So yummy, but smokey inside and way too many folks eating here for lunch. I don't know if they take orders over the phone, but it seems like that would really speed things up for the business crowd. Also, for people that haven't eaten there before a little instruction on the menu or signage would be helpful. Staff here are polite, attentive, and fun. read more

Jack's Urban Eats - American Near Me - Rancho Cordova, California

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One of the best places to get a sandwich made with fresh ingredients. I love meat. And this place carves their meat fresh off the grill. When I visit, I don't bother looking at the menu because I only get one thing here, the california cheesesteak. Hmmm. Just thinking about it makes me drool. :) Their version is a tri-tip sandwich in between a ciabatta bread with pepper jack cheese, a special aoili and sauteed mushrooms, bell peppers and onions. The aoili has a great chipotle-like flavor. The cheese gives it a creaminess and richness you want from a cheesesteak and the peppers give it a burst of flavor. Their rolls are freshly made everday and you can tell. This is definitely one of my favorite sandwiches of all time. Yum! But wait, there's more. They also serve garlic fries and urban fries. I love both. Their fries are definitely garlic-y since they use fresh minced garlic. The urban fries are topped with blue cheese, chili oil, hot pepper flakes and cilantro. It's an unusual combination but incredibly good and satisfying. It has a bit of heat but the blue cheese complements it. They also serve a variety of sides like mac&cheese, broccoli, mashed potatoes, sauteed veggies, cheese bread. And if you're not in the mood for a sandwich, they also serve salads and dinner plates with freshly carved turkey and tri-tip. Their turkey is a whole bird and not just the breast. Thanksgiving on a plate. One less star because the service sometimes is inconsistent. Plus they don't take phone orders. Other than that, this is a must try. read more

Jack's Urban Eats - California Cheesesteak - American Near Me - Rancho Cordova, California

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If you go for lunch, you better know what you want to order by the time you get up to the counter because there's going to be a long line of hungry people behind you. Oh, and if you're going with a group, have someone save a table for your party because you order, pay, and get your food at the counter. It may seem a bit hectic your first time. I went the make-your-own-salad route because you have so many different toppings to choose from. All their ingredients were fresh, their tri tip was juicy, and their balsamic vinaigrette dressing was great! My husband got the Jack's classic with tri tip and it was good, but not amazing. What was amazing though, were their garlic fries! Of course we had to get the full order and, of course, we devoured the whole thing! It totally negated the purpose of my salad, but it was worth it. read more

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Don't come at lunch time cause you'll spend your lunch in line... Any other time of the day easy in and out! my favorite!!!!!! California Cheese Steak ... $7.75 Chargrilled Tri-Tip, pepper jack cheese, sautéed mushrooms, roasted peppers & onions, spicy aioli on a ciabatta roll. Hawaiian Chicken Sandwich ... $7.50 Teriyaki grilled chicken breast, seared pineapple, Swiss cheese, leaf lettuce, onion, tomato, & mayo. OR Santa Fe Chicken Salad ... $8.95 Grilled chicken, romaine, fire roasted bell pepper, jicama, corn, black beans, tomato, and tortilla strips with tequila lime dressing. AND DON'T FORGET Urban Fries $3.25 family ... $4.95 Enjoy! A+ A+ A+ read more

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I just got done with my meal from Jacks. When I ordered online, I ordered the tri- tip plate, RARE, extra bbq sauce, extra gravy on the side. I'm a senior and I always have my meal for 2 nights. That's why I ALWAYS order the extra gravy for the next night, and I order the meat rare so I can nuke it for 10 seconds to warm it up the next night. Well, the meat was well done, there was no extra gravy or bbq sauce. I normally don't complain but this is the third time in a row that this has happened except for the extra gravy. I really like Jacks food, but they RARELY get the order right. The meat is ALWAYS well done. I don't know why they give you options on how you want your meat done if they can't give it to you the way you order it. So, basically, my suggestion is to always check your order before you leave if you're picking it up yourself. If they would just get the order right I would give them 5 stars. You get your money's worth and the tastes are good. Home cooking. I've been very disappointed 3 times in a row. read more

My bother, his employee and I had a meal Sunday mid July 2017. We ordered the Chinese chicken and steak that was good However, not great. We had the Cobb salad at half time bar in Roseville the prior day that was much better. The problem was primarily with the turkey berry - turkey and cranberry sandwich. The cook burned the olive oil on the bread and the whole sandwich was terrible . We took a few bites and I went over to the managers two lady's doing book work at the dinner table. I let them know how we felt and their response was if you would of told us sooner we would of made us another one . We were on our way home and didn't have time to make another one . Their attitude was oh well . They lost three customers . We will never go back Horrible customer service. read more

They have a sign "back by popular demand" a list of several items including a ruben sandwich, which I selected. It is the best Ruben I've ever eaten. I shared it with a friend (It's big enough to do that), but it was so good, I wished I had kept it all to myself. read more

Delicious Food! You Gotta Go for the Urban Family sized fries! Just sub the blue cheese for ranch and extra urban!

