I am so glad that I decided to bring my truck (Toyota Tundra 2004 4wd) to Integrity. When I walked in to the shop Oscar immediately took a look at my truck and went into detail on the work that will need to be done. He made sure that there will be no surprises. He took care of talking to my insurance company to make sure that all the needed repairs will be approved. Every Friday I would get a call from him giving me an update on the progress of the repair. The customer service was good but the quality of the work was even better. The body work on my truck is impressive. It looks brand new. The driving performance of the truck is also great. Thanks to Oscar and his awesome team - Juan 1.0, Luis, Sam, Victor, Ramon, Lester, Maggy, Greg, Lisa, Jenny, Juan 2.0 and Pablo. Dealing with a damaged vehicle is very stressful but you have taken away a lot of that stress.......Emerson read more

Brought a 2012 Nissan Altima to repair some fender bender damage. Their hospitality was unparalleled every time I came in during the process - getting an in person estimate, dropping the car off, and picking it up. As far as the work on the repair? Perfect. read more

Excellent work was done on my vehicle. Maggie and everyone in the office was awesome. I highly recommend integrity it was a pleasure doing business with them! read more

I had previously been referred to this shop by friends but never had a need to go. Then, it happened. On a late night someone backed into my car... in a parking garage! Luckily they were extremely honest and left me a note with their name and number and they had notified their insurance company that they would be covering any costs for me as it was their fault. I attached pictures of the damage and Integrity left it BETTER. THAN. NEW. I mean amazing work, my friends that I had been with that night and had seen the damage complimented how it looked like nothing had even happened! Jenny kept me updated throughout the process and when I went to go pick up my car, the owner/manager Oscar met with me personally and walked me out to show me what they did and make sure I was happy. Talk about personalized service! I recommend this place to anyone, they are truly about keeping their integrity when providing a service. read more

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Absolutely amazing staff! I was in a car accident so I brought my car here to get fixed bc my mom recommended them and let me tell you I'm amazed. They did a completely awesome job. Maggie is so helpful always making sure I was updated on how my car process was coming along. Definitely recommend this auto body shop! read more

Integrity Auto Collision Center - Body Shops Near Me - Fairfield, California

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A GREAT EXPERIENCE FROM START TO QUICK FINISH First of all, let me start by saying that this team is absolutely amazing. Jennifer handled most everything and I am soooo grateful for her. I love my car and get very nervous ever leaving it or in the possession of someone else. I wasn't worried about them, probably because I was being put up to date with everything. This team contacted me more than my own insurance. Also, they kept in contact with me through email AND phone. They truly care about how their customers feel and take into account what the customer wants not what your insurance wants. EVEN when your insurance wants things to be easier they will still fight for you and what you, as their client wants no matter how much harder it may be. In my case, they lost some money that could have been made just to make sure my lousy insurance was happy and not putting parts that wouldn't fit correctly on my vehicle. They truly make you feel as a valued customer and even one of the team in the process. Down to every phone call, they introduced me to the team. Kept me up to date on every single little detail, pulled the strings they could where they could, and to top it off detailed my vehicle. and not the once over wipe down most places do but every nook and cranny were as clean as the day I picked it up off the lot. Not to mention the outside of the vehicle. Even after picking up my vehicle from them which didn't take that long BTW they reached out to make sure everything was still in great condition. I love the job they did and words can not repay the way I felt every time I reached for the phone and Integrity was calling. YES RELIEF! THANK YOU SO MUCH Jennifer, Oscar, and Maggie and the rest of the Integrity team for making this as pleasant as possible. read more

What a great place of business! 2 weeks ago my wife had an incident and damaged the front of her vehicle. An hour after we called integrity (Oscar) and explained everything and he said "we can take a look at it and work with your insurance for you, bring it in when it's convenient for you". We had it towed there in 20 minutes. They were very professional and empathetic given the circumstances. They explained what they needed to do, how The whole process with the insurance works and what to expect. They did exactly what they said they were going to do keeping us informed (Greg) along the way. They worked with the insurance company and the parts supplier to try to get OEM parts for the limited amount the insurance was willing to pay. Awesome. They worked with a paint less dent guy to get other dings taken care of and the car was done 2 days earlier than they said it would be and it looks better than it ever has since we have owned it. If more companies had their business model there is no telling how getting things done would be. What a great run business, clean, organized shop and what seemed to be loyal, happy employees. Keep up the great work Integrity! We will be back, hopefully just keep it to detail work. read more

For superior service, great quotes and flawless auto work talk to Jennifer at Integrity Auto. She spends the time necessary to be what great customer service is all about. I found her to be conscientious in answering all my questions about what was needed, insurance concerns and booking appointments. We drove away very satisfied! read more

I can't say enough good things about this shop. Actually the story is long but my suggestion... at least go here for an estimate. The customer service experience with Full explanations will be worth it! read more

This outfit is very professional and helpful with your insurance company, honest and do a wonderful job!

