I highly recommend Kotar Data Recovery. My drive was in terrible condition. I initially tried to…read morerun diagnostics myself using TestDisk and DiskPart from the Windows Recovery environment. When I checked it via TestDisk on macOS, the HDD appeared as 0 bytes / 0 GiB, indicating a much deeper disk or partition-level issue. It turned out the PCB was damaged, the translator was corrupted, and two heads were misaligned. Despite the severe damage, Kotar successfully recovered 100% of my data, and I am incredibly happy to have everything back. I trusted them from the start because of their "no data, no charge" policy. What makes them even better is that they are a trustworthy, local business right here in San Jose. Unlike many of the large data recovery services, you don't have to mail your drive away to some random location. If you need data recovery, look no further than Kotar!

I got my device back in good condition and with my data recovered. The price is very reasonable for…read morethe all the data that I thought was lost forever. Also can't say enough for the customer service which was amazing! If I ever need any IT work done again I'm definitely coming back to this company. Thank you!

I wasn't able to troubleshoot the issue with my pc so I dropped it off at ComputerLand. They're…read morewere one of the few spots open on a Saturday that didn't require an appointment. They discovered the issue in 1 day and ordered/installed a new part in a couple of days. The price is fair, they're nice, they work quick and they kept me updated throughout the process. This will be my go to spot in the future. Quaulity

Great service. They were upfront about timing and pricing, and very communicative about the issue…read morewith my computer. I will go back if I need any other work done.

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

He was open on Saturday. Very patient. Got my work done fast. And competitively priced. Good…read morecommunication.

I noticed the glass on my back camera had broke and was able to book an appointment with Joe in…read morejust a couple days! He was super quick to respond as well and the price was reasonable. He noticed the camera was a bit shaken too so he repaired that at no extra cost which I appreciated! The service was super quick and he added on a free screen protector!! I highly recommend Joe and his business

He's as good as yelp says he is. Fast, price is right, clear communication, thoughtfulread more

Highly recommend CaliPhonia! The owner, Moe, provides awesome customer service and really takes…read morecare of his customers. I brought my iPhone 15 Pro Max in for a screen replacement, and he hooked it up with a great quality OLED screen. The display looks and feels brand new again--super smooth, bright, and works perfectly. Moe is super professional, honest, and stands behind his work. If you need your phone fixed right, this is definitely the place to go!

Really strange way to treat a repeat customer. Needed the charging port replaced on my iPad about a…read moreyear and a half ago. Brought it to these guys, they fixed it perfectly, on the exact terms and timeframe as promised, with no drama. Now, needed the stupid charging port replaced again. Tried calling; no-one picked up even though I called during regular biz hours. Sent an inquiry via their website; no reply. Called again and left a message. No callback. Finally reached out via Yelp and instead of providing the requested estimate, I received a boilerplate reply about scheduling an in-person meeting to discuss. I am in the professional services industry myself and can confidently say, this is not how you act if you want your business to thrive.

William is great to work with and has been able to restore two of my hard drives. One of which was…read morefull of personal family photos.

A really wonderful warm and kind person to do business with. Extremely skilled and experienced,…read moreable to diagnose issues and recover seemingly lost data. Kept me updated during the process. Great turnaround time. Really good pricing compared to others! Will be my go to for any future data recovery needs.

I'm a small family business owner in Walnut Creek. I had a banking scam attempt and asked Riz to…read morethoroughly inspect and disinfect my laptop. He did find a script and removed it. He also made suggestions for me to tighten up my overall digital security. I am just delighted to have found Riz and expect him to be our go-to local tech support, particularly for our hardware. Thanks Riz!

Don't go here! My hinge was broken on my laptop. It took them over a week to get it back to me…read more They drilled 4 screws through the top of the laptop to hold it together. That could be done very quickly. I had to call everyday to push them. I was really getting pissed off! Glad I didn't need a more serious repair. Oh and it was $200! What a rip off scam!

A few months ago I took in my Mac to Apple and Mac Solutions due to the overwhelming reviews of…read morebeing able to retrieve data. My computer had completely shut down and my biggest priority was getting the data off of it. I didn't want to bring my computer somewhere where they'd dismiss my emotional attachment to my data and instead try to just get me to purchase a new computer. After speaking with Manu, he was really sympathetic to my attachment to my data, and I felt confident of my computer in their hands. Their team worked tirelessly for MONTHS to get the data from my computer. The lengths they went to (research, working with teams, etc) was way more than I could have asked for. They truly took all the stops to try to get my data back. Unfortunately, my computer had a VERY unique freak accident that was essentially impossible to get the data off of it. I certainly was devastated, but it was absolutely no fault of Manu and team. I am 100% confident that they put their all into getting my data back, and I'm certain that if it wasn't a crazy situation with my computer that they would have succeeded. So please DO NOT misconstrue my situation as this team having a lack of knowledge, ability, or care. I can't stress enough the effort they put into this. They really cared about my personal attachment to my data, and they truly did not give up on it until they tried every possible avenue. They went the extra mile multiple times for me and didn't even burden me with any insane costs during this stressful time. Ultimately, they provided me with alternative options to repair my computer once deemed that the data was unobtainable, but at the moment I'm still in the grieving process of my data. If I decide to just repair the computer, I absolutely would bring it right back. If you want people who TRULY care about your issues, precious data, and your devices, please come to Manu and team. I don't think I've ever received this amount of care in any service in my lifetime. They were extremely apologetic that they couldn't solve my issue, but again, my situation was exceptionally unique. I would absolutely still bring my devices back as needed because I know from experience they would put their all into fixing it. As you can see from other people's reviews, they can also attest to their exceptional service and success in repair. I think it should speak volumes that even though my specific problem could not be fixed, I would still ABSOLUTELY trust them in the future and HIGHLY recommend them to anyone else. Thank you Manu and team again for everything you did for me. Your efforts did not go unnoticed and I am truly grateful.

My brother and I have a 2019 iMac predominantly for surfing the Internet and storing some photos…read moreand docs. I found Apple & Mac Solutions on Yelp. We decided to try them out. Someone else had told me that the desktop was too old, but we didn't really need a new computer and like to prevent ewaste when we can. Apple &Mac Solutions we bring it in to check it out. So we took it in and to our surprise they were able to fix it! Only needed a new hard drive (ours was the original). And now it boots much faster and so far so good! I also thought that the pricing was far and saved us a lot over buying a new iMac. I recommend checking them out. I will be bringing my MacBook if I ever need work on it. Also recommending to friends and family.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.