It's a Super busy spot but regardless they work fast. they have good customer service shout out all the workers that put in mad work making all the drinks. ordered coconut strawberry and they weren't shy putting strawberry I love it. the music was also good while waiting ! read more

It's Boba Time - USC - Coconut Strawberry Smoothie 10/10 they aren't stingy with the strawberries! - Desserts Near Me - Los Angeles, California

My wife ordered; 1regular strawberry yogurt smoothie,1 caramel and vanilla einspanner with boba and coffee jelly both with light ice. The order was place when there was no one in line waiting to order. Shortly after placing the order a crowd of about 10 came in and place orders as well, needles to say they all got their order before my wife. Almost makes me think they just pushed my wife order on the side. read more

Thai is a nice place but the service terrible. They are always short staff. It should no take 15 to 20 minutes to get one drink. Manage needs to hire more workers. Also they instructed me to use the kiosk if I wanted to be served. They only take your order when you are using cash. Management needs to step up and hire more people or work next too the employees you have until you hire a new. read more

It's Boba Time - USC - Countertop. - Desserts Near Me - Los Angeles, California

Still the worse service ever and it doesnt seem like they dont care at all. There is a girl there that has a totally bad attitude. I dont see how she has a job. Zero respect for anyone. Ill never walk into this place ever again. read more

Came over around 3:25pm on Saturday and not busy which it was a surprise. Waited to be acknowledge by the workers and no one said anything, not a hi, not even I will be with you in a moment. After couple of minutes short guy with earrings said: what you want, I ordered 2 drinks and for the 3rd one I said any matcha drink I don't care which one is it, he replied saying: which one bro with a higher tone, dude does not smile and seems hating his job, to be at the cash register with that attitude is a no no, maybe have gone just making drinks because the way he approaches is no bueno. Drinks are great but with that attitude I loose my appetite read more

It's Boba Time - USC - That's the rude guy - Desserts Near Me - Los Angeles, California

Delicious boba! The staff were friendly staff and they had good service. We got the Oreo cookies and cream, Boba and the green açai bowl. read more

It's Boba Time - USC - Oreo cookies and Cookies & Cream Shake - Desserts Near Me - Los Angeles, California

They were working on my order very long time It's very dirty location look at pictures There are a lot of people coming for an interview and manager leave questionnaires with personal information of people on counter in front cashier's r read more

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First impressions were great! Stopped by this morning for a smoothie and was impressed by the variety of pastries on display. Everything looked fresh and inviting. The smoothie was delicious, service was quick, and the staff were friendly and welcoming. Looking forward to coming back and trying more of the menu! read more

It's Boba Time - USC - Desserts Near Me - Los Angeles, California

ordered though uber eats. Our drinks were not covered, nor was the bag sealed, 3/4 drinks were made incorrectly. Chose to order online since it's a small location, and sometimes it's too crowded to just stand and wait. read more

I took my daughter here after taking her to a group event. She loves this name brand store. We both got a boba drink. The parking lot is okay. The store is nice. The drinks we ordered were very good! The personnel were very polite and professional. The inside was very clean. Definitely a nice place to visit if you are wanting a boba. read more

The drink I always get is a hit or miss. I always get the mangoniada but that is not the biggest reason for my 2 star rating. It's because they take over 20 minutes to have my drink ready. Sometimes it's not even busy and they say they just started on it when I go in and check read more

I love ordering here, they're not stingy with the boba and my boba always comes out sooo delicious! I've been coming here since I was 14 and have been ever since. The boba here is unlike any other! read more

It's Boba Time - USC - Banana Smoothie with Boba - Desserts Near Me - Los Angeles, California

I gave it a second chance Mr. Roy, but staff need to be trained in customer service, a system for pick ups and dine in's need to be put in placed and what you serve is worth the money. Drinks become watered down therefore overall product and customer satisfaction goes out the door. I was left there without being said wait until i asked if my courtesy drink was going to be made. read more

