OMG the burrito was incredible for the price haha The coffee is also good quality. I wish I lived in a state where there are Jack in The Box! read more

Viejas mamonas very bad customer service from Spanish lady which is a manager and the chunky chick they made a mistake on my order forgot half of it and assumed I stole the food hung up on me had to go inside and talk to lady she told me to eff off and there was a black male saying he got a bad drink and refused to acknowledge him and was Helping everyone but him. Very bad attitude they act like there doing is a favor. Worst location I've ever been to read more

Its now past their opening walk in time and inside they pay no attention. Hey Jack pop out of your box and help a poor hungry guy out.

Let me start by I do not be writing yelp reviews but THIS is by far the WORST jack in the box there is. You walk in nobody's there and it still takes them like 10 minutes to be greet you. The workers touch trash and food with the same gloves. They're rude and show clear discrimination against black people sometimes not allowing them to use their bathroom while still allowing other folks to do so and because this location is privately owned they think they can get away with it. They also charge you however they please sometimes for items you didn't even ask for or double what you asked for. Make sure you check your receipts cause they be adding shit on for real. I asked for a refund for the extra food which they didn't want to do so i asked for a full refund which hasn't gone through yet and when i tried to re order for them to it correct they refused me service. The customer service at every level is horrible the manager was rude and didn't really address the issue. Save yourself the headache. I know it's fast food I'm not expecting luxury service but as far as human decency yeah y'all need to do better. I will never get food from this one again the one on vine is much better and the employees are friendlier there. But I will be back about my refund cause Im done playing with y'all. read more

Horrible staff, wrong order in every which way possible and gave me a water cup the size of a shot glass but gave other guests a normal sized cup. In other words completely avoid this brain dead place. read more

Carlos the manager is absolutely terrible he has the worst customer service I have ever come into contact with if you guys don't get rid of him I guarantee your business will continue to fall and you will keep having a three-star rating read more

First of all I eat at jack in the box at various locations, this morning was the worst ever , the employees name is Jose the night guy he is rude an has no customer service !! I came to order good an it wasn't ther I said I will wait he said 10 min , which turned into a half hour plus me not hearing anything from him , as he thought it was a joke , I don't not recommend this particular jack in the box , an after telling someone of the situation I got no compensation for my time .. Jose is a fucking dick head , an only took a simple sorry but they didn't teach him that when he was hired .. Do not eat here if they don't care about the customer read more

Worst jack in the box experience I have ever had. Drive thru staff was dismissive when I was trying to place my order. I had to go to the window to place it. After I said it she still got it wrong and wanted to give me tacos when I never said them. I asked for no tomatoes and still got them. Was never asked about cheese on a chicken sandwich but got it anyway. I tried to call the store and it just rang and rang. It's very obvious that no one there cares. I ended up throwing my order away. Such a waste. Very disappointed. Would give it zero stars if I could. read more

Seriously, if you need to read a review of a fast food joint to decide whether or not to go....it's just unnecessary. You don't set out to go eat at these places you go because you worked late or it's just convenient for the moment and you want to put something into your body that resembles food. Jack in the Box is the worst of the "fast food" chains here in the Los Angeles area. Tasteless hamburgers and a menu that changed for the worse. The one next to my house has finally taken the bulletproof glass wall down though which means my neighborhood is safer. But the amount of homeless people camped out front guilting you out of your taco money is still pretty sad. And by sad I mean I just ignore them. When I lived in Hawaii we had a Jack in the Crack on the first floor of our mega-condo and I ate there almost every day. GROSS. The mayonnaise on everything made me sick and if I forgot to request NO mayonnaise then I had to wipe it off on the drapes. Rally's, In and Out, Burger King, Taco Smell and even McDonalds are so much better. The fact that they are still using a clown head man but aren't considered a "children friendly" place like McDonalds with it's Child-Habitrail Playground and SUPER FUGLY clown Ronald, says something about the confusion of their target audience and what their tastes are. If I were the Head Clown Head in charge I would hire 20 stoners and drunks and see what they gravitate towards for munchies and then make the menu completely geared towards this crowd (the college kid/nightclubbers and fatty office workers). I would offer every item Fried or Non-Fried, with cheese or extra-cheese and have 40 different sauces. Cool stoner sauces too like Cheeto-Flavor or some Really Awesome Green Stuff. I don't know what it would be but it would be awesome and everyone would have to stick their french fries into it. I just think Jack needs to either rethink his target audience and redo the menu completely, or close. I vote close so that an In and Out will open in it's place. P.S. Is there a reason no one has done a deep fried Twinkie in chocolate sauce yet? Am I too stoned? read more