I took my Ford Expedition EL to Integrity Auto not knowing what to expect after the accident. It was a great experience. My car was done very quickly. Fidel & Oscar were very professional. Oscar fully explained everything down to detail. The office is very inviting, the staff were very professional and prompt... even down to the shop... that was VERY clean! I was very impressed! Thumbs up guys! read more

These guys are EXPERTS. Brought in my boyfriends bumper and wing that I needed painted as perfect as possible, (He's extremely picky with his car). I heard this place was the place to go! It looks AMAZING! The paint matches the car perfectly. Fidel and Oscar were super professional and knew exactly what I wanted, so they made it happen. I strongly recommend coming here! Especially if you're extremely picky with where you take your car to like we are. (: read more

Integrity Auto Collision Center - Integrity took care of you. (; - Body Shops Near Me - Fairfield, California

Even though I didn't use this company, I would strongly recommend! I took in an older car to get an estimate and the estimator gave me advice that went against their best interest. Their name "integrity" is there for a reason and if I ever need to get work done, they will be the first I go to. read more

My whole experience with Integrity - especially working with Greg and Maggie - has been great! They were always in contact, keeping me updated on the status of my repairs. After about a week and a half of being worked on, my car looked amazing when I picked it up! I would definitely recommend bringing your car in to Integrity. They go above and beyond with customer service and workmanship. They'll take care of everything! read more

I got into an accident and got a "low ball" estimate from Farmer Insurance. I decided to get an estimate of my own and found Integrity on yelp. I was impressed by how clean and professional the shop looked. Oscar was very helpful and explained to me some of the things Insurance companies do to try and get over on customers. Turns out my vehicle was a total loss and Farmers' estimate was lower than I thought, Farmers ended up giving me the run around about storage fees and some other unordinary charges (don't do business with Farmers Insurance), but Oscar helped work things out. I never got the chance to see their quality of work, but if it's anything like their customer service, I highly recommend Integrity Collision Center. read more

Excelent customer service and professional work. The entire team provided VIP service from start to finish. They started by getting my car rental reserved and providing updated pictures on the daily advance of the repairs. This is not the first time I come to this shop. Everytime I come for any type of work I always get the same VIP service by all the team specially by Jennifer, Maggie and Oscar. I would never consider going anywhere else. I always leave 100% satisfied. Highly recommend this shop. read more

Ive brought my Nissan Pathfinder here for repair and i was overwhelmed of how the stuff show their hospitality and did a very professional job on the car. Always giving you an update on how and what is going on your car. I highly recommend this shop to my friends and families and for also for the browser. Thank you for the job well done. read more

Don't worry about quality and time efficiency when your looking to get your car repaired and back on the road ASAP. Integrity Collision has the "IT" Factor of Quality you can depend on. I've been in Solano County now for 20 Years and Integrity has always worked very well for myself, family and friends. read more

My Jeep was almost totaled, but i was able to work out a repair plan that didn't cut corners and with repairs that brought my car to pre-accident condition in so little time. This has to be best group of technicians and auto-body experts in Solano county. Do not take your car anywhere else! Family owned, and they do the work for the customer not the insurance company. read more

Highly recommend Integrity Auto Body. Very friendly and professional staff. Oscar is a very honest and stand up guy. Will definitely use them again in the future. read more

My review of the Integrity Auto collision family is way over due and I had wish I had written sooner but I have been dealing with a family tragedy and it's been tough. My wife and I were driving my Limited 2017 WRX up in the Placerville area when I hit black ice and lost control of the vehicle. Needless to say...There was quiet a bit of damage done to the suspension and to the drivers side door. I looked on Yelp and a buddy of mine had his vehicle repaired there. I have been in the customer service industry all my life and the customer service at Integrity is Unrivaled! From Oscar the owner to Jennifer who oversaw my car beIng repaired. She was amazing! She and Oscar were constantly in communication with my Insurance Company and making sure the Insurance company couldn't cut corners! One of the truly amazing aspects of Integrity Auto collision is the fact they don't do basic estimates! They take there time and leave no stone unturned in finding out the exact nature of the damage! They take your vehicle apart and completely evaluate every aspect before they complete the estimate. This means your Vehicle is right the first time! These Coworkers get it! They treat each other the way they treat there clientele and it made me feel as if I was part of there family! Do NOT! Take your vehicle anywhere else to obtain this level of Integrity! These folks get it and thanks again Integrity family, I couldn't be happier. read more