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Very disappointing service. I ordered a lychee milk tea and was given a lychee tea without milk. It took an extremely long time just to get someone to acknowledge me, so long that another customer waiting in line left without being helped. The staff were working in an open area and could clearly see customers, but they continued doing their own thing without acknowledging anyone. When I was finally able to explain the issue, the staff member seemed confused and made it seem as if I was wrong, even though I showed my receipt which clearly stated the drink included milk. They threw away the incorrect drink and then took a long time to remake the correct one. Overall, the lack of attentiveness and slow response made the experience disappointing. read more

Not my favorite boba time location Staff is sometimes rude They usually get my drinks wrong and does not taste as good as other locations If you're crazing boba, you're better going to the one on 7th and Vermont. read more

Wow. I should have read the reviews before I came here. Im a long time fan of Its Boba Time, I've been to almost all of their locations but today was my first time at this USC location. Safe to say - never again. I usually stick to my favorite drink Strawberry Oreo Shake and I ALWAYS like to add a scoop of Strawberry ice cream on top of the drink (for an extra charge of $1.50). Well, when I ordered that drink today, the guy at the cash register (his name was Edgir) would not accept my request to put ice cream on top. He said they mix the ice cream inside the drink and dont put it on top (which Im aware, I just always like to add a scoop of ice cream on top and pay extra for it). I proceeded to tell him every other location I've been to has always accommodated my request and never had an issue with it. And then he was like "Yeah no we're different". Different how? Aren't all branches supposed to follow the same rules and regulations? If other BB Time locations never saw an issue with it, why would this one refuse? Needless to say, when the drink came out - it was mid at best. It was watered down and DOES NOT taste the same as how the other locations would make it. It was very underwhelming Now, I don't know if I caught this person on his bad day or what - but service needs to be better. He just looked like he did not want to do his job and so this goes on affect the quality of their drinks. They have Ice-Cream floats for drinks on their menu - surely they can put Ice Cream on top of a milkshake. NO THANK YOU, never coming back to this location. read more

We've been loyal customers of Boba Time for a long time, but tonight's experience was beyond disappointing. We placed a mobile order at 9:20 PM and didn't receive our drinks until 10:30 PM. That's over an hour of waiting mind you these drinks we ordered ahead of time. When we arrived, we asked for our order and were casually told, "We'll work on it." We asked four more times. At one point, an employee just pulled one drink out of the refrigerator (which had clearly been sitting there). By the time we got everything, what was supposed to be a frappe was basically refrigerator milk. Honestly, if I wanted plain milk, I would've stayed home and poured it myself. The entire experience was frustrating, disrespectful of our time, and far below the standard we're used to here. After being handed what was practically milk, we asked about the rest of the order and we were ignored. We kept waiting no updates, no urgency. Eventually, we realized they had completely forgotten to make the rest of our order. Only then did they finally start making the other drinks. We've always supported Boba Time, but this kind of service makes us think twice about coming back. read more

It's Boba Time - USC - Time 9:20 - Desserts Near Me - Los Angeles, California

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This is the best food that I've ever had in my life. Thank you so much. The service was amazing. The cut in the chicken sausage were outstanding the flowers and the sliced fruit in the mimosas. OMG thank you so much. I'll be back 1 million times. read more

Love that they have a Boba Time near USC now to help make up for the lack of higher quality boba in the area. With that said, I had the strangest ordering experience trying to get my Teaspresso. I wanted to order an Oolong Milk Tea with Oat Milk and Boba. Sounds pretty simple, but the staff kept telling me that they prepared their drinks with non-dairy milk... which is great, but I kept saying that I would like oat milk instead. For some reason, this back and forth went for a bit but we eventually got the drink down. I think they were genuinely trying to be helpful and in the end, I did get the drink that I wanted. But since my drink was so simple, I was hoping it would be a simple enough transaction lol. Either way, the drink was good and the staff did a good job keeping up with the large amount of orders. read more

