My husband and I had a good meal and experience at J. Alexander's after shopping at Oakbrook Mall. Tasha was our waitress and gave us good attention. read more

Take out only. It was really good actually. Would love to go and spend some time at the restaurant. Be warned : expensive read more

We was traveling thru from Ohio and decided to try it never ate there it was the worst ever it smelled like a sewage and was nasty service wasn't greatest and we ordered steak and fries and a side salad which looked like they dripped a small spot of dressing on it and steak was small and tasted burnt fries was over cooked And for the 2 of us was 84$ for a crap meal will never eat there again couldn't finish food due to smell made me nautious very upset!!!! read more

Great food, great service and ambiance. My steak was cooked perfectly. Just wish we lived closer!

Dinner was really great, I loved the atmosphere of the restaurant. Dimly lit so its great for date night. A lot of chatter over at the bar so it looks like a nice place to cool off and hang with the guys. My only dissatisfaction was the service. I felt like based on my choice of comfy apparel for the day that I was slum. Sure I was not dressed for success but I was out and nearby and hungry! Staff made me feel really insecure and it wasn't appreciated, they had great quality food. read more

One of my favorite restaurants!! My only gripe is that I ALWAYS have to send my steak back due to it being undercooked. No matter how many times I say well well well done!! At this point I know it's not the waitress fault, it's the cook that insists on cooking steaks the way his sees fit. Over the years that prices have gone up but the quality has gone down. Nonetheless, still one of my favorite steak houses!! read more

A friend of mine recommended this restaurant a while ago and i finally got the chance to visit. It was excellent...the food, drinks, service.. everything. Melissa was my server and she was nothing short of wonderful. I wish I remembered the names of the mgr and bartender, because they deserve recognition as well. read more

We have loved this restaurant for birthdays and special occasions In the past, but tonight we were very disappointed by the very, very rude lady at the reception desk. So disappointed. I hope they replace hwe with a kinder, more welcoming host. read more

Tonight 2/24/17 was my first time dining here at J. Alexander's. My best friend and I came here and our experience was Amazing!! Our servers name was Kirklyn and he went above and beyond for me and my friend. He explained the menu very well and suggested some great items. My friend and I enjoyed our meal, I personally ate like a Queen lol. But if I could give this place 10 stars I would. We will be back! read more

I will come out of my way to eat here. Best French Dip sandwich ever and i need to have my fix of this on a regular basis. i'm not a big french fry fan but they are so good here I eat every last one. read more

J. Alexander's - New American Near Me - Oak Brook, Illinois

We went to J.Alexander's for dinner. We had a wonderful experience. The service was wonderful. All of the servers worked together to make sure you had everything you need. Mike was especially attentive and personable. I highly recommend him - he made the whole experience more enjoyable. The food was delicious as well. Overall, an excellent dinner! read more

We enjoyed our meal at J Alexander. The decor is warm and inviting and perfect for a date or evening with family. The menu is a mix of casual American fares. We were recommended the roasted artichokes and we ordered that as an appetizer, I'll be honest, it was inedible mostly because it seemed too crisp and charred. we complained and our waitress promptly switched it for the cheesy spinach dip which was much better. Other items we got were rotisserie chicken and the fish tacos. Both were quite delicious. read more

Never disappointed in the food! Other than they eliminated their honey butter croissants decades ago. I'm still not over it Haha. I was a huge Lawry vip member until they closed downtown and this is a good replacement for my PR fix even though there is not a silver serving cart or spinning salad here. I'm not a huge seafood fan however the crab cakes here are the best Ive had ANYWHERE! It is the only place I go now when I want them. It is all lump crab meat with a thin layer of seasoned breadcrumbs on the top ONLY. Romantic vibe & decent drinks. Last visit was on Christmas eve. Had an 8:15 resv and while our server was good, we felt rushed. She tried to run away quickly each time and didn't allow us to finish ordering. I had to actually call after her to add my salad. We always split an Alex salad this was the first time they didn't split it up, not a big deal at all. I didn't ask for it that way because like I said they have always served it split when we said we would share it. I'm mentioning the rushing part because she also came by with the check without even asking us about dessert. Which we did order. I mean it was Christmas Eve but it wasn't even close to closing time. Over all I will still give 5 star because it has been a solid choice for the last 30 years I've been going. read more

