been to. I recently had my front bumper replaced, they painted my New bumper and put it on within a few days from the time that we spoke on the phone. Fidel explained to me in detail the type of work that was going to be done to my car. The paint job done to my bumper is flawless. Thank you for taking care of my Vehicle so fast. Your work, definitely shows all the years of experience you have. God Bless You all. Respectfully Denis R. read more

Well, where should I start. I recently damaged my baby(car) and I felt like a part of me was broken. Integrity Auto Collision made me feel welcomed. The best part is they worked around my budget. I didn't feel pressured at all during the process. I want to thank Greg, Oscar and the rest of the team for making her new again. I appreciate all the hard work put into her! Really Thank You Again! read more

Integrity Auto Collision Center - It looks like it never even happened! Once again thank you Greg and Oscar! - Body Shops Near Me - Fairfield, California

Big Thank-you and shout-out to the team at Integrity...they truly represent their name in customer service, honesty, and quality of workmanship. Greg is a true professional and great ambassador for the Integrity brand, but not to leave the rest of the group out, everyone I interacted with was professional and courteous. They nailed the delivery date and it was ready when they said it would be. They have a lifetime warranty on their work, though I doubt I will ever need it. Just picked up the car an hour ago and if you didn't know it, you could not tell it had been hit - the lines and curves are blended perfectly - they are definitely artists. On a side note, I also had them do a color restoration/wax/detail on my older car and it looks amazing as well. If I need body work again, I'll be back for sure. read more

The people at Integrity Auto are amazing!! I came in due to my back tail lights being out. I had heard from the local jiffy lube that the tail lights needed to be welded out of the car due to a weird wire melting incident. Greg and Sam were awesome and pulled apart my tail light to show me what was going on. The parts needed to fix my car were not at their shop, so they took me to the local auto part store and helped me purchase the parts I needed. A couple days later I came back to the shop and they installed the new lights for me! Greg and Sam were super cool and helpful! Thanks guys!!!! read more

I've never written a Yelp review for anything until now. That should say a lot. Oscar helped me with professionalism and clear communication from the beginning to the end of my experience with them. If you get into an accident and want to work with a shop that is on your side, look no further. They will put you before the insurance company and will advocate for you throughout. read more

I came here to get a new front bumper and door on my Acura TLX based off the reviews from Yelp and Google. Greg started working with me right away and was transparent about everything they were going to do with the car. My car was in the shop for 5 days, exactly how long Greg said it would be. Greg also called me throughout the week to keep me posted, since there was some issues with my insurance and because I was trying to get the work done ASAP. The workmanship on my car was top notch and they even gave it a beautiful wax job and vacuumed the interior. It probably looks better today than the day I bought it. I do not have a single complaint or suggestion for them. Every aspect of their business was on point and I always felt I was in good hands. I can honestly say that their customer service was the best out of any business I've been to anywhere in the last six months (at least). Thanks Greg & team @ Integrity for going above and beyond!! read more

I am so glad that I decided to bring my truck (Toyota Tundra 2004 4wd) to Integrity. When I walked in to the shop Oscar immediately took a look at my truck and went into detail on the work that will need to be done. He made sure that there will be no surprises. He took care of talking to my insurance company to make sure that all the needed repairs will be approved. Every Friday I would get a call from him giving me an update on the progress of the repair. The customer service was good but the quality of the work was even better. The body work on my truck is impressive. It looks brand new. The driving performance of the truck is also great. Thanks to Oscar and his awesome team - Juan 1.0, Luis, Sam, Victor, Ramon, Lester, Maggy, Greg, Lisa, Jenny, Juan 2.0 and Pablo. Dealing with a damaged vehicle is very stressful but you have taken away a lot of that stress.......Emerson read more

Excellent work was done on my vehicle. Maggie and everyone in the office was awesome. I highly recommend integrity it was a pleasure doing business with them! read more

A GREAT EXPERIENCE FROM START TO QUICK FINISH First of all, let me start by saying that this team is absolutely amazing. Jennifer handled most everything and I am soooo grateful for her. I love my car and get very nervous ever leaving it or in the possession of someone else. I wasn't worried about them, probably because I was being put up to date with everything. This team contacted me more than my own insurance. Also, they kept in contact with me through email AND phone. They truly care about how their customers feel and take into account what the customer wants not what your insurance wants. EVEN when your insurance wants things to be easier they will still fight for you and what you, as their client wants no matter how much harder it may be. In my case, they lost some money that could have been made just to make sure my lousy insurance was happy and not putting parts that wouldn't fit correctly on my vehicle. They truly make you feel as a valued customer and even one of the team in the process. Down to every phone call, they introduced me to the team. Kept me up to date on every single little detail, pulled the strings they could where they could, and to top it off detailed my vehicle. and not the once over wipe down most places do but every nook and cranny were as clean as the day I picked it up off the lot. Not to mention the outside of the vehicle. Even after picking up my vehicle from them which didn't take that long BTW they reached out to make sure everything was still in great condition. I love the job they did and words can not repay the way I felt every time I reached for the phone and Integrity was calling. YES RELIEF! THANK YOU SO MUCH Jennifer, Oscar, and Maggie and the rest of the Integrity team for making this as pleasant as possible. read more