Stay away. The crowd was so rough my reason for stopping was hitting the restroom. I ended up going drive thru. Woman working the drive thru must of been hard of hearing. Messed my fries up & asked my beverage choice a few times. The tacos were gross. Must have been made at least 20 minutes prior to me ordering. Ordered chicken nuggets. No BBQ sauce was given. Asked for light ice, more then 1/2 my cup was ice. Just missed the mark all together on this one. read more

This location has made me slightly-very sick at least the last 3 times. Sucks cuz it's less than 2 blocks away from my place, but now that I know without a doubt that it is indeed their food that's making me sick, I'll never eat there again. read more

If I could give this place no stars at all, I would. I came here today for some coffee and a croissant. I got no "good morning", no "welcome", plus when I was trying to tell the wonderful guy in the drive-through that I wanted no sugar and six creams, he cut me off and rudely said "sugar and cream at the window." Oh, really? And I thought those are given through the speaker. Anyway, as soon as I approached the window, he simply grabbed the money from my hand. Then he inquired whether I wanted sugar and cream. I told him what I wanted, and he still did not get it, so I told him again. Third time's the charm? Should I even mention that I got no "thank you"? I understand this is a fast-food place, so I can't expect much, but there IS a limit to everything, isn't there? read more

Place deserves negative stars. I mean, every reasonable person goes to fast food place with a proper expectations ( mediocre food, etc..). But this place is in its own league. Drive through experience today: Apparently they don't honor promotions that are still active on Jack in the box website. " we don't have that promotion anymore" - no explanations given. OK, so order something else ( Breakfast croissant ) " which one? we have 2 different options". " Well, I don't know. Whats the difference between them?" - silence... Did teller just died? No sound for couple minutes, than she goes: " Hello, welcome to jack in the box". I literally just placed order on whatever. Lady in front off me took 13 minutes to get served ( I timed it). She finally give me my food. I realize its wrong.. but I say nothing. Running late, and also just have no patience left. Got to office , took a bite, threw it in the trash, and had to go get food from 7-1. Hush browns were burned to the crisp all the way through. My breakfast sandwich was constructed in way where the patty is OUTSIDE. I mean.. I know its hard to put together 3 items ( bun, cheese and party ) in proper order.... read more

You will NEVER receive what you order. Even after confirming that the right item is on the drive through screen when you order, it will absolutely always be wrong. This location has made me lose any hope or interest in Jack in the Box as a company all together. Just plain awful. read more

I ordered French fries. Got my order, the first French fry was hot, crunchy, fresh, So good!... the second was cold, old and obviously waiting there for a while... after that was pretty much a lottery. Half of the fries were horrible the other half was good....I didn't come here to play roulette, I came to eat. read more

They never get anything right. So much attitude for no reason. Especially Thursday nights, they have some blond guy working who hates his job. I rather get in line at sales than deal with him. read more

Deserve no stars. Ordered #10 gave #14. Burnt the food. Didn't tell us when new food was ready. Neive employees. Terrible.

First, we have to yell at the order taker because he couldn't understand a single thing we said, our order was wrong (got chicken nuggets instead of tenders), and when the order taker still messed up our BLT, it inconvenienced us to pull up since we were getting beeped at by cars waiting to move up. The manager herself even brought us our messed up sandwich in her hands, not even in a bag. The crappiest Jack in the Box ever. Disgusting. read more

The worst jack n the box I've been too. I asked for extra cheese and they think they can get away with not doing it. I get the same damn thing every time and they didn't even do what they were suppose to. On top of that, all my food was ice cold! Couldn't even bit into the bread in my bite in an easy manor. Neve going to that one again. Only one star because I couldn't give zero read more

Worst place ever! Because their machine couldn't read my card, which I just used twice in the past 30 minutes, they couldn't serve me.

I decided to go get breakfast from jack in the box this morning. By far the worst decision I ever made I decided to go through the drive thru I was next in line paid and Vanessa told me to to move up so I did and I looked through the rear view mirrors and notice why the next person in line was getting there food before me I waited there for about 8min nobody told me nothing finally Nelson walked out and told me I need to speak to a manager for a reason I don't know I asked him how come I didn't get my food yet it told me I need to get out my car walk inside and get my food myself ( remind u I went to the drive thru) I asked if I can get my money back. he looked at me and walk right in the store.so I stopped my car and walked inside nobody knew wtf was going on finally I asked to speak to the manager. I explained the situation no one time did he say sorry no nothing. So I asked for corporate he grabbed a napkin (not a paper )and start written down a number I asked him who numbers was he giving me ( he didn't wanna give me the employees first or last name at all )he said his boss I explained to him I didn't want his boss I wanted the main number which is corporate number . He said to me I didn't have to call them but in fact I did. He didn't want to give it to me I waited until he gave it to me. I experienced such bad customer service At this location and to remind u the employees have bad customer service( Nelson)(Vanessa)(I will never eat jack in the box again they never gave me a receipt. The managers there suck they are not professional at all the don't even deserve to get a one star - I actually have to napkin the manager gave me so o will be uploading that so everyone can see if read more