I dined at this restaurant on 4/22/22 and i must say i was quite impressed. It was 6 of us we had a reservation, no problems with that. The waiter was very nice and attentive his name was Derry. We ordered 3 appetizers, the deviled eggs, calamari and the steak rolls. The deviled eggs were okay, but the calamari and steak rolls were delish. The calamari is only rings no tentacles which i love. We all got alcoholic beverages those were average to, however that is really up to taste. The food came at a decent time everybody's food was cooked correctly. I do want to give their mac and cheese a shout out. It was delicious, i don't think they use cheddar cheese or any kind of yellow cheese mostly white cheeses however for me i loved it. It was creamy and absolutely yummy. I would suggest this place for sure. read more

There food is always superb I love JAlexanders there consistency is always spot on and the food melts in your mouth.... This chain has never failed me read more

J. Alexander's - New American Near Me - Oak Brook, Illinois

Yesterday was a 5 star day all around....including the smashingly beautiful November weather we were treated to by the weather Gods. J. Alex was the end game to this outstanding day and i'm happy to report that this place is still delivering on a scale otherworldly by Chain standards....remember, they are NOT all Created Equal. The 1-2 (3-7) punch(es) goes thusly: - Perfect 21 Manhattan, served UP (obvs) - Split the Alex Salad (don't even question this compulsory start) - Split a steak or go it alone, in either case they are the best "non-prime" steaks on the planet and i'll argue they beat many Prime Steaks in the flavor department. - Get a Red Zin to pair w said steak - Get the Orzo and Wild Rice as one of the sides - Get Pumpkin Pie as dessert. OMAGAWD. So.Good. - Go sit at the bar and have veteran bartender David serve you, he is as good as they get. [X] Total satisfaction delivery on all accounts. read more

Prime rib sandwich is the best in the Chicago area. The cosmos are great and so are all the food choices. Our server today was Taylor....she was GREAT! most of the staff there is good, but Taylor was exceptional. She needs a raise!!! The quality of the food is very very good and a lot of choices. Highly recommend it! read more

Had lunch with 4 other friends yesterday at the Oak Brook location. We chose this location because it's easy to park. Our server didn't get any of our orders straight and we had to send back one fish taco platter (diner wanted grilled; server brought fried) and one fish sandwich (what was served was not the crispy fish sandwich). We chose to dine at 1:30 because the lunch rush would be over and we thought we would receive better service. Food was OK. The queso dip was too runny, but tasty. The restaurant itself is very noisy and very dark. The few lights that are in the main dining area need a good cleaning! If their lights are dirty, I don't want to see their kitchen! Disappointed in our experience. This place needs a makeover -- ASAP. There's a lot of other places to dine in Oak Brook area for the same price point. read more

Make a reservation! We arrived a few minutes early and were seated within minutes. Walk-ins were told it was an hour wait. The food was excellent and portions were a good value. The highlight of the night was our server Cheyenne. She was personable and attentive. Her sense of humor and attention to detail really elevated our experience. Thank you, Cheyenne. read more

I usually go to the Northbrook location, but I was in the Oakbrook area and decided to give this location a try. I ordered the French Dip, which I absolutely love. I think I was their first customer of the day and the kitchen wasn't ready. I picked up the food 15 minutes after I placed the order and the sandwich was cold, the au jus was warm, and the meat was sliced too thick. Very disappointing experience read more

Let me start with how I would love to give Rey 50 shooting stars! He is such an amazing server! I love dining with him when I dine in. He's so attentive and such a nice young man! Keep it up Rey! read more

Back in the day, entertained clients here at least once a week. Staff was great and the service spot on. Danish Baby back Ribs to die for. Any of your choices whether Bone in Ribeye or any of their steaks, never a bad selection (whatever meat you have a taste for). They can even make in rare with Pittsburgh style (True meat lover's know this choice well)! appetizers delicious, salad & soups, perfect. Full Bar. Ask for a sassy waitress and wha-la, bonus! Never pass up a visit to J Alexander's either here in Oak Brook or Deerfield! Cheers! read more

I love this restaurant BUT tonight, sweetest day, there a bus boy dragging a garbage can through the dining area and I fully understand the need to fill the bar area but this was disgusting. I called it to the attention of our waiter and he let the management know but they never came to our table and acknowledged this misstep. So disappointed but will return because everything always great, just FYI. read more

