We came here to utilize our service recovery gift card ($40) given to us for being served raw meat in our burger up north. We were excited to eat out food. Sadly this would be the last time we ever eat at any of their locations. My burger that was supposed to be cooked well done ( I didn't want to risk being served raw meat again) turned out to be RAW. Management should really start paying attention to this, as it seems to be an issue everywhere. This could give someone severe food poisoning. We had ordered extra items so we paid $15 once gift card was applied, sadly the entire meal was not worth them at all. read more

Islands Restaurant - Burgers Near Me - Chula Vista, California

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I'd recommend going here their burgers are so good my kid ate the whole thing and fries are a little crispy and we love the theme!

I ordered the Malibu burger (bacon cheeseburger) and fries. The burger was a good size and cooked perfectly. Fresh ingredients and very tasty. The french fries we cooked crispy and seasoned well. Will definitely be back. read more

Islands Restaurant - Fries - Burgers Near Me - Chula Vista, California

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Good service, reasonably priced & layed-back atmosphere. Love the guacamole on this burger. read more

Islands Restaurant - Maui Burger w/fries - Burgers Near Me - Chula Vista, California

The Islands Fine Burger joint in Eastlake still has the ever dependable, consistently flavorful tortilla soup. I used to order the large bowl, but the small bowl (on a hot summer day) will suffice for lunch. I know the cook has changed in the kitchen (many times over, I'm sure!) but it kept the "essence" of what a tortilla, excuse me - a very good (I might add) tortilla soup should be. I still like it when I like the stringy cheese ,that tops the soup, sticks to the back of the spoon I scoop that last bit of soup out of the bowl. Thank you. Yum. For drinks I had the passion fruit tea and hubby got his coke drink. I wanted an extra side, so it was the Caesar Salad; lettuce were crisp, no wilting leaves happening there (good!), croutons were a tinge cold (straight off the bag from the fridge, maybe?), but salad had the right amount of salad dressing (nothing soppy here) and the parmesan cheese was of very good qualilty (not rancid, not old and definitely freshly grated). Brie's service was superb.She kept those drink refills coming. Thank you. Hubby opted for the "Kobb" salad. It was good, I was told. Strange thing is that Island's do not give you a cracker or a piece of toast to have with your salad. No chips, nothing. Hubby just thought that was strange, so he ordered bread. He was kindly given a piece of toasted slice of bread :-0. I told him that next time just order chips, nachos or fries if he needed the extra carbs. This is a mixed review really, service was good but you can see that inflation has affected the consumers in the "not so obvious, but yet obvious" way. High cost of inflation has caught up with the diners and the restaurant business. Tough times, I guess. Islands has definitely changed. I remember coming here when it was newly opened, it is a far cry from what it is now. As to what it is now - I am not surprised why the one in the Balboa Ave. area closed. I fewl a little sad on how Islands is showing its age. On a high note, the watermelon margarita is back. Happy Hour I hope is stilll good here. read more

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Been coming here for a while and today 4/12/23 was the first time it took this long for anyone to attend to me at the bar. I looked around the restaurant and it isn't packed at all. Don't know what's happening today but thank the lord I have patience and all read more

I loved the food and decor. What a fun atmosphere. I appreciate the kindness of the staff and the quick service The food and drinks are top notch. Yes I highly recommend to friends. read more

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Went on Saturday for dinner & My hubby & I tried/shared the Kaanapali Cobb salad & buffalo wings for the 1st time & SOOO Yummy! The buffalo wings had a kick and tasted like our homemade hot wings! Also, Our kids had the Hulu & Kiluhuea (sp?) burgers & they said they were delicious also! Also our waitress was great and very attentive as well! read more

I'll preface this review by saying that despite living in the area for 20+ years, the last time I had eaten at Islands was when I was a kid. Personally, I'm not too big on the general idea of buying gourmet burgers at a sit-down restaurant, especially in Eastlake where there is an abundance of cheap, fast-food burgers if I'm craving one. However, my family decided to try Islands again for take-out for lunch the other day and I was pleasantly surprised! We opted to just order 2 burgers for takeout. I ordered the Kilauea burger, which has some peppers, fried red onions, and chipotle aoli. We also ordered a Bleunami, which is loaded with bleu cheese crumbles and dressing. Each burger costs around ~$17 and comes with a side of fries, which to me is still pricy for a burger, especially at a more casual burger joint like Islands. I couldn't find any curbside pickup parking, so I just parked in a normal spot and walked in to pay and pick up my order (takeout counter is in the back corner by the bar, you can enter through a walkway between Islands and Bento & Noodles). Staff was really friendly and helpful. On the bright side, our burgers were HUGE and absolutely delicious! We ordered our burgers medium well, and both the patties were cooked correctly. I definitely underestimated the size of the burger, especially the Kilauea. It is loaded with crispy fried red onions, which I thought added a nice flavor and texture. The peppers in this burger are not overpowering, but instead add an enjoyable kick. The fries were also cooked nice and crispy! While I wouldn't say I'd buy from here too often, it's definitely a decent spot to grab a burger with friends or maybe try some of their other appetizers alongside it. read more

