Came here Sunday on Mother's Day and there was no one else here! Plenty of metered parking in front and a parking lot out back. Got a strawberry surf rider and it was delicious! Love that we can add a free boost! read more

Beware of this place their drinks gave me a bacterial infection. Should have figured since flies swarm the place and bathrooms are constantly filthy. Don't come here read more

We ordered the dragon bowl and strawberry bowls and my kids loved them. This is a huge Jamba Juice. You can enter from the front and the back. There is some seating indoors and outdoors. Great service and helpful employees. Download the app and select the location in order to scan the QR code at the register during your order and collect rewards. read more

Jamba - Dragon Bowl - Juice Bars & Smoothies Near Me - Pasadena, California

No lines, friendly staff, efficient service. I feel like they make a solid smoothie and I love the acai super antioxidant one. Add a little protein and makes a great post workout smoothie on a hot day! Parking is convenient in the back, with a large lot. read more

Orange dream machine was good. Associate was courteous and nice. Store seemed clean. read more

Was in the mood for a Jamba. Now i remember why i stopped going. Got a large Caribbean passion which was flavorless, not fully blended, and the cup was not even filled to the top. What a joke for $11. Service non existent as you just order from a kiosk. read more

"Apparently asking for a refund is now a crime at Jamba." On August 8, 2025, my wife and I stopped in for two smoothies with a 25% off coupon from the Jamba app. The staff took their sweet time scanning the code, and while we waited my wife tapped her card. The person in charge then told me the discount couldn't be applied because the card was already tapped. Instead of being courteous and saying, "Refunds take 3-5 days, let's restart the order so your coupon works," she shouted instead "How would you like to work here!" That comment didn't just disrespect me as a paying customer -- it put down the store, the franchise owner, and Jamba Juice itself. Imagine being told by the person running the shop that working there is so bad it's an insult. Not exactly the best advertisement for your brand. She then refused to give me a refund or cancel the order. Another staff member then asked me to leave, which I did, and even threatened to call the police -- on my wife, for the terrible offense of waiting for her refund and receipt. After unnecessary back-and-forth, the refund was finally issued with a 3-5 day delay, and only after I insisted on a receipt they had first refused to provide. The receipt that they gave me was the order to go not a refund receipt. So will check the account to see if this refund was issued and go from there. So congrats, Jamba. You turned a $20 coupon mix-up into a police threat, public embarrassment, and the loss of a loyal customer who's spent $500+ a year here. Bravo. And the kicker? I still received loyalty points for this canceled order -- and the 25% off code that supposedly "could not be applied" shows as accepted in my app, even though we were charged full price. Something doesn't add up here. read more

Service was terrible . I expressed my drink tasted like water he then refused to make my drink over after i asked him politely. 0 out of 10. Never AGAIN. read more

Good smoothies but this place isn't somewhere you'd want to hang out at. Order to go and leave as quickly as possible! Very narrow store, has two entrances. Free 90 min parking in the back. Watch out for the 20 min only parking spots! read more

Jamba - All they have is pirates booty lol and it's not even in a container. Disorganized state! - Juice Bars & Smoothies Near Me - Pasadena, California

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Jamba is Jamba. But when service is really good or really bad at a chain, I Yelp. First the app refused to work. After trying again an hour later I got in. Now I come in and there's literally 2 employees in the store! You have to wait obviously, and when I asked one he said it's always like that and that they're out of A LOT. The stores dirty and it just seems like no one cares about this location. The guys are nice enough but hire ppl! It's taking over 20 mins w no one in line when I came in. Bad experience for employees and customers. Do better. read more

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Great smoothies but even better service. Jayla is the best. Thanks for making our day! read more

Jamba - Razzmatazz for two - Juice Bars & Smoothies Near Me - Pasadena, California

So sick of this place never having oranges for orange juice. ‍ Just take it off the menu if you can't ever keep stock.

Could use a renovation on the look but the products are still good! I had a headache coming in and the employee who helped me asked how my day was going. I shared about my pain and she made my day by saying "too bad we don't have an ibuprofen shot" and she was very friendly and cheery. Her customer service makes all the difference! I used the tmobile deal for half off the bowls. Chunky monkey is my favorite (strawberry and banana). They ran out of greek yogurt but I actually liked it without it and they always put the perfect amount of granola and fruit read more

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Employee was literally doing nothing when there was a line of customers and kept asking us to wait while on their phone. Was there for a solid 10 minutes before leaving. Absolutely ridiculous read more

This Jamba Juice location felt like the average "get in get out" experience. The staff are quick to notice customers and fill orders. They also have a nice "bring a book take a book" bookshelf near the windows. There is quite a bit of space in this Jamba Juice, but I rarely ever see it populated, and it feels very spacious - perfect for those who like studying in quieter, less populated environments to get away from the busyness of Old Town Pasadena. I ordered a "go getter" and between the few times that I've ordered here, this is not one of my preferred locations. I am not sure if it is the difference in recipe or what, but I feel like the drinks here are on the blander side. read more