Superb service, teamwork, food, and timeliness. One of the best establishments. Steak Maui is the bomb and you cannot leave without trying the carrot cake! read more

When you walk in, you are immediately comforted by the woodsie "up north" smell of a smoking fire. I did not actually see a wood burning fireplace upon entering or on our walk back to the booth in the rear of the restaurant but the smell was amazing. The atmosphere is a bit darker & masculine {and you have to watch out for the dimly lit steps}, but it was comfortable and cozy. We came on a Friday, late afternoon and were seated right away and assured our server would be right by. It was actually quite awhile before the lovely Danielle graced us with her presence, we almost left to go to an old favorite, but then decided to stay and try something new. Upon glancing at the menu, I was a bit more sticker-shocked than I was expecting. I realize they were in the "$$" category but I was having trouble finding anything to match my appetite and budget on their one page menu. I ended up ordering the $15 Redwood Salad which was composed of rotisserie chicken, pecans, avocado, tomatoes, bacon, cheese {not indicated to which type but it was shredded cheddar}, croutons and ranch dressing. I asked for dressing on the side, anticipating that a $15 salad would be massive, and I was right, I was only able to finish 1/3 of it, and brought the rest home for dinner later that night. Danielle even packaged up the salad dressings for me, which was an unexpected surprise when I went to open up my leftovers that night, when I found I was out of dressing. It is little details like this that bring a smile to my face and keep me coming back. My lunch buddy ordered the $12 "Hyde Park" Chicken Sandwich {grilled chicken breast with monterey jack & french fries} and it must have been good because he plowed right through it. The fries were delicately cut into very skinny strips. Later he told me it wasgood, not absolutely mind-blowing, but a good ol' chicken sandwich... pretty hard to mess that up. He also ordered their Amber Ale, but after Danielle took our menus & specials list away, we forgot what it was called, but he thought it to be delicious. Service was great, food was good, and atmosphere was incredibly cozy. I did feel under-dressed though, because we just picked this place on a whim to try something new after running boring errands. I walked out, and passed a lady in her fancy furs walking in and immediately regretted my zippy and yoga pants "comfy day attire" for errands that day. Oops. Word to the wise, wear some nicer clothes, than I had chosen, if you KNOW you're going here, it was a bit more upscale than we were expecting! read more

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What a great place! Their steaks and salads are great, but what really blows me away here is actually their burger. It's not too fancy (or pricy, when compared to other menu items), but I don't think I've ever been disappointed with it. Juicy, evenly cooked. The last time I was here, I received FANTASTIC, friendly service. I wish I remembered the waitress's name, because she definitely deserves positive a shout out. Definitely consider coming here for a nice meal! read more

Awful disappointment! My husband made Saturday night reservations here for us to celebrate a new job offer I received. Our reservation was at 8:00 pm. We arrived 45 mins early so killed some time at the Container Store. We walked into JA's at 7:55 pm and it was all downhill from there. When we checked in for our 8 pm reservation at 755 we were told we were early and that JA's running a few minutes behind so we would be seated closer to our reservation time. Also they said my husband's reservation was under Mark. His name is Mike and when he corrected them they ignored him! They gave us a buzzer and we took a seat in the crowded waiting area. By 815 we were still waiting. I looked at Yelp to check out entree options and was happy to see a queso/spinach app, several fish options and also a pasta. My husband suggested we leave due to the delay. The menu variety convinced me to stay even though the customer service was awful. At 820 we were still waiting. I approached the front desk to ask how much longer. I was not given a clear answer just an unapologetic "2 other parties with an 8 pm reservation checked in before you". I asked "so by 830?". I was hesistantly told "yea..." 10 minutes later we were buzzed and "Mark" and I were seated. Our service was fast but the menu had changed! We couldn't believe our reservation was delayed due to their poor planning and that our favorite dishes were no longer on the menu. We had 3 choices for appetizers plus 2 soups. We chose the chips & queso. Good but way overpriced. We got an iced tea and a bottled root beet for drinks. For entrees I got a steak burger and "Mark" got a porterhouse. we asked for medium well and received bloody rare. We had 4 different servers so didn't get a chance to ask for medium well and were starving so just ate. The first few bites were alright but overall was overpriced and low quality. When our $80 bill arrived we felt ripped off and disappointed in the quality of food and service. Clear decline from the JA I grew to love 5 years ago. Next time we are in the mood for this type food near Oak Brook mall, Wildfire or Cheesecake Factory will be our choice. read more

