I went to Jackie's location in Nahant since I live on the Northshore. She came highly recommended to me after I complemented a woman in Whole Foods with a cute short cut. Aarrgghh!!!! I've been crying for weeks. read more

J Earleys' Hair Salon - Botched haircut! - Hair Salons Near Me - Brookline, Massachusetts

Jackie is amazing! Friendly, informative and personable. My daughter went to her and she has curly hair and wanted layers. Jackie worked magic on her, her hair looks amazing! Initially I was worried because I know curly hair is hard to cut, not for Jackie! She really knows her stuff! I highly recommend for people to go to her, they will be thrilled! read more

Not only does my hair look better than it has in years, but my experience was exceptional. I was the only client in the salon, as was Jackie the only stylist, and we both wore masks while she did my hair. I had not had a haircut in YEARS and my hair needed a lot of salvaging... and Jackie did just that. I would absolutely recommend her to my curly-haired people out there, and I will definitely be visiting her again. read more

See all

I cannot rave enough about Jackie and her staff!!!!!!! Everyone was incredibly friendly and professional, and Jackie did WONDERS for my hair. I came in with a botched color job, and thankfully, Jackie had a cancellation and was able to take me. She knew exactly what to do when she examined my hair. I had gone to Liz's Hair Care, and the stylist took 4 hours to try to color my roots, and she ended up dying them orange and had to bleach it out. Jackie absolutely saved me. Her knowledge, professionalism, and care that she has for her clients is by far the best. Her services are worth every penny, and the products that they use made my hair feel so much healthier; I bought them for myself! Look no further, Jackie is your girl. Below, I posted pictures of my roots BEFORE I saw Jackie (wet roots). Next to the pictures of my orange roots, I posted pictures of my gorgeous hair AFTER Jackie worked on it (blow-dried hair). Afterwards, my hair was blonde and amazing!! read more

See all

Jackie has been cutting my curly hair for 12 years now. I even made sure to travel back to Boston to get my hair cut from Jackie when I was living across the country! She is an expert with curls, and no one else can cut/style my thick, curly hair as well as she does. As a note, my hair works really well with Kevin Murphy products that she sells, particularly Super Goo. read more

J Earleys' Hair Salon - After Jackie worked her magic on my curly hair! - Hair Salons Near Me - Brookline, Massachusetts

I found out about the salon on Yelp which says it is located in Brookline Villaget. I walked out my door and started heading down Washington St towards Brookline Village. Then I remembered the address listed said Beacon Street. I turned to head up Washington Street and called to get the address (the address on Yelp is wrong). When I got to the address I could not find the salon and called again to find out where exactly they were located. The owner got extremely rude saying I was asking her to stay late for me and I explained that the info on Yelp was incorrect. Then she hung up on me. I will tell everyone I know not to go here. read more

I have a mixed review here. Nice salon. Residential location is OK, but Coolidge corner was easier. Jackie was nice and very honest about my color and cut. Talented stylist, but I did not feel welcome at all. I had a coupon that I purchased at the beginning of the summer after I checked out her salon on Yelp. They moved and were so busy it took me all this time to actually use it. Problem was I think she forgot that doing those coupons has a purpose: to treat the person at full price so they will come back! instead she gave the minimal "coupon" service and was happy that I was I was on- time (the other "coupon" folks were always late!) Full service highlights and cut were 160. I paid 80 to be introduced to the salon and her services and got $60 back-nothing more nothing less. No water, no coffee, no tips for my hair, and surprisingly no mention or recommendations for when I come back. When we were done, she was done." See ya later and if you come back great" attitude. I think that was the final burn. I followed you up to the boondocks, coupon or not, and you really don't want me back again. Done Deal Jackie. Good luck. read more