This is my second time here so I thought I would do a review on it. Came here with a group of 8 and had no wait whatsoever in taking the orders. Restaurant looked quite empty on a Sunday afternoon so that was pretty nice. Last time I came here I had one of the salads which was a pretty big portion along with some regular fries. I heard a lot of hype on the signature urban fries so I definitely wanted to try it this time. For the main dish, I was craving a sandwich and decided to go with the BBQ tri-tip and a family sized urban fries. The cashier was very quick and efficient and some of the employees was friendly and outgoing. Drinks were made immediately and the food was brought out within 5-10 minutes. Not long of a wait at all even though we were the only ones in line. The sandwich came out in 2 cuts which appeared to look small but was actually fulfilling. Fries were tasty as well! Would go back! Highly recommend both of these orders! read more

Jack's Urban Eats - Bbq tri-tip - American Near Me - Rancho Cordova, California

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Just ordered some urban fries to go and they were cold and soggy. The service is mediocre as it seems like it's an inconvenience to be served at a restaurant and then was served cold fries. Wouldn't recommend. read more

PLEASE READ ALL THE WAY TO THE BOTTOM!!!   This is not my first or second time eating at Jacks urban eats. To be quite honest, I am a HUGE fan of this franchise. I love the rustic décor and chill atmosphere. The salads are delicious and their wine selection is all right.  I wouldn't say I eat here every day or every week, but I do choose to eat here over the other options in the plaza and I've never been disappointed until Sunday and today...   Sunday afternoon, after church service my husband and I decided to go eat at Jack's (Jacks Urban Eats). In the beginning everything went as usual. Sundays are typically busy and there was a line, but the employees there are trained to work quickly so it wasn't much of a wait. I ordered my usual "Build you Own Salad"; my husband ordered a burger. We paid at the register and sat down and ate our food. As I was hungry, my husband and I both enjoyed the food. It was delicious!   The events that followed are what incline's me to tell the whole WORLD about my experience. Half way through my salad I noticed (my husband saw it too) a long hair. At first I was hesitant to go up to the register, as I didn't want to make a scene. I decided it would be better if I called one of the workers there to show them. The busser came over and I showed him the long hair with red onion stuck to it and other greens. He immediately apologized and asked if there was anything he could do and offered to remake it. I declined the offer and asked for a refund. I received the refund and left shortly after.   I wasn't too fazed about the mistake it happens, its life. However, today it happened AGAIN.  What are the odds? Right? Well This time again I ordered my salad and was a little less then half way through my salad and this time my husband spots a thick black hair. I was shocked! How could this happen to me AGAIN? My husband was appalled. This time I was determined to speak with a supervisor to bring up my concerns.  And this is where everything turned very negative for me.   I brought my salad to the registered pointed it out, the gal there said she was sorry and offered to remake it for me. I am not hungry after this point. I told here that this happened last Sunday, there was a girl that was there that I recognized from last Sunday. I pointed her out and said that she was there last Sunday.  The girl recognized me and confirmed. A gentleman came up and said that they can't offer a refund because it's against there policy. I was dumbfounded. I told them that this happened to me last time and I got refunded. How is it that one day they can refund, the next they can't. His response was and I quote verbatim "because some managers are nicer then the other, and our owners doesn't like us to give refunds." WHAT?!?!  I asked for the manager or supervisor. They all said they were managers here. I told them to get the owner on the line. They refused.   I then again told them this has happened on Sunday. It is ridiculous. I was getting frustrated. The main girl I was speaking to said okay and left to the back with the girl from Sunday after 2 or 3 minutes the main girl comes back and says " We can't give you a refund because this seems to be repetitive." I was blown away. She basically insinuated that I was on creepin' on their restaurant to get a free meal! I was offended and I lost it at this point and basically said in a very aggressive voice that this was B.S! I told them I have experience in the food industry and that I have went through culinary and I know that you have to have your hair put away or covered to avoid fallout. Main girl said that their policy does not allow them to wear hairnets. They can have their hair up or put away but policy doesn't let them wear hairnets. HOW ABSURD IT THAT?!?!?! At this point the main girl and I were going back and forth. I was trying to ask for phone numbers and she kept talking over me! HOW RUDE!!! I felt frustrated and stormed out.   I don't care about the refund, what I do care about is how am I treated and about the quality of the food. I don't want to be constantly looking over my food to make sure there are no foreign objects there. Who needs that worry? Anyway I am looking to hear from a supervisor/owner. I would like to have an open dialog to discuss this gross misconduct of the employees here.  I will be attaching pictures for proof. read more

