Jamba Juice has gotten pricey for smoothies and juices that aren't even claimed as organic or the like. Order at the register on the screen. Standard smoothies starting at $10. My drink was good, but the shrinkflation is real. Located in a strip mall shared with Shake Shack, Starbucks and Noah's makes this a convenient stop. Service was quick during my lunch, though it wasn't particularly busy and one employee working. I'm not a frequent to JJ, but may not be as inclined with the uptick in price. Would rather support a smaller business or higher quality/fresh ingredient smoothies for this price. read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

$11 for a small. Ugh... whaaaat? You had a good run, Jamba. . You're never last with $11 smalls. That's nuts.

This is my second time being at this location, I go with my sister. This first time I came my order was a Acai bowl, when I got it came out too liquidy but everything else was perfect, So I didnt mind it. Told myself "Ill just say it next time ill ask for it to be a little more chunky." I ordered an Acai bowl tonight with that request and when I got it, it was way too thick, mainly just had fruit and it wasnt filled up all the way. Im not sure if its just because they were going close in 30 minutes or because my sister had an issue with them messing up with her order not once but twice so the employee was fed up but It really hasnt been an full enjoying experience here. Id recommend going to the one in downtown willow glen than here on bascom. read more

I had a very disappointing experience here today. My DoorDash driver had been waiting for my order for over 18 minutes and finally asked if I could try calling the store to check on the status. When I called, I discovered that there was no way to even leave a voicemail because their voicemail wasn't set up. Meanwhile, the driver told me that when I tried to call the store, no one was answering. Worse, the Dasher overheard staff saying, "that's probably DoorDash," and then laughing about it instead of taking the call or checking on the order. This is unprofessional and shows a real lack of care for customers and delivery drivers who are just trying to do their jobs. If they can't manage timely service or basic courtesy, it makes me think twice about ordering from here again. read more

I went to this location twice now and when I orders I asked to sub out blueberry and strawberrys for bananas and the woman said okay and i payed. I wait for my order and when I go up to my açaís and I see that it had blueberrys and strawberry then I say "excuse me sorry i didnt order blueberry and strawberries and instead I I wanted bananas" then she says ok and she grabs both me and my sisters açai. So i keep waiting and she finishes and it comes back with blueberries and mushy bananas on my açai and my sisters acai being the same. I paid $14 so I didn't want to have blueberries that I used all my money on. So I said " sorry but can you remove the blueberries and sub for bananas?" she then starts arguing with me that I never ordered to sub bananas but then I told her that I did and I got the receipt and it said sub blueberries and strawberries for bananas. I got my açai with only mushy bananas and a chunk of my açai on the bottom was missing. this woman took me and my sister's order last time and my sisters came out watery. She has a appearance of a white young female with blonde hair. Overall this woman was extremely disrespectful and entitled. read more

40 minutes for two smoothies is a bit too long to wait. Only two employees trying to fill all the mobile orders they cant keep up. They need two more employees lining up the blenders. Hire more workers! read more

I bought three açaí bowls, the girl preparing my food seemed annoyed, she then proceeded to give me my bowls not even all the way full. It was mostly granola and air and barely any açaí. I was so annoyed. read more

Please update Yelp times, because it seems that it is closed at 7:30 PM. Usually there are short lines late in the afternoons. read more

To that place I give a 1/10 they didn't want to attend me I waited more than 12 minutes waiting for them to attend and there were only 3 people in the place waiting for their order read more

It's been years since I've had a Jamba juice. I was craving one today and popes in to have a classic orange dream. It was not as dreamy as I remembered and the paper straw ruined the new experience. Jamba juice + paper straw = an EPIC failure I couldn't finish my medium drink. read more

Jamba - Paper Straws + Jamba Juice = Frustration (an epic failure) - Juice Bars & Smoothies Near Me - San Jose, California

