My daughter was stranded with a car that wouldn't turn off! I called from Wisconsin for roadside…read morehelp. Jay's responded quickly, got to the scene, called me with an estimate and repaired the electrical issue. On a Sunday! Great, great service. The technician is a lifesaver. So grateful. Wholeheartedly recommend!!!

Excellent service from start to finish. The team was professional, honest, and fixed my car faster…read morethan expected.

Needed to get my alternator changed and he did an amazing job! Work was done efficiently and…read moresmoothly, while charging a reasonable price. I highly recommend for anyone needing to get any service done!

Very decent man. Saw me quickly. He was direct, thorough, kept me updated with pics of progress,…read moregave me a fair price, explained rationale for everything, and gave no bs. I'm so angry that I did not find this gem sooner. I'm moving from Gainesville in a couple months and I'd have saved so much headache if I'd come to him first. He even told me some potential other trustworthy places to go to in case he couldn't solve my issue (which, by the way, he did solve in less than a day, and was hundreds less than I was expecting). Please reward this kind of service by bringing him your business.

I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!

Alternator quit in Waldo. Called these guys at 530pm. Pouring rain. Met us at the hotel and took…read moreour Honda Pilot to be fixed. Great price. Super guys. Picked me up at the hotel the next am and took me to my car. Great price!!

Had a slight issue after the first visit and they instantly fixed the issue and took care of the…read moreproblem.

Absolutely pathetic service. I showed up for a confirmed 3:00 PM appointment, and while I was…read morestanding in line to check in, actually overheard the employee leaving me a voicemail to cancel my appointment. When I spoke up and told him he was literally calling the person standing right in front of him, he still had the audacity to tell me I wouldn't be seen. He tried to blame a "call center" for the mistake, but even after I proved the appointment was made directly on their own website, he didn't care. He flat-out told me that even if I sat there and waited, they wouldn't touch my car today. Why even have a booking system if you're going to treat customers like an inconvenience for showing up on time? Completely unprofessional, lazy, and a total waste of my time. Do yourself a favor and stay far away from this location. Went to Jiffy Lube, 2 blocks over and I was in and out in less than 10 minutes.

If I could leave none I would, do not come here. Do not even waste your time. I came here last…read moreFriday with my vehicle had it towed because my coolant was leaking. They told me I needed a new thermostat, water pump, and coolant hose. They wanted me to pay $1426 I laughed in there face. I took it to a family friend he looked at it and I only needed a water pump. I paid $400 for the part and labor through the family friend and now my vehicle works JUST FINE. They said my car would have been ready yesterday I had it ready Saturday through the family friend. Do not come here THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. If you are a women do not come here alone because they will talk to you like you're the smallest person in the room and SCAM you. Horrible place.

They never charge for information. They have fixed our cars…read morefor much less than the dealer has quoted us.

I tried to get an estimate. It was a free evaluation so I thought that was a good thing. During the…read moreevaluation, my window was broken via the bad area the business is in. Seemed weird shortly after refusing service on the vehicle that now my back window is completely broken, and nobody at the shop seems to know how it happened. Imagine you took your car to BMW and they broke your car window and denied responsibility. This is the kind of service you'll get with Billy. Unless you like getting your things broken, I wouldn't come here.

The staff was very nice. They gave me estimates of wheel alignments on the phone and very…read moreinformative about what they did. I'm glad they didn't try to play games and casually add costs or force me to pay something else. Definitely coming here for my other car maintenance. Very reasonably priced.

This place took 3 hours for an oil change and then my car was leaking oil! I had to go back many…read moretimes and they continued to tell me they fixed it! The low oil light came on 3 days after the oil change service when I was driving back from Orlando. I will never return

I'm very frustrated with Good Year Tire Service on Tower Rd in Gainesvile, Fl. I would not…read morerecommend them for any service. I took my Range Rover there for over heating and now my vehicle has more problems than it did before taking it in. They refuse to make this right, which is very unfair! I will continue to make folks aware not to go there. My next option will be to get an Attorney! Thank you, Eric J

I was in town for my daughter's soccer tournament and knew something was wrong with my car. Shout…read moreout to Travis for taking care of my car and making sure we could arrive safely back to Jacksonville. I wish all mechanics were as honest and caring !