This dealership tried to sell me 2 damaged cars. Both with title labeled as clean on site…read more"TrueCar". They used me as a pawn to ask questions about getting audited when I was speaking to a loan representative. They offered me a car on the spot for $150/month, adding a few hours to my visit and then after applying for a loan, which they didn't consider, payment would be as low as 240. I gave a deposit to hold a car and to provide assurance that after repairs (a dead battery, broken Struts, broken sunroof/moonroof, and missing cargo cover), but when DCU informed me of the real title condition, it took me 2 days to get the refund and speaking with the sealed rep and owner of the business. I clearly expressed that I was no longer interested in associating myself with the business and looking elsewhere. A few days later, the owner messages me about s new arrival I might be interested in. This was after I spoke to the manager about the integrity, professionalism , and methods of selling that I experienced.

If you're undecided on a car lot LOOK NO FURTHER. Benitez auto group WILL work with you. I just…read morerecently purchased a 2016 Altima with no problems thanks to Edward. They're very responsive and honest about the whole process. As a woman I was fearful I'd be taken advantage of but they showed the opposite and went above and beyond to work with me and help me. Stop by anytime and view inventory YOU WILL NOT BE DISAPPOINTED! Thank you again Edward!

We were super excited to communicate and possibly do business with this company as the reviews were…read morebeyond amazing however when communicating and texting with the team members, we never heard back-- so we took our business elsewhere and got an amazing deal from the Ewing Subaru Dealership in Plano!

These guys are awesome. Called, had a guy out there in a couple hours. No frills, negotiation was…read morecompletely fair and no lowballing. Offer was right around what we expected and it wasn't shady or a lowball. Offer was in straight cash, not a cashiers check or anything. Took possession of the car on the spot, got the cash on the spot. Hope he makes a few bucks on the car! Highly highly highly recommend if you don't want to deal with the BS that comes with some of these institutional or small company car buyers.

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

Best auto dealership! The owners are so genuine, honest and the most caring people…read more Their cars are all in great shape. Their financing department works with people who have bad credit. They're so understanding and kind. Almost everyone in my family is financing cars with them. A few of my friends and family members came all the way from Austin and Houston to buy cars! I heard that they now have locations in Los Angeles and San Francisco. I can't go that far, so I'll just keep going back to the one in Dallas. I think that 5 stars is just not enough.

I absolutely LOVE this place. No other car lot would help me buy a car. The guys at Drive USA were…read moreso very professional and nice to me. They took their time. There was no pressure at all. They sell really nice and clean cars. They were recommended to me by my mother and friends at work. I remember going there for the first time with my mother (I was about 14) when she was buying her second car from Drive USA. I recommend them wholeheartedly.

I wish I could give 0 stars $3500 down and the car messed up an hour after leaving I called them…read moreback they said bring it tomorrow and I asked will they tow it because the car won't start when it was time for it to get towed they had it for a day at the shop mind you a day after I bought it and they start to say there's no warranty on the car when I was told that there was one

Andy, owner of Sports City Motors, deserved a 5-star review. My husband and I were happy to…read morepurchase a nice 2012 VW EOS in good condition, low mileage at a reasonable price. The car was clean inside and out. no bad smell. No haggle, no hustle. it was a pleasure to deal with him. Wonderful guy. Quick response through text.

We just bought a 2025 Ford Expedition Active Max from Planet Ford in Dallas, and Chuy Alcala and…read moreNick Alvarez were both outstanding. We traded in two vehicles, so this wasn't a simple deal. There were a lot of moving parts. Chuy handled the front end with patience and zero pressure. He actually listened to what our family needed and made the experience feel relaxed and personal. Behind the scenes, Nick helped structure everything so the numbers worked -- and somehow our monthly payment didn't increase, even with the upgrade to a full-size Expedition. That mattered to us. The whole process felt straightforward and honest. No games. No surprises. Just people who know what they're doing and care about getting it right. We brought the Expedition home and our kids looked like it was Christmas morning. Nicolle is still talking about how smooth everything went. After this experience, we wouldn't buy a vehicle anywhere else but Planet Ford Dallas. Chuy and Nick earned that loyalty.

I purchased a 2025 Ford F-150 Platinum from this dealership in March, and honestly, the buying…read moreexperience was surprisingly great. The sales process was smooth, efficient, and overall one of the better vehicle purchases I've had. Unfortunately, things changed once I needed service. At just 6,000 miles, I experienced a serious issue with the truck. About a week ago, I was stopped at a red light and, when the light turned green, I pressed the accelerator but the truck wouldn't move. After a brief moment, it returned to normal, so I didn't think much of it. Then last night, while driving home from Walmart, the same thing happened again, except this time it was much worse. Multiple warning lights came on stating that several systems had malfunctioned, and the truck went into what appeared to be a reduced-power mode. I couldn't drive more than 50 MPH, and every time I pressed the accelerator, the truck would sputter, hesitate, or simply not respond with any power. In my opinion, that's a major safety concern, especially with the amount of traffic we deal with in the DFW area. What makes this even more frustrating is that this is a truck that cost close to $90,000. For a vehicle at that price point, having these kinds of major drivability and safety-related issues at only 6,000 miles is ridiculous and incredibly disappointing. I understand that defects can happen, but when you're spending nearly $90K on a premium truck, you expect both the vehicle and the support behind it to be significantly better. When I contacted the service department, I expected at least some sense of urgency. Instead, I was told my only option was to drop the truck off and wait approximately three days just for diagnostics because they are backed up. To make matters worse, my service advisor wasn't particularly friendly and showed very little concern about the situation, even after reviewing my vehicle information and seeing that multiple fault codes had been triggered. The dealership also had no loaner vehicles available, meaning I would be without transportation during the entire process. First impressions matter, and it's disappointing that I haven't even made it to my first scheduled service before having this kind of experience with the service department. While the sales team earned my business, the service experience has left me seriously questioning whether I'll return to this dealership for future maintenance or repairs. A great purchase experience means very little if the dealership isn't there for its customers when a serious problem arises.

