Hadn't had a burger in over a year, and I must say this was the best burger I had tasted in a long…read moretime. Nothing like being able to customize your burger however you want. The fries are so good. Food came out quick and my favorite thing was the Coca Cola drink machine with all the drink options. Hard to come by those drink fountains these days

I have enjoyed eating at 5 Guys, until recently. I can't say that my experience is common because I…read moredon't know that. With all the fanfare coming into the place all around saying how wonderful this place is, gives a false sense of security to me. I am not sure why my experience this time was so critically awful but it is unfortunate. Although the service was standard of the current food industry here in El Paso, TX, the connection from website to currently available products at the location were a huge disparity. The inside of the store is like all 5 Guys, deadly to a person with a nut allergy, and not that unclean but it looked like it'd been a day or more since the floor had serious attention. My wife's Veggie Cheese sandwich was clearly overly-greasy and disgusting, and it straight for the garbage. My hamburger that I ordered did taste funny but I decided that it was just me. It was not. I ate nearly the entire burger until my body rushed me into the bathroom with a severe hamburger allergic reaction that sent my rear-end on turbo-flush. I spent the next couple days trying to get over the food poisoning and from that moment forward. After spending over $50, 5 Guys has been banned from any future business with us.

Aww man I have been wanting a smash burger with real flavor and seasoning in the meat and this is…read morethe place that has that. I got the jalapeño smash burger and it was delicious. Now I cannot say the same for the fries and nuggets. The nuggets were salty and the fries not as crispy and fresh. My toddler loves nuggets and fries and would not eat them.

Great burgers, but they may want to rethink their advertised hours…read more Service great and upfront when I arrived at 8:30pm, they had already closed the dining room... but they were honest, and I still wanted a burger. We ordered two kids cheeseburgers, a single cheeseburger, and double. The adult burgers come with ketchup, onions, and pickles. They are cooked medium. They taste amazing. The kids' meals come with a juice box, and some fries. We also got an order of vinegar and sea salt fries. The fries are krinkle cut... not bad, not great. I really wanted to try their shakes as well, but guess what... they were out. Also of note, I found the place to be super economical. We didn't get drinks there, just burgers and fries. The dining area was just like any other burger joint, and was clean... ready for close. However, it would be a good place to enjoy your amazing juicy smash burger (or double juicy smash burger).

My Canes dining experience at this location was beyond phenomenal. Food was hot, fresh, and…read moredelicious. My family and I were greeted upon entering by the staff, Valerio at the register was professional, friendly, and gave top notch customer service during our whole dine-in experience. The restaurant was clean and well maintained, Dominique was non-stop taking pride in her work ensuring the place was being maintained to a high level of standard. I approached the manager Stephanie and told her how much we enjoyed our lunch, and that she has such a great crew. I watched each interaction the staff had with other guests, uplifting and engaging. This Cane's location at Zaragoza/Joe Battle, El Paso needs recognition for how well everyone worked together to make a great experience for their guests. Valerio, didn't just work the register, but even during our meal he stopped to ask how our meal was and if we needed anything; taking an empty tray and clearing unwanted items. This place deserves 10 stars!!!!

***DRUGS BEING DONE AT THE CORNER TABLE. Woman yelling at herself and flinging an umbrella…read morearound*** UPDATE BELOW Unfortunately this review has nothing to do with the food, or the regular employees who help us here-- all of which is typically a great experience. Rather, this review is about the experience my husband and I had there today when we went inside to eat our food. We had ordered, paid, and just sat down when a woman came in through the door after just burning weird incense or something, which I believe also had caught her jacket on fire. She was standing outside the doors closest to the register and had a ton of smoke coming off of her/around her. Not kidding, it looked like a small fire. Not a vape, or a cigarette, like a literal small fire amount of smoke. She then walked past the registers, and brought a TERRIBLE burnt smell in with her, walked straight into the bathrooms carrying an umbrella, bags, etc, and after about 10 minutes exited the bathrooms. She began pointing her umbrella side to side, saying things that were hard to make sense of and then left. About 15 minutes later she came back inside and came and sat right behind me, my husband, and our infant. I immediately got up, went and told the staff, and asked for a manager just so this could get taken care of as there were other CHILDREN inside the Canes. She started yelling and talking to herself, and pulled out a big bottle of pills started taking them right there on a table that families are supposed to be eating at. My husband witnessed this as he was trying to box up our food to go. I don't know what happened, but I'm typing this review as I sit in the parking lot with the food that I ordered. And I haven't seen her exit yet. The manager was just standing there, tables away as we exited and we didn't actually see him go approach her. I'll update my review if this gets resolved in any way, but I don't feel like I was taken seriously on this matter. Rather that I was just trying to complain which wasn't my intention. It was for the safety of not only myself and my family, but the other people there. You cannot allow people to come and do drugs at a table where there are children just feet away. If I saw her, I know others did. And I just don't appreciate that it wasn't handled before I had to go to the counter and say something. And honestly I'm unsure if it was handled at all. As an establishment you have an obligation to make your customers feel comfortable and safe, and I feel like that was not a priority today. $40 down the drain for some BS experience. UPDATE: She was sitting outside as we left the parking lot at one of the tables and as we drove by, we saw her walking back inside to the back corner table inside. So it was obvious that no one actually took us seriously or made her leave for the safety of anyone inside. Today, Monday, December 22, I got in contact with Cane's customer service and I was given 3 vouchers for box combos. The customer service representative was extremely helpful and nice, and I do appreciate the concern that was expressed over the phone, I just still wish the entire experience wouldn't have occurred. It caused me to get upset at the table and not even want to continue eating before she came in the second time. What was supposed to be a relaxing lunch out with my husband turned out to be anything but. I also didn't appreciate the laughs and snickers behind the counter from most of the staff. So yes-- I got my money back from yesterday in the form of vouchers, and customer service is forwarding this to a different higher up team, but it honestly shouldn't have even had to get that far yesterday. Their food is great, don't get me wrong. I love cane's. The service is always friendly there at this location, and the chicken is cooked to where it's perfectly crispy. 10/10 on all of that. No complaints there. But I'm not sure I can go back to this location after that. My husband made a great point yesterday. She's just sitting there taking a handful of pills at that table and some unsuspecting family is supposed to come along after she leaves to sit and eat at the same table that just happened at? No thanks.