I haven't been to Jamba juice since pre-pandemic! Don't ask me how I've been missing my smoothies, but I have. Lol this particular one I was surprised to see Jamba Juice no longer has their iconic Styrofoam cups, but I was always shocked they use Styrofoam anyways since that's bad for the environment and they seem to be a health-conscious company. The workers at this particular Jamba Juice did not wear masks, but they were very pleasant. Two of them seem to be in training and their website was down. I ordered my drink online to be picked up within a 15 minute window and as I placed the order, the website said my order would be ready the next day at 8 AM! Lol I spoke to a manager on duty and they were able to get my order and I could bring it back to my son who just got his wisdom teeth removed! I'm happy that this Jamba juice is still around and I will start getting more weekly smoothies! read more

Jamba - a person holding two cups of coffee in front of a jamba juice store - Juice Bars & Smoothies Near Me - San Jose, California

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Service was extra slow and unnecessarily complicated. Disappointingly too, they didn't honor my BOGO fundraiser card. They messed up our order and sloppily served us the drinks with juice all over the sides. The drink they made didn't taste like the norm in my opinion for my drink either :( read more

6/6/2021 Was looking for a refreshing smoothie to cool down on Sunday as we're creeping up to summer weather and so we looked up jamba! I was surprised to see how reviews can be so bad at this location. I was able to walk in, order and pick up all in a timely manner. Beverage tasted consistent and on par as other Jamba chains, price was as expected and staff was ok. Atmosphere was ok. They did have balloon decor up but nothing exciting or impulse presentation area to shop. It was pretty straight forward of come in, place an order, pick up and leave. Parking was ok. Spaces are tight, seating avail outside. read more

Jamba - Pick up counter - Juice Bars & Smoothies Near Me - San Jose, California

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Located in a small but Cute & Clean shopping center. Very friendly staff. Enjoyed my bowl & smoothy read more

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Never have I ever been ignored when I walk into an establishment. They kept messing around on their phones talking about which pictures they look better in than asking me if I was ready to order. So awkward to be honest. I was standing in front of them for about 5 minutes before they acknowledged me. I understand they are teens but this is unacceptable. Won't be coming here again if I'm in a rush. The drink was not that great either. They had to look at the recipes to even know what was in the drink. Smh I had to taste test which of the drinks was mine because they didn't have a label read more

Jamba - Orange Dream Machine and Peach Perfection - Juice Bars & Smoothies Near Me - San Jose, California

This was just terrible we got home. Everything was warm. It had been on the counter for about 30 minutes and the guy that was making it just didn't care! read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

What the heck is up with the cups not filled up to the top?? Even my $10 piña colada that I ordered wasnt filled up. Not coming to this location again. read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

Still up and running during the COVID pandemic! Got my usual order of the açaí primo bowl. Expect to wait a little longer than usual if you order this because it takes awhile to put the bowl together. I also like to ask for extra granola (which I forgot to do the last time) because I got too excited. Ask for extra granola because you will for sure have extra açaí and it tends to be sour. You'll want the granola to add a little bit of extra crunch & sweetness. I do, however, don't like that they tend to overblend their smoothies. Not even halfway through your drink or bowl, and it's like your drinking soup. I wonder if it would help if I told them to not overblend it? Overall, would definitely continue to come back here. read more

Jamba - Açaí primo bowl - Juice Bars & Smoothies Near Me - San Jose, California

Can't go wrong with a razzmatazz smoothie and tried their Açaí bowl with granola, blueberries, strawberries and coconut topping for the first time. Was refreshing, crunchy and delicious! read more

