20 minute wait and staff says they only have one guy working, it's always something with this location. They need to hire more, I would be so upset if this was how my business was being ran. read more

I have special thank you Samira was very personable and she also did a really great job job on her customer services, because I was making a wrong order with the coupon I had, but she was happy to adjusted with smile and no question ask, I definitely coming back to this place. read more

Been 3 cars back for 15 minutes. Nothing about this is fast food. Customers are pissed. I'd leave if I could get over the curb. Management should be ashamed! read more

Fast food here isn't very fast. It took us about 15 minutes to get to the register to order even though only 1 person was ahead of us. Then it took us another 30 minutes to get our food even though ALL we ordered was 6 tacos and an iced coffee. Anyways, all of that was almost forgivable because I understand having worked in fast food that they were short staffed. However the cook on the line making all the sandwiches was SO rude to a fellow coworker about an order. Literally yelled at him in plain sight when we were standing right there watching them. Don't eat here if you're expecting fast service. read more

They never get your order right. I work across the street so I come here at least twice a week. They get my order wrong 9 out of 10 times. They do it so often I can go in a get a free combo courtesy of the manager Freddy, because of how bad they are at getting it right the first time. Stay away if you're in a hurry! read more

Jack in the Box - Your hear a lot of messing around in the back. - Fast Food Near Me - Henderson, Nevada

I went through the drive through and asked for a low carb grilled chicken sandwich that they had... I get this all the time!!! The lady who took my order made it wrong the first time and then when I corrected her that I don't want the bread I.e. Gluten intolerant, she then stuck a piece of chicken with a piece of tomatoe and a salad bowl and put a chunk of lettuce on top They didn't wrap it with lettuce or make it correctly and my chicken was undercooked so I couldn't eat it!!! Never again will I go here read more

I was standing in line being ignored by everyone working. Then they helped someone who just came by after me so I let that go stood behind the person they were helping and when I step up to order they ignored me and yelled at someone behind me to ask what they needed. Worst service I've ever experienced at Jack in the box! read more

Came thru the drive thru, Samira was so nice. The cooks messed up my order, because on the receipt it was rang up perfectly. She was kind to make it the way I wanted, personally. It was perfect and she was very quick. It was so busy! And she managed to keep claim and help. Will definitely be back! Thank you read more

Went to the drive thru at 5:15am. I ordered at #21 combo with a caramel iced coffee. My coffee tasted weird. It was thick almost like a shake consistency. I couldn't even drink it. Not sure what they did to it. I don't think I'll ever come here again. read more

this is the worst location they never answer the drive thru no matter what time of day it is, they have even made eye contact with me when i've drove up to the window and they just walk to the back and pretend they didn't see me. sucks that this is the closest location to my house cause i'm forced to drive to a further location now since the employees are just check collectors read more

Cashier was out of dollars bills and coins to make change! Didn't get any for the 10 minutes he requested it. The floor was full of dropped food: fries, nuggets. Looked disgusting plus numerous employees walked over it for the 15 minutes I was there which none of them cleaned it up. Tables definitely needed to be wiped. read more

Let me start by saying I am a big fan of Jack and the box. Now that being said, I can say the staff at this location is horrible. I was handed my chocolate shake and the employee told me sorry we were just trying to get the "crap" out of the chocolate. whi says that? i looked at him like he was crazy and reminded him I ordered a strawberry shake. He rolled his eyes and took it back. At this point I would have just left but I already paid. so I left the drive e through and walked I to make sure my order was going to be correct. When I went inside they seemed confused when I explained to them I was the one and only one in the drive through, inside was empty as well. once they understood they said they would get my order out right away, as I waited I heard several staff member using foul language, and the cashier singing a pretty offensive song. when I was handed my correct order, I made sure they saw my displeasure on my face. Then someone on the line said if he does. it want his order dont give it to him. This is where I was forced to give a realtiy check to the young man. I spoke clearly and with a volume all the staff could here. The manager must have been out, or not care, because no one addressed my comments. I made sure nor to use harsh or threading language as I did not want to offend anyone sense of well being. Needless say, I will not be returning to this store, and understand why it has only 2 stars. I highly recommend tracing a fee more minutes to the Jack in the box on Blue Diamond. read more

