NEVER USE THIS COMPANY! I was completely lied to! I had a simple project of setting a tub. I was given the runaround on timing and it kept changing. I was under the impression that I was hiring a plumber and he NEVER said the he was a "General Contractor" and a horrible one at that! I said "I thought you WERE the plumber" and he lied to me and said that he was. The plumbers that he hired, obviously last minute, was horrible. I had to give him a deposit so since it was an easy task, I let him do it! HUGE MISTAKE!!!!! My tub was NOT set, it wobbled when I stepped in it, the valve leaks and all they wanted to do was sell me a whole house repipe. I called Shane the next day and he was very RUDE and said that I HAD to pay him (kinda felt like a threat). DO NOT EVER USE THIS GUY!!! I have NEVER done a yelp review but want you to know NOT to use this company! I guess I need to start to look at Yelp reviews before I hire anyone! I have sent him messages about how horrible everything was and there has been NO response. I cannot emphasize enough NOT to use this guy!!!!!!!!!!!!!!!!!!!!!! read more

Dining room converted into office space. Turned out amazing with wall framed in and decorative molding on walls. Easy to work with. On time with job and great communication throughout project. read more

Intense Remodel - Flooring Near Me

Jeff & Susan H. Shane and his crew were very prompt, helpful and professional. All his workers were competent, thorough and personable. Shane and his foreman Marco were always very communicative with us concerning any changes that needed to be made. I would highly recommend Intense Remodel for any job big or small. Thanks again for all your hard work. read more

Shane and his team at Intense Remodel are professional, courteous, considerate , patient , and extremely helpful as you navigate the process of seeing your dream renovations become reality. I can attest that if you hire Shane and his team at Intense Remodel you will be happy and thankful throughout the entire process. read more

NEVER USE THIS COMPANY: Shane Culbert/Intense Remodel completely breached the written contract that we had with him. He took our $64,700 down payment, did no work for us on our home addition, agreed to refund the down payment in a written contract with us if he was not able to get bonded, and after asking for our refund back...no reply. Shane did ZERO work for us, and has not refunded our $64,700. For anyone looking to use him, check his complaints on the ROC website. Here is a link: https://azroc.my.site.com/AZRoc/s/contractor-search?licenseId=a0ot0000000NofRAAS His license number: ROC 306688. He went without insurance for almost a year while still doing construction (which is another reason why we decided not to use him). I WOULD STRONGLY RECOMMEND NOT USING SHANE! -------SHANE: I have a question for you....how do you sleep at night knowing you took almost $65,000 from us without performing any work, and after agreeing in our contract to refund the money? I would love for you to reply to this Google review to justify what you did to to us and to anyone who would consider using your company. I hope karma bites you right back. read more

Wish I listened to the negative reviews, it would have saved me a lot of time, money and aggravation, he charged me for installing two bathroom floors he didn't install (and didn't want them installed, but billed me for them. I also had to have my entire house repainted to cover up his sloppy painting. Unfortunately I was in the east coast when he was doing the work. Save yourself a lot of time, trouble and money, hire a contractor only if you've seen the work in person. In response to Shane Culbert's comment, the only thing you can do to attempt to make it right is refund the extra money you charged me for the work you did not do. Shame on you! read more

I am not sure why Shane has few good reviews. I had nothing but an amazing experience with him and his crew. He came on site and quoted . Purchased the tile and showed up as scheduled. His tile guy took his time and did an amazing job on my home! We are so pleased with the quality of work that he did . I gave the wrong g sq footage and Shane had to make a few extra trips to the floor & decor but that was MY fault. I highly recommend him and he did amazing job! See the before & after pics . read more

Intense Remodel - Amazing grout lines and clean work - Flooring Near Me

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Shane and his team converted part of our three-car garage into a bedroom and we are extremely happy with the results! He was easy to get in touch with, flexible when we wanted to change certain parts of the room as we went along, and still managed to finish ahead of deadline. He made sure we were happy with everything and completed all the small details until it was perfect read more

I phoned several contractors to bid a garage conversion and frame in a screen porch. Both rooms added sliders and windows, drywall, ceiling and wall texturing and external stucco. Shane answered my call, and his crew showed up on time. The job was completed as promised and on budget. His tile guy was especially amazing. Cabinets were removed from the garage conversion and he worked wonders with the limited amount of extra tile I had to finish off that area.I had a positive experience with Intense Remodel, and am happy with the job they did. read more

Most unprofessional and rudest person I've ever spoken with. After talking with him for 1 minute I could tell.. dealing with this guys would be a nightmare. After looking him up on here now I'm really counting my blessings. read more

Shane and company do a fantastic job, even when the job is difficult. They show up on-time, are professional, and have the skills to get the work done the first time. We recommend them without hesitation. read more

