What a vibe Philz is! I recently ordered the Mint Mojito through DoorDash and have been craving it ever since. There aren't many locations in my area, so while I was in Campbell, I decided to stop by and I'm so glad I did! The place is a little chatty, but that doesn't bother me one bit. It's big, colorful, and has plenty of seating whether you're coming solo, on a date, or with a group. Vince was amazing! His kindness and knowledge alone would have me coming back. He even walked my veggie bites right over to me. Donovan asked if I needed adjustments and made sure my drink was to my liking. Wonderful customer service all the way around! Needless to say, I found my new favorite coffee spot! read more

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Let me start by saying that Philz is one of my favorite coffee shops. I used to get it almost every day before work, but unfortunately, this location has gone from being great 1-2 years ago, to inconsistent, to now being consistently bad. I am genuinely disappointed by my coffee almost every time I visit. If it's really bad to the point that I can't drink it, I'll ask for a remake, but a lot of the time I don't have the extra time to wait for them to make another one. It's incredibly frustrating because I can go to the Los Gatos, Willow Glen, or Castro Valley locations and consistently get a great coffee. It doesn't seem to matter what I order or whether it's something from the regular menu or a seasonal drink, the quality at this location just isn't there. What makes it even more frustrating is that this is the Philz location closest to my house, so I genuinely want to be able to enjoy it. I don't know if it's an issue with training, consistency, or something else, but I really hope management looks into it because something clearly isn't working. I was actually talking to a friend who used to love Philz as much as I do, and she said she doesn't enjoy it anymore either. Then we realized that whenever she gets Philz in the East Bay, it's noticeably better. I really hope this location can get back to the quality Philz is known for because I would love nothing more than to be able to regularly get good coffee from the location right by my house. I'm honestly sorry to have to leave such a negative review because I really do love Philz, but at this point, someone needs to say something. Then today was really the final straw. The coffee was so bad that neither of us could drink it, so I called the store and asked for a refund. I had just spent $15 on two cups of coffee that we were ultimately going to throw away, so I didn't think it was unreasonable to ask for a refund. Instead, I was only refunded for one of the two coffees and when I called back nobody answered. read more

I come here 4-5 times a week. What other Yelpers have mentioned resonates about how busy this location is, friendly staff, cups that might be wet/sticky outside, parking lot busy, etc. I do wish that Philz can change their cups at some point, because if you leave an ice tea in a cup for a couple hours, the cup starts to melt... Yet, this is the one location where I always see our public safety professionals hanging out at: police, fire safety, nurses, etc. Kudos for taking care of those that take care of us! This is a more casual vibey spot vs other Philz locations. read more

I've had Philz since 2016 when it was only in San Francisco. We finally gave it up because we realized we're paying six dollars+ for a cup of coffee. Just because somebody makes it fresh and adds the cream and stirs it for you doesn't mean you're not getting ripped off. And honestly, the coffee was never really that consistent. We'd get the Tesorsa and it was good and the next time we come, it wouldn't be very good at all. We also did the Chai a lot, and that was wildly inconsistent. Some days it would be bitter and awful and other days it would be delicious. So to conclude, not consistent, not worth it. And one more thing that I have to say is that the food was very, very mediocre from the very beginning. read more

I've lucked out a couple of with my Tgtg orders from this specific location. Picked up on a Wednesday evening last week and scored with 7 items! The seasonal pineapple coconut croissant, bacon croissant and cinnamon