Jack in the Box - Instead of giving me a paper This is the napkin the manager gave me I'm very unset - Burgers Near Me - Hollywood, California

Refused to accept a coupon with no expiration date, patronizingly explained it was from a game they aren't currently doing, offered nothing, got order wrong to top it off. At least the fries were good. read more

The employee with red hair that works there on Saturday nights around 9pm is very rude and give out the wrong orders. Paid for large fries and got a small order. Gave me my food and walked away without giving me my drink when she came back after a while I ask for it and she gave me a dirty look and look inside my car to see if she would see inside my car , then she looked around her working are and the drink was there by the drinks fountain so she gave me the drink and walk away again without giving me a straw, had to wait again for her to come back to the window again...so I ask for the straw and she gave me the straw with a nasty attitude and walked away again... she really hates her job and dealing with people. She only likes her red hair lol... please check your orders before leaving the window. read more

This place has saved my life a few times. The late night special on the box of food is absolutely amazing. Unfortunately, lazy workers here. My orders have been wrong and/or taken long to fulfill. read more

Extremely dissatisfied with the service at this location. I walked in and wasn't ready to order so I asked for a few minutes. The cashier went to the back with an attitude and when I was finally ready she made me think she would take my order but instead gave me her back. When she felt like it, she asked if I was ready. Poor customer service and I recommend you have chick fil a instead, it's just a few blocks up the street. read more

Jack in the box is always good, I would give this place 5 stars but I can be a hit or miss in service. My order has been wrong a few times through drive thru, but I guess that can be expected when there are longs lines during lunch. Still, the people who work here are always nice. read more

In all honesty, I feel so sad for many of the customers sitting here for breakfast, that I have bought food (while and if I could) and/or offered food that I had. I used to call in the customer survey just so I could get 2 free tacos with my order to give to the starving customers. it's really sad. read more

I had the sour doe phillichease steak and honestly it wasn't all that special. the food was good but it was small in comparison to other burger places. I also had the curly fries which were on point, but the highlight of my meal was my strawberry shake. all in all it was good but I remember why I don't eat at this place now read more

I used to love Jack in the Box... Until I started to come to this location. The amount of times I've had some sort of issue here is countless. I live right down the street and at this point you couldn't pay me to come back. They are rude. They get orders wrong. They don't know the meaning of customer service. And I know.... This is Jack in the Box, what kind of customer service are you expecting? I expect that a large franchise would want to have people to continue to return to their establishment so they can make more money. But, alas, that is not the world they live in. Tonight was the last straw. Their system was down, or so they say, and could not give me a soft drink with my munchie meal. So I asked for a discount. No dice. I asked for a substitution. No dice. Basically they said that I can take it or leave it. So, I left it. No longer will I come home to 3 wrong items in my order. No longer will I have these drive through employees think they are better than me. I have never been anything but nice and cordial to the people that work at this location. I don't know what it is about the management here but its done. Not only will I never come back to this location. I. Will. Never. Go. Back. To. Jack. In. The. Box. Period. Thank you for the great memories I made when I was much younger with your tacos and your Jumbo Jack, but, with so many options around me, why would I ever allow you to frustrate me like that again. Bye Felicia. read more

This place sucks...........no restrooms available for customers.........Both restrooms have out of order signs on them..........This is since Friday the 13th 2017..........WILL THEY EVER BE FIXED, WHERE DOES THE EMPLOYEE'S USE THE RESTROOM!!!???? read more

i always order their classic buttery jack, i really love it, just i wish they can do something about the burger smell, otherwise its perfect, staff are nice and polite, thank you. read more

Went through the drive thru and the employee grimaced as my car rolled over glass. Fortunately, I did not get a flat tire. I wasn't as fortunate with my meal as it gave me food poisoning. I like the brand, but would never visit this location again. read more

I am currently eating their hearty breakfast bowl. This item is both a vile sludge of meat and eggs mixed into one heart attack inducing bowl, and somewhat pleasurable. Even though I find myself having to take deep breaths in-between bites I would buy this product again. Three stars!! read more