0 star! This jack in the box location is horrible! Too many bad experiences, I will not be going back ever would rather take a further drive and avoid this location. One time I went there with a coupon for a $2 shake and was told I couldn't use because a little piece was ripped off so I paid full price and left. I went there a different day with my husband Thur the drive thru and waited at least 10 mins before anyone said anything through the machine we ordered and waited 20 more mins in line till we got to the window and we were asked if we had cash because there credit card machine was down, we don't carry cash so we couldn't get our order! Why they couldn't tell us this before placing our order is beyond me! Horrible staff!!! Waste of time! read more

This is by far the worst Jack in the Box I have ever been to. I want to like this place because it is near my home. Therefore, I have given them more chances to impress me then I ever should have. Food is ridiculously slow to come out. I'm talking 15 and 20 minute waits. Including one drive thru visit where I was asked to park in front of the restaurant for 15 minutes waiting for my food. Also one night they refused to take my order inside and forced me to use a kiosk to order on my own. This place flat out sucks. read more

I've been going here for a while. I don't know why this place has bad reviews because every time I've ate at jack in the box they've served my food hot and fast. read more

I've been sitting in their drive thru, well long enough to right this post. It's been at least 15 min and the line isn't moving. Not only are they slow, I asked what was in a few different items and the person handling drive thru said they had no idea. I know it's just fast food...but it should take 25+ minutes of sitting in the drive thru.. get it together. read more

This location has to be the worst! I couldn't believe how dirty the restaurant was! Dirty tables, floors and a mop and bucket right next to the dining tables! Yuck! There were four employees who were all goofing around, talking loudly about personal conversations and acting obnoxious! I should have trusted my gut and left. However, I proceeded to order and ended up with soggy, cold fries, a flavorless burger and one side of the bun was hard, almost stale. I will never return to this location! I've never seen such a poorly or more unprofessionally run restaurant! read more

I'm not sure why this location is so slow! If you have somewhere to be do not go here. Even the drive through takes 20mins minimal. I live in Anthem so this is the closest fast food restaurant on my way to work I usually have to cancel my order because of the extended wait. Then the times I decided to wait I received cold limp fries or the wrong order. I wouldn't recommend this location read more

This place is the worst I ordered the waffle sandwich and gave me a completely different sandwich ...... I didn't know until I got home! Always check your food before u leave here!! read more

By far the most u happy and rudest staff on this shift... Not a smile or expression. Look of death when we asked for sauce. If you hate your job why stay here. Unreal. read more

I went to jack in the box today after watching their advertising when their burgers look fresh and big. This cheese burger onion ring barbeque sauce thing looked like it was sitting on that shelf all day. I was immediately sickened as the burgers looked black bacon dry and old and biting into it was no pleasure and I was starved. Now my stomach is churning and I wasn't going to return it seeing its 105 degrees out here so I ate it and my stomach won't forgive me. The curly fries were dark brown and old to. These places need managers there. These people that work there are serving food that should be tossed not to make people sick. Its just not right. I'm completely done with fast food. I didn't go there because I had to. I went there because they used to be good. No more fast food for me. Thanks to these places not caring about the quality of their food. They need to realize people don't need to be sick. Now Ill trust only me! I can cook to and I will every day! read more

The worst slowest fast food dive I have ever been to wait 20 min to order as the cashier just dose not care about the line of people and one I get up to order he says there out of change so I waisted a whole morning waiting on nothing in a place that shovels out fast food this place needs new manager or owner running it because it fails at what it is read more

How come management isn't going anything to improve the horrible customer service at this place?