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My wife and I took my 94 yr old mom to lunch at the Rancho Cordova location. It was in between lunch and dinner and there were only a few tables that had customers. We ordered 2 tri tip salads and a tri tip sandwich for my mom. When they handled me the 2 salads I noticed that the amount of tri tip on one salad was significantly more then half the amount of meat as the other salad, I told the cashier that one had way more meat than the other and she looked at them and told me that one was piled up and one was spread out. Please check out the pictures, they are not even close to the same amount of meat, I took the salads and sat down as I did not want to make a scene. We sat down and my mom was still waiting for her tri tip sandwich but insisted that we start without her. 15 min passed and still no sandwich, I did not want to complain to the cashier again as I already complained about the salads, my wife and I were almost finished with our salad and my mom asked me to ask about her sandwich, so I went up to the same cashier and said my mom had not received her sandwich and the girl said it was almost ready and they would bring it out to us, with no apology. In about 10 more min a guy brought out my moms sandwich, we had alreafinished our salads and had been almost 25 min. The guy who brought out the salad apologized and said that my moms sandwich was given to the wrong person and said that they would refund our money for the sandwich. It was a lousy lunch and I will not be going back to this place, to many good restaurants in the area to waist our time and money to be treated badly. I give them credit for refunded the money for the sandwich but by that time our lunch time with my mom was ruined. read more

Jack's Urban Eats - Tri tip salad - American Near Me - Rancho Cordova, California

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Stopped by on a weekday during lunch and it was poppinnnnn. It was a beautiful, warm, and sunny day so I opted to eat out front under the safety of the umbrellas provided. As soon as you walk in you'll see a long line and against the wall will be a cubby of menus. I opted for the steak salad. Bite sized pieces of grilled tri-tip on a bed of mixed greens, crumbled blue cheese, sun dried cranberries, rosemary croutons, and their house made balsamic vinaigrette. As hungry as I was, I did not order any extra sides and resisted the beck and call of the warm house made white chocolate chip cookie (I'm sorry, but I do not regret not having you...) I finished the salad (minus the few wilted pieces and the overwhelming amount of red onions) and was very much content. I wish I was near because this would definitely be frequented. Strongly recommend if you need a quick fix for greens and weren't able to make one yourself in the morning. read more

Don't answer phone. Steak salad has very little everything except for lettuce and spinach. Asked fro printed receipt and when I got home it was yellow with no detail. No phone number on the half receipt. All persons wore masks but some wore gloves. read more

Love love love their cheese bread and urban fries. When I'm looking to treat myself to a plate of carbs and fat, that's what I go for--which is nearly every time! My boyfriend usually gets their tri tip sandwich and he is pretty happy with that. I always forget that I don't like the mac and cheese here, it tastes like pasta with a thin layer of velveeta. I get it every time but end up having to take it home and add some grated Parmesan or cheddar to it. A friend let me try his sandwich with the gluten free bread and I was really impressed! Will definitely tell all my gf friends about their bread! read more

I live within five minutes of Jack's and I visit there frequently. You can never go wrong with the urban fries and salads are usually great most of the time... there tri tip sandwhich is delicious. The only thing I don't like about Jack's is the inconsistency of food. Depending on the person you get sometimes they can be very stingy. I often order chicken on my salad and sometimes there's only a few pieces on there. When I'm paying $13 for a solid I wish it would be a little bit more consistent. I get you only get six toppings but at least make sure you get a full scoop. But every once in a while someone makes it and they don't hold back on the toppings. I feel like every time I go here they have stuff written on the board but they never have it. For example I was here last Thursday and I ordered my girlfriend a plate and I read her what was on the board for their vegetables and they had broccoli with cheese up there. Then when it's my turn at the cash register and I can order vegetables they say they don't have any that it was a lunch time thing. So I pointed over her shoulder and said "well it's on your board" I'm surprised for how good most of their food is that the macaroni and cheese bread it is horrible. Everything else is pretty good I come here all the time so I don't expect it to be perfect each visit. read more

