I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

I got an oil change and tire rotation when I visited. Everyone who works there is so nice and…read moreanswered any questions thoroughly! It is a little bit pricey, but could be worth it if you're looking for great community and service!

Awful Quality! Horrible Service! They touted their experience and promptness in installing new…read morebrakes, flush, pads, rotors, and calipers. They charged well over $1,000 for installation. Worst of all, they ruined the brakes because the put the pieces in backwards. Who does that! No refund! No explanation! I then had to pay a different shop to fix the damage they did and then install the brakes correctly.

Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

These guys are professional in every sense of the word. Fast, affordable and thorough…read more My go to full service auto mechanic. Thanks guys!

Ben was a wealth of information and saved me time and money by educating me on some issues that…read moredidn't need a diagnostic on!! Thank you!

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

Friendly word of advice... shop around and check their pricing against other shops. We were quoted…read morean astounding *$3,200+* to replace a leaking water pump. We shopped around and found someone else to do it for $600. Not only that, but it was simply a hose leaking and it ended up being even less expensive! I have little faith that this company would have charged us much less to replace a hose once they got in there and diagnosed. Prior to this we've taken our cars here for basic service (extra star for that!) but I do feel this quote was egregious and left a bad taste in our mouth - which lead us to find a new auto shop all together. They lost our business because of this.

UPDATE TO PREVIOUS REVIEW: The condenser on my A/C had a leak and needed replacing. If this shop…read morehad bothered taking 10 minutes to look under the hood, it would have been easily seen. They missed a chance to make a few thousand dollars on this repair. If you bring your car here, you'll have to push them to check everything or else get a second opinion.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

Highly recommend Dylan great mechanic changed front and back pads and rotors including explaining…read moreissues with my vehicle , honest proficient and mostly convenient great Cust service

James seems like a hard worker but he told us our radiator was the cause of our coolant leak, when…read morethat was in fact not true. So we paid over $900 to fix something that was not the issue. I emailed him about this and did not receive a response. I feel it is untrustworthy that he "fixed" something that did not need to be fixed and then we still had to fix the actual problem later.

Fair prices, quick service and experience all present. It also reassured me to hear one of the…read morecustomers share she was servicing her car at this place for 13 years.