My goodness, where to begin? I guess I should start with all the head-turnin' I caused this morning as I sashayed to work with my fabulous new haircut. I haven't attracted this much attention since I was a nubile 20-year-old. Jackie is the "J" in J. Early's Hair Salon and except for her protégé Jonathan it's just her. She is warm, welcoming, chatty and knows how the hell to cut curly hair. After years--years!--of mediocre haircuts it was a blessed relief to sit in the chair of someone who 1.) actually knows how to cut curly hair and 2.) is extremely personable and easygoing. Sometimes I get #2, rarely I get #1, but I haven't had both since I was in college. Jackie gave my current cut a critique of sorts, saying it made me a little dowdy (sad face) and diagnosed the weird curl pattern on the back of my head that always goes flat and makes the sides look mega-bushy. Finally!!! Someone actually considering how my hair works and what would most enhance my face. It's about $20 more than a Newbury Street salon cut for her special "curly cut," ($85 total) but it's entirely worth it if you're walking out with something done specifically for you, not a cut and paste job from the Manual of Generic Haircuts. Her salon has three comfortable chairs for waiting and complimentary water. The shampoo chair is surprisingly comfortable and although a small space it's very easy to feel relaxed in there. I was a little early for my appointment and my confidence was bolstered as I eavesdropped on her conversation with the gentleman in the chair getting his haircut. They were having a lively dialogue and I appreciated that when it was your time, she would be directing all her attention to you...which is exactly what happened when it was my appointment. Jackie is the rare stylist who really knows what she's doing and can transform your hair into the best it can be. It's like getting a makeover. Go to this woman and trust her to know what's best! read more

Jackie rocks, flat out- whether you have straight or curly hair (mine is in-between). I have TONS of hair, and have had hairdressers complain to me before- even had one hairdresser in Porter Square tell me to go home and wash and blow it out BEFORE he'd cut it...Jackie has never complained once- always a good start ;) She is very skillful, a very attentive listener and also intuitive in bringing out what you'd like even if you're not quite so sure... Worth every dollar. What are you waiting for!!! Make an appointment- esp. if you have curly hair. If you get there early, go to St. Mary's nails in the basement...also a great place! read more

J Earley's is hands down the best place I have ever gotten my curly hair cut. Great story of Jackie Earley starting up her own salon (near BU), trained in the Curlisto style (originally worked in Carriage House Salon - in Harvard Square). $85 for the curly hair cut, but I definitely recommend the splurge. She might be a little liberal with hair gel, but after a wash you'll be a happy camper. read more

I've been coming to see Jackie for nearly 10 years and she is the only person I let touch my curly hair! No matter where she's moved, I've followed her. I've tried top of the line salons as well as Deva curls and no one compares to Jackies curly cuts. It's really hard to find someone who knows what to do with curly hair. I'm bummed by some of the more negative reviews on here as it's the exact opposite experience I have had. She's much cheaper than a deva cut and she's super nice and friendly. She's British (as am I) and culturally we can be a bit blunt but it's never coming from a negative place. If you're looking for someone who is going to transform your curly hair and make you feel like a million bucks, Jackies your gal! read more

This was a great hair cut and experience. I normally hate getting cuts because I'm never happy with the result or the experience of going to a salon. I made an appt the same day (morning) and I specifically asked for Jackie. I was the only person in the salon until right near the end when the next two clients came. There are only two chairs in the salon, so there can't be too many there at once, and it was a spacious and minimal design that was very relaxing. Jackie took time to look at my hair before it was washed and ask what I wanted done. The person who washed my hair and set me up was friendly and talkative, I got several great book ideas to read from him. I asked for a curly cut and a few chunky highlights that weren't gold. Jackie talked to me a lot during the cut, she's quite friendly. It was nice to relax and not be so on-guard during the appt. My highlights were a lovely color, very non-gold and flattering. At other salons I've had people bring out highlighting hair samples and match against mine etc, but she didn't. She could tell from looking! For the cut, she used the scissors to thin out the hair on separated strands at different lengths, i.e. took a chunk about the size of two fingers round, pulled it out to see the curl, and ran the scissors against it following the wave or curl. This took a long time and it why the curly cut is more expensive than the regular cut. I suggest telling her when your hair is curliest (i.e. if it's more curly when it's dry, ask to get it cut dry instead, I may try that next time). She didn't cut side layers, but did cut one layer in the back so that the top layer was shorter than the bottom and gave it some lift. My hair is more curly than frizzy now, although for me the jury is still out about scissor-cutting down the strand. I know it's a very popular and workable way to make curly hair more curly and bouncy, but I do notice more fly-aways. That said, it is overall far more manageable than it previously was and I've been wearing it down and curly ever since (instead of cramming into a bun and trying to forget it's there). The final cost was $120 for the cut and 1/4 highlights. This is spendy, for sure, and isn't what I choose to spend my money on every 6 weeks so it will sadly be a while until I can get back -- but the money spent was worth it and I've been paid back in compliments and feeling lucky to find a place and stylist that could make my hair "work" again. Boston has inflated prices all around, and the price charged here is not overly expensive compared to other salons -- but I found the experience, the service, the cut and the long-term results to be far superior. read more

