I successfully purchased two Bourgeois Touchstone Signature Guitars, the OM and the D, through mail…read moreorder from The Fretted Buffalo. Matt and Bill provided exceptional support, ensuring a smooth transaction by offering a return option with discounted shipping rates. Both guitars arrived in pristine condition, expertly set up and ready for play. I am delighted with my purchase and plan to keep both guitars. I highly recommend The Fretted Buffalo and would gladly do business with them again. - Tom

I made an online purchase from them. I was literally just collecting data for a purchase sometime…read morein the future. They had one gorgeous blonde Bourgeois F mandolin. The price was already good, though probably outside my range. I had been looking at Eastmans but my shop doesn't carry the Bourgeois line. Owner Bill, without prompting, gave me on out-the-door number that was minimally higher than the Eastman I would have settled for. They wanted my business. They made it affordable, and I got the instrument I really wanted.

Wow what a great experience. I met with Chris Williams to purchase some new PA's. I have been in…read morethe music business for 30 years so I know what I'm after, but Chris helped me in ways I didn't know possible and information that I thought I knew but didn't . He was very informative and courteous listening to my needs and steering me in the right direction. This purchase was made so easy and effortless . If you're looking for any type music equipment see Chris Williams at Guitar Center and ask for him by name you will be happy you did!

Lots of guitars to look at. My son loves playing different models. The staff is friendly and…read morewilling to help.

I have brought in three high value guitars to sell as I'm downsizing and the rude staff said they…read morecan't take it. my guitars are professionally set up and your "expert" said it needs a setup. Maybe hire staff who know what they are doing.

Great Products, but if I had other options, I would choose to shop elsewhere. The staff comes…read moreacross as very impersonal, and you can sense it as soon as walk in the door. After 45 days don't expect them to stand behind there products or help you with manufacturing warrantees, unless at the time of purchase your willing to pay an additional 30% percent for extended store warranties.

It's a real, old school music store. Lessons and rentals seem fairly priced. The owner and his wife…read morerun the business there for the past 30 years.

Had a small repair. Figured I'd have to leave it, but it was fixed immediately, and at a very…read morereasonable price. Great place to do business!

10 stars if I could. I'm in another province and I found my dream guitar on their site. I put it on…read morelayaway for a bit, but when I was ready, they shipped it out to me no fuss. Great dealing with them!

Long time customer. Nice selection of new and used…read moreincluding the odd vintage guitar. My kids have lessons here for guitar and drums and both really like their teachers. Cool staff, no problem parking.

I wanted to extend my gratitude for your recommendations this past Saturday…read more So this weekend, I upgrade my Squier J-bass with Fender control pots and better Capacitors you recommended Previously my Volume pots where not a linear range (everything was in the first quarter turn, and the balance between bridge and neck where shit) the Tone pot suffered from EM noise interference A bit of drilling and dremel to fit everything in the cavity was a bit of a PITA but I made it fit Sanded down the magnets on the pickups to clean them up and expose new surface Holy shit. I now have a Fender Player Bass rammed into a Squier Couldn't be happier with the results TL;DR Don't need to update my pickups A $60 solution ($18 per pot + caps), soldering and electronics chops saved me $100s Thank you for your time and professional advice

Outstanding, from beginning to end. Phil is professional, quiet, and knows his art. My 1972 Les…read morePaul Custom had a partially broken headstock. Phil was able to repair it, as well as second crack I had not seen. He also repainted the section, making the guitar not only playable, but beautiful. He is incredibly knowledgeable about guitars, and has a great selection in his store, to boot. I highly recommend him for repairs and anything else you might need. Thanks Phil!

For a bass enthusiast like myself I could not ask for a better store to take care of all of my bass…read moreneeds. From strings to instruments and amplification and everything in between Club Bass is a one stop shop for a bass player. I have purchased 3 bass guitars, 1 amplifier and loads of strings and accessories from this store over the years and continue to be a loyal customer. Dave by far has the best selection of bass guitars and amplification in town and is far more knowledgeable than most instrument dealers around. Along with best selection in town Dave manages to keep his prices affordable and in a lot of cases lower than other music stores in town, even the big box stores. I have found that Club basses string prices are lower than most bigger box stores like Long and Mcquades and Dave even offers monthly specials. I recommend Club Bass to any bass player from beginner to professional. My one recommendation would be to check his website for his store hours as they are limited during the week and he is sometimes closed on Saturdays. Before you purchase a typical Fender, Ernie Ball, Ibanez .... Etc... Do not do so before trying out a Lakland or Sadowski. Its worth the trip. I have owned all of the typical brands over my 18 years of playing and I have sold them after getting my hands on the gear Dave has to offer. I have purchased 2 Laklands and 1 Sadowski bass from Club Bass and they will remain in my collection as my main basses for years to come ...... Until I can afford a Kennith Lawrence !

I've heard people say that Club Bass doesn't have a wide selection, my analogy is that they have a…read moreterrific selection of High Quality Instruments without having to sort through any crappy, junk gear, there is literally not a single lousy instrument in this shop. I have purchased a couple of basses & a couple of amps there, all top-quality gear that's often not available elsewhere, with prices that beat the big box & on-line competition. My Orange Head has served me well & priced 10% lower at Club Bass than what the big Chain Store was selling it for. Also happy with my DNA Amps 1350 head, it really sets a new standard in Bass Amplification. I'm overjoyed with my Sadowsky PJ Hybrid & Elrick Gold Series, a Hand-Carved, one-of-a-kind masterpiece built by Rob Elrick himself. I recommend Club Bass to any/all bass players at all levels, before spending a fortune on the same old - same old "Name Brands", try looking at what Dave has to offer, as many of the small builders that Club Bass carries have quality & price that blows away the big boys.

Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.