J.'s has resorted to using farmed fish. My husband and I each ordered it on separate occasions and we both got hives from it. I called corporate and got their voicemail. I left a message voicing my concern for their choice and shared my experience, and never heard a peep from them. Epic fail. Will never order it again. I"m very disappointed in them as a company for making this choice and also their lack of response. Service at the table is always good. read more

This is one of my wife's favorite restaurants and Steak Maui is her favorite entree. The fish tacos are about the best I found outside of San Diego. Steaks are what they excel at. The service is usually very good. I say usually because they have this team concept where you ask one person for something and someone else brings it. When it works it works great. Sometimes though the left hand doesn't always know what the right hand is doing. But, I give them credit for putting such emphasis on service. I must say, I don't care much for chains but these guys pull it off pretty well and it does make for great consistency and is well managed. read more

For a chain, they do a great job. Good roasted artichoke to start. Nice prime rib. Limited beer selection, but adequate. Very complete dinner menu. Excellent service throughout the meal by multiple servers. Manager stopped by. They obviously train their people well, and it shows. Big space décor, typically for a suburban steak house. Nice but nothing special. read more

J. Alexander's has been a staple in my family's dining repertoire for at least 10 years. I know we ate here after my high school graduation, for countless birthdays, Mother's Day, Father's Day... any occasion, we're likely here celebrating. Most recently, we took my mom here for Mother's Day and enjoyed ourselves, as usual. The menu is great and hardly ever changes. We all order the same thing every time, but we're happy with that because the food is always made well. The restaurant is classy, so dress up or down and you'll fit right in. This is a reasonably priced place to take someone on a special occasion without spending WAY too much money, so you can come here without feeling like you've splurged. Get the French Dip, veggie burger, steak - really any entree. The food is always made well and the French fries they serve on the side are AMAZING. We talk about them a lot and then we'll take a trip to J. Alexander's just to have them. Also, get the queso dip - it's to die for. Creamy, cheesy, yummy.... so good. Great dessert choices, full bar and a cocktail menu and TONS of wine. We'll keep coming here for all kinds of celebrations and parties for years to come. Totally yummy, even for a chain restaurant. read more

Came in on a Tuesday night so there was no wait, but the restaurant looked pretty full. Question: Are you supposed to get bread to start the night off?? We did not get any and this was my first time so I'm wondering. My sister and I ate the: - 12oz prime rib (medium rare) - bacon & swiss burger - not your ordinary mac & cheese side - fully loaded baked potato side - ginger ale and a coke Prime Rib was exceptionally GOOD. I'm not a big Prime Rib fan. Last Prime Rib I had was at Lawry's and I thought that was OK. This blew them out of the water. Burger was pretty good too. The mac & cheese however, was really good. had a nice creaminess to it. Ginger Ale was a little flatter than I would have liked though. Service was fine. He seemed busy. Overall, before tip, the check came out to be $42. Not Bad for all the food we got. Plenty of left overs to take home. I'd be back for sure. read more

This review is long overdue. I have been going to J's for nearly nine years for mostly business lunches. The first thing of note is the service. It is apparent that management focuses on providing great customer service. Both the employees and the processes are designed to ensure you receive prompt and friendly greetings, have your drink order taken usually within sixty seconds of sitting down and your food is brought out promptly when it is ready. I rarely have a bad service experience there and even more rare now that I ask to be sat in "Jen C.'s section". Jen is friendly, knowledgeable and takes ownership of the exceptional customer service she delivers. In regards to the menu, it is your typical eclectic American fare. The menu does vary between lunch and dinner but the biggest difference I noted is the prices are slightly higher but portions larger. I have enjoyed everything from the fish to the burgers to the chicken tenders. The fries are more along the lines of the thin cut (reminds me of petite frites you typically get in Paris) and are my one weak spots. I invariable finish them all whenever I order them. You can count on easily spending $15-$20 for a lunch entree and drink which is a bit on the higher end of the scale. The one knock I have to give them is the decision to get rid of the croissants (at least at the Oakbrook location). The croissants were fabulous and topped with a drizzle of sweet glaze. They got rid of these in lieu of non-memorable loaves of bread a few years ago. If you want to get under a manager's skin drive home the thought that you think this was a poor decision. The atmosphere is wide open and with high ceilings, it stays quiet enough that you can have a conversation and conduct business. Highly recommend for business lunches. One thing to note though is large parties can be challenging as the tables (I am told) cannot be joined so if you have much more than 8 in your party you will likely not be seated together (at least comfortably). read more