So I don't have curly hair, I have pin straight hair. Jackie does a great job with it, I've been going here for 3 or 4 years and she never gives me a bad haircut. My hair is very thick and its manageable the way she layers and razors it, without looking choppy.Plus she highlights it and it always looks natural and I get tons of compliments. She also did my hair for my wedding and I was very pleased. Plus, she styled all the mothers and grandmothers and everyone looked beautiful. I recommend Jackie for any hair type, not just curly. read more

I am a person, like many of my curly-haired cohorts, with a history of haircut trauma. Not at J Earleys'. My hair looks and feels fantastic. I have found that Boston is not terribly familiar with the concept of "glamour," or at the very least, just not accustomed to it. After years of unwanted "corporate cuts" I have finally found a woman who cuts hair the way I want it cut. I believe the words that escaped my lips when I rose from the styling chair were "I think this is the best haircut I've EVER had." And that really says it all. Thank you! read more

Jackie and Kris are fantastic. I have very curly (Irish) ringlets, and Jackie really knows how to treat a curly girl right. The vibe of this salon is both happy and calming...Jackie is chatty in a perfect way. I was relaxed and my hair looked amazing by the time I left. Yes, it's a little pricy (but in line with similar salons), but the care and love that Jackie put into my hair made my visit very worth it. Jackie's my new BFF hairstylist. Can't wait to go back. And the Kevin Murphy products she has are an absolute marvel. Love them. If you are a curly girl, head to Jackie. She'll do you right. read more

I walked into J Earley's today without an appointment and she was able to cut my bangs on the spot. Our whole interaction lasted less than 20 minutes, but I will definitely return to this salon because my bangs look fantastic. Jackie gave me a short, choppy look that really compliments my face. I really appreciate a stylist who can visualize the right kind of bangs - so many stylists are reluctant to go too short for fear of upsetting the client! This was a great experience and I would definitely recommend her and return! read more

It's taken me a long time to write this review because I really hate giving low ratings, especially to small businesses. But I feel like, especially for such an expensive cut, other curly girls needs to know! I literally cried the whole way home after leaving J'Earleys. As my curly hair was being ripped through by her thin toothed comb, it took everything in me to not just walk right out of the salon. She does not know how to cut curly hair... AT ALL! I kept telling myself, maybe she knows what she's doing and it will turn out great (despite everything I know about curly hair)... but, it didn't. When I left, my hair was a big poofy mess. My hair is so curly, it should be cut dry and in pieces, not wet with a comb. I can't believe she had the audacity to charge me. A week later I had it fixed at Dellaria for a third of the price. read more

I am furious and seriously frustrated! Granted, I got a coupon on Living Social (cut and color for $60), but I read the fantastic reviews and thought it would turn out well. Perhaps this all happened because of bad timing, but personally, I think it's bad business. My epic and sad adventure with Jackie follows: I make an appointment for the cut and color. I show up to the salon. There is no salon. The place was entirely gutted. I initially thought f*** I got screwed over by some scam. I called and on the answer machine was a message saying "We're moving to Washington Square July 1st and operating on a 3 day week" Jackie calls me back several hours later. "Sorry, i forgot to reschedule you, it must have slipped my mind." We set up a new appointment for Friday July 2nd at the new location in Washington Square. July 2nd rolls around and I call in the morning to to double check so I don't run into the same problem that happened the first time. No on answers and this time on the answering machine is a new message " we're operating temporarily out of Zen hair in Kenmore and operating on a 3 day week" (not listing Friday, which was the day of my appointment) SERIOUSLY!!? I got screwed over AGAIN! Several hours pass and Jackie calls me back. "Sorry, but I had you in for last night, July 1st, I waited, and since you were a no show, I can re-schedule you but as a policy I'm only going to do a cut and not the color" EXCUSE ME!!!!? First off: how come I didn't get a confirmation? I wrote down July 2nd and even put it in my digital calendar. There is no way I would have misunderstand. July 1st was the supposed move in day to Washington Square. I was never told to go to this temporary salon, I was told to go to the new salon in Washington Square. I understand that she is going through a transition and it must be hard moving and all that. But at least get organized. In my history, the salons are suppose to call the clients and confirm, not the other way around. Even still, if you're moving and have no more help and decide to schedule appointments, at least stay on top of them. BAD BAD BAD business. I am furious with the way I was treated. I am furious that I wasted my money. But mostly, I am furious that I waited and gave this salon a chance after the first screw up. I should have known better. J Earley will never get my business or my recommendation. terrible. read more