I enjoy going to Boba time. This location is in a busy plaza so there's often time no parking but if you're lucky enough you do find street parking. The staff was super friendly and the service was quick. I ordered my favorite drink which is the dirty horchata. They made it just the way I like it and I like the fact that I can customize how sweet I want the drink. I stayed in the stools they have, it's a nice and quiet environment. read more

Good place! Great Boba Thai Tea and others Tea drinks refreshing for this Spring and Summer read more

I was in the area and saw Boba Time USC and thought... why not! So glad I came in the staff were friendly and attentive. They have a restroom for paying customers ONLY and it was nice and clean. I placed an order for: - Taro Smoothie -- I did not like it as it had a weird chalk-like consistency. I spoke with a team member who was able to correct the matter without issue! So instead I got: - Taro Slush -- sooo much better! Thank you for rectifying the situation for me and making things right. I appreciate that it was corrected without any pushback and even offered me some other alternatives! Great customer service! Wished I had gotten the guys name but he differently was awesome! I recommend and should I be in the area would return to this location! Overall rating: 5/5 (: read more

It's Boba Time - USC - Taro Slush: sooo good -- 4/12/23 - Desserts Near Me - Los Angeles, California

Fast service always come here on my lunch when I want a boba! Very busy store a lot of parking and the vibe is awesome the ambiance is outstanding! read more

I've ordered delivery from here before a few times via delivery apps, but this is the 1st time I've ordered in person. It's a cute spot with a small interior, wall benches, and a few counter seats. There's some outside seating. This place can get busy so if you can ignore the hustle and bustle, you can probably work/study here. There is wifi available. The fresh fruit tea was refreshing, and the boba was tasty. Overall, the flavor of this drink was good and consistent between different bobatimes, which is a good thing if you are craving the same fresh fruit tea at a different location. read more

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Whoever made my fruit tea today , god bless you. So much fruit , soooo good!!! But I was missing my boba that's ok tho! My husband got tiger milk tea and it was delicious!! read more

It's Boba Time - USC - Fruit tea - Desserts Near Me - Los Angeles, California

I wanted to give more stars if not for its very watery tea.. I've had uncountable boba in LA but this one is definitely not the top ones. Boba was good tho - chewy and yummy. But tea just tasted like colored sugary+milky water. I didn't smell any tea at all (I had reg house tea btw). They also give A LOT of ice and I basically don't feel like drinking tea. Service was great and price was ok for the quality. There are other boba shops in the area that sells at a little higher price but bigger cup and better tea. This place is just opposite to USC and next to many bus stops. If tea was better I'd have given 4-5 stars. read more

It's Boba Time - USC - Desserts Near Me - Los Angeles, California

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Being a trojan this was our favorite boba place! I love their Taro and Pistachio flavours! Some of the other flavours I tried are a bit too sweet for me. But others seemed to love it. These 2 are well balanced unique flavours though! I have been here multiple times and will continue going. Their service is quick. The place is small with not much sitting but still cute. read more

It's Boba Time - USC - Taro Boba - Desserts Near Me - Los Angeles, California

do NOT ORDER HERE. We waited over an hour for our mobile order pickup for three drinks. Ridiculous wait time.

I live close by and love stopping in for a treat or a smoothie while I am on a walk. Even if the line is out the door, it is still continuously fast service and a very friendly staff. At this Boba Time I know I can expect to be in and out while having a comfortable spot to sit while I wait. read more

It's Boba Time - USC - Boba Time USC - Desserts Near Me - Los Angeles, California

I just got a mango milkshake and I'm pretty sure it has glass or plastic in it do what ever u want with that information. I wanted to add that this has never happened to me. Just thought I'd say something.but other than that the milkshake was really good‍‍ read more

It's Boba Time - USC - The little pieces of plastic/glass? - Desserts Near Me - Los Angeles, California

Love this location because they have late night hours perfect when I come out of work late I can just pop in on my way home and get me a brown sugar milk tea . The staff is always welcoming and inviting... love the itsbobatime app because I collect points My kids love it here too .. We are recently moving out of town and I hope to find it's boba time where we are going... read more

