Staff was very friendly and courteous! The employee who helped me was very patient when placing my order. The store was clean and my Thai Tea came out fast! read more

It's Boba Time-DTLA - Coffee & Tea Near Me - Los Angeles, California

I totally love this boba the staff is so friendly and the owners are so nice I definitely recommend to come visit

Amazing service , employees were very friendly and helpful when it came to picking out drinks for the first time.

Always our go to boba cravings Service is good The place is small but very nice, clean and comfortable. Although, we always get ours to go. read more

My kids gave up boba for lent. After lent was over, they came here to reward themselves. Boba Time definitely hit the spot. The staff was friendly and the drinks came out quickly. Will definitely come back next time we are in the area. read more

I love boba time, I'm often frequenting the location in Koreatown close to Wilshire and Vermont. Stopped in the DTLA location after a comedy show. The staff seemed really unethused for us to be there. I ordered my PB chocolate banana smoothie (no self ordering kiosks here) which my my usual order. It took ages for anyone to start on it, which is okay, I'm not inpatient but there were three people back there not really doing much. My real issue is that the bottom half of my smoothie was just straight ice, it was not blended well and half was completely undrinkable. It's unlikely I'll return to this location. read more

Love the location for its modern design and friendliness. I visit LA time to time after living here for several years, and this location--I would always walk to. Now I come inside as a visitor, but love it. The service is considerate and fast! Also, for açaí enthusiasts I usually get theirs over other chains because it's a good brand they use and organic. I'm pretty picky. read more

It's Boba Time-DTLA - Beautiful location! - Coffee & Tea Near Me - Los Angeles, California

Joanna was very sweet with taking my order and the Pistachio Frappe was delicious! 10/10 would recommend read more

It's Boba Time-DTLA - Pistachio Frappe - Coffee & Tea Near Me - Los Angeles, California

Amazing Service!! Every time I come here everyone is so attentive, nice and professional! They have the best boba's and açaí bowls. It's super chill to just hangout as well. read more

Great tea selection and boba choices. Friendly service and convenient location. Quick with the orders too.

Great service, always consistently delicious and service is always very good! My go to drink is the coconut watermelon slush, it's always on point. Today I decided to try the taro milk tea and the double mango smoothie and both are absolutely delicious . The ambiance is nice, I don't normally sit in because I take my order to go but the place always looks and smells clean and ever since I started working in this area I come here at least a few times a month. Definitely recommend and the workers are really nice too! read more

It's Boba Time-DTLA - Taro milk tea - Coffee & Tea Near Me - Los Angeles, California

The drinks are as you would expect, lots of variety and tasty options. Staff is nice. Location is good for just taking a break from being in DTLA. read more

I love this place! The Rose milk tea is a favorite of mine. I like how you can customize it. The staff is friendly. I live in South Park, so the location is great for me. I also had the strawberry matcha. It was good but I prefer the rose milk tea. read more

I have a great experience every time I go here. There's always something new to try and the workers are always so helpful helping me decide. Sandra really stands out in my visits, and her friendly smile always helps make my day a little brighter. The drinks are soooo good and I can't help coming back. The air conditioning is also really nice! The visuals of the drinks also makes it so much easier to know what I'm getting. Would highly recommend. read more

I love this place! Everyone is very friendly and welcoming. The place is cozy and has seating. There's lots to choose from. I usually got their Thai Tea X-Large extra boba and it is fantastic. Their House Milk Tea is also great for something less strong than Thai Tea and I get it half sweet and half ice. Their Jasmine Tea Float and Thai Tea Float is also perfect for hot days because of the ice cream. Definitely recommend! read more

It's Boba Time-DTLA - Fresh Milk Tea X-Large extra boba and it - Coffee & Tea Near Me - Los Angeles, California

Drinks were very refreshing and the staff were very kind and patient when ordering! Has a wide variety of drinks and toppings, and the first scoop of boba is free. read more

The crew here are always great and fast with the orders. Sandra tonight was especially helpful! def my fav location!

Best boba time! Always come here to grab drinks. Staff is very friendly and very nice.