My family and I absolutely love this place. Burgers are good and family loves the fries ( I don't…read moreeat fries). It's a locally owned business and will always support. We've never had a bad customer service experience there. The closest we've come to have a bad customer service was a new person taking our order at the cashier and messed up our order a little but they fixed it right away. I love the place also and feel like they did good with the decor and painting inside. Makes it super hometown feel and hope people keep supporting this place. Disappointed to see some of these reviews. My family and I use to travel all the way to the west side to eat here because I've always thought it is a better version of In and Out. Mainly because of the lettuce I think.

First time here and it did not disappoint! Delicious Burger and great service! I will definitely…read morereturn in the future. Burger had great flavor and the fries were very well seasoned and fresh.

Just happened by here while attending an event. The brothers were very sociable and explained their…read morehistory of starting with a food truck. I had the California Burger added bacon and my wife had the baked potato with chicken. Both were excellent. For a food court establishment, they have hit it out of the ball park. Burger wasn't overcooked and had good flavor. Fries are the thicker natural cut and cooked just right. The baked potato was cooked great and the chicken topping had great flavor and was tender. Not what you'd expect at a mall food court, but I'd recommend making the trip if only for a good burger. I think it's a better burger than some of the more popular chains like Five Guys. Give it a try.

I placed my order, 20 minutes to get my order and I was the 2nd person in line. Then again, their…read moreempty chairs should've told me something. The rolled tacos, soggy, the cheeseburger, no cheese. I tried asking for ketchup, forks and napkins....the cashier nowhere to be found. And, I saved the best for last. Roaches!!!! I saw one on the wall and one crawling across their counter. Never again. Scrappy service, scrappy food, and roaches. Oh, and way overpriced. Yuk!!!

Super friendly cashier and fast service. I ordered the following:…read more Prime Rib Steakburger Combo - Thin-sliced prime rib stacked on 2 Steakburger patties with melted Swiss cheese, grilled onions, and sauteed portobello mushrooms on a toasted bun with garlic aioli. This burger was delicious. It was hot, juicy, flavorful, and very filing. I cant wait to be back for some more! Very convenient location.

Dinner time at Freddy's was perfect for us as it was another moving day!…read more The service was quick, and the service was very good! Friendly staff, delicious food, and an immaculately clean environment! Who could resist, or ask for anything more?

April 2021 Charleys Philly Steaks inside Freedoms Crossing's Food Court in Fort Bliss Main Post…read more Let's begin with I love Philly Cheese Steaks so it is possible that this review it is already bias. I still remember the very first time I tasted Charley's. I was fresh out of basic training in Fort Jackson SC and the sweet amazing yet explosive taste of Charley's Philly Cheese steaks. Gush, It is then when I became a fan. Chilly Cheese Steaks, soft bread, cheese/no cheese, beef, chicken, mixed, salads, fries, loaded fries, oh my oh my!!! I love Charley's fries because of the seasoning and availability to add vinegar. I also add vinegar to my philly cheese steaks Anyway, my experience at this location was for the most part positive. There were people 6 in-front of me, within 3 minutes I was already placing my order. Within an additional 4 minutes my Philly cheese steak was done, then I got my fries. It is then when I ran into a hiccup of unhappiness... I requested seasoning and vinegar and they had NONE!!! Buu!!! Today I give this specific location a 5 out of 5 because they promptly took my order, served it and the food was Outstanding!!!!!! Highly recommend!!!

This one is conveniently located in the Freedom Crossing Food Court as one of over 10 choices of…read moreeateries. I used to stop by here occasionally for a breakfast sandwich. Unfortunately, they are currently not serving any breakfast due to COVID-19 restrictions. I hope they will change their hours back to pre-COVID days soon because I like their breakfast sandwich choices the best among many other breakfast offerings. Nonetheless, among many choices we have for sandwiches around, this is one of my favorite places for lunch. Charley's "Philly" cheesesteak may not be an authentic Philly cheesesteak, but it's a very good sandwich in itself and an alternative where there's no Philly cheesesteaks around. Their loaded fries are also good though I normally avoid them for their excessively abundant calories. Once in a while for some special occasions, I might splurge and enjoy their goodness. Those occasions are far in between these days. They also offer very good flavoring choices such as beef or chicken, buffalo, teriyaki, etc. You can enjoy them according to your mood in the moment, or simply sticking to your favorite.

Always such a perfect service such kind people work there and it's always extremely fast they put…read morethe fast and fast food their food is always warm and perfect and they almost never messed up an order thank you Chick-fil-A.

their nuggets are bad,they forgot part of my food TWICE,theyre service is kinda fast and you have…read moreto yell their order NOT for them to forget it,they're codd salad is mid with ranch and their lines merging that's how you get in car crashes so 1 star only DO NOT GO HERE