I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Water Heater Doctor for the win! Water heater broke at 10am, Charlie was incredibly professional…read moreand honest, and he answered every question I had, as quickly as I asked. John arrived, a good dude, he replaced water heater in an efficient manner and we had hot water again, by 4pm! I highly recommend Water Heater Doctor, other bids rolled in throughout the day and all were much higher, Charlie and John are a great team, you won't regret hiring them!!!!

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

I inherited a leaking shower and Chuck and his team were able to come out and take care of…read moreeverything quickly and efficiently with the best attitude I've experienced in the industry. I'll be reaching out to them again for some updates too, highly recommended!

One of the only responders able to give me a quote once they heard the problem, everyone else…read morewanted to come "see" the issue. I got one quote for over $700 (and they are the ones that came to my house), one quote for over $350 and these guys, who came in at $289. The Hall's are very, very kind people. Hardworking, with great stick-to-it mindset (thank goodness!) they were able to unclog my kitchen sink despite the awkward plumbing elbows and probably 36 years worth of buildup that caused the issue. 10/10 recommend Charlie Hall Plumbing hands down, anytime.

Thanks for the timely recommendation, Doug & Lailani…read more Jake was super helpful, and I think, identified some issues.

Very prompt, good communication, very fair pricing. Solved the problem, and I'll be calling them…read moreagain to solve another one!

I called Service Plus because of their outstanding five star rating. I was certainly not…read moredisappointed. The owner came out the day of my call, addressed my issue and gave me advice about many plumbing issues should they arise. Highly recommend -- their attention to their customers, availability, and just nice people. I wouldn't go with any other company.

I needed my new toto toilet installed. Got a appointment for the next day. He did a very excellent…read morejob. Cost was OK but more than Home depot charges.

Jacobs saved me from my three-year nightmare of trying to get my heat pump repaired. I endeared…read morethree winters of the system freezing over anytime the temperature dropped below 35°. I went through three horrible HVAC companies who just wanted to sell me a new systems. Jacobs came in and got the system up and running while working with the manufacturer to be sure that the parts were covered under the warranty. Not once did they try and sell me a new system. They are professional, knowledgeable, and responsive. They are locally owned company, which is rare these days. I cannot recommend them highly enough

We've been getting ac and heater maintenance for years from Jacob's. This was my first time with a…read morenegative experience. I usually get called before they come over to let me know they are on their way or a text message the week before which didn't happen. I got one email saying the appointment was confirmed but no communication after that. Each time we have had our ac or furnace maintained the air filter is always swapped out. This time the technician didn't have one and said we'd have to let the office know if we wanted one. This was news to me as I thought it was included in the maintenance. I opted not to buy the ac/heater maintenance package for the first time since buying my house over 4 years ago.

Jorge is the absolute best. After my hot water heater surprised me by leaking all over, Jorge…read morestayed on a call to walk me through ensuring everything was turned off and drained out correctly. Only then did he turn to talking next steps for replacement. He walked me through all options, replacement considerations, and even potential options for competitors he trusted just in case his next available window (less than 24 hours later) was not soon enough for me. He proceeded to step away from a personal engagement to replace my water heater even sooner than expected. He was customer focused first from the first hello and did an outstanding job on my install. The new water heater is 10x better than pre-repair delivering hot water to the farthest reaches of the house so much faster than before. He was so caring and was priced to beat everyone else. No need to look further. Jorge is your plumber now.

The number thing you want when calling a plumber out to your home is trust. Trust they will do a…read moregood job, trust they will be honest with you, and trust they will charge you a right price. Jorge is someone you can trust. I actually did not even have him come out. I sent him pictures of my plumbing situation and he walked me through how to fix my plumbing problem over the phone. I am not a handy person at all and he was clear enough to get me to fix my issue. I was able to get the issue solved that day for only a $20 Home Depot run instead of having him come out and charging me. I now have a plumber I can trust moving forward.

I hired Clog Pro to connect my house to city sewer. My home in Vancouver was built in the 1950s…read moreand had a septic system rather than being hooked up to the sewer. My understanding is that if the septic tank or drainfield ever needed replacement, the city would require I hook up to the city sewer. I decided to have that done now rather than having to do it in an emergency in the future, or having a future owner of the house deal with it when they wouldn't know what obstacles there are in the ground to have to work around than I do. I used Yelp reviews to pick two contractors to get cost estimates from. One was located in the Portland suburbs and one in Clark County. The cost was expensive but I expected that because the hookup needed to be a pumped system that goes around the yard and up the driveway, not a simple gravity connect from house to street. One contractor indicated I should initiate a hook up permit to the city so I went there. One of the tasks of the job was right-of-way work in the street to hookup to the sewer that runs along the middle of the street. The city gave me a list of contractors who are on their approved list who have done that work with the city before. I looked through the list and didn't find either of the contractors that I had picked so far, but found one that looked like a possible third option- Clog Pro. I didn't look into Clog Pro prior to that because I figured from their name that they specialize in unclogging drains and pipes rather than other plumbing work. But their web site listed sewer connections as one of the things they do. So they came and looked over the project and gave an estimate. Discussing the job with the Clog Pro supervisor (Jesse), his understanding of the job impressed me the most, although the other two companies probably would have done a good job also. Also, Clog Pro's price was lower than the other two. I hired Clog Pro. I had always dreaded going ahead with this project because of the things that could go wrong. For example, the sewer pipe had to go close to some wires in the ground that control valves for my irrigation system, and I was worried they might be damaged. But the project went incredibly smoothly, no problems. From when I first got the estimate it was only about two weeks until the job was completed. I would never have thought that this job would go so smoothly. I am extremely impressed with the job they did, as well as how reasonable their charges were.

Our bathtub and shower stall both clogged up at the same time on a Saturday night and despite all…read moreefforts of plunging and snaking, we finally gave up. Now I was not going to be going into work on Monday after a heatwave weekend without bathing. I found Clogpro on Yelp and they answered the phone on a Sunday and the gentleman who answered said he had a tech available! Josh showed up after about 30 minutes after calling and he was able to figure out what was going on. I think we had a stubborn clog but he was able to clear it out after several tries. I was so relieved. The final cost was the same as I was quoted and was a reasonable price for the amount of work and time he spent. If we ever get another clog, we would not hesitate to call Clogpro. I am so thankful that they were able to help us out on the weekend with no extra weekend surcharge.

Jackson and his company were great to work with. I wanted to install two aquor hose bib systems…read morefor our house. The process was much cheaper than other bids and so easy to work with. Every other bid made my project seem complicated, he made it as easy as it was all along. Great care for our house and belongings, easy to work with, and great to talk with. This is my plumber from now on. Give them a chance to help you out and you will feel the same.

Blue Crow provides the finest plumbing services in the Portland area. They are punctual,…read moreprofessional, competent, & honest. Mr Vargas explains the process & his thoughts with poise & clarity. Highly recommended