My wife wanted to stop by this Starbucks in LA Live plaza when we were visiting the Grammys Museum. We came in the morning so the store wasn't busy. My wife got herself the iced chai latte and I got the mango dragonfruit. We asked for light ice for both of our drinks. To use the bathroom here, you'll need a code. It's not that spacious inside so it's meant for you to just get your drinks here. They didn't take long to make our drinks and put light ice like we asked. Our drinks tasted great. read more

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FOOD/DRINKS This location had the friendliest baristas and made me so happy to stop by. Griseld was super friendly and more than accommodating. I got the strawberry matcha bread for the first time and it was so tasty. They were out of the banana bread matcha (which is my favorite), so I got one of my other go to's the lavender matcha iced but with extra cream cold foam. I also got their grilled cheese which At this location you get to pick your own and then they heat it up for you, which I liked. SERVICE I ordered a sandwich and had somehow ordered the wrong one so when I got it I let the barista know. They were happy to replace and make me the one I originally meant to order free of charge. There was only 1 person in front of me so I was in and out of there very fast. That location is in LA Live but surprisingly and conveniently not crowded. I will definitely be back. AMBIANCE This place didn't have seating inside but had areas for you to stand/lean and enjoy your drink. It was small but left room in case there were a lot of people inside at once. Good for getting your drink and food on the go! read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

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Located by LA Live in Los Angeles it's off to the side. The place is not too big and no tables to sit at there is a bar top counter in a L shape where you can hang at other than that it seems more of a grab and go type Starbucks not a place to spend hours doing school work or business work. Overall it's a nice store and has a restroom. read more

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The Starbucks is located right in the LA live Plaza. The great things they take mobile orders here. I was staying at a nearby hotel and was able to order my drink right on the app and luckily with it not being too busy on a non-event day. The plaza wasn't too busy there wasn't much going on so my drink was done really quickly. Barista was extremely nice. The location is more designed to be grab and go. There aren't too many places sit at all inside and there's a good selection of drinks, snacks, and other items. Be sure to download the Starbucks app to be able to mobile order your food and drinks read more

When prices are super high everywhere else and especially so if there is an event in the area, you can always count on Starbuck's consistency. I ordered one of their Tropical Citrus Iced Energy drinks here (venti sized) and within the less than 10 minutes it took me to order from the app and walk myself over from the con center, it was ready within seconds of me arriving. This is WITH the crowds of people their for Anime Expo as well. Great and efficient staff, ready to serve the crowds with smiles on their faces. Drink had the perfect taste to it and was a refreshing reprieve in the July heat. Not too much ice in it either. No complaints here, great place for a mid day pick me up if you're in the vicinity for activities. read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

A TRUE RARITY! It's so impressive to find a Starbucks with incredible service and professionalism in a busy metropolitan area like L.A Live! I visit this Starbucks at least once a year and every time I come in it's busy but the staff run like a well oiled machine! I ordered two orders of egg whites, a lemon loaf, and a venti cold brew, everything came out to me in less than 20 minutes. Note, the line was almost out the door and I still received quick service! The girl at the register and the guy who was calling out orders were super friendly even under the pressure of the customers. I really don't understand the low ratings for this Starbucks, I've NEVER had an issue here. The staff keep the restroom open even during con season and they accommodate to the difficult guests from the hotels nearby. I love how inclusive this Starbucks is, it's very welcoming and I feel right at home when I come in. This Starbucks has standing tables and a limited supply of merch (mugs, cups, etc.). I visit this Starbucks when I have an event at the convention center or Crypto Arena, it's literally steps away! read more

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This is definitely a more pricy Starbucks than others in the area but is conveniently located to the convention center and crypto.com center. I placed a mobile order and it was ready very quickly. I got a cinnamon dolce latte with oat milk and falafel wrap. This was my first time getting a food order at a Starbucks so I was delighted they finally have a good vegan option. The falafel was delightful and very filling. I love the texture of the falafel and the bread! The service was also friendly. The store was very clean and renovated but I'm a little saddened they got rid of seating and in place have standing tables! It made it a little harder to eat and drink my meal there! read more

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They always make my orders perfect. I asked for extra caramel and they put just the perfect amount. Every other Starbucks I go to when I ask for extra caramel they just put a little bit more but here they have always made it perfect no matter who's working. And the drink always taste delicious read more

Starbucks - Perfect - Coffee & Tea Near Me - Los Angeles, California

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I love it when Starbucks has the friendliest workers. They are masters at their craft, and these young ladies are taking their jobs seriously. It is very kind, and this location is very well maintained. Like a well-oiled machine! No one seems to be waiting for too long, and I just ordered a few minutes ago. The taste or my drinks is perfection, they know! The hip young crowd is just waiting patiently, and the reason they are so nice and calm is that these ladies make sure they are seen. I like that! Next to my hotel (JW Marriot) so I highly recommend it. I also like that they have high tables for people to have their drinks and stand while chut chatting. It's nice to see a congregation this way and just a pleasure to see so many and not pack up like sardines. These ladies make sure that their Starbucks is on point, I truly like that for sure. read more

