Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

Oh let me count the ways why one should not walk - rather RUN - from this half-baked Mickey Mouse…read moreoperation! 171 minutes on phone (their phone tree to get a human; let alone a competent one; is among the worst I've ever experienced). Placed initial order several weeks ago and once I received the invoice - it was WRONG. Trying to cancel the order was a goat rope that led to two days of emails and phone calls and just utter incompetence! Alas - enter stage right - a very "helpful" manager who implored me to remove my Google Review and promised to severely discount a new order (which he did) if I would give SD Wheels another opportunity to earn my business. I should have listened to my own gut instinct and stayed far far away..... 9 days later (clearly shipping is not among their skill sets either - but no worries, they are blaming COVID and Holidays like everyone else - despite in stock items)! Thank you Jeff Bezo's for showing us that CUSTOMER service and supply chain competence DOES exist. Alas, the day came for delivery and install. Not one....rather TWO.....of the long awaited Voxx wheels were opened with significant damage! I give up. Another two hours of waiting for an RMA to UPS them back - only to be jerked around. Had to contact Voxx Wheels directly to get the RMA that sat in SD Wheel's inbox for over an hour. Bottom line up front - CONSIDER other vendors. This place is clearly not ready to sell paper bags let alone custom wheels/tires! Refund finally initiated today. And they would lead you to believe that they've done me a great favor. My contribution is warning others. RUN.....RUN FAR FAR AWAY from this outfit. You will save time; money; and frustration as a result! **UPDATED: And from the lengthy plethora of excuses listed below remember - 171 minutes of hold time and calls; two and half weeks of wasted shipping time/delays (but plenty of excuses to complement the "why"; Any discerning consumer should be able to read between the lines here. RUN! This place is a train wreck! But kudos for them trying to protect "negative reviews" and offering $400 in discounts to remove a review - only to JACK UP the second order/discounted order even worse!

My initial contact with vendor was thru Ebay and purchasing a complete set of 4 tires. The reps…read moreoffer the best prices and quick shipping and then two associates failed to assist with price matching other high feedback sellers. I contacted company to alert management of issue. I was placed with Zach and while the initial contact did not go well due to his personal emergency time off, in the end he came thru and really made the experience correct. He became the personal and my only contact until tires we delivered this week. My initial review was 1 Star and feeling company did not truly offer what it offers in writing and on their website. In the end, Zach was 4 stars and thus my rating went to a high 3-star overall rating. It took three attempts, but in the end, the resolve was fair.

As with all 2004 to 2009 Mercedes SL500's and SL600's I developed a problem with the Active Body…read moreControl System. Apparently there's a conversion kit to modify the suspension system eliminating the continues expensive repairs with the ABC System, but we're having trouble finding a power steering pump that controls just the power steering. There is one out there and he's working to find it. The factory installed tandem pump controls both the power steering and the ABC will burn out shortly if used on the conversion system. So, as a temporary bandaid, Kurt replaced the two bad gaskets affecting the ABS System for now and the trunk battery (which I was unaware was bad) with a new battery for a total of $700 which was shocking to me. I was expecting a bill of at least $1000. This was just a bandaid for now until we can find the proper pump, but Kurt is as honest as the day is long. He also did not charge me for diagnostic testing of the problem, which many shops do. I highly recommend!!

So I am kinda writing this for my mother, who is older, post-social media. Wanted to compliment the…read moreguys at Komet for always taking superior and thoughtful care of her and her beloved 2008 VW Beetle. They indulge her needs and don't take advantage, because they could. And they have been extremely reasonable with her concerning costs. Finally, they do good work! I cannot too strongly recommend them.

As said in a previous review I took my Hummer to get an auto start installed and did Paul was…read moreawesome. Three years almost to the date today had a problem with it brought it in to get it looked at found out my fob was bad. Paul informed me one would be ordered under warranty love this place highly recommend Street Style

I have been to this shop four times with issues on two different conversion . Paul has always been…read morestraightforward and upfront with what needed to be done and pricing. he has taken the time to explain what needed to be done and pricing My last two visits to him have been because the new car dealer who sold me the knew nothing about how to take care of the components or repair if Paul took care of the issues and the pricing was fair. If you need any type of specialty work, I highly recommend street style to be your provider.

Fantastic service. They helped me install a 360 camera system when others would not. Also worked…read morewith me after the fact to identify broken parts, not their fault. Owner was cool and knows his systems/products well.

Came here for a one way remote start up, also for dash cam and radar installation and I am pleased…read morewith the work and the hospitality of the team. I will definitely comeback.

I just recently switched from an Audi to a BMW X5M and wasn't sure were I should bring it as my…read moreprevious mechanic did mostly audi. After asking and looking around, EP3 came up multiple times, so I stopped by to see if I could set up a time to bring the X5M in. Right off the bat, the owner Brian and his whole team were super friendly and took the time to answer quite a few of my questions. We set up a time to bring it in, they did the work I wanted and even let me know about a problem they noticed on the car, explained what it was and gave me the option to get it fixed same day. Communication is super important to me, and EP3 nailed it. Everyone knows exactly what they are doing and are welcoming, the shop is super clean, quality of work is perfect, and turnaround time is great! I highly recommend EP3.

These guys went above and beyond to fix my car. After they initially fixed a couple things…read moresomething else broke. They didn't even charge me for the second part or labor. Alexis at the front desk is also very communicative and knowledgeable.