Jake M, technician worked us into his schedule after we were having trouble with our upstairs…read morereaching the temperature we had set. Because it was taking so long to cool. I thought something was wrong but everything ended up checking out ok; it was just our system having to work hard to overcome the high temperatures. Luckily, I could feel cooler coming out of the vents when he left. Thank you!!!

I recently had this company give me a quote for ac repair/ coil repair. They came back saying I…read moreneeded to replace the inside unit and the outside unit. The problem is my outside unit was just replaced for 5g maybe 3-4 years earlier. Their quote came back close to 9,000.00. I searched and sent in Morris Jenkins- I never told them about the quote from McClintock. I wanted to get their honest opinion. They never once said I needed to replace the outside unit. I replaced the inside coil and total bill was 4,500.00. On top of the crazy high quote McClintock came back over a month later and charged me over 300.00 for the initial quote. Said they went back twice- why wouldn't a tech do the complete quote during one visit. My advise - get second/third quote and start with Morris Jenkins. They have never sold me something I didn't need.

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

I made an appointment for yesterday with concerns of my A/C…read more- my appointment time was 4-6pm which at 6:15pm turned into 4-8pm time window. At 8:45pm I rescheduled for today- my appointment today was 10am-2pm. Again no repair tech at my home- at 2pm they tell me atleast another hour until someone MAY BE HERE. So I've wasted almost 9 hrs in 2 days for a repair man I still have not seen. Definitely DO NOT RECOMMEND ARCE HEATING & AIR !! Only gave them one star because I had no choice when leaving a review. Save yourself the trouble & find a dependable company for Heating & A/C !!

I contacted this HVAC company to address an urgent AC issue. They told me they couldn't make it out…read morethe same day but confirmed a window for the next morning between 9-12. I followed up multiple times to confirm an ETA, only to be told that morning that they actually didn't have a technician available at all. This was extremely frustrating, especially with no AC working and no clear communication. If they couldn't commit to the job, they should have been upfront from the start. First and last time I'll be calling this company

HIGHLY RECOMMENDED…read more Hands down the best AC repair company I have worked with. Over the last 18 months I worked with several techs that were unable to revolve an issue on my AC unit. I had 7 different reps to my house to work on my AC and spent upwards of a couple thousand dollars with no resolution. The techs from Heating and air were able to fix the issue. It's great to have a properly functioning AC unit again! The techs were polite, friendly, and very knowledgeable. I have a Lennox, which not every tech is qualified to work on. US Air has techs specifically trained to work on Lennox systems. The customer service was excellent as well. They answer their phones every time I called and were always available to answer any questions I had. NOTE: I had every major AC company in the area work on my unit. They ALL failed to fix the problem. Some even created new problems. US Air Heating and Cooling saved the day for me!

Matt and team were on time, kind, and helpful! They got my AC fixed in under an hour! Highly…read morerecommend!

Did thorough research and landed on this Company. I was pleased with their service options, cost…read moreand availability. Matt came out within the window originally provided, he was extremely professional, very patient with my questions, offered a variety of proactive suggestions for my HVAC. He inspected the unit outside, took pictures to show me what he observed (I had a Duke surge protector) and cleaned the coils. Did a thorough inspection of the unit inside. I was impressed enough that I signed up for the annual maintenance plan! It includes summer and winter maintenance and 10% discounts on labor/parts if needed. In my opinion, the annual maintenance was well within my expectations. I am a brand new owner of the condo and it meant a lot that he took the time to walk me through everything. I would highly recommend this company and definitely Matt hands-down! You can tell they're invested in building and maintaining relationships and that means a lot these days. Oh! And I am really interested in the UV system that seems to be a better option for my type of HVAC set up. If I can swing it, I will definitely be contacting them for the install. Again, Matt really knows his business and the best solution for my set up.

Now known as Swift Brothers. It's the same people. They have been servicing our furnace and AC for…read moreyears. They replaced her furnace and air conditioning unit for a reasonable price and quickly. Service is always great and friendly, work is always top quality.

Comfort Zone is the company I will forever recommend to anyone who asks. They repaired our unit at…read morehome years ago and everything has ran perfectly since then. Jason and his team recently worked on a lodge my husband runs and everything went exactly as they promised. If you know, you know....it's very rare to find this kid of service. Thank you Comfort Zone, we are very appreciative to have a reliable company in our area.

Air central initially installed my Mitsubishi unit which worked well. They recently serviced it and…read morethe problem was a malfunctioning remote. They mistakenly overcharged but soon corrected it. I give them a 5 star rating for their overall service

This company installed my system 6 years ago, Great quality and great annual maintenance service…read more They tune things up as needed to keep the system at peak performance. The service is provided with a courteous and professional person. Very courteous person answers the phone with professional follow-up. Bob L

I had some work done on my subfloors, after the project was finished I found most of my ductwork…read moredisconnected and my furnace had failed. Due to the age of all the equipment, I called Premier for a total replacement. Steve and his guys did a great job replacing all the ductwork, the furnace, and the AC unit. They cleaned up everything, leaving my crawlspace looking much better than they found it. They gave me a great price, completed the work very quickly, and my HVAC system has never worked better. 5 stars all around, thank you Premier!

We used Premire about 3 years ago for A/C service and again today…read more Sherrie was very welcoming and helpful in getting us scheduled quickly. Eric was also very professional and took great care of my a/c to keep it running for a few more years. I trust Premier recommendations. They have never directed us wrong. Thank you Eric and Sherrie for cooling my house quickly and taking the time to answer all my questions.

Prime Comfort came to our rescue as we were trying to close the deal on selling our house. We were…read moreunaware that our AC had gradually lost efficiency due to a pipe leak. A routine service call was immediately turned into a repair call to meet our deadline. Thank you Mike for working for us! It was an unfortunate expense, but allowed the whole transaction to go off without a hitch!

This is a response to the owners comments…read more Thank you for your reply but it seems you might have misunderstood what my review said. I did not say that the installation was unprofessional or that the HVAC system did not work well. I also did not say that certificates, etc. did not match the equipment that was installed. Our family was told there would be a specific type of system installed. However, a different type was installed and we were not informed in advance. After several inquiries, our family representative received a phone call but no one would respond to the multitude of questions submitted in a follow-up email from our family rep. To reiterate, the property has already been sold. No additional follow-up is needed from Prime Comfort as I'm sure the new owners will choose their own HVAC company.