I was standing in line to order for a little while and the worker was busy going to the back dealing with an issue which was fine. after a few minutes there was a person behind me waiting as well. The worker then asks if I am waiting to pick up which I responded no I still need to order. Then she rudely said I need to use the kiosk. I then asked if she can take my order and she rudely said you can (by now the person behind me starts ordering on the kiosk) "you can order after her". No recognition of my wait time and then being rude to me is not how you treat costumers. Not coming back here again. This was around 230 pm Jan 18. read more

Usually when I go here it's good & tasty but today my brother brought me a mango-go-go and It had green leafs in it as if it had strawberry stuff in it & not washed from previous one I'm not sure but it wasn't good please try to make sure you make it right& wash the blender before using again..... read more

Been a fan of Jamba Juice since forever! Been here in Pasadena for over a decade and this is the first time I noticed this location! Love to have found one closer to me! Hard for me to stray from my regular, Strawberries Wild with peanut butter! Best smoothie ever! Staff here are so friendly! Five stars! Download their app so you can get discounts and right now on the weekend you can get a watermelon smoothie for $5! read more

Jamba - Strawberries Wild with peanut butter - Juice Bars & Smoothies Near Me - Pasadena, California

Food was good as usual but the workers are clearly not happy working here. The door to the restroom has a sign that says ask cashier for key, and when we asked they said there's no key go next door. Rude and doesn't make any sense to have a sign to ask the cashier only to not have a key. And the seating area is just dirty and not well maintained. I love Jamba but whoever's at this franchise needs to get the manager onboard. Sad to see this place damaging the brand and reputation of Jamba Juice. read more

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The other reviews are pretty accurate. Not the best Jamba location in my opinion. Parking is hard to find. The store isn't the cleanest. And there were only two employees working on a busy Friday night. The employees were nice but they were definitely overworked and stressed. I tried to get the $5 watermelon deal that they were promoting but I guess there was some issue with Jamba corporate so the coupon wasn't showing up on the app and they couldn't do anything about it or honor it. read more

This location really has the worst customer service among all locations. I came to redeem my T-mobile Tuesday and it says that I could redeem my offer in store. The staff has no attempt to try on her part to let me redeem in store. She insisted that I had to redeem in-app. It was clearly written on T-mobile that I could. Very unhappy to begin with. Then another customer walk in with no mask on while there is clearly a sign on the window that mask is required. The same staff didn't say anything. If you are not going to enforce anything, then don't require it. If you make a sign there, then people are expected to follow it. It seems like this store has no COVID safety training nor customer service training. Don't go here! read more

First time going to Jamba in years, was satisfying, tho wasn't expecting to spend $20 on two juices. Seems like they updated the recipes/procedure, the smoothies seemed arier and were easier to pull through a straw and less brain freeze inducing - before it was quite a suction workout. I do think that meant it was less filling, though I could drink it faster. read more

I know it's just smoothies but the service was very appalling, I need to talk about it. My boyfriend and I ordered our drinks and snacks for pick-up. When we arrived 15 minutes later, they had not started our order. One young man making smoothies seemed to be in a bad mood and was making the other employees uncomfortable. I ordered an iced matcha, low sweetness, low ice. I was given EXTRA sweetness and EXTRA ice. The drink was so sweet I couldn't taste any matcha flavor. I ended up getting Starbucks instead. My boyfriend's smoothie also tasted odd. All of this was quite expensive. I was thrilled to see that Jamba sells coffee and matcha drinks but it was very disappointing to taste it. read more

Jamba - Gotcha Matcha with Sweet Cloud Whip - $8 with tax - Juice Bars & Smoothies Near Me - Pasadena, California

Staff was supppper nice and the smoothies were great. But they are clearly understaffed as it was a long wait for everyone that ordered. It seems like the staff keeps the place clean but this location definitely has a run down look to it. read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

Whoever was working the closing shift at 7pm December 18th was the best worker. She was so polite to my sister and I and helped us get everything we needed. I don't know if she was a manager, but if not, she should be promoted. She was kind, and even got us to sign up for the jamba app. We need more workers like this: ones that simply have a smile on their face and are enthusiastic about their job read more

Stopped by on a very hot day. The staff were busy making smoothies, and I waited for 15 minutes before someone can attend to me. The cashier was very friendly. I ordered my usual peach pleasure, and found out that they changed the name to peach perfection. The smoothie tasted very different than how it used to be. I am not a fan of this new smoothie. Maybe try something else next time. read more

This is a note for the owner/DM, the place could use a deep clean. The walls need scrubbing, the tables need degreasing, wood paneling on bar needs to be washed. The kick-plates surrounding the store look like they've never been washed. And with there being no seating inside I would imagine the staff could use the spare time to clean. Unless your understaffing to try to make a profit, in that case I would recommend that have you clean the place yourself... unless you have and this is your best effort read more

As a health and fitness conscious lad, Jamba juice is my favorite go to place to get a good healthy smoothie. I ordered their plant-based medium size greens n' ginger (290 cal) which is composed of lemonade, peaches, mangos, kale and ginger. I love it. It's a perfect post-workout drink that replenishes your body. Morever, it has all the vitamins and minerals that you need such as Vit A, Vit K, Thiamin, etc. Staff were amiable and competent. They have three cup sizes, a small (16 oz), medium (23 oz) and large (28 oz). Prices were very reasonable. Overall I enjoyed my smoothie and had a good order experience. read more