What happened to the urban fries? They are so sad the last few years+. No chili oil, hardly any parsley, lil blue cheese on the side. Basically just fries with a lil dip. Womp so sad. read more

Turkey and mash potatoes ok, mac n cheese horrible. Tri tip sandwich very good. Buffalo chicken sandwich was completely inedible. The chicken was so hard you can't even bite through. For the money I would never recommend! read more

Staff is very friendly. Great salad bar. You can choose to make your own or one of their combinations created. Made to order, it is always fresh. The veggie selection is big and fresh as well as a grill that cooks their meats to order. It does get a little crowd at lunch time, but they do a great job and keeping the line moving. read more

I understand mistakes happen especially when busy. What I don't understand is poor customer service when trying to get a mistake addressed. I brought my sandwich back to the counter after eating half because it was supposed to be without mustard. I understand that since it was half gone and I had lost my appetite, I couldn't get a refund but rather another half sandwich made or some other side...not even a half refund. The part that made me upset was the three girls working the front proceeding to pick the sandwich apart right there and tell me there actually wasn't any mustard on this sandwich...what I was seeing was actually from the caramelized onions. No, it wasn't. If you used yellow mustard it would be obvious but you don't, you use honey mustard on that sandwich. Perhaps it was applied then scraped off, I don't really know. All I do know is that I'm sensitive to the mustard taste and there had definitely been some on that roll. Please teach your staff not to argue with customers, it's rude! Sad to say I had spent about $25 at your establishment tonight and left very dissatisfied. I have had many positive experiences here but this one will keep me away for quite a while. read more

So I like the food. Location is good. But when I was there today there was a mother with a stroller who had two trays and two drinks that needed to be carried to her table. Why didn't any staffers help? I was in the back of the line so I went up and offered to carry her stuff. I don't mind helping others, but common courtesy was lost on your staff. read more

Large selection on the menu, easy to order. But the food didn't come out at the same time. First we got the sandwich, 10 minutes later the tri-tip plate, 5 minutes later a bowl of lukewarm soup, and a few minutes after that they brought out French fries. read more

Jack's Urban Eats - American Near Me - Rancho Cordova, California

Magnificent setting! Such a cool Spot! I love the look and music. U just wanna stay and experience the space, great menu items. Salmon bowl is my favorite. read more

Jack's Urban Eats - American Near Me - Rancho Cordova, California

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Not really worth the price. We got 2 salads and 2 orders of Mac and Cheese. For what we paid, I don't think it was a good value. Skimpy on the meat in the salad. I don't expect a 12 ounce cut of beef, but it was really skimpy and the meat was pretty dry and overcooked. The greens were ok, but a touch wilted. It was a 2pm lunch - maybe it sat out for a bit, but when paying a premium price - I expect better. The mac and cheese was obviously not baked, and not real cheese. There was watery liquid in the bottom with excess powdered cheese. POWDERED CHEESE MIX in a premium "eats" place is a big no-no. Sorry, there's lots of options - and this isn't one. Seriously dudes - powdered cheese flavoring for Mac and Cheese? MEH!!!! read more

I'm stuck between an 3 & 4 star review. I used to come to Jacks a lot back in my college days, back when the first iPhone came out. My memories of Jacks is that the food is savory and the ambiance is cool and hip. The tribe and I finally came to Jacks for the first time since being back in Sac. The ambiance is still very cool and hip. Big wide windows, the classic light bulb sign, lots of seating. The menu is fairly simple American dishes (salads, sandwiches, and such). The employees are friendly and quick. I made my own salad, all really good fresh ingredients and a hearty portion. I added tritip. The kids got Mac n cheese and tritip, chicken strips and fries. The food is generally good, the concept is neat, and the prices are decent. One thing to note: our tritip was DRY. Not the quality id expect. I'm going to throw that to an off day. And this was going to be my main reason for a 3 star. But again- I think that was a mishap and not the standard. read more