J. Alexander's - Moscow Mule - New American Near Me - Oak Brook, Illinois

Great dining experience from start to finish. Our server, Ebony provided amazing service and hospitality. Next time we're in Oakbrook, we'll be back! read more

Not "Fine Dining", but upscale. Good food and drink- reasonably priced. Engaging wait staff and barkeeps. Daily specials to augment the realistic amount of menu choices. Consistency out of the kitchen, quick to fix anything amiss. Pleasing, club like "adult" atmosphere. This is our GO-TO place. Our rotation is all about predictability. When we go here we expect the meal to be good - and it is. read more

So here it goes, I would not sit in the bar. I'm traveling for business and wanted a nice meal. The service has been horrible. Waited 10 minutes for a water. The people seated after me are already eating and all I've gotten is a bowl of nuts. Service I would give 1/2 a star as they seem more interested in what they did over the weekend then helping customers. And I'm Sorry but I've seen at least 3 mangers walk by me and no one has asked if I needed anything, if my meal was ok, nothing, epic fail. And the place isn't busy, that's the worst part. They aren't under staffed, they just don't seem to care. Really sad. I ordered the tuna salad, which was petty good, I just couldn't get any more ice water, or anything else. I took a risk, it didn't pay off. I would have been better off ordering room service. read more

We went here for lunch and I had a delicious filet mignon with Bearnaise sauce :) Mmmmmmmmmmmmm. So good. Cooked perfectly. I was very surprised that there was a 15 minute wait at 11:30am on a Wednesday... but there was! We got a seat in the bar without a problem though. read more

Been going here for 15 years...and it's had ups and downs...all due to management I suspect. Wanted their prime rib on Saturday 7.21 about 3pm...not at all busy, but the hostess acted as if she was trying to land a 737.Up to 5 staff standing at desk and after several minutes a waitress finally seated us....The mostly empty restaurant, we were walked to a table at the absolute other end of the place. A few more minutes and another waiter left menus....no water, no service, no excuses. I finally got aggravated and said 5 more minutes if no one waits on us, we're leaving...and we finally did. No one noticed we walked out. Too many good restaurants in Oak Brook to tolerate bad service...and hard not to assume the food is on par with the poor attitude of the "management" and staff. read more

Really classy joint, extremely good food, out of control portions. Very busy so even on a slow night (like when I was there on Tuesday at 6pm) you should call ahead and get a reservation. Ambiance was dark and the music was odd. This night there was a disco-techno vibe happening. Couldn't place it. Anyway, the place has a full bar, small but varied menu, excellent high-quality meals. I had the fish tacos which are made with the daily catch. They were de-LICIOUS! Came with black beans & rice (also tasty). My entree came with 3 large tacos, so plan accordingly. I made the "mistake" of also ordering the mac-n-cheese (which is made with bacon...yes, BACON!). Total cost of those items plus a glass of Merlot was $30. If you are looking for a nice place with great food, give J Alexanders a try. read more

This place is on the other side of Oakbrook Mall by MB Bank. It is pretty fancy on the inside. The server tried really hard to be sarcastic and funny. It was kind of weird. I ordered cranberry sprite... it was pretty watered down. Then the server brought me an iced tea as a refill... I didn't tell him that was not my initial drink and just drank it. I got the french dip ($19) with mac and cheese on the side. The mac and cheese wasn't the greatest, not very tasteful. I tried my friend's (skinny) fries and they were just meh. I'm not a fan of skinny fries but that is all they had at the restaurant. The french dip, however, was SOOO good! The prime rib slices were super tender!!! The server said most people go there for the prime rib so maybe next time I will get the actual prime rib. The place is super pricey. read more