I went here for the first time in the fall last year. I had a living social coupon to use. The salon was in a great location (not as good as St. Mary's), but I could deal. It was well decorated and I got into my appointment on time. The haircut was the best I have had in Boston hands down. Better than many Newbury street cuts or places making the top 10 city search. My color was also stunning and lasted until my next coloring. Now you may be wondering why it did not give 5/5 stars. To begin with Jackie was very nice during the cut in general. I personally did not have any issues with her. She did become aggressive with someone on the phone while my color was setting. They also had a coupon deal, but the time was limited on getting in before it expired. It is understandable not to extend the date on a package, but to be very angry with a potential client is less good in my book. She then proceeded to complain about other costumers getting lost on their way to the salon or arriving late. I am sorry, but hearing angry things about other clients only makes me think of what you tell others about me. The real icing on the cake came with my shampoo. I know they just moved and are working out some of the kinks, but the shampoo girl could not get the water to be hot let alone warm. She said the tank must of run out of water. She was very gentle and good, but having cold water poured on your head to wash out color is not anything I suggest to anyone. I did not speak up and I should have said something to Jackie (the shampoo girl didn't mention it to her), but I figured I was already there on a coupon. Long story short - I hope they get the water situation fixed. I could see this place being great for long term clients and returners. The hair cut was truly awesome. read more

Jackie is delightful and listens better than any other hairdresser I have ever been too. Loved my cut so much that I even recommended teenagers with wavy/curly hair to see her. They also are thrilled. I am so relieved to finally find a person I can totally trust with my fine, curly hair. Easy parking, clean facilities and she sells a quality product . read more

I went to this salon after reading all of the stellar reviews on Yelp, but was extremely disappointed with my haircut and color. I wanted to like it as the owner, Jackie, is kind and welcoming but my haircut and color were so terrible I had to get my hair redone that same week. First off, she gave my hair a curly cut even though my hair can't hold a curl with a curling iron. A curly cut is basically an extremely expensive haircut where Jackie cuts your hair different lengths, but not like layers. As a result of this technique if you do not curl your hair it looks like you've had a really bad haircut (think many different lengths all over your head). I also got partial highlights done. I have very dark hair and I asked for subtle highlights, nothing dramatic; just enough to prevent my roots from showing. Well she gave me bright blonde highlights which looked ridiculous in my hair. All in all, Jackie did such a bad job that my mom, sisters, boyfriend, boss and roommate all made comments about it. I honestly would not write a bad review unless I was very disappointed, and I was after my experience here. She is a nice person but cannot cut hair. Perhaps her "curly cut" works well on some people but I seriously doubt it and whatever you do, do not get color done by her. Very expensive and bad. When I was there she was talking to her assistant about Yelp and the reviews in front of me. If I understood what they were saying correctly basically they said that they recommend people they know are happy with their hair to come here and write a review, even providing them with a card with the URL. So I'd be very skeptical of all the reviews here. read more

I had both a good and bad experience with J Earley Salon. Unfortunately, the Yelp website listed their old address as their location, when in actuality, the Salon recently moved. I was a half an hour late to my appointment because I went to the old salon first, and had trouble finding the new location. I called and apologized and was more than willing to reschedule so the hairstylist wasn't late with other appointments, but she was extremely rude telling me it was disrespectful that I was late and she couldn't understand how I could not find the Salon when it clearly states on all websites the new address. Yes, it does, but it is also in size 10 font in light gray writing. When you're in a rush to get to your appointment on time, you don't have the time to browse the website looking for hidden messages. Fortunately, she had a spot open for me an hour later and was willing to give me a haircut and a gloss (when I initially made an appointment for a gloss, highlights, and a haircut). She was nice when I walked into the salon and we had good conversation during my treatment. I made a point to apologize several times for being late, but also.. I thought the way she handled the situation was ridiculous. I probably would've gone back again, but for the sole purpose that she was rude and arrogant, I won't be returning. From all these reviews, it seems as if she does give good haircuts, but she should work on customer service if she wants repeat customers. She must've punished me for being late since she cut my left side shorter than my right. Good luck with your curly haircuts. read more