I would highly recommend coming to Integrity if you truly care about your car. If you do, ask for Maggie! Very pleased with the quality service. read more

Integrity is the Best Auto Body Shop in Solano County! I have lived in Fairfield and Suisun since 1987 and Integrity repairs your car the old fashioned way by not cutting corners and using real factory parts no after market parts used at all. I used to go to Watson Auto Body in the 80''s and 90's but since they closed shop I will only go to Integrity. They have fixed 2 of may cars and they both came out Perfect and with their lifetime warranty for as long as you own your car you have no worries about their quality and workmanship. They are The Best! read more

We had an excellent experience working with everybody at Integrity but especially Oscar who went the extra mile to get us our car back even with all the crud that the other party's insurance company (The General) tried to throw at them. The best thing I did was make sure my car was inspected by their insurance company at the Integrity Body Shop and not at my house or work. Then Integrity took care of all the back and forth with The General on our behalf including making sure that the car had OEM parts on it when The General did want to pay for them and spec'd used/junk yard parts for the car. Really high quality work also on the vehicle - we paid for the paint restoration to happen at the same time and WOW the car is beautiful! I wouldn't consider another company for work on the vehicle. read more

Updating my review only because Yelp won't let me leave another 5 star review. Recently had some additional body work done after getting rear-ended and Integrity delivered again. Their customer service sets the gold standard - all of the staff are professional, friendly, and accommodating. I know nothing about cars, but the staff always help educate me and never make me feel like an idiot (like some car experiences have). Their work is always stellar, and they even offered to touch up some additional damaged areas with the leftover paint. Would recommend to anyone! read more

You provided excellent service on my Honda and kept me well informed throughout the process. I will definitely recommend your company to others-thank you!!!!! read more

Ok bear with me here, I have a lot of good things to say about Intergrity and why you should take your vehicle here. Let me say right off, the name of their business couldn't suit them any more. I was referred to them by German Car Service and was not let down. The people here are fantastic. Everybody was incredibly friendly, informative, honest, and knowledgeable about the service they were providing me and to my vehicle. Greg always called to give me status updates and estimation on when my vehicle would be completed. He even took time out of his busy schedule (they have quite a few customers) to call and let me know that my battery needed to be changed, and went to the lengths to call auto parts stores and get price ranges if I wanted to have him order one. Nobody has to do that, but they go to those lengths for their customers and it really means a lot. My vehicle was there for just over 2 weeks since there were about 9 or so cars with varying damage ahead of mine, but I can see why that's the case because everyone wants their vehicle done by these guys. Once it was ready to be picked up, I had a hard time getting there after work before they closed (VERY lengthy rental car return situation at Hertz and traffic) but Oscar stayed late with a few other guys and had my car freshly washed and detailed, running, and ready to go. Really made my day after dealing with a long day of work and the annoyingly long car rental return. If I could rate Integrity Auto Collision any higher than 5 stars I'd give them a 10. They made my car look like new. Ask for Greg and/or Oscar (but really, you can't go wrong with anybody there) and they will hook you up with some of the best service anywhere! Thanks guys!! read more

Our horrible experience of being involved in two separate car accidents just a few weeks apart turned into the most wonderful experience. I called integrity and was greeted by Jennifer. She listened to my concerns and answered every single question. When I got off the phone I felt all the weight taken off my shoulders. Talk about outstanding customer service. Since that initial call, she and her team have gone above and beyond. I am blown away on how they are focused on the customer and not the money. Since the day we dropped off our cars, I received daily emails on updates - for once it wasn't me calling over and over again finding out the status on something. I wish there were more people and places like them out there, it's hard to find services like these nowadays. Thank, thank, thank integrity for taking the stress away from such a stressful event and repairing our cars so beautifully. Their name says it all! I hope to never see them again but life happens and when it does I will be here again! read more

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Wow!!! As soon as you walk in this place is super clean and fresh and welcoming, and let me not get started on their yummy snack bar. Anyways they have really great customer service and I will totally recommend this place to everyone I know. Lol oh yea, and they took really good care of my car too :D read more

