Our AC unit went out towards the end of May, and I had a friend refer A1 to me. So I went online…read moreand did the whole "Contact Me" selection, saw that they did free consultations. Great. Jerome comes out that Saturday (30th), I give him as much info as I have, we'd only been in the house for a year, and not really had to use the AC, so weren't sure about the history, but it didn't seem to have issues, until it stopped working. I left him to diagnose, and half hour ish, he comes in and tells me it was just completely out of coolant. Easy fix, he'd already filled it, I paid him, problem done. I asked if there were any other issues, he said no it's just an older unit, and I asked him if it'd still be good for the next 2-3 years, so we could save for a replacement, he said it should. About 3 weeks go by, and it stops working again, no idea why. So I ask my husband (who is home during the days) to get ahold of Jerome, and see if he has time to come out to look at it again. He calls, the first number on the business card is not Jerome, but someone who used to work for him. So he calls the other number, and leaves a message. Jerome calls back, and says he's out of town... that was pretty much the end of conversation. We ended up calling Milwaukie Heating, who comes out and looks at the unit, gives us a very thorough quote. Come to find out that there is a whole (puncture) in the liner of the unit. (I don't know if this is the technical jargon, this is just what I got from my husband). The hole was big enough that it should have been noticed prior to having the coolant filled (which is all A1 did), and the tech from Milwaukie said that it should have been communicated to me before the unit was filled. So we have the repair quote, and the quote for a replacement unit, and I called back A1, thinking it's been long enough, maybe Jerome is back in town and can come give us a price quote on a repair, since he initially filled the unit, and I feel like it was something he should have caught, so I wanted to give him a chance to work with us on resolving the issue. Spoke with Jerome tonight, he is still out of state. When I told him I felt like we were taken advantage of, by him not informing us of an issue and just filling the coolant (I'll be honest, I said it felt like we got screwed), his response was "I'm sorry". And then there was a statement to the effect of, "It's possible if there was a leak, something was blocking it, and it was holding pressure, so it the blockage may have been dissolved, and the leak came back". We will not be using this company again, and I'm super disappointed with the service. I feel like he did take advantage of us not knowing much about our AC unit, and was happy enough to make $$$ off of something that was never going to fix the problem. Had we not gone somewhere else, we might have just kept having the unit filled, before realizing there was a larger problem.

Barry is a great repairman. Quick to respond to fix your appliances. Very through and helpful idea…read moreto prevent any additional break downs.

I had a great experience from beginning end. Anton was communicative, friendly, punctual, and…read moreperformed high quality work. That also had more reasonable pricing when compared to four other businesses. What a great local business to support!

there 0k probly try to sell you a furnace though,.the tech was a pro he waved the sevice charge…read morewhen i asked him to leave after he discovered the main problem blocked chimney

I needed a bunch of replacements (Water Heater, AC, furnace, and duct cleaning) for my house…read more Joe G. was easy to work with, clearly explained my options, communicative, no high pressure sales tactics and easy to talk to. The products were installed over a few weeks with ease. Each tech was polite and personable. I also love the peace of mind that they provide, so many services under one roof. I ended up going with their Premier Program for a monthly rate that covers all my products and has great benefits and coverage if something goes wrong. Would definitely recommend them and will be using them for any other projects I have moving forward.

Skye Heating has treated us and our geothermal system very well. Quick to come out and the service…read moretechs have all been amazing. Morgan, Eric and today we had Matthew. Very prompt, thorough and polite! Matthew even detected a potential issue before it became a real problem!

If you'd like to have a heat pump installed in your home, I highly recommend 2Brothers for the job…read more We wanted a Daikin heat pump and had estimates from three companies on the Daikin contractors list. We asked for a specific heat pump model with the new R32 refrigerant, but the two other contractors put an old model in the estimate. 2Brothers was also the most reasonable price-wise. And we couldn't have been happier with them. We wanted to take advantage of the Oregon Heat Pump Purchase Program that had just been launched. They weren't participating yet, but after we asked about it, Lisa, who runs the office, filed the papers, and we were able to get the $2,000 rebate. Beyond that, Charlie, the brother, who does the estimates; Casey, the brother who does the installation along with Max; and Lisa (they make up the entire company) were all professional and pleasant to deal with. We couldn't be happier with them - both their company and our heat pump deserves 5 stars.