I cannot speak for curly haired women but I have straight hair and probably had the worse haircut I have ever had. She didn't section my hair and do it a bit at a time. Just cut it straight across! Because it is so blunt it would not curve under. I look like I am in the third grade. Plus it was longer on one side than the other. Had to go elsewhere to have it fixed. Asked for very subtle highlights----got yellow stripes against dark brown hair. Talked on the phone while my color was processing. I definitely cooked too long! Had a living social deal. Maybe that's the reason why----but I don't it should be. Very disappointed read more

Ah where to begin? Maybe she was having a bad day or two. She's a lovely person but first she gave me nearly white (supposed to be blonde) highlights with many spots bleeding into each other and bleaching my scalp. I asked her to tone it down and she did but sent me home to wash out the toner myself- when I did, parts turned BLUE. School pictures were the next day, too! I called and she apologized and told me to scrub it with dish soap. Didn't help. Went back in early the next morning and yet again she sent me out with toner on my head to wash out at home. It felt very odd - like I was leaving a dentists office with gauze in my mouth or something - just seems like you should really finish the job once you've turned someone's hair blue - after they paid 180 for highlights and cut. Needless to say it still looked awful, big skunky white strips. I drove straight to boylston street Vidal Sassoon and they had to dye it nearly black to cover up the bad highlights. My hair has been weakened ever since and seems to be shedding much more than usual. Also she "thinned out" my hair to help with volume in the cut but really what that did was leave very short pieces up top and long thinned out stringy layers below. So - goodness - one of the worst for me personally. I'm sure I'm a very rare case and maybe I could've done something to help her do a better job, but--- well --- :( read more

J Earleys' Hair Salon - Hair Salons Near Me - Brookline, Massachusetts

I wish I could give this salon zero stars! I bought a "Living Social" deal for this salon. $80 for $160 worth of services. I was excited about my haircut/color. I made an appointment, turned up on the day only for her to tell me that she had booked my appointment in the wrong week. What a waste of time! The next week I turned up for the appointment (again) only to find that she had shut the salon. It was completely empty. The people at "Living Social" tell me she has moved premises. I received no notice from her regarding this. Her conduct was unprofessional to say the least and border-line dishonest. I would NEVER recommend this salon to anyone. Luckily the lovely people at "Living Social" have agreed to refund my money. read more

New to town and charged with the daunting task of finding a new stylist, I wandered in to J. Earley's. I live in Washington Square and figured a local salon would be a major plus. How the heck do you choose a stylist anyway? Ask to see a portfolio? Nah. Not me. You have to take a chance and just sit in a new chair. SO HAPPY! Jackie is excellent! I brought her a picture, and she adapted it to suit my hair and my active lifestyle (i.e., hair up quite a bit). I'm REALLY particular, and feel safe in her hands. Plus, I have short hair, and there isn't much wiggle room if you don't like your cut. Thank you, Jackie! The cut passed the mom and boyfriend test, but so much more importantly, makes me happy. read more

I've gotten only cuts here, no color, so can only comment on that part of the service. Each time I get my hair cut, it's top-notch, and a great experience. Jackie is very skilled, listens carefully to what her customers want, and while it's not inexpensive (the "curly cut" -- her specialty -- is $85), I go in trusting that I will always come out looking much better. If you've got hair that isn't "regular" -- either too frizzy, or too thick, or too thin, or too flat, or just not looking the way you'd like, Jackie is def. the person to see. She also sells wonderful hair products that I haven't seen at other salons -- organic, sulfate-free, alcohol-free, paraben-free. read more

