It's just not what it used to be...I was really hoping to have an opportunity to give a 5-star…read morereview, but unfortunately that won't be happening. My friend and I made appointments for a couples renewal massage after we both had received gift cards. While the robes and somd of the amenities are nice, the massage was really what I was there to enjoy. I was trying my best to not get upset (45, single mom of twin 2 year olds- I needed this break and massage) it just didn't hit the mark. I told the therapist I'd like it firmer and harder and not light touches and I think she must have thought I said the opposite- soft tickling type of massage and she didn't seem to want that style to change. Maybe she's knew but I have never gone up and down (being raised by her foot control) so many times in my life. Maybe she has back problems? My friend asked me afterwards why she was so loud (like I knew why? lol). Several times washing her hands and then threw the robe on my legs after the massage. Miss the exfoliating scrub at the end! Those were wonderful. While the after treatment room is nice, I'm sad to say, this just was such a disappointment. Hoping to have enough funds to give it another try at some point.

By far one of my favorite spas in Rochester for all the little reasons…read more They think of it all! There's the essential robe and cotton slippers located inside your locker upon arrival. Along with towels, hand towels and iced towels for after the sauna or showers. Complimentary amenities such as deodorant, razors, shaving cream, combs, shower caps, q-tips, feminine products, lotion, coffee, tea, infused water and iced water with cucumber and lemon. They also offer blowdryers, hair straightners, different types of brushes and round brushes to use during your visit.

Excellent therapeutic massage with Ken S. Highly recommend! Great location, relaxing atmosphere…read more Will be going back!

Don't hesitate, this is your place. Best Massage i've ever had tonight. Incredible customer…read moresupport. Genuinely cares about their customers. Great experience. We will be back.

Wonderful!!!!!! Easy to get an appointment, and the foot massage has really helped my neuropathic…read morefeet. I try to get it done at least every 10-14 days. When you go in to get started , they have you soak your [stinky/icky]feet for the first 15 minutes. During this time, they do a deep tissue massage on your shoulders and neck. Fantastic! Great value for the money, and the only reason I didn't give them 5 stars is because communication is difficult

Tranquil, serene, quiet and peaceful- just a few of the words to describe this foot spa. Staff are…read moresuper friendly, willing to help you feel comfortable and make you feel appreciated from the moment you walk through the door. Prices are very affordable. Your foot massage starts with a soaking, but unlike other foot spas the bottom of the basin has small pressure point balls that your feet relax on- soo comfortable and relaxing. As your feet soak, you are given a neck and shoulder massage that feels phenomenal! The foot massage itself was perfect. I highly recommend this spa. I will be going back, for sure!

Always was seen by Kim at this salon . Always clean and friendly Especially , Joe Unfortunately ,…read moremany stylists have left this salon. The parking was convenient .

Ashley has been my hairdresser for about ten years and I would actually MOVE to follow her, she's…read morethat good! Rocky is amazing and the staff is always welcoming and generous with wine/soda and making people feel Comfortable. I drive from Chili and will continue to do so as long as Ashley is still there!!

3.5 Missy is so…read morenice and does a great job. I got a 60-minute massage and felt she really was able to focus on the areas I needed without me even having to say so. Space is small and low-key but comfortable. I wish I bought a longer 90 minute one!

I found Utopia through groupon. Went in for my first massage with Missy today, and it certainly…read morewon't be the last! I did a 60-minute deep tissue, which was great, though I could have stayed for longer. Missy spent several minutes talking with me about my specific needs before she even started, and checked in during the massage to make sure I was happy. She is so attentive and lovely, not to mention just a delightful person. I felt immediately comfortable in her hands (literally!) Her space is also intimate and cozy, it's just one little room but it's so relaxing and homey, the combination of soft music and smell of the essential oils make for an incredibly relaxing experience. She also books via email and text (all info listed on her website) which is so convenient. And her prices are totally reasonable. Can't wait to go back, and would recommend to anyone!

Kimmy is the best ! She just graduated from Onondaga School of Therapeutic Massage, where I found…read moreher for postpartum recovery. As one of her first clients EVER while she was training I could tell she already had a gift for bodywork and energy healing. She recently travelled to Colorado to study and train in Trauma-informed bodywork as well before opening this amazing jewel of a business at the Old Pickle Factory in Pittsford. Kimmy has done an amazing job supporting my healing journey with techniques that integrate reiki, cupping, hot stone, and even poultice ! Her new space is so activated, clean, beautiful, & soothing -- a spa sanctuary + sensory experience where your body will heal repair & grow brighter from within. Luminosity is a gem & Kimmy is the Roc-STAR Bodyworker.