This company is the BEST! The job was completed exactly how & when they said it would be. I messed…read moresomething up on my end with a different company, but at the time thought it was Two Brothers issue. They came out the next day showed me the error that was made & fixed the problem even though it wasn't theirs to fix. They completed the original install with no one home very trustworthy. It didnt hurt that the job was extremely well priced. ABSOLUTELY RECOMMEND THESE GUYS!

I put in a service request late on a Friday night, trying to get my AC back up before the heat wave…read moreon a Sun/Mon... John replied Saturday AM saying he could be here by 2PM that same day, he showed up and in about an hour he was on his way out. Everything works as it should. I highly recommend him.

I met with a number of HVAC contractors. Some for repairs, and others for system replacement. I…read morewanted to get this project done, but I just wasn't getting a good vibe from the people I met. I saw Absolute Temp Control, they had good reviews, so I gave them a call. I met with John and told him what I was looking for. We went over the pros and cons of various system configurations. I went with a high efficiency system that had a great rebate incentive. Not only did they do an excellent install with great equipment, but he saved me some money. I too would highly recommend ATC to anyone who likes exceptional work, without the BS. It took a while to find somebody with integrity, honesty and a great work ethic, but it was worth the wait. Thanks Again!

Comfort Heating and Cooling were very responsive to the service I needed…read more Julie and Charlie had the new parts ordered and had my appointment scheduled immediately. Jacob arrived and did an excellent job. The job took a little longer than originally expected due to some unforeseen challenges. But Jacob got the job done in a kind and professional manner. Thanks again to the Comfort Team.

Several months ago, a technician from this company came to inspect my heating system. During the…read morevisit, he found small cracks in the furnace's burner plate/heat exchanger. I understand that safety issues need to be taken seriously. My frustration is with the communication. The technician disconnected the gas supply to my furnace but never clearly explained that he had disabled it or what that would mean going forward. Since this is a dual-fuel system with a three-year-old heat pump, the gas furnace is only used as auxiliary heat during the coldest weather, if at all. I didn't discover the furnace had been taken out of service until months later, when I actually needed auxiliary heat. Had the technician taken just a few extra minutes to explain what he was doing, why it was necessary, and what my options were, it would have avoided a great deal of confusion and frustration. I appreciate the importance of safety, but good customer service also means making sure the homeowner understands what has been changed before you leave. That's the part that was missing.

What an incredible company! We had an issue with our HVAC system and Alpine had a tech out the next…read moreday. He identified that a rodent chewed through some wires. He had new wires ran and also showed us how caked up our AC was. He cleaned and served the AC while he was here. What an incredible TECH! Nick is awesome!! I wish I could give more than 5 stars. While finishing up we asked about regular service and he got us on the calendar for Furnace service in September. So glad we found such an incredible company! Keep up the great work y'all! KUDOS to NICK!

They have an electrician's working with company had them come in to replace our original lights in…read moreour home and to update our fire alarms. They did an awesome job. Very professional work. Highly recommend contacting them If you have electrical work needed. Happy Customer

Ultimate Comfort worked with us very effectively to solve our AC issues. Special thanks to Joe,…read moreTeresa, and especially Alex, our technician, who was timely, responsive, clear, and diligent in solving our issues. Thanks very much! David

Had used Ultimate Comfort services before, so when our furnace stopped working on a cold day in…read moreJanuary, we called them up. Because they were short-handed that day and because their technician in our area was booked, Ralph (the owner) came out personally to get our furnace going again. That's the kind of service and care you can expect with Ultimate Comfort.