I should have listened to the reviews. My Cookie & Cream drink was one of the worst I've had. It was watered down, poorly blended, and tasted like watered down milk. There was virtually no vanilla, ice cream, or cookie flavor. Considering the drink only has a handful of ingredients, it's hard to understand how it was made so badly. The store was empty at the time, so there was no reason for the drink to come out with such poor quality. I came in craving a creamy vanilla treat and left disappointed. read more

I ended up getting a Thai tea, smoothie Boba, that one is my favorite and it's my go to so I get it every time. But then I also got three macaroons., I ended up getting the green tea, coffee, vanilla flavor. The macaroons tasted like it was there for a week. It tasted like it was sitting in the fridge open, and the texture was off. I love macaroons, but these were not my favorite. I don't think I will be getting them again. The service was nice. The employees were welcoming. It was nice on the inside, but I don't think I'd sit down in there read more

It's Boba Time-DTLA - Coffee & Tea Near Me - Los Angeles, California

It's time.....it's time.....it's BOBA TIME! It was a Sunday evening when neither my wife or I wanted an actual dinner, so we ended up just taking a walk to the DTLA location of It's Boba Time for some treats. It didn't take me very long to realize I didn't want boba, but I definitely wanted to try the cookies and cream shake and that's exactly what I did. I ordered the large version of it and added boba for effect, I mean, why wouldn't I? The drink only took a few minutes to come out and It was a really good drink. It had really good flavour, very cookies and creamy ya know. The boba also helped make the drink just a little better, so definitely a drink I would order again in the future. Overall, It's Boba Time is a great boba shop and one worth checking out, especially if you live in DTLA. Return customer? You know it. read more

There are 12 boba drink places around my workplace on Figueroa/7th St. that I've made it my mission to try every one when I'm working at the DTLA office. I appreciate that I can get an extra large drink to share (or not if you're super thirsty) but a dollar extra if I ask for "no ice"? No mention of the extra cost by the cashier so I was rudely surprised when I got my receipt. My extra large black tea with boba at 75% sugar and no ice tasted watered down and unexceptional. Pass. read more

It's Boba Time-DTLA - Extra large black milk tea with no ice (it was a full cup when I got it) + extra charge for no ice. - Coffee & Tea Near Me - Los Angeles, California

I always come to this location, and all the employees are very polite and helpful. They always answer my questions and explain everything if something isn't clear. Their drinks are delicious not too sweet, just the way I like them read more

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I've come to this boba time numerous times, time after time I've been disappointed and left dissatisfied. I didn't pay any mind cause it's just boba but the cashier Sandra C came off as very rude. Not only was she rushing our order but the workers got it wrong. They forgot the boba on our Double Mango Smoothie. They had also forgotten to add the scoop of diced mango. Contradicting the name 'DOUBLE' mango. They should check their lobby a lot more, dried up taro on the counters and trash all over! No gloves either while making the drinks. I'll come again and hopefully they get to move with urgency. 300 cups and many mistakes. Slow and incompetent, do better!! Don't do !! read more

It's Boba Time-DTLA - where my diced mango at gang - Coffee & Tea Near Me - Los Angeles, California

Boba is something that simply tastes good and is versatile with any drink, it's a blend of sweetness and new experience all in one. One thing about trying boba is the location. Of course I'm sure everyone has had their own experiences at different locations and each has their good and bad, but when multiple employees submit complaints and express how upset they are with unethical treatment it makes it hard to support a business even if the drinks are good, our recent poll has gathered much traction and has shared both positive and negative outlooks on how this franchise runs its operations. However, its negatives do in fact tip the scale by roughly 93% as most of the feedback/opinions seem to include rather upsetting and dire information regarding employee treatment. The owners of this location seem to perform poorly in terms of ethical treatment with their employees as many of them both past and current have shared their frustration with being treated poorly and retaliated against with their own pay and hours. Many employees have shared images depicting the unfair treatment which in all due respect does not sit right with our team. The goal of our organization is to spread awareness and ensure that businesses keep an uphold a true value in how they operate the store with their employees, as I'm sure every business can agree that their employees are the heart of their stores/shops. In no way shape or form should a business retaliate against it's workers for minimal problems with the "punishment" being a whole weeks worth of work to simply justify budget cuts. The images submitted show us that this store does not deserve our money and we will be going elsewhere for boba specifically boba time as this franchise seems to fail in the goal boba time actually has, these pressing issues do seem to be impacting employees as the ambience this last week went I went just seemed dull and frankly I don't blame them, unfortunately employees have shared the owners do blame the workers and harshly at that. I hope in due time the owners reconsider and do some serious training in managing and treating their employees differently. read more