This is the worst location for Jamba Juice in our area. The service is awful and we have repeatedly experienced issues with our orders. I placed my orders via the mobile app and I placed three orders separately because I was ordering four smoothies for myself, my kids, and my daughter's best friend who is vegan. When we arrived at the store, the clerks only provided me with one single smoothie. I showed them the other orders and they told me they didn't have them on their screen, but said that they "believed me" and would make them anyway. I pointed out that one smoothie was to be made with the oatmilk frozen dessert. The clerk came back and asked me if I wanted to substitute the mango juice for oat milk, and I reminded them again that no, I wanted to substitute the dairy sherbet with the oatmilk frozen dessert. When they gave me the smoothie, I asked the clerk if it was made with sherbet, and she told me she forgot and said she would remake it. When she remade the smoothie, she gave us a small instead of the medium as I paid for, but having been there already for nearly a half hour, we just took the smoothie and left. Our smoothies were all different consistencies. My son complained that his seemed like it was melted, whereas mine had very chunky pieces of fruit that kept clogging the straw. read more

Store looks tired and dirty. Service was very very slow and they were not busy. Some ingredients were out of stock. Seems the franchise has the hand off the wheel. read more

I have never seen such a miserable group of workers in my life. I have seen people in prison look happier. I almost thought I should ask them to blink twice if they are being held hostage. I can only imagine that their management is an absolute nightmare. These people should go work somewhere else if it's that bad honestly. Dead silent, Turn some music on in there, say you're welcome after the customer tips and says thank you. At least my order was alright. read more

TAYLOR it's so sweet and accommodating. We greatly appreciated her service this morning, and honestly everytime we come and she's here she is amazing!! When you come in make sure you ask for Taylor to give you the best service and the best smoothies in town! Thank you again Taylor you are such a bright light with a positive aura! read more

Jamba - Pink star & peaches and cream - Juice Bars & Smoothies Near Me - San Jose, California

Stopped by here after swimming with the kids. We were able to order our drinks and get them in a reasonable time. The issue that I have is outside the establishment. While we we're enjoying our Jamba Juice we were panhandled by about 3 to 4 folks asking for food at Starbucks. While I understand their unfortunate situation in life it did put me and my children in a uncomfortable feeling. With that being said, you may just want to get your drinks and just leave the complex vs staying outside and having your drink. read more

It's Jamba Juice folks. I'd be surprised if you're reading reviews having never tried this place. Most understand what you're getting from this place. Not the highest quality, but always consistent with their product. These particular location is pretty tidy and properly managed. I've gone to this location off and on since 2003. If you like their C booster my advice is to ask for fresh squeezed OJ. Trust me - it's better. I wish I found their app a while sooner because I feel like I would have gotten 12 free drinks by down with the amount of points I would have accumulated. The parking lot is a nightmare at times. Pedestrians do whatever they want even when you're already backing up. You got two way roads, people coming and going. Just be mindful in this parking lot. Latest - I cannot imagine that I'm the only one that has had the moment where they are smacking the blender to fill you cup and leave like 4 oz in blender then hand your drink and it looks like that 4 oz would have fit! Come on! read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

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If I could give them 0 stars I would. On top of a shitty day I've had, I decided to get something I really like with my substitutions and all. Come to find out the kid doesn't know how to read. I'm not sure if it's because he's almost off from work in 46 minutes and he's eager to get off or what? I'm beyond disappointed because the store was empty with just one 16 year old girl waiting for her drink. Also there is 3/4 employees on the floor too. read more

If I could give this place zero stars I would. I've come here twice to order smoothies and each time (within a two week window) they do not have most of the ingredients to make smoothies. Consistently are out of strawberries, frozen yogurt, mango etc. Ordering through the Jamba app for order asap or same day later time is also impossible. I do not recommend this location at all. read more

My mother just went to Jamba Juice and waited in line behind a grpup of four people. When it was finally her turn the guy says "I'm so sorry I was just told I cannot take any more orders." Why would you make someone wait in line and then tell them you aren't taking more orders?! Or why not take the ONE PERSON in line's orders and then stop people at the door? Terrible customer service. read more

I ordered a Pumpkin Smash, waited longer than usual, and then got an associate telling me that they didn't have the ingredient to make the smoothie. Overall waiting times seemed longer than usual during this visit since I saw customers temporarily leave and return for their order. It was not busy. I exchanged for a different type of smoothie and they gave me a bigger size. I was not the only person they apologized to after receiving an order. The cashier and server were polite and apologetic. read more