I had my first massage at Luminosity and it was hands down one of the best messages I've had! I…read morehighly recommend; I'll be booking with Kimmy again soon.

I've never had anything except a wonderful experience at Scott Miller. They can do everything and…read morethey do it so well, from color ,to cut, to eyebrows and facials and the occasional much needed massage. This place is a gem!!

I was told I could not return to this salon. Why? Because I questioned what had been done to my…read morehair. They did redo the color. I wanted to give SM another try. I called to make an appointment. I was told I couldn't book anymore appointments. This made me feel sick inside. But of course there are so many other options.

I've had very mixed experiences here. I've gotten my hair trimmed/waxes here before and they did…read morewell. However recently I went here to schedule an appointment for my wedding hair. First I scheduled a trial and my stylist cancelled twice over the span of about a month. At this point it was only two weeks before my wedding and they couldn't fit me in with another "senior stylist" so I went with another random stylist and understood appointment would be free of charge for the inconvenience. However once the trial was done (it took almost 3 hours and still wasn't quite right) I still had to pay 95+ tip as apparently only the hair cut was free (25) and I still was expected to pay for the styling. Then we get to my wedding day and I am supposed to have a senior stylist but was cancelled on a THIRD time the day of my wedding and was only told once I arrived at the salon. The same girl who did my trial did my wedding hair and I didn't complain much because who wants to complain on their wedding day? My bridal party also got their hair done and it was all beautiful but mine took an extra hour compared to my bridal party even though I requested a very very simple style , just curls and a little bit pinned back, and it came out very poorly despite me trying to steer the stylist in the right direction. I had to redo my hair completely afterwards even though I paid over 100 for my hair. I curled it myself and had a wedding guest who happened to do hair help me style it. Took less then 20 minutes and was perfect when we did it ourselves. After the wedding I looked back at the photos they took at the salon and I can't believe they let me walk out like it was! Totally falling out, messy, asymmetrical and bobby-pins showing (Photos from the salon and by the time I got home) About 3 weeks after my wedding when all the celebrations were done we called this salon back to explain what happened and ask for a partial refund or at least something. My mother who called was accused of "extortion" by the owner when she said she was calling before I posted this review... which is an honest review and we wanted to give them a chance to right it before complaining online. Then we were told we should have planned my wedding further out which has nothing to do with them messing up my hair so much. In the end they said they would call us back and it's been 4 days now. Overall really disappointing, This was the most stressful part of my whole wedding. They should have done more to compensate me or at least done my hair well... this was my WEDDING hair for crying out loud.

I had a really nice experience here. I texted them last night to get in today and they were more…read morethan accommodating. I haven't been this satisfied with a partial highlight in a long time! I'm very icky about my hair and who does it but I'm not from around here and wanted to get it done today before the holidays. They also were very nice about me bringing my son. Will be back!

I love this location. I had a membership for a little over a year, but had to stop it due to…read morefinances. It was $50/month for either a 60 minute massage or 60 minute facial once a month. Students loans kicked in so ... I decided to use that $50 elsewhere. They have an online booking system, which is super convenient. I've gotten fantastic facials here from 2 different women. Robert usually did my massages, and he was always great. I have gotten massages from other therapists that weren't that great unfortunately. Front desk is always super nice, and no one is pushy about making you buy things. I feel like the prices are decent, though I'm sure Groupon could offer a cheap service somewhere else.

I went there because I was given a gift card. They are way overly priced and my…read moremasseuse seemed like she didn't have very much experience. I didn't feel like I had just gotten a massage when I left. They were also very pushy about signing up for a membership when I cashed out. Save yourself $100 and go to Eastview mall and get a massage for $35. The mall massage was a hundred times better.

Marissa does a great job & I shouldn't have waited so long in between massages. Also, next time…read moreI'll be sure to book an entire hour & the stone massage. I'm already looking forward to it~!

The Himalayan Salt stone massage is amazing! Marisa's…read moreattention to detail serves her well. I have been going to Marisa for years. I am so proud that she has Sunflower Wellness and that it celebrated a year now. The vibe inside is very relaxing. I love that it's in the old Pickle Factory. Very cool history behind the building. Marisa will have you relaxed and refreshed in no time. She caters to your individual massage and wellness needs which sets her apart from the rest.