This is consistently the worst Jack-in-the-Box I've ever been to. I just spent 25 minutes in the drive-through line waiting for a shake, nothing else just a shake. The kid at the window could not have cared less about how long I had to wait. He just mumbled the total of my order, handed me the shake, and then mumbled a thank you that could not have sounded less sincere. If the service wasn't bad enough the restaurant is always dirty there's trash on the floor inside the restaurant and a pile of trash underneath the drive-through window. It's the last time I'll ever go to this particular Jack-in-the-Box. read more

If I could leave negative stars, I would. This experience starts a couple days ago when I ended up waiting quite a few minutes to even be acknowledged. Not a big deal, but I'm the only one in line and it's 12:30 at night, so what else would be going on at this time? But I digress. In addition to that, "Roggie" was the most apathetic service individual I've ever met (and I've met my fair share). Not even the slightest bit interested in my order paired with a magnanimous amount of attitude. I ended up waiting an additional 6 minutes for a munchie meal. I left with a bad taste in my mouth as he said "bye" without saying thank you or have a great night. So I left an internal (Jack Listens) review to see what kind of response I'd get. The manager, "Roland", assured me that he would speak to the individual I had mentioned in my review and that my next combo was on him. All I had to do was mention that he was covering my meal the next time I came in. Now that brings me to tonight. I thought what the hell, I'll go back. I did and was met with even more snide speech. I ordered the new breakfast burrito combo. I asked for egg white, and (I wish I could type it the way it sounded), he repeats it back in the most stereotypical gay way. There is no other way of saying it. I asked for a Dr Pepper as my drink and he repeated it back to me the exact way I said it. I was shocked. He said to go to the first window to which I did. He said the total and I mentioned what I was told to. He looked at me and said in a snotty form that he knew nothing about that and that he would've written it down. "Sorry bout that" I said not a problem since it would be pointless to argue with such a dense an idiotic person. He then disappeared to get my food. After 4 minutes, a lady came to bring bring me my drink. I thought that was interesting. Another two minutes minutes and she came back. I asked her if she may have known about about the conversation with Roland, to which she replied the same thing said before, but even more attitude! I I then said that thanks to him, I would now take my review public. And with the most fake smile she could muster, replied, "Ya. You do that!" I drove away to see "Rodrigo" (according to the receipt on this occasion) cowering in the corner which makes me think he knew exactly who I was and the conversation he just denied earlier. And before anyone thinks I am just doing this for free food, I will never be going back to to this establishment even if they PAID me. Yeah, it's it's that bad. Don't go here ever! As for me? Burger King sounds better. Better yet, I get better customer service at the 24 hour gas station nearby nearby then here. You've been warned. read more

Although this place was the last choice on a road trip home to California, I should've kept driving another hundred miles to go anywhere else besides this place. When I walked in no one greeted me and in fact no one took my order for approximately seven minutes. A nice young gentleman with the double pierced ears and a gentle lisp helped me take my order. He was fantastic at taking my order but I chose the big breakfast and this as you'll see, was the route one of the reasons for my poor visit to Jack in the crack. The big breakfast consisted of approximately five items along with a container of syrup. Each item got worse than the previous item starting out with the hashbrowns that were actually pretty delicious and moving through to the bacon that had to be a few weeks old. The Pancakes were pretty good but the eggs were rubbery. Just forget about trying the bacon and sausage I actually spit out of my mouth into the sac that it came in. The guy at the gas station was one of the most friendliest gas station clerks of ever met. Unfortunately, this did not overshadow the poor quality of the food that I consumed. I don't blame Jack-in-the-Box I just blame myself choosing Jack-in-the-Box as a place to eat. read more

Worst service ever, cold food and a crappy manger!!! Waited over 20 minutes for 2 burgers and then watched them go out to a car in drive thru.. manger told us we need to understand !!! No you need to get your stuff together!!! read more

It took about 12 minutes to get my breakfast meal. Trust me, the place was not packed. This is supposed to be fast food right?

Very friendly and helpful service at this location. I'm surprised for the low score. I found my trip to be with a friendly cashier who tried to make my experience great. Good was served quickly and was good. What more could you ask for? I will return. read more

Worst jack in he box ever. All my food was cold as well as I was given the wrong size drinks and no straws. Never going back to this restaurant again. read more