It makes me sad to put a bad review on here. My experience at this salon was so bad, that I feel like people should be warned. A couple years ago I was at BU and I purchased a spa package that included a few services at J'Earleys. I've had my hair done at the same salon since I was a teenager, so I was looking forward to the experience. On the positive side, my hair came out fantastic, she made my curls really pop and gave me a very nice color. Yet, the nice hair wasn't worth the bad treatment I received. Right off the bat I was told by the owner/stylist that I would not be receiving all the services I had paid for in my spa package. When I tried to argue, she complained and whined about how she had agreed to be part of this package to gain new business, but she didn't need new business so I was lucky she was even going to honor any of the package. This offended me very much. Although, again, she did a great job on my hair, she was very rude and belittling to me. Another student walked in and she treated her very well, so I felt very low. I would have said something, but she's the one holding the scissors... Suffice it to say, although I agree with those here who say this is a place to get an excellent hair cut, I also agree with the reviewer who says this woman is very rude. I was treated very badly, and although recently I've considered getting a similar hairstyle I WILL NOT EVER return to J'Earleys, as I do enjoy being treated like a fellow human in other salons. read more

Rude! I called to inquire about prices and availability and the woman who answered the phone was rude and curt. She had an opportunity to gain a new customer, but I only spend my money in locations where the people are kind and helpful. No thank you. I will go somewhere else. read more

I made an appointment here which I then had to cancel a few days later because of a work commitment. Frustrating, but no big deal. Then, two days ago, I got a call from them asking why I didn't show up for my appointment. I explained that I had canceled it the previous week, and the woman was so rude to me on the phone and accused me basically of lying, saying it was "suspicious" that my name was still on the schedule, etc. If this is how they treat their customers, there is NO way I'll ever go back. read more

I would have been delighted to add a glowing report to the others. Alas, my haircut was so awful that only two weeks later I'm about to get it repaired in Iowa. Jackie and I had never met before and our conversation was cordial, so I can't imagine there was any sinister motive behind the disastrous clipping. The atmosphere wasn't exactly professional either, with a mid-treatment customer sweeping up hair from the floor. As you can imagine, nobody comes to Iowa for its haircutting reputation, but they can only make it better. Reader, beware! read more

As a forty-something who has prematurely grayed, I was desperate to try color, but terrified, too. There is nothing worse than a woman my age who looks like she is trying too hard and has clearly fake hair color. Jackie was great. She worked with me as a partner to find a color that was right for me. I constantly get compliments on how natural it looks and people are always surprised when they find out that I color it. I'm also someone with curly hair. Like the rest of you curly-headed people out there, I have some horror stories to tell. Luckily, Jackie isn't one of them. My hair has never looked this consistently good. Again, she worked with me to find the cut that suited me best. All I can say is that she's stuck with me until she retires! read more

I had an excellent experience with Jackie. My hair was a big triangle, and it's been ages since I had a proper cut for curly hair. I've found most stylists just don't understand how to cut curly hair, and I just couldn't find anyone who understood what needed to be done. My Ouidad cut looks great, my color has been fixed, and I am very satisfied. When Jackie reviewed my hair with me, she said everything I wanted to hear. A Ouidad cut is not cheap, I compared prices, and costs more to get one on Newbury Street. Thanks Jackie, I will definitely be back. read more

I have curly hair and never knew what to do with it until I went to see Jackie at J Earley's. After my first visit my hair stopped poofing and started actually doing what I wanted it to do. I trust Jackie entirely. It's expensive, but I used to get my hair cut for $15 every few weeks at super cuts. Now I get it cut every three to four (five? don't tell) months for $85 and spend more on product, but it does an amazing job and my hair actually looks good. read more

Sorry, J Earley and Yelp - you didn't deliver for me. I read the Yelp reviews of this fabulous curly-cut specialty salon and went a couple of times. Yes, she's friendly and the place is clean. But I spent twice what I usually spend on a haircut for my naturally curly hair and didn't like it and even gave her a second chance and still was not satisfied. She didn't even cut my hair even on both sides of my face. And I wasn't going for the asymmetrical look. I've talked to other curly haired girls who also got sucked into this salon because of the great reviews. We haven't gone back. I subsequently found a great stylist, for half the price, and easy parking, though a haul since she is in Arlington Center MA. I'll post a positive review on Yelp for her, but not here. Sorry, Jackie. read more