Where can I start off?! Honestly the best service and experience I have ever had at a dealership…read more Eddie is very professional and patient. He will make sure you are very well taken care of. I have been wanting to trade in my car for a different one and he made it a real smooth and easy process for me. He heard me out and understood the assignment! So good at his job. Will soon be going back to get another car for my fiancé! SHOUT OUT EDDIE AYEE

Got a new car and had great experience! Thanks to Eddie! Great prices! I recommend to anyone…read morelooking for a new car!

Buyer Beware -- My Experience with HCC Specialty Cars…read more In December 2024, I agreed to buy a 1986 Porsche 930 from HCC Specialty Cars. I flew down on December 8th to inspect the car. When I arrived, I was told they had just pulled it out -- but the engine was already warm, which seemed odd. We went for a drive, and I was told the car had been serviced and came with a binder showing about $140,000 in documented work over its lifetime. During the test drive, I noticed a few small issues. I asked for them to be fixed before delivery, and they assured me they would take care of everything. None of those things were addressed. Later, Patrick (the owner) told me he was disappointed in his team and said he had personally inspected the car though what that inspection involved is still unclear. One thing that blows me away is him saying that he had the car serviced and the oil filter was 12 years old when we got it serviced. 12 years old! The car was delivered to me on December 23rd. The delivery company had trouble getting it started. A few days later, I let HCC know the car wasn't running right. the battery kept dying, and the idle would fluctuate so badly at night that the car nearly stalled. I brought it to Patrick Motorsports, one of the most respected Porsche shops in the country. They replaced the battery and advised me to drive it briefly, but more issues came up almost immediately. The car felt unreliable, and I was constantly worried it would break down. I contacted Patrick again, and we both agreed it needed a full evaluation and repair. I did end up spending over $70,000 to make this car right. I did not expect Patrick to reimburse me this amount but I did expect him to make it right. He never did nor has he attempted to. As the list of issues grew, Patrick started becoming harder to reach. He told me he was overwhelmed and dealing with a lot of other cars. I encouraged him multiple times to speak directly with Kyle at Patrick Motorsports, who could explain exactly what they found. Patrick made one call to Kyle, but never returned any of the three calls Kyle made back to him. Once I mentioned I was planning to go public with my complaints, Patrick said he might offer some kind of financial concession. Then he told me he should perhaps just save it for legal fees. At the end of the day, this comes down to character. Patrick talks a good game, seems sincere, and has a great story but in my experience, he didn't follow through on anything that mattered. He didn't stand behind the car, didn't communicate honestly, and didn't make things right. If you're thinking about buying from HCC Specialty Cars, don't take anyone's word for it. get the car independently inspected before you commit. I didn't, and it cost me.

Normally I buy my cars direct from the manufacturer's dealership. Nearly all cars that I've ever…read morepurchased are brand-new. However now that we have been in the era of turbocharging and electrification of nearly all engines, I have been on the hunt for securing iconic, naturally aspirated greats that will never be made again. Given this goal, finding peak NA Porsches has been a challenge. I have had great luck with purchasing Porsche CPOs but finding my final dream NA bucket list car proved difficult. I therefore decided to expand my search to boutique, exotic dealerships. This is when we came across HCC Specialty Cars in Dallas. Since my better half and I both needed to agree on this final dream car we were looking to share, HCC had one that we were able to compromise on and agree on. The dealer's owner Patrick was highly responsive to all our various questions. Since we weren't prepared to fly out to Texas, we were essentially relying completely on photos, videos, CarFax and the word of Patrick. Since he was a real straight shooter, we felt satisfied with the car and decided to move forward. We put in an offer that was accepted. After that, Patrick assisted with getting some additonal work done on the car before assisting with making arrangements to ship the car out from TX. After the car shipping company delivered the car, there were some unexpected hiccups with the car. Thankfully nothing mechanical...just annoying items that pestered the perfectionist sides of my wife and I. We immediately reached out to Patrick and he did do his best to try to problem solve and work through the issues. In the end, I did have to also enlist the help of my trusty Porsche contact at my local dealership. Long story short, everything all worked out in the end which is what ultimately matters. Overall, given the selection of great NA classics in HCC's inventory and what a professional, standup guy the owner Patrick is, HCC is highly recommended as far as boutique dealerships go!