Well their app sucks, it gave me an estimate that my order would be ready in 10 minutes and it's been 20 minutes and I still don't have my order. I think they are short-staffed. So avoid this location and go to another one, so that they'll be able to keep up with the orders read more

We have a Jamba a block from our house, but this is the only Jamba location my husband and I will go to. The manager is always friendly and makes our smoothies perfectly every time we come in. She even remembers our order :) read more

As of today's date this particular Jamba Juice is rated 3 stars. I should have looked at reviews before going here. Darn it! Anyway... I ordered a peanut butter moo'd and it's so off. Not enough chocolate base and probably a tiny smidge of peanut butter if I had to be generous with my assessment. My partner ordered a Carribean Passion and the ratios are off too. I think they just throw the ingredients into the blender and well, blend it. The portions are not measured out correctly. These drinks are well over $7 each-- sucks to have to throw away such an expensive drink. Leaves a nasty aftertaste... Truly want to give one star but I've been giving too many of those out lately read more

Jamba - Watered down too... - Juice Bars & Smoothies Near Me - San Jose, California

0 stars. The wait here is excessive. There could be one person in line and the wait is always over 30 minutes. This place is always hiring as they never have enough employees. Do not recommend this place. Take the time to drive to a different location and save yourself time waiting. read more

Been here twice in the last month, thought it was a fluke the first time when they were out of several key ingredients like strawberries and mangos, but had the same experience today. How do you run a smoothie shop without fruit? Someone isn't doing their job.... read more

The service is HORRIBLE. Went in on 6/27 at 2pm. 2 teens were rude and unhelpful In my request. Actually rolled their eyes at me when I asked a question. Will take my corporate catering order elsewhere. Tried to reach someone by phone, absolutely NO way to get ahold of a human. read more

Disappointed does not even describe what I felt coming to this Jamba Juice. First I walked in with a couple of co workers. ( we were the only ones in there) and the first we noticed is the two girls working looked irritated that we came in to patronize the business. Immediately ruining the ambiance. Then when we went to order, we were told that they were out of 4 main fruits which illuminated the majority of the options. After several questions to figure out what they can make based on the prescribed recipe we (most of us) elected to get acai bowls. Instead we got a bowl with acai liquid and soggy granola inside. After tip (which I gave even tho they didn't deserve) price was about $15. For melted acai and soggy granola. And the girl making it was probably the most unfriendly person I've ever met, this location needs better leadership, new employees and updated inventory techniques. Reading other reviews, it sounds like my experience is not unique. Save yourself the annoyance and don't spend any money here. read more

This place is ran like a zoo, but the animals have control. Dirty floors, out of stock of to many items, more staff than customers wife longer wait times. Product is good but needs new management. read more

Jamba - Dirty floors - Juice Bars & Smoothies Near Me - San Jose, California

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The Service is sooo slow! They already run out of ingredients, I mean all you need to do is have enough frozen fruit that's all! Everything they make is just blended fruit but that can't even order enough to conduct business they might as well just shut this location down because every single time I TRY to order anything they ran out, and by the reviews it looks like it's not just me read more

I come in here often and have to say Jason is amazing! He's always quick and efficient with great energy. Defensively one of my favorite locations read more

Lazy employees who frequently close business at random hours , yet it's listed as open. Door is locked, nobody is there...But this is usual..There's a group of people outside who look Bewildered this is Friday during peak business hours..those who don't know the rundown at this Jamba location are caught up by the group of frustrated would be customers like myself ...Im not big for reviews ..but I downloaded yelp special for this ...negative 5 stars. You will never catch me at this location ever again ! Management must be a joke and owners must be unmotivated by customer satisfaction! This is common here ! This messed up something I had for a sick family member who just got out of surgery ! This is PATHETIC. AVOID THIS LOCATION At ALL COSTS . downtown willow glen is far more reliable! read more