If I could give this guy a negative star, I would. He takes money, promises to do work. Does not do it or does shoddy work. No refund either for no work done. Culbert lies to the BBB. lies to court, lies to Home Depot. Luckly, Home Depot refunded my money, but I'm out for other work he tried to do. We'll be seeing him in court for this. PLEASE RUN the other way! Yelp wanted more details for my comment posted earlier. So here it is: Shane of Intense Remodel took an $860 deposit to install tile. I changed my mind for 2 reasons. 1. He installed a beam in my ceiling improperly. He did not follow the engineer drawing I supplied. He didn't even use all the required parts needed for the install, which I suppied. I had to repair this as I could not reach him on the phone. The sheetrockers charged me $300 to help fix his mistakes. 2. Shane then informed me that he would not supply thinset or grout for the tile work. I asked for my deposit back. He was out no time or material so I wanted the entire $860 returned. Shane refused and was very nasty on the phone and refused. I decided to call Home Depot. I sent them pictures of the poorly installed beam as well as the invoice from the sheetrockers. I was surprised to have Home Depot refund the money to me! That was very generous of them since it was not a job they had anything to do with. I had just used him as he was one of their Pro referral contractors. I don't think he is anymore. I also filed a complaint with the BBB. His answer to them? He claimed he didn't know me or do any work for me. I had supplied the invoice from him. Needless to say he has lost his rating from them as well. I currently have a lawsuit against Intense for the beam job as well. Because of this review and the pending lawsuit, Shane has taken to calling my wife with all kinds of horrible language towards us. This should be sufficient information for Yelp and anyone else that may stumble upon this place read more

Shane and his guys provided great service and quality craftsmanship on our den and bedroom remodel. He worked within our budget and finished in a timely fashion. The project came out great! read more

WORST EXPERIENCE WITH INTENSE REMODEL!! On May 30, 2016 I purchased a full set of kitchen cabinets through Home Depot. At that time they were unable to install the cabinets in a timely manner and referred me to a few contractors through their Pro Referral. I then met with Shane owner of Intense Remodel and got a quote to install the cabinets. While he was at our home we are remodeling he informed me he was a general contractor and could give me a quote on the other jobs we needed done to the house. Including installing door handles, base, casing, painting the inside and outside of the home, stucco outside of home, install all flooring, install three bathrooms of tile, shower pans and tile showers. On June 22, 2016 I gave Intense Remodel a deposit of $6000.00 to begin the work agreed to and both signed off on the $25,000 invoice provided. On that same day I informed IR that the security fencing around the home would be removed on June 24, 2016 and that the home needed to be secure by that date. I supplied IR with the appropriate door handles and locks in which to do so. I had those available the same day and ready for pick up at my office. June 24, 2016 IR crew picked up the handles from my office at 11am, I then text messaged Shane owner of Intense Remodel to make him aware that his crew had the handles and to make sure the handles were installed on the proper doors. IR Shane responded at that time. To my surprise when I returned to the home at 6pm on June 26th none of the handles or locks had been installed leaving the home wide open to anyone for two days as the security fencing had been removed 2 days prior. Then on June 28, 2016 I supplied IR with the paint colors and brand per IR request (Behr paint). The following day IR asked if you could use a different paint brand which I said was ok as long as it looked as good as the Behr brand paint I had sent IR to begin with. IR later informed me that IR went ahead and got Behr brand paint for the job. June 30, 2016 I arrive at the home at 7:45pm to find painters painting in the dark. I returned the following day at 2:30pm to see that the paint is a complete mess and everywhere masking tape has been removed the paint is also gone as well as bubbling. The walls are new construction drywall and were only sprayed with low grade Glidden Speedwall paint leaving them at a prime state. When I called to complain IR came to the house to tell me it was Behr paint, however the paint cans of Speedwall were there and your crew confirmed you had them purchase the cheaper paint and only apply a paint coat and not a primer layer. Later that day on July 1, 2016 IR text me that you were sorry for the issues and would get it taken care of. July 3, 2016 I inspect the home nothing has been corrected and I text IR asking for a progress report. No response from IR until July 5, 2016 letting me know crew is purchasing Behr paint. Upon later inspection of the "corrected" paint job it is mediocre at best. I then hear nothing from you until July 11, 2016 which I receive a text message asking for $6500.00 and that the paint would be complete that day. Later on July 11, 2016 I inspect the paint and agree to move forward with the next phase of work. On July 12, 2016 I meet with IR and pay IR $6500.00. IR stated (as well as text message) that on that same day IR will picking up the necessary supplies to move forward and begin work on the interior the following morning 2800 sq ft of hardy backer etc for flooring in entire home as well as three bathrooms. As of July 19, 2016 not one thing has been touched or delivered to the inside of the home. On July 18, 2016 I called IR no response later that day I received a text from IR stating IR will need tile and thin set. I state that thin set is part of what IR is to supply per the invoice. IR then text that yes, the thin set is included but not leveling the floor. IR states that if I do buy the thin set that they will level the floor at no cost. At no time was the level of the floor ever mentioned as an issue. Seems that IR is just trying to have me pay for thin set and this is their way around it. At 5pm I text IR staying those facts. At 10:15pm that same night I receive 7 aggressively toned text messages from IR. During all of this IR is working on stucco of the entire outside of the house which has been completed and is now in need of major repairs. Everywhere doors and windows had been removed are now visible with large cracks. Since there was no further progress with any materials showing up and IR not responding I went back to Home Depot and filed a complaint regarding IR. I supplied to Home Depot all necessary pictures and written exchange between my self and IR. Home Depot agreed IR should refund $5600.00 to me. During this process Shane at Intense Remodel voluntarily cancelled his license with the register of contractors. Home Depot has terminated his service from their pro referral. As of August 12, 2015 I have not received a refund\ read more