Recently purchased a certified EQE350. Worked with Alexis from start to finish. Couldn't be…read morehappier. Never felt like I was in a car dealership. No pressure, no upsell. There was a crack on the front grill and Alexis convinced her manager to get that fixed as well. Do yourself a favor and ask for Alexis if you want an honest and hardworking sales rep working on your car purchase.

Everyone here is rude and disrespectfu! There is no…read moreprofessionalism or kindness to their long time customer. I went in for an oil change and there was a misunderstanding in terms of my gap issues "free oil change". Sabrina M. Had a bad attitude from the moment she walked up. 9:45 am and she looked beat down by life. She was RUDE!!! She didn't even say hello or smile! When the issue arises instead of explaining to me the problem she told me to call and let them explain. I asked for a supervisor they supervisor was out. There was no one else to help. I asked another worker for help and he directed me back to Sabrina. I went out the dirty make shift office door to call and see what the problem was with my "free oil change" and upon my return Sabrina was sitting there with the rest of the crew talking about me. She looked scared when she saw me. I again asked for a supervisor. I went ahead and canceled the appointmen. I called Fletcher Jones in New Port and they said come on in we got specials for you and we will treat you as a valued customer. My oil change is done. No thanks to Sabrina and her crew!! Stay away from House of Imports they are all disgusting!!! DISRESPECTFUL AND RUDE!!

I bought my mustang back here in 2008 and they were extremely kind and accommodating. Still…read moreremember how good service I got here. Musting lasted for 12 years as well. Great car.

I just purchased a 2021 Toyota Highlander through Pennington's. I found them through Edmunds & they…read moremade the process very easy. Chuck was very insightful & kind. He was keeping in touch throughout the week to make sure I knew what was happening & what to expect. Tiarrah helped finish off the paperwork, it was super easy & took a little over an hour. Thank you Pennington's for making car buying easy & not stressful. I absolutely love my new car!

Speedway auto sales is the place to buy your used car with a large selection of cars and trucks…read more I was in the market for shopping for a small truck because I had a larger truck so I wanted to down size and I found speedway On line I found a 2004 Ford ranger x cab rite away I can tell it was in good condition Andy was the sales guy nice and polite knew his job well, we made the deal trade in my truck and I was on my way thanks speedway .

Great Location, Cars look beautiful and the process was simple, Andres was nice to speak and deal…read morewith as well. OverAll, first impression was still better than most smaller owned dealerships .... However, bought a 2014 truck w/ 94k miles, $3700 down... and less than 60 days later, realized it needed a 3k TRANSMISSION VALVE BODY (A new transmission was recommended even), Drive shaft and Fuel pump module. The truck was never serviced either, needed an oil change, front brakes and alignment (small things that I can take care of anyways) Reached out to the dealership in good faith to see if they'd help in one way or another, wasn't expecting the repairs to get completed all by them but who knows.... I was referred to a shop for it to get checked out and they found nothing wrong with the transmission I guess, being so busy, I took time to see another person yet one month after their referral, the check engine light went on and boom, there indeed was a transmission issue. The dealership and 3 other shops all quoted total repairs at $4k to $6k in repairs, or more if I replace the transmission. Side note: Before I realized the issues in my truck, I did refer a friend to the place too and they noted that the cars they checked up on did seem like they needed maintenance too, again, small problems but something to note Can't say you all will have this experience but do carefully examine your vehicles, CAREFULLY, before signing those papers! This has been an EXPERIENCE in my books TWO stars instead of one, since I know the salesman and office staff there definitely deserve some credit I put this review on Google and Yelp since I feel it's important everyone hears me out on this honest review AND YES, I HAVE INVOICES AND RECEIPTS AND PROOF IF ANYONE DOUBTS THIS REVIEW.

After a Honda dealer made me feel ignored, I had a great experience with my guy Mike Luna! When I…read moregot my sights on this 2023 Camry he was great from the start, his responses were timely and informative. When I got there everything was straightforward and he made sure I was well informed at every step. Absolutely no games or unnecessary up charges!! Benny Fu was also absolutely nothing short of very helpful and friendly during the process. They made sure the car was cleaned up and that I had a full tank. Definitely felt like Mike was helping me out as if I was family. They're definitely going to be my go to people for my next car and recommending them to others without hesitation

Mike Luna and Benny are truly the best people to work with. Extremely straightforward and…read moretrustworthy which can be hard to come by when purchasing a car. With a newborn, we didn't have time to spend hours at the dealership - Mike got us in and out quickly. We couldn't be happier with our vehicle and the experience of the purchase.