It's Boba Time - USC - My littlest posing at her favorite boba spot #itsbobatime - Desserts Near Me - Los Angeles, California

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I don't know what they are doing here but it took me an hour and a half to get drinks. SLOWEST SERVICE EVER. do not go here

Amazing boba place. Always busy and you can always order ahead if you'd like. Making it so convenient. It is located in a USC plaza and there is a parking lot but it can be busy but there's plenty of metered parking near by. The service was so quick and we got our drinks in less than 5 minutes. I got this house milk tea which is one of their top 20 read more

I love their boba it's so so good. The many options on the menu is a plus. The younger staff have always been super nice and get done with my order fast. I always get the thai iced tea with boba and lychee jelly light ice. ***though one time I was there when it was super busy. This one girl messed up and order and an older guy who appeared to be Asian yelled at here very loudly in front of the whole store. I could tell she wanted to cry. I do not believe in this type of treatment from staff and I was disappointed in my favorite boba shop doing this. He should not be working at this place anymore. read more

they were being very rude to our post mates driver and gave us the wrong order then when we wanted to call they disconnected their phones and blocked our numbers. they are open till 12 am and still wont answer we have called them multiple times but they very clearly don't care. read more

It's Boba Time - USC - these are just the call logs to prove they didnt answer - Desserts Near Me - Los Angeles, California

Came here from the Bay Area while i was visiting a friend and was really pleased. I am a slight boba snob and judge boba joints based on how/what type of lids boba drinks comes in (i.e. heat sealed lids vs snap-on clear tops like how a pho place might have, proper sippy cup top for salted cheese or foams, etc....). Was also happy with the cup quality. The menu was extensive which could be a bit overwhelming if you don't have a go-to. Workers weren't overly friendly but weren't rude either. Decor was nice and i like the faux leaf wall they had going on. Absolutely love the high ceiling with the dome moonlight window. Oolongs are my go to drink so i tried out the milk foam rose oolong (light ice, no sugar, with boba). Floral/rose taste was distinct but could still tasty the toasty-ish oolong. Boba was thoroughly cooked but was not "honey" boba. And to be fair, they do not advertise it to be so. Just a heads up if you expect that sweet flavor from the boba. Also got a house milk tea and a Thai tea - both were good, Thai tea was a bit on the sweeter side but IMO is usually something to be expected. I also got an açaí bowl which was super good considering this is not an açaí place. A lot of toppings and was big enough that it took me the whole day to finish it (i left it in the fridge and picked at it throughout the day). I like trying new places when i visit so i may or may not be back at this location but overall, would definitely recommend. read more

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So annoyed by this place. They literally stop serving 80% of their menu WAY BEFORE CLOSING TIME. If it 15 mins before closing time- i totally get it! But AN HOUR?!!!! LIKE COME ON... it's not the first time this happens either. GETITTOGETHER! I hope management does better... read more

After a night out of food with my gal pals, we decided to end the night with some Boba. We came to this place and it was PACKED. Which I'm not surprised since Boba Time is pretty popular and it was a weekend. But even though it was packed the servers were quick to make drinks and handled the line pretty well. I always get anxious with all of the variety of things on the menu so I'm glad that the person who took my order was kind enough to help me order. The people at this place were so friendly. I got the honey lemon black tea which was really sweet and I love that they added a lemon to it to add more flavor to the tea. I also ordered my drink with green apple apple jelly since I'm a big fan of green apple flavors (I know I know weird right) but it made the drink even better for my liking. read more

It's Boba Time - USC - Desserts Near Me - Los Angeles, California

It's always busy at this location. The only downside of this location I have never been able to order ahead in advanced through the app or from the website. It's conveniently located close to USC and has a large shared parking lot with Smart and Final and Taco Bell. read more

It's Boba Time - USC - #itsbobatime Backdrop - Desserts Near Me - Los Angeles, California

The boba is soooo good and it is to die for I always ask my mom and dad if we can go I love all the drinks and the vide is amazing they always decorate there shop and the service is great!!! And the vide is so cool they have music and lights !!! read more