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Amazing location! They always make my orders right and spell my name correctly. The food tasted amazing. My order is grande iced sugar cookie latte with 3 pumps of sugar cookie syrup, 2 pumps of white mocha, 1 shot of blonde espresso, oat milk, line cup with caramel + drizzle on top, and sugar cookie cold foam! The vibe is amazing. I LOVE YOU GUYSSSS read more

This is literally how I received my drink, it felt so light when I picked it up but I was in a rush because I had to go back to work and when I got back to work I opened my cup and my drink was literally half way! DO NOT ORDER WHIP CREAM FOR YOUR LATTE IF YOU WANT HALF A CUP OF COFFEE!!! read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

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How do you place a pastry in a bag and not see that the bag is open on both ends? Like come on. I don't like Starbucks-I went with my boss and it was her muffin that went rolling on the floor after it dropped out of the bag. My goodness. I went back in and had to speak slowly because clearly someone in there is missing a few bolts. I was in utter disbelief. read more

Not busy. Caramel macchiato tastes great. Never had one before. Clean and music is peaceful, calming, and adds to the ambiance. read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

Grabbed a quick bite on the way into work today - a grande black tea lemonade and one of their new baguette sandwiches . I received my food in a timely manner and tipped accordingly! read more

Starbucks - Ham & Swiss on a baguette - Coffee & Tea Near Me - Los Angeles, California

As someone who likes to chill out for a few mins drinking my coffee and eating a pastry at any Starbucks I visit, I appreciate the locations that provide that opportunity (post pandemic). This location doesn't allow for one to chill...there are no chairs to lounge on and while they have mini tables for one to prop a laptop...it's not comfortable. There are like 3 tables outside but it's cold early in the morning! I dare say this location doesn't offer joy or comfort... only coffee, etc. that said, the coffee was reliably well made including them having my favorite pastry and friendly baristas....so that's something. Its in the "LA live" I guess this is Starbuck's way of saying, "don't stay here...go out there and find some joy! read more

Starbucks - They have wall art - Coffee & Tea Near Me - Los Angeles, California

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Messed up 2 of my drinks majorly and when one of them spilled the employee ignored me. The warm butter crass one I ordered came what was probably uncooked.if I could rate 0 stars I would. They need better service and better food.Fix it or your gonna get a lot more of these types of reviews. read more

Don't even want to leave a 1 star review! Tried to get their new bearista cup, waited for an hour at 4 am only to watch the employees grab the only 2 they got in stock off the shelf in front of me. Disgusting employees and gross company to advertise something do heavily that no one can even get! read more

When in doubt for coffee, Starbucks is a safe choice. I'm no coffee snob, but I do know that Starbucks' coffee beans are burnt, nothing like whole milk and favored syrup/sweetener can't mask. Never get Americanos, cold brew, or black coffee here, you'll regret how burnt and bitter the drink taste. Anything else is fine. I must say I love their matcha lattes and iced teas, very refreshing. The pink drink finally made it on the menu, strawberry iced tea with coconut milk instead of water. Tell me about your experience if you've been here or is going to after reading this review:) read more

Amazing service, Karen made my drink so delicious, glad to see her after I return after a year. La live location has the most delicious and helpful baristas. Thank you Karen and Kim for welcoming me back read more

Just came here for Downtown in LA, and I just downloaded on my Starbucks app to start ordering online not to skip a line, the service is so amazed and very helpful. The price is very high and not super low, and the ambiance is such a cozy vibe to study with some friends at college customers. I ordered a White Macadamia Drink. read more

I really liked the service here i have social anxiety so I don't really like to order but junior the barista made me feel so comfortable so I will definitely be coming back !!! read more

I had a really great experience at this Starbucks . Andy was my barista and he really took care of me; he was extremely patient being that I didn't know what I wanted to order. Nonetheless, WE figured it out and I had an amazing experience. read more

Starbucks - . Andy was amazing and I appreciated his patience and his customer service. - Coffee & Tea Near Me - Los Angeles, California

So quick and speedy! Loved the design of the open counter and the air conditioning was GREATLY needed! Thank you!! read more

Starbucks - a coffee shop with a counter and people in the background - Coffee & Tea Near Me - Los Angeles, California

This Starbucks is at LA Live. Easy to order and pay for your drink. Sadly when events are happening, the wait can be up to 20-30mins for your drink. They are short staffed and the line is nearly beyond out of control. Many First Responders and event security who wanted something warm to drink, walked away. This sadly goes for others. I HIGHLY suggest that this location be better prepared when there will be an insanely amount of people heading to and from the events in and around LALive. Clippers Game and then LA Kings Game as well as Comic Con all happening on a Saturday. read more

Starbucks - The wait for a drink. - Coffee & Tea Near Me - Los Angeles, California

If I wanted to wait 40 minutes for a coffee I would have made it at home and gor distracted by 37 things at my house. This place is SLOW. 2.. wait a 3rd employee just appeared. Three em0loyees working during the afternoon when a convention is in town. I was 3rd in line to order. And we wait. Zero pep in the employees step at all. There's now 20ish people waiting around for their drinks. I feel bad for the employees being overworked.. Management fail. read more