Buyer beware. I believe the sales manager's name was Mark -- a heavy-set Latino gentleman who…read morehandled the price negotiations. On Friday, February 28, at around 7:00 PM, I went in to purchase a 2025 Ford Bronco Sport that was advertised for $38,060 (see photo). During negotiations, Mark insisted I had to purchase paint protection, LoJack, and several other add-ons totaling nearly $7,000. I declined multiple times, but he claimed the items were already included in the price -- something I later confirmed is not legal to force on a buyer. He refused to move from a price of about $45,000, despite the vehicle being listed around $38,000. I ultimately walked away. After leaving and doing some quick research, I returned to the dealership and informed him that mandatory add-ons are not allowed. At that point, he changed his story, saying the products were already installed on the vehicle, then provided yet another price including LoJack, claiming it was already in the car -- which did not appear to be true. In my opinion, this felt extremely dishonest and misleading, and the entire experience came across as very shady. I would strongly caution anyone considering buying a vehicle here to carefully review pricing and question any forced add-ons.

This is a very long over due review!…read more I purchased my 2025 Ford Bronco at Fullerton Ford in September. I searched all over the place for this Robin egg blue and they had it there! I was very upfront when I went to see it that I was not going to purchase that night but Christian still took the time to show me the Bronco and we even took a test drive. As I drove home Christian texted me to see if I wanted to maybe come back and purchase but I told him I wasn't ready yet. He was very respectful and didn't keep calling and waited on me. Which I respected very much!! So 2 days later I texted him and purchased my bronco!! Christian is such a nice guy! I would buy a car from him anytime! The girl that did my finance paper work was so sweet and so funny .. she had this great laugh I loved it! The service manager is also a pretty awesome guy!! I could go on and on... This dealership as a whole is just awesome!! I had a great experience here and they are veteran owned which is a Major Plus!! If I ever need another Bronco or maybe in a few years I'll get a Raptor this is where I'll get it from!! Thank you Fullerton Ford!!

I had an excellent experience at BMW of Buena Park and highly recommend them. My salesperson Jose…read morePortillo was fantastic -- persistent yet never pushy, always responded very quickly over text, and was extremely friendly and genuine throughout the process. He was dedicated and worked hard to put together a deal at a price we could all agree on. Ross, his supervisor/manager, was also very helpful and came over to introduce my wife and I to the BMW family. He was just as nice and genuine, with zero pushy sales tactics. We alI had a good laugh and enjoyed chatting with him! The send-off of the car was especially memorable. I really appreciated the dealer putting my car in an almost photo-booth type setting to capture the moment -- brilliant touch! I live a bit further away and am much closer to Sterling BMW as well as numerous other dealers, but I chose BMW of Buena Park based on the reviews and our initial experience. You should too! I absolutely love my new BMW, what a gem! Even my wife is happy with it, and believe me, she's not the easiest to please haha. Overall, it was an excellent experience from start to finish. 10/10, would definitely recommend! Thank you BMW Buena Park -- that's how it's done!

Services Department: I took my 2023 x1 for service and it was determined that my front brakes…read moreneeded to be replaced. I accepted the service and my brakes were replaced. It was a few days later when I realized the rear right hubcap had fallen off without me noticing. I've had my car since February 2026 and I never had issues with my hubcaps, until my vehicle was serviced at BMW Buena Park. I took time off from work to take my car in on July 24 to determine what resolution BMW Buena Park can provide and they advise they would look into footage and get back to me. On 8/5 and again on 8/8 I followed up and til this day, 8/17 a resolution has not been provided. Very disappointed in the customer service that BMW Buena Park has portrayed.

Exceptional Experience with Jakelin Flores at Mazda of Orange!…read more If you are looking to buy a vehicle, go straight to Mazda of Orange and ask for Jakelin Flores! From the moment I walked into the dealership, Jakelin went above and beyond to ensure a smooth, transparent, and enjoyable experience. What stood out most was her deep knowledge of the lineup, total honesty, and complete lack of high-pressure sales tactics. She took the time to answer all of my questions, walked me through all the features, and made sure I felt confident every step of the way. Buying a car can often be stressful, but Jakelin turned it into a seamless, 5-star experience. Thank you, Jakelin, and the team at Mazda of Orange! Highly recommend!

Went in for an F150 listed at $36,995 online. First write…read moreup from Gabino(sales) was $47K!! They wouldn't honor the online price and lied to me several times. Prime cash buyer ready to take the truck home but these guys couldn't even be straight with me. Soon as I left the dealership they changed the price online to $38K and change. The lack of transparency was astounding on the price. Steer clear and don't buy a car from Gabino! THEY WILL LIE TO YOUR FACE. After several back and forths I walked.

Just wanted to let the director of Service know that Mauricio Tovar is excellent did a great job…read morefor me for the past 4x I was there, these days it's hard to find a person like this. Great job appreciate the service he went above and beyond to make sure my service was 100%. Thank you. Chaminda.

Made an appointment and came in for an oil change. During the inspection they found the rear brakes…read moreto be bad. The intake person Christian Medina called me at 11:01 am and told me about it - said it would take two hours to fix. It is now 4:09 pm ---- 5 HOURS LATER. The car is still not done. I have been waiting here since 9 am. If they had just been honest about the time required I wouldn't have wasted a day! I hate this type of dishonesty and business practice! Will definitely not be coming here.