I've had a great experience here each time I've visited. I've ordered the strawberry pineapple smoothie with no boba every time, and it's always been a solid 4/5--both delicious and affordable. The place is small but quiet, perfect for a relaxed visit. The cashiers are always friendly and pleasant. Just be aware that parking is limited to street spots. read more

I had a smoothie. I ordered the pineapple mango smoothie. It was pretty average, nothing special. I wouldn't order again. read more

It's Boba Time-DTLA - Coffee & Tea Near Me - Los Angeles, California

It's 9:50 pm and they close at 10 pm yet they are telling me they closed with the door wide open . This store is dirty as hell read more

It's Boba Time-DTLA - Sign for hours - Coffee & Tea Near Me - Los Angeles, California

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Worker messed up the order. When asked to correct it, they made a drink that is so watered down its almost not drinkable. This place is read more

It's Boba Time-DTLA - Worker purposely messed up the drink when asked to correct wrong order. ASSHOLE! - Coffee & Tea Near Me - Los Angeles, California

Great service fast team and the best music ever They have to have the bust smoothies ever they are always smooth and never clunky. read more

First time coming here I was walking past it and decirdrf to give it a try. From the signs in the store I decided to try the Choco coco. It was really good. It has bananas. Coconuts which i love and just enough chocolate. read more

It's Boba Time-DTLA - My snack the Choco Coco Choco Bowl - Coffee & Tea Near Me - Los Angeles, California

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This location is gross and situated in a questionable spot of DTLA. It's one of the few boba spots in downtown, so it's a place to go to if you really want boba. The service is so slow even though there's usually 3 people on staff. It seems like one of the cashiers was new doesn't know how to make any drinks and that may have contributed to the poor service. There's nothing special about the boba, it's just standard boba chain quality. read more

It's Boba Time-DTLA - Oreo Milk Tea - Coffee & Tea Near Me - Los Angeles, California

Boba was delicious! The boba thai tea I got was perfectly done. My drink was the perfect blend of sweetness with tea. read more

It's Boba Time-DTLA - a woman standing at a counter in a restaurant - Coffee & Tea Near Me - Los Angeles, California

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Two stars bc my bowl was good BUT. They messed up on my order, yet again. I called to speak to a manager and she was extremely rude... I don't even feel like going into detail. I just know today was my last day ordering. Customer service is very important to me. And she should be happy they haven't invited away for people to teleport through the phone yet. read more

The service is garbage,but not surprised by under payed kids working there. Very rude on the phone. Kid that needs a real haircut. Food is over priced,Poor setting no ambiance. read more

Great customer service and it's always very good quality of drinks Thank you guys for your great work to our community read more

It's Boba Time-DTLA - an advertisement for boba - Coffee & Tea Near Me - Los Angeles, California

We've gone here a few times within the last couple days and most often what they make is delicious. My go to is honey milk tea and brown sugar milk tea. Their brown sugar milk tea was amazing along with the drinks my siblings had received. Yesterday we had gotten a Green Thai tea, a Hokkaido Tea, and a honey milk Tea. We've all had these before and We have had these before at other boba locations and were very dissatisfied by these ones (aside from the green Thai tea). The Hokkaido Tea just didn't taste right. As for the Honey milk tea we all agreed it tasted like straight up soap. I wanted to at least eat the boba from it but they were soap tasting too :( (my siblings were able to drink theirs). Today we ordered two galaxy ice teas and a dragon fruit Açaí bowl. This has been our favorite order by far! The bowl was delicious and amazing!! read more

This spot is on my way from the Metro Train Station to the ceramic studio, so convenience and that you can't go wrong with Jasmine Milk Tea with Boba at It's Boba Time. One star deduction is from how unkept this location can be at times, but otherwise serves its purpose for cold sugary milk teas with boba on-the-go and prompt service. Once in awhile, you will get a smile from the other side of the counter. read more

Got to this bobatime in the evening and the person taking my order was nice and explained some of the drinks they have and since I'm lactose intolerant I got a good suggestion. The music is fun and very clean inside. Got my drink quickly and it was good not too sweet like other places. Will be back soon! read more

I love boba and Boba Time always delivers a delicious drink. The original milk tea and black boba is actually a healthy treat. There are a fair number of businesses out there, all around this country, who offer boba because it's not particularly difficult to make and it's trendy. Cheap knock-off boba tastes awful and is laden with chemicals. Over the years, Boba Time has expanded their menu beyond the original milk tea and black boba, but I'm a solid fan of the original. read more