Jamba - Pick your size. Guess what I picked? - Juice Bars & Smoothies Near Me - Pasadena, California

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Starting off, I'd like to say that the service was decent, but in terms of the actual drink, it was not. I'm not sure how it could taste bad when it's a chain and it should all be pretty uniform but it really wasn't great. My smoothie was also not blended all the way and there was chunks of banana in it. There was no real flavor to it? It was kind of bland which was weird because I never had that happen before. The store itself seemed a bit disorganized and it had a wet rag smell once you walked in. Overall, not the best location I've been to, not sure if I would recommend this spot. read more

Jamba - Strawberries Wild - Juice Bars & Smoothies Near Me - Pasadena, California

25 minute wait for a smoothie. One person working. Dirty. A disaster. Takes them 5 minutes to notice you're even waiting to order something. You'll repeat yourself 6 times. An art installation to attempt to see how much torture a human will endure read more

i've worked at Jamba before so i know to not a have great expectation when i visit where do i start with this location. Always someone late or one person working, they are tired teenager with poor customer service, the store front is messy and the bathroom stinks. If you can avoid this location I would the wait time is ridiculous it takes less than 3 mins to make a smoothie. read more

Mind you I went during the peak time of the day, but service is slow. You walk in the door and people don't greet you or tell you where to get in the line. You have to kind of guess what to do which makes it challenging. The drinks are good. I like the chocolate banana peanut butter smoothie with a protein shot. I would recommend having some standardized operating procedures around greeting folks when they walk in the door to bring assemblnce of organization. read more

Came in during more strict quarantine rules. Fast service, limited ppl in site, wait outside for your drink was there like 5 mins. Super yummy gummi smoothie! read more

these jamba juices in the area are all incompetent! fire each of their managers! every time i go there they never have oranges or their orange machine is broken or they pull a mcdonalds card and say their machine is down. absolutely horrendous! avoid these turds read more

I came to this location Thursday at 8am. Didn't catch the name of the Lady who was working. But she had made my smoothie, it was damn near juice, I asked her to remake it, she did. And the second smoothie was worse, yes it was thicker but it had little to no flavor, she just added ice. It's ridiculous that I paid 10$ for a smoothie just for it to not meet expectations after 2 tries. Very disappointing read more

20 minutes to make 1 drink. 4 people who ordered after got theirs before me. No word or explanation as to why. Top it off with this making me go over my 2 hrs LA fitness parking limit making me pay $1.50 for 5 minutes over. Why? read more

I am a HUGE fan of Jamba Juice but this location doesn't have good staff. I came in and ordered a simple Vanilla Blue Sky bowl. I asked the woman what smells so good and she said this tomato twist. Then she asked me what I wanted to order and I said just the Vanilla Blue Sky bowl. She asked what size? That should have been the red flag there because the bowls only come in 1 size. I gave her my number and she couldn't find me in the system. I'm a regular Jamba customer and found that odd and so I asked for the receipt. I looked at the receipt and saw she charged me for a tomato twist. So I needed a refund and also she gave me the vanilla blue sky drink??? So it took me more than 10 minutes for my bowl and mind you I was hungry. She charged me $12.08 and I checked my bank account and still waiting for the refund to post. It doesn't even show pending, so I have to keep my receipts now. No apology whatsoever either just made me wait. Customer service here is really bad. I think I'll just order on the phone because ordering in person was a hot mess or go to another Jamba location. Seriously I never had that awful service like today. Just messed up my entire order. And morning breakfast! read more

First time back since Covid. The strawberry-banana smoothie tasted like sawdust. No fruit juice in it. There's no smoothie menu posted-- you have to download an app and consult it. You have to wait outside and they bring it out for you so you're just standing on the curb. Really disappointed. They need to up their game on so many levels. read more

I was very disappointed to receive this delivery order tonight. I ordered a Peanut Butter Mood. Once it arrived, the cup had "No Peanut Butter" written on it. I ordered the Peanut Butter Mood due to wanting PEANUT BUTTER. I wish I was contacted after I placed the order, because I would have cancelled the order. Instead I had to throw away the entire drink because it did not taste good without the PB. read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

I was a bit disappointed that the kids menu was gone but I decided since we hadn't been in a while it would be a nice end of school treat. I was struggling to see the menu and the cashier really took her time to help me out, I explained that one of my kids has an allergy to a certain fruit and she told me which ones didn't have that fruit. I was struggling with my youngest who was crying then my other kid was trying to help and as she grabbed her drink it fell and exploded everywhere and began to cry...total chaos I tried to clean up the drink as the cashier made my kid another drink, then had someone quickly clean up the mess and told me it was ok. She absolutely saved the day! Totally wanted to give her a shout out... I believe her name was Eileen or Lena , I'll update when I go back and get her name. Anyway , employees like her really deserve recognition! I rarely do reviews but she went above and beyond !!! read more