Been going to Jack's for many years now. And it took Bahn Mi fries to get me to write a review. If you like urban fries, then Bahn Mi fries is UF on crack. That's the only way I can describe it. It's SOOO good. I hope BM fries are not a seasonal item. I hope it becomes a permanent part of the line up!! So if you're reading this Jack's, PUH-LEASE make BM fries a permanent menu item!! read more

Jack's Urban Eats - American Near Me - Rancho Cordova, California

Wife and I went too Jack's urban eats in Rancho Cordova off of sunrise Boulevard. Three words would describe our experience; Very, Very Disappointing. Things have changed due to the pandemic. Higher prices and less food. The major change is that you no longer order your food as you into into the food line and then pay at the cash register. Now everything is ordered and paid at the register. Do not like this new approach. You receive a number and the food is brought to your table. Another change is the quantity of toppings you receive. I ordered three servings of egg, One serving of celery, one serving of artichoke hearts, and one serving of cucumbers. I received literally three pieces of hard boiled egg, five pieces of sliced celery, five small, almost invisible, parts of artichoke hearts, and four pieces of cucumber. It would have been better for me to have gone home and made a salad. The wife and I will not be going back to Jack's urban eats, at least too the one in Rancho Cordova. read more

I have been coming here for about a year now and I still love how fresh their salads are. I get the Santa Fe a lot but also you can't go wrong with the urban fries. your welcome! It does get crowded and the wait can be long sometimes. So what goes with that is busy staff and it can be hard to get their attention if you need anything or have questions. The food is worth it though. read more

We have no problem with the food as we love to eat here and the one in Folsom. We stopped by 4/20/13 @ 4pm to grab a salad to go and had one of the rudest servers ever encountered anywhere. My wife was still upset when we got home. The receipt said our host was Lauren and I am not sure if she was the one (rude) who made the salad or the one who rang us up (very nice). My wife asked for beets and the rude one put beans, ok no big deal they sound alike and it would have been over, but the rude one acted like it was the end of the world to have to start over. The she just got mean and snapped her questions and tossed the mixing bowl down. I tried to reach a manager only to learn they don't take phone calls, so yelp and other review sites are my only recourse at this time. I would suggest after reading others review that Jack take a look at whats happening at this location. We will still eat at Jacks just not the one in Gold River. read more

I came in here last week with my Mother after the dinner rush, around 7pm or so. Walking in I noticed that it wasn't busy but that there was a table of about 4 staff members toward the back of the restaurant on break. No big deal. Well, I will get to that later. Mom and I order our food. But it has seemed to me like lately the people taking the order don't even have little more than a smirk when speaking. IDK, I just get a "I think I am better than you" vibe from them. We get up to the cashier. And I asked something about the numbers they give, they have Bob Marley on them and I said "I don't remember Bob Marley being on them, how cool!" and all snotty like she says "Well, they have always been Bob Marley". Well ... guess what ... I didn't notice so shuttie. UGH. Then we get to the actual dining room. It was FILTHY. There were tables with all dishes still on them, cups, plates, everything. I should have taken video on how long it actually took for someone to come around and buss and wipe off the table. It was well after we received and were eating our food. The gal who did buss and wipe off tables was one of the ones from before I had mentioned that was taking a break in the back. She was very proactive about getting all this stuff done. IDK if this was her "job" but I work in restaurants and it is everyone's job. It just totally turned me off. I think I am going to stop coming here, the food isn't enough to keep me coming back. They don't make it worth while for me. No smiles, dirty tables, and absolutely no friendliness or abiliuty to try to make conversation. C'mon Jack, get the staff together. Your place used to be awesome when it first opened. read more

People, Most of the salad ingredients are CANNED. They are over priced for canned food. I don't feed the dog Canned food. Jack's, you offend me to charge so much for a meager little salad with 6 choices of CANNED food scooped onto it. My wife's salad was half salad also nearly twice the size as my half salad. 2 Half salads 1 with a scoop of meat and 2 sodas (4) items broke the $22 mark. Canned food at this price ...Jacks is competing with low quality buffets which allow return visits. Step it up guys! I educate people on what is fresh what is safe.... Management don't bother to contact me, change what your doing. If I am wrong about any of the food, please reply and tell me what is NOT canned. We may check back in a couple months and re review. The only reason we went was it was too hot to prepare at home. **Nice and friendly staff** read more