This location is terribly mismanaged with mobile orders. I mobile order ahead before coming in each time. Most of the times I've been to this location, many people who place an order in the store after I arrive receive their drinks before mine is prepared. I've had to ask about mine a few times. Defeats the purpose of ordering ahead if they give priority to in store ordering. Staff are otherwise ok. Not as outgoing as the awesome staff at 9th/Flower, who are just great and inviting. read more

Love my dunk so much love i really appreciate help me making me new drink also your very sweet read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

One of the worst locations you can visit. Slow and understaffed. They regularly turn off mobile ordering during the busiest of times and the line will take 30 minutes to get to the from, at sick point the cashier stopped taking my order to go prevent people from using the restroom and then didn't come back to finish ringing me up. read more

This place is close to many places in downtown LA. It is near a regal movie theaters, freeways, bars, restaurants, and clothing stores. It's busy in the afternoon, but not that many people in the morning. You have have a lot of fun in this area The employees are also nice. read more

Starbucks - Starbucks coffee with remote work - Coffee & Tea Near Me - Los Angeles, California

Pre order my drink which was not ready on time but some 25 minutes later. My work break was spent waiting for a drink. I interacted with 2 different staff who were both made aware my drink was late very late, neither offered an apology which means this happens all the time they didn't care then they don't care now read more

I am so disappointed with the service as a paying customer!!! I order a grande green tea matcha . As I picked up my drink I noticed the weight difference so i asked the barista is this my drink. I opened it making sure something was actually in there. She gave me a weird unfriendly look. So I grabbed my 1/2 empty grande cup or take the chance of complaining and getting my drink sip in. I paid for a grande and they gave me a tall serving. I WILL NOT BE GOING BACK. I will contact DM. read more

Starbucks - Paid for Grande drink, but a Tall really. - Coffee & Tea Near Me - Los Angeles, California

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Starbucks in the heart of LA Live. The location was very busy in the morning. I can only imagine what it's like when there is a big event going on at the Staples Center or Microsoft Theater. The employees were friendly enough and handled the crowd of people okay. However, they did look stressed out and in need of more hands to help with the amount of orders coming and going. The wait-time for my drink was longer than what I usually anticipate because of this lack of staffing but my drink was exactly what I ordered. All things considered the location was clean and the wait wasn't as horrible as one might expected despite being crazy busy. read more

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SB at LA Live so it's very busy. I like to spend time at SB like a branch office to get work done; so don't like this one. It gets really busy. It's very small with uncomfortable seating and bad layout. They also make you have to ask them to open the bathroom. Not recommended. read more

I want to give a big shout out to the night crew at the Starbucks LA live on February 28th. I picked up an order for Uber Eats which contained two drinks and one of the cups had a defect and leaked all over my car seats and everything. I get that spills happens when you're delivering food, but how the staff handle the situation was impeccable. When I phoned them back to let them know what happened, they immediately asked me if I wanted to come back and they would remake the drinks. The customer wanted this, so of course I went back. While waiting for them to prepare both drinks, the staff was incredibly apologetic for what had happened, provided me with towels to help clean myself up since it had spilled all over me, meet me a hot drink as it was cold outside, and even offered me a gift card for my next drink. Every person that was on staff was kind and they really need to be recognized for their excellent customer service. In the end when I delivered the drinks to the Uber Eats customer I really wanted them to know that this location wanted to provide excellent customer service for him, so the gift card that they so graciously gave me I passed on to him (since I assume that he orders from there quite often as he lives in the neighborhood). With that sad Starbucks corporate, pay attention to the people who were on staff that night. They are exemplary employees who deserve to be recognized for their efforts and one can only hope that more of your employees will take lead from their actions. As an Uber Eats driver I don't really like to take Starbucks orders but I will always take one from LA live location. read more

Super slow service. Large line and only two people working... mobile pick up is unavailable. Management needs to get on top of this...

Worst employees. They would rather chat about clothes and what they are doing with friends than fulfill orders. I'm here now May 2nd 1:14pm. Barely anyone in here and they can't help a line with 4 people. read more

Friendly service. My issue with them is that they have two bathrooms but only give the code for one of them. It doesn't make sense, and no explanation was given. If they're reserving it for themselves, then that's just kind of strange to me. The thing that bothered me the most is that this one restroom, while gender neutral has no place for feminine products so there are bloody tampons in the trash can stinking up the bathroom. I did bring this up to the staff and all the Gaga impersonator behind the counter said was "It's been that way for a while." Even though I explained "it smells like bloody tampons." This has to be a health code violation. But they don't give a fuck haha. Thanks a bunch Starbucks at LA Live. I won't come here again if I can help it. read more

Had a big order for a production and they were all super sweet and accommodating even though they were super busy! Jenn was really sweet

Barista Justan's service was great. Him and his team bring a welcoming energy to the shop :)

hello. I went in with my husband today to get a drink. I was ordering my usual (an iced coffee with 3 pumps of milk and 1 pump of sugar) when I couldn't believe me eyes. in the corner of the room I saw a dog in the store. if u didn't know, I am severely allergic to dogs. please do not allow customers to bring dogs. thank you. read more