This is my second review of Integrity Auto Collision which I submit gladly. I had work done at Integrity on my MB recently, and as before with another two of my vehicles, they did an OUTSTANDING job. What makes me especially appreciative is that they went out of their way to provide me with excellent service. I asked if they could touch-up a couple of paint nicks that were most obvious and bothered me. When they delivered my car it looked great and over the next several weeks, when I washed my car, I noticed that they had gone around the car and touched-up many more paint nicks that I had not even mentioned! Oscar and his staff our a great group to work with and they do all they can to earn your return business. It certainly has been the case with me! I highly recommend that you give them an opportunity to take care of you and your vehicle. read more

Integrity did a great in repairing my truck very satisfied with work I would recommend them to anyone to get work done with them

To the best auto body shop in fairfield. integrity auto collision center and owner oscar moreno. the place to take your car for repairs after an accident or just to get your car detail, the best personal service all the way through the process of the repairs. great team, they would make sure that your vehicle is safe before they release it back to you. couldn't be happier with the experience. thank you so much oscar moreno and the entire team of integrity auto collision center. i would give them 10 stars if i could. read more

Integrity Auto Collision Center - BEFORE - Body Shops Near Me - Fairfield, California

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Through my misfortune of being rear ended, I was given the fortunate opportunity to have Integrity Auto Collision take care of my vehicle. Upon my first encounter with them, I already knew this would be the shop to repair my vehicle based on their professional and respectful approach to the consumer. Oscar was my advisor from the very start and he had detailed every little step in the repair process. He had advised me that they strictly follow factory repair guidelines using factory parts. He had even explained the responsibilities of the at fault party's insurance to ensure I was being provided the appropriate services I was entitled to. His passion to be a consumer advocate helped solidify my decision to leave my vehicle under their care. Upon leaving my vehicle, they even took the initiative to arrange a rental vehicle for myself. Throughout the entire repair process, they maintained constant communication via text with pictures of the repairs. This gave me the reassurance I needed that my vehicle was under the hands of professionals. I was surprised most when they had called to tell me my vehicle was finished and ready for pick up a week earlier compared to the estimated completion date. When I went to pick up my vehicle and examine the repair, it showed their speed did not sacrifice quality. My vehicle appeared in the same condition as when it was first purchased from the dealership. In the end, I am extremely grateful they were able to restore my vehicle back to immaculate condition. Their pride in workmanship definitely showed in their quality! read more

Just had my car repaired at Integrity, I must say that they really did an awesome job - there's quality of work and I'm really satisfied for how they fixed everything. 2 thumbs up for Integrity! read more

Excellent detail work and attention to detail. Very professional with great customer service from every employee I came into contact with.

I took my 2001 Ford Mustang to Integrity Auto Collision for a paint job & to have my window fixed. For years the window on the driver side did not roll up and down. Other mechanics told me that the window was unfixable. I took my car to Integrity for a second opinion.Sure enough, Oscar let me know that his guys would be able to fix the window. Since I was there I also asked for a quote on the paint job. Oscar gave me a very good price that I could not pass up. I left my car there for a couple of days. When I picked up my card I was suprised at the wonderful job they did! My mustang looks like new again! :) The whole staff is very helpful & professional. Thank you to Oscar and the rest of the staff at Integrity! read more

Fantastic place! I decided not to go through with a touch up I had estimated due to potential problems if I disconnected my parking sensors but Greg handled everything else efficiently. I was able to get a very thorough idea of what to expect messing with a plastic bumper and I felt more confident with my decision. Regardless what route you take, they take an extra step to respect it. Thanks Integrity! read more

Hands down the best auto collision repair facility you'll ever use. Oscar and the entire staff are first rate - from their customer service, to detailing every single item needed complete the repair, to dealing with the insurance companies, to their honesty and transparency throughout the entire process, to the extremely high quality of they work - it all adds up to an experience that's unmatched in this industry. But most important, they make a difficult and stressful situation (getting your damaged car back in your hands), painless and worry-free. Integrity Auto deserves 6 stars. read more

I found some scratches on the front bumper of my car. It was unsightly, but it would cost quite a bit to repaint the entire bumper. Maggie at Integrity was very helpful and offered me an affordable alternative. She had one of her technicians buff out the area and put some touch up paint on the scratches. The job was done within 20 minutes. While the paint did not match the original paint exactly ( I was told in advance that it was not going to short of repainting the entire bumper), the result was good, and I was charged a very reasonable price. Another thing worthy of mentioning is that the waiting room is nicely appointed, and the front desk staff, in addition to Maggie, was friendly and professional. read more

Maggie and crew did an outstanding job repairing our vehicle. The customer service and quality of repair are second to none. Thank you!