I've gotten my hair cut a couple of times by Jackie. I went to her salon really out of convenience. It is in my neighborhood, is never is busy, so it is very easy to get an appointment. It was getting really hard to get a convenient appointment time with my previous stylist and I thought this was a bit of a win as I was sick of heading downtown to get my hair cut. Her cuts are wallet-hurting expensive ($95). But I kept going back. I have had a few reservations during appointments (most conversations involved Jackie trying to sell her cosmetics line or products), the hair from previous appointments isn't always swept up, etc). But, I kept going back (stupid me) I have fine, wavy hair that I can easily wear curly or straight. Jackie does give a a very good curly cut. My hair is pretty easy. Every time I got my hair cut by Jackie, she talked to me about highlights. I brushed her off, but as I have recently discovered some stray grays, I finally went for it. I was so nervous. I have dark brown hair, and olive skin and really did not want any type of blonde highlights. After a brief (maybe 10 second) consultation, she began to foil my hair. It took about 10 minutes, and then she put on her coat and went to STARBUCKS, leaving me in the chair. I was baffled, but brushed it off. This isn't a place that goes out of their way to make you feel welcome. No one takes your coat, gets you tea, brings you a magazine, etc. When she came back and took me to rinse the dye out, she let out an audible sigh/gasp and told me that she would have to do a "neutralizing" treatment. I had no idea what this meant--but as she began cutting my hair, I saw that my dark brown hair was now streaked with orange. There was one "chunk" of my hair near my face that was completely bleached orange. She called it "gold". But it was most definitely orange. I was really uncomfortable with it and close to having an emotional breakdown. Jackie was very COLD to me--and told me that if I didn't like it to come back tomorrow. I left in tears and out over $200. When I came home, my husband told me I looked like an "ompa-loompa". My very honest friends told me it looked like I put sun-in in my hair. Another hairstylist who happened to be in my yoga class told me it looked like a peroxide job. So, I went back in. Jackie barely listened to me. To be very clear, I showed her a picture of what I was looking for. She again hastily applied "neutralizer" to my hair (I still have no idea what that means). Again, she put her coat on, let me know that my blowout was complimentary (are you kidding me?!?) and went to STARBUCKS again. Her sweet assistant finished the job and tried to console me. My hair color was tamed for the most part, but the front streak was still orange. I can't use my normal part because it is completely bleached. Immediately, I made an appointment for a consultation with a colorist at another salon (I'll give them a rave review in another post). They were able to break down what they think happened and make me look GREAT. They came to the conclusion that she used cheap, "high" lift color that should only be used on blondes trying to go blonder, and covered it up with lots of "gloss". I am sorry that I kept coming back to this salon. I always left with a solid haircut, but feeling like I was paying highway robbery. This woman charges Newbury Street prices, but definitely does not provide Newbury street service. read more

I've been here twice in 2013 and 2015, and I only went back the second time because I knew it wouldn't be Jackie doing my hair. Jackie is a really rude person. If you go, watch how she treats other stylists. I hope there is such as thing as karma because some of the sweetest people I've met she treats like they're less than dirt under her shoe. I am on a chemotherapeutic for a condition and the first time I was there in August 2013 Jackie started loudly proclaiming that she knew what should be done for me (as if she's a doctor) so I didn't shed so much hair. It was really embarrassing. She also does not care about negative reviews, or if she upsets someone. Her attitude is that if you don't like her, she doesn't want or need you. If you like her and want to come back, great but she won't treat you special. She is not a nice person. Do everyone a favor, avoid her. read more

I didn't realize what a good cut looked like on my big big curly hair until I visited Jackie. My haircut is a little expensive, but my hair can go much longer between cuts because the shape grows out so well. I even went 5 months between cuts once because I was too scared to trust anybody else with my hair, and so I put it off until I could manage to make it back to Boston again. read more

Ulysses was great...I made a same day appointment and was greeted immediately by Ulysses. He was so friendly and listened to what I wanted which was just a couple inches off but he genuinely cared about my haircut..taking the time to ask if I was comfortable, check his work with me, and add his genius to give me great layers and a great cut! Will definitely be back again. Worth spending a little bit more for an an expert who likes what they do trust me!! read more

I love the way Jackie cuts my curly hair and have been going to her for years. I have fine hair and wear it short to chin length, and she always cuts it so that I have a lot of volume and lift to the cut. It's not a cheap salon, but you get what you pay for, IMHO. However, Jackie cuts it so well that as my hair grows out, it still looks good. I also get a gloss treatment for color, which I love because it fades out naturally. She is using a new brand of color now and it lasts longer and the color is better than what she used to use (which was still good! this new brand is just better). I'm sad to see some of the poor reviews because I've never had a bad experience here, or at her other location. read more