I am only giving a 3 because the 3 movers themselves were fantastic and efficient otherwise I'd…read moregive a 1. I will start off by saying we got a quote for our 2B2B small apartment to move around $600 total including travel fee. The night before the move they quoted me $1800 and I called and the lady said do not worry about that it's not right. we ended up getting charged over $2000 for the move AND we are missing boxes. I reached out to customer service and they said operations would call me back... I am still waiting. Just get other movers, what they did to us was not right.

Cheyenne and Johnny did such an amazing job! Super fast and friendly and went out of their way!…read moreWould recommend.

Great customer service in both the front office and the movers. courteous, reliable, excellent…read morecommunications, no surprises. very professional. the movers were efficient and worked very hard. The price was fair.

All the movers from this company that helped us were consummate professionals -- they were on time,…read morekept to the agreed-upon schedule, and moved all of our stuff with care (nothing damaged). I loved that our stuff was loaded in its own moving truck. I have to especially thank Jose Rosales and Maria, who delivered our furniture and our many boxes up 4 flights of stairs and were very polite and professional the whole time. Thank you so much!

Smooth moving experience!…read more Initial contact: There's an easy to use online portal where you can input your inventory and details, sign your contract, etc. The team is also very communicative via text. All the communication is rapid, clear, and convenient. Price: on par with other professional moving companies in the area. Move experience: Seamless. The movers called to say they'd be a few minutes late because of truck issues, but they more than made up for that time by working quickly. They sent 5-6 people to help with our huge move (finally, a company that understands how to staff large moves!), were prepared to handle some very heavy and oddly shaped items, and were extremely proactive and patient with helping me figure out where to put some furniture in smaller spaces in my new house. Vibes: The movers treated our items with care, treated our home with respect, and were still incredibly fast with making the move. I mainly communicated with the manager of the crew, who knew his stuff, was professional, and was patient with my questions and concerns. Overall: great experience (as great as the misery of moving can be, and I've already hired them for a second time for another move!

Used the service I am missing 1 wardrobe box plus they damaged my bedroom set which they packed and…read morebroke my desktop computer which they also packed. When I called them about my missing box plus the computer and bedroom set all they said we are insured up to $0.60 a pound. I told them I think that's the price of watermelon and I never heard back from them and when I call they just ignore me. Stay far away they seem nice until there is a problem

Mykola and his team were super professional, organized, and handled all our belongings with care…read more They did a great job, and took less time than expected moving a houseful of furniture to a second house. Definitely recommend!

I needed someone to help me move and put in a request later in the evening. I received a response…read moreright away. Demetrius was helpful and courteous. He explained pricing and scheduled service the very next day. The job went off without a hitch. They were professional and didn't waste any time. I would use them again! I recommend Smart moving solutions to anyone who is looking for a job well done.

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

This is an incredible team of pros. They were timely, honest, and careful with my furniture. They…read moremoved with urgency to keep within my time frame. I was looking for a last minute mover after an alternate plan fell through, and not only were they available, they were quick, gave exactly the service I needed without trying to upsell, and charged a reasonable deposit and rate. I will definitely use them again when I need to move and would recommend them strongly.

The two gentlemen this company sent were the best. They were super fast and even went the extra…read moremile. They were super professional and sweet. This took so much stress off my plate and made my move so much easier. Will definitely be using in the future. Thanks Valentin and Ivan.

Can't say enough good things about this company. From the initial phone call to the office to the…read moreend of the move a solid 10! These guys were awesome. They were respectful and careful with our things and walls. We had some very heavy and bulky sofas and they certainly worked hard to get them through doors and stairwells. I recommend them highly. Pricing was also very reasonable.

Good Move packed our 5 Bed / 3 Bath house on a Thursday and moved us on Saturday. Ricky and the…read morerest of the crew were experts that treated all of our items with care, brought a great energy to a stressful weekend for us, worked hard for 12 hours (!) on Saturday, and never seemed to sit still the entire time. Chris, the owner, was quick to reply when I had any questions too. Good Move moved my grandparents about a month ago and us just now - both experiences were fantastic, and I would recommend them for both the top notch service and the low rates for anyone looking to move!

These guys priced us well under the rest of the quotes we got so we were a little iffy at first…read more Once they showed up ( on perfect time) we weren't altogether ready for them but they got to work right away. They were direct, honest and nice guys. Everything went Smooth! Give these guys a shout if you need a moving company in the Chicago area, they're a great company!

These guys deserve 10 stars! They were awesome today. We couldn't of had a better move (even with…read moresnow). My husband trusted them with the tv and I'm not even allowed to move the tv. LOL If you don't use them than you missing out on good people.