Great spot for a quick lunch…read more Found myself in this area and saw the sign, I was hungry so pulled right in, and found it to be a pretty nice operation with a solid menu of recognizable buger/fries/ice cream type stuff, a clean and tidy space, and good prices. The food itself was simple and well prepared. The fries were crispy and hot and the burger was quite tasty and just the right size. It's advertised as a smash burger, but not as smashed as some that you might find...but that's ok. I'd order it again for sure. Overall this seems like a predictable spot with a familiar menu and they did a great job of keeping the line moving during a busy lunch rush. Friendly people, clean space, good food and great value. Would definitely visit again.

Food was very fresh. The burgers are kind of like smash patty burgers crispy around the edges. Very…read moredelicious. The fries are really good for shoestring fries, better than McDonald's. Service was quick even with a line around the building. Order taker was very polite and professional. We will be back next time we are in Gadsden!

My coworker and I shared a huge burger here. It was delicious! I believe it was a double patty with…read morebacon and cheese. This is now my gold standard for burgers.

I was told my call in order would be ready in 15 minutes. I got there in 20…read more The chuck combo was cold. Slathered in mayo with little to none ketchup and mustard. I asked for extra onions also on the burger. Scant amount, period. The fries were cold. It makes me wonder if the order was ready in 5 minutes and just sat waiting for pickup. Wasted money on a terrible meal. ​

There are times after a full day of travel when you don't feel like putting on real pants, so you…read morelet DoorDash do the heavy lifting. That's what we did. The order showed up with a double cheeseburger and fries, a fried pickle burger, kids' tenders with onion rings, and a salad. Credit where it's due--the cheeseburger was solid, the fries were hot, and the kid who ordered the fried pickle burger attacked it with the enthusiasm of a Labrador finding an unattended steak. The little one cleaned her plate too, so the tenders passed the toughest food critics in America. The salad, however, looked like someone whispered the word "vegetables" over a bowl of lettuce and tossed in a little shredded cheese for moral support. It wasn't bad--it just wasn't much of a salad. Then came the part that made me wonder if common sense had taken the night off. French fries arrived without ketchup. That's not an oversight; that's a misdemeanor in at least twelve Southern states. A burger without mayo is enough to have St. Peter squinting suspiciously at your résumé. But the real masterpiece? They sent a salad...and not one plastic fork. Now, I don't know who they think orders salads through DoorDash. Maybe they assume we're all carrying silverware in the glove compartment next to the jumper cables. Perhaps they envision us spearing lettuce with a pocketknife like Daniel Boone. The food itself was mostly good, and I'd order again. But somewhere between the kitchen and the delivery bag, somebody forgot that people generally need utensils to eat a salad and condiments to enjoy fries. Those little details are the difference between "pretty good" and "I'll be back tomorrow."

I ordered a 6 piece and a 10 piece Hot honey lemon pepper flavored wing combo from the Gadsden…read morelocation and both times the food was consistently good and hot. Service was amazing as well. Definitely would recommend!

We came here after leaving the Liberty vs JSU football game. This isn't a big establishment and…read moreit was quite busy during our visit. As a first timer, I found their menu to be slightly confusing. I ended up with the rocket burger snack ( add bacon & tomato, no rocket sauce). It came with fries. My guest had the chicken finger basket. It came with fries and you could also pick baked beans, slaw or more fries. They opted for fries and slaw. Our food took a long time but like I stated , they were veryyyyyyy busy! We enjoyed our meal pretty well. The Rocket has been around since 1958, so it was pretty cool to have visited here while in town. Only knock , music too loud that it's hard to hear your number called. The staff were all really nice!

The menu is a little overwhelming, but the girl helping me was very nice and guided me in to great…read morechoices letting me know what was popular and what they were out of. My food was perfect and the fries were crispy on the outside and fluffy on the inside cooked fresh to order. I loved the pulled pork and the burger. And that salad was a deal! I did not expect that size for the price.

Linda was awesome. She went above and beyond what I ever expect from a fast food place. And she is…read morevery friendly. Thank you soooooooo much Linda!!

We visited this Hardee's because we are on vacation and my Wife LOVES Hardee's. After this visit I…read morecan definitely see why. I honestly believe the Sausage, Egg, and cheese biscuit I had was absolutely one of the best I have ever had, I normally don't go for Sausage biscuits but they accidentally gave us this instead of the Bacon,Egg,Cheese that we ordered and I can honestly say I am glad they messed it up because it was DELICIOUS. They actually gave us a Bacon,Egg,Cheese one since they were just gonna have to throw the first biscuit away if they took it back to give us the correct one. I would absolutely recommend this Hardee's 50 times over. You want good breakfast this is the place to come.

food is good but managers are hateful rude to emoyees and cutomers at the jacks family restaurant…read morein east Gadsden

Manager behind the counter had a rude attitude and the fries were basically orange from all the…read moresalt on them. When told about the fries he stated "orange fries are happy fries" 2/10 wouldn't recommend

Only table needing seated, others finishing up. Young waitress (think new at it) very much new to…read morethis) could not do anything in rythem or speed. Just standing after we told her drink, finally told her "we need time to get order) so she goes get coffee (mine decaf). Coffee comes, we have no spoons, no napkins in dispenser. Ask for spoons & napkins, comes back with napkins, no spoon. Cannot get sugar to pour out, wet when lifted top! Had to get sugar out with knife! Sip coffee & COLD. Finally flag her down - tell her order & ask for HOT COFFEE. She leaves, no spoon yet, comes back after walking around talking to another waitress before bringing second COLD CUP COFFEE!!!! Still has not called our order. Get her attention again, tell her to just forget coffee bring me sprite. Still has not called order. After this about 10 minutes later calls order. I had cheese eggs - hash brown (raisin bread) - sometimes later, plates, I have no raisin bread. This also takes FIVE MORE MINUTES! Worst service, no one cared, no one greeting customers as they come in. COLD AS ICE INSIDE!!!! Did not seem to be a manager, if was he/she was either hiding or also DID NOT CARE!!! I have waited tables, I know how difficult can be- when I get good service I do tip, I LEFT NO TIP!!! Husbands left NO TIP EITHER!!!! Someone needs to get this place in line. Someone needs to CARE ABOUT THE PPL COMING TO EAT AT THIS ESTABLISHMENT. We will think twice before we come back, will drive further to a different establishment!

It is supposed to be open 24 hours but, it was closed at 10:50. We were coming home from Oxford…read moreand were so disappointed!

The food I got seemed microwaved, the steak was too tough in the nachos. The biggest issue was…read morecustomer appreciation/satisfaction. The website and the menu show $7 frozen drinks on Thursday's. I haven't been in years before my recent visit so I went based on posted info and ordered 2 frozen drinks after asking the waitress if they were in fact $7. She acknowledged they were. Get the receipt and they both show as $9.99. The issue was that when we politely asked why the manager just dismissed us and said they don't do it anymore even though we confirmed it three different times based on their ad and waitress knowledge. No they did not change the price or discount it. So we just paid,left, and won't be going back. It's the principle. Yall enjoy the mid food and dishonest customer service.

Kara was very nice and persistent about doing her job. Was very good at service attitude was great…read moreand food came out fast and hot with very quick refills. Definitely recommend on coming back for the food and the great service.