Ordered a Kona Pie to - go, costed $10 and said it came with ice cream, looked in the container and there's nada, it's whatever but it costs $10 at least include my ice cream.. read more

Neighborhood staple! Been going here for years, the food is good..service makes it worth coming back, Cam & Yaaziel are VERY attentive, Super friendly! Love a good & easy local spot to go to! read more

We had a nice Sunday dinner and enjoyed the service from Sabrina. She was attentive and made sure we enjoyed Kona pie! Thanks. (Fries were not great) read more

This place forget to bring our appetizer, forgot to give us napkins, forgot to give us silverware, forgot to refill our drinks and the water I ordered tasted like half water half 7 up This place sucked, I was wishing I had just gone to the McDonald's across the street read more

My wife and I moved to Eastlake a year and a half ago and have been to Islands quite often - mostly for take out. We have always had positive experiences except for a slightly "off" night last week. Last week, my wife and I ordered two burgers "to-go" and I went by the restaurant to pick them up. While I was waiting, the server was nice enough to bring me a complimentary drink (ice tea) which I discovered they normally do when people are waiting for "to-go" orders. I didn't have to wait long for my order and when it was ready, the server brought it to me and I was on my way home. When I got home, my wife took a bite out of her burger and noticed that the bun was burnt and the burger patty was raw in the center. Not just that, the burger was missing the lettuce and tomato. I called and spoke to the manager (Maria) and she said that she would take care of the issue and to bring the burger back. I did just that and not only did Maria make a new burger for my wife, she ended up replacing my burger too as it was getting cold at home and she even gave me a gift card (which I did not expect). Maria was extremely kind and very apologetic and it was nice to see a manager that concerned and caring. My wife enjoyed the replacement burger and I enjoyed mine and we ended up splitting the third burger the next day for lunch. I used to work in a restaurant and know that mistakes happen but I really would like to give kudos to Maria for the great customer service. She turned a negative situation into a positive one. I look forward to returning soon! read more

Wow I didn't expect the great service I got today from island burger. It's been 3 or 4 years since I came to this location and had a bad experience today walking in their they definitely changed the staff. Good experience and service was on point. Got seated very fast , got our food order taken, and got us out in no time. Wasn't to busy and hope to have another good experience like today at this location . 5 stars for Monique our server today. She definitely has get recognized for her work . read more

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I returned 9.9.23 , and ordered the pipeline again with a side of onion rings. I waited for takeout because we we took the meal to a park less than a mile away to eat. Again, the burger was inedible, it was not well done, and the chili was so cold that it was... (a bad joke here) . McDonald's is right across the street. You guys can do better. I have had good experiences at other Islands locations. Good luck. read more

This is only my 2nd time dining at Islands and I remember I really enjoyed my burger on the 1st visit but for some reason never wrote a review. This time we were solely searching for a place that might be playing the New Orleans Saints game on tv. We walked in at 2:30 on a Sunday to find out that Happy Hour is served all day. The hostess said that you had to order drinks at the bar but that we could order food at HH prices at a booth. Interestingly, our server said that he could get us HH drink prices too but that he had to get them from the bartender which could take a little longer than normal. Chaching! $3 off house wines and $5 sliders! Surpringly the drinks came out really fast and our nachos and sliders did too. Yes, this is bar food, but it was really good. Nachos were huge and flavorful even without any meat. The sliders are really good and come with homemade mini onion rings. Our server was excellent and we both agreed this will be our game day spot when the local channels aren't playing the Saints. read more

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We ordered takeout this evening from this fine restaurant and boy oh boy did we have the best experience ever!! We were helped by an amazingly articulate and polite young man named Mateo. He was patient in helping us pick out a good burger, he was extremely nice to my young daughter and even provided us a free drink while we waited for our food. There is something beautiful to be said about a place where you truly feel welcome, and Mateo gave us the warmest welcome and the best food we could have hoped for. Thank you Islands! And thank you so much Mateo!!!!! read more

I recently visited this location and felt like leaving a nice review for our server MaKala. She was very pleasant and made our visit that much better. The food was great and the atmosphere was fun. My friends and I will return to this location and hope we catch Makala as our server again! Lol read more

Had a manager (female) come up to our table tonight and she said she was glad things are back to normal. We asked her if she was vaxxed and she wouldn't answer. She wasn't wearing a mask and that scared us. We won't go back to dine in now because of that. Islands should train their managers better and they should insist their managers get vaxxed. read more

Good Food However went during busy Hours so I'm guessing is why food came out late! Pros they have happy hrs Love the wings extra crispy Cons no military discount And it was bit expensive! read more

Islands Restaurant - Burgers Near Me - Chula Vista, California

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Islands is really known for their burgers but this was the first time I had the Fish Tacos here and I'll be honest that it's not anything I would write home about, but I do feel guilt free after having them. I would recommend just adding some lime and hot sauce and they're good to go! My family and I usually come on week nights and it's not very busy and usually try to avoid weekends because you can easily expect wait times. We had Serena as our server and she was exceptional. I've also noticed over time the service has gotten a lot better and they now have bottomless fries! Tip: download the app and get free chips and salsa! read more

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Food was Awesome. Service Spectacular! Jake was our Server! Don't lose this guy.. he is an asset to your establishment! Ambiance was lively and fun! Don't forget to tip your Servers 20% They work hard.. read more

My first time at Islands was a pleasant one. As soon as I walked into the restaurant I noticed right off the bat the interior... it was adorable! I felt like I was in Hawaii lol. Very clean and spacious place. I was greeted by the host like maybe 3 minutes after walking in. We decided to sit at the bar top. We were greeted by a young blonde girl I didn't get her name but she was so sweet. Started us off with a big island iced tea (vodka,gin,tequila,rum,strawberry purée,triple sec and pineapple juice) my husband tried their orange wit beer from Coronado brewery. Both were really good but my drink was BOMB.com! So bomb I fogort to take a picture of it We ordered burgers, I got the hawaiian burger, I was craving some pineapple and teriyaki sauce, Luckly the Hawaiian burger gave me exactly that just fogort to ask for no tomatoes... no biggie I took it out and gave it to my bby. I also noticed they carried turkey and veggie burgers at no extra charge so I wanted to try the turkey party and it had tons of flavor! My husband ordered the burger with mushrooms and beef topped off with onions too. Didn't really catch my eye because I don't like mushrooms but he said it was really yummy. My overall experience was good I loved islands and I will be coming back in the future read more

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We dined here for the first time yesterday, I haven't been to an Islands in 10 years. Absolutely amazing service form our server Nicholas!!! He was so friendly and went above and beyond with answering menu questions and explaining items to us. He checked on us multiple times always with a smile and a Shaka which our daughter loved. He really made our first experience here enjoyable and we will definitely return when in the area again! Our food was great, our only question was on being charged $5 a person for fries. When asked if we would like fries as our side we assumed they came with our burgers as they do at most places. We ended up with a million fries that we did not want. read more

Yaaziel was a very nice person so was Ricky. And this was a super good meal. Im really sure I'm coming back over here.

Fries did not have any flavor. Tried the a burger and I feel Islands needs to evolve as they are no longer the only burger joint in town.

Won't be going back. Fries were so hard that you couldn't eat them. Burgers had no flavor or seasoning. Waste of money. Better off making a homemade burger and homemade fries at home. read more

Our experience started out REEEAALL rocky. Our server was a young gentleman who wasn't the worst, but wasn't the friendliest like you would certainly expect your waiter to be. He was so short with us, never smiled, made a couple of rude slick comments to us when we would ask for something. It wasn't good. We were ready to call the manager over. So our food came, fries were stale and cold. My moms onion rings were burnt and cold, so we spoke up and told the dude our food was cold. You could tell it was probably sitting up there. We knew he was mostly likely irritated with us for whatever reason so we were so skeptical on even saying anything. But this is food we're paying for!!! We should have it the way we like. So we called him over, and he magically had a mood change. Was super happy, super attentive and super apologetic about our cold food. (It's like he was sitting at the table when we were talking about how bad he was lol). He told us please don't apologize, I'll get you guys fresh fries. So they brought us out two huge baskets of FRESH fries. Then the manager came by and apologized and made sure we got our fries, then my mom told her the onion rings were cold as well, and she was so sorry about that. She stated she'd bring fresh ones out and comp us two free desserts as well. What great service recovery!! Even after we were stuffed and full post desserts, the manager came over one last time to apologize. Our waiter, still very attentive with everything. Made sure we were good the rest of our time there. It was such a relief to have such great service recovery after a huge screw up in the beginning. It could have gone baddddd, but they caught themselves which turned into a good review for them! read more

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Angelica was our server and she was the best , friendly , very informative and was on top of refills . Food was the best Islands we have ever had . Manager on duty checked in to make sure everything was ok . Got the Hawaiian burger cooked to perfection and the Malibu burger also cooked to perfection. Great job Islands keep up the great work ! read more

Food was great and area was very cool and nice the staff were cool and I accidentally left my AirPod case there and I didn't know until a hour later I was missing it and this staff name Rachel was able to find my missing AirPod case and I thank her service and staff for being able to find my AirPod case and have it safe so I can go and get it the food was also good there to be honest. read more

I was pleasantly surprised today when my husband, son and I visited Islands for lunch today. Our waiter was great. I wasn't sure what to order so I told him what I was considering. He was very helpful in making my decision, since I really didn't want to get a burger and wanted to try something different. I got the carnitas tacos. They were great and the portion was really generous, which was a nice surprise. My tacos took a little longer than expected and the waiter and manager apologized and really made me feel like they were sincerely apologetic about it. I was really surprised with the level of customer service I experienced. It's very hard to find restaurants were the staff cares about their customers and I really felt like they were doing a great job making sure their customers left happy. I will be back when I'm in the area just because of how kindly you handled our order. Thank you again for making sure my family had a good experience. read more

This is the best islands in San Diego! Estaban was an amazing server and very friendly. The manager Sandy also had top notch service Always checking in on us making sure we had everything we needed ! The burger and wings were phenomenal! Will be coming back ! Thanks Islands for an amazing experience. read more