Ugh! 1) NO PHONE ORDERS. We decide to buy work lunch. We call and what? They don't take phone orders?! Ok...I guess we'll just have someone go there and order for everyone and wait there until the food is done. What a waste of time! We only get 30 minute lunches so this won't work again. 2) I order the eggplant veggie sandwich and fries. By the time the food gets to work, I am starving. I eagerly open the sytrofoam container and immediately my heart sinks. There is a long hair coming out of my sandwich. So disgusting! 3) My coworker ordered a salad. She eats half her salad until she sees the eyes of a big moth looking at her. So gross! All these things combined have led me to the conclusion that I will never come back here again. They definitely need to have their quality control checked and keep up on just being clean! Three strikes you're out!! read more

The Urban Fries were very good though they were not very "urban" at least in any sense that i understand. I suppose if they were served in a baseball cap or a gang bandana I would have been displeased. For future reference: urban adjective 1. of, pertaining to, or designating a city or town. 2. living in a city. 3. characteristic of or accustomed to cities; citified: He is an urban type. These fries were excellent but did not leave a forwarding address so i cannot verify their urban-ness. read more

Hmmm, I've had lunch at Jacks in Roseville on numerous occasions. However, this location just didn't have that umph that makes me want to bring a friend for lunch or even look forward to another visit. Bottom line: I'll give it another try someday but disappointed for now read more

These people were awesome !! I had a last minute correction I needed to make and they were very accommodating even though they were super busy! Amazing customer service !!! read more

URBAN FRIES YOU HAVE RUINED ME! I have a huge guilty pleasure when it comes to fries, and so when I heard that Jack's had these specialty made fries called Urban Fries, I could not wait to try them! They are probably one of most greasiest, fattiest, yet oh so delicious fries you'll ever have. The sauce is made out of hot chili oil, blue cheese, and chili flakes, all mixed and staked on fresh, crunchy fries. I can never finish it because even though they are so good, I get full off them super easily! The prices here at Jacks are alright...though the salads are a bit expensive. I highly recommend trying out their Hawaiian Chicken Sandwich; they add a little bit of pineapple into your sandwich so you have that "oomph" flavor. Also, the tri-tip sandwich is pretty good; I love their sauce because its smoky and very western-like. read more

Love the menu. Food is good. Last time I went they forgot my tri tip on my salad. The phone line always went to message system to call back later. Couldn't get a hold of anyone. read more

I see why there are not a lot of customers @ this location. I believe good customer service is vital to the return of customers... I will not be returning. Every employee here looks miserable to work and does not politely treat their customers. My family and I were fascinated by the new location in Elk Grove and thought the Rancho Cordova location would be of the same quality. - The restaurant itself doesn't have much sunlight. For me sunlight is important because it make the place come to life. - We came in and we weren't asked "How can we help you?" We stood there too long before an employee helped us. - They do not have a self-serving drink area. You have to go up to the cashiers and ask for refills, or get water. - They do not have freshly made drinks like Strawberry Lemonade, Mango Tea etc. - The food is not fresh. Our tomatoes for the Kale & Quinoa salad we ordered were dry. Mac n Cheese was dry. Food was not hot enough. - OH AND OUR URBAN FRIES WERE SOGGY AF! I'm most dissatisfied for the way we were treated. No one was specifically rude. But if an employee is unhappy with their job... then they should quit. read more

WHY is there twice as many employees behind the counter as there are customers in the whole place, and yet all the customers are standing around waiting FOREVER for their food. YOUR RESTAURANT IS LITERALLY BUILT AS AN ASSEMBLY LINE OF FOOD. And yet 18 employees stand behind the counter with their thumb up their ass, confused that they, you know, are expected to assemble a plate of food. EVERY DANG TIME, JACKS! ...but their salads are good, so I'll probably be back anyway. Lol read more

This location is the closest to me in gold river, but it's also gotta be my least favorite. No matter what time of day, I end up waiting long amounts of time for my food while watching people who weren't even here when I ordered get there's. But today was review worthy. They had my food ready, waiting on the counter and no one let me know my order was completed. I have to come back up to the counter, because even though they can remember to charge me after hey made a mistake, they have my fries getting cold while my salads are ready to go. And I'm gonna say it, I'm the only person I even see wait, even when I've seen people order he safe thing as me. Really disappointed. Guess I'll go back to driving to Roseville for jacks. read more

Jack's Urban Eats - Insult to injury. They let my fries get crushed while they made me wait for food that was ready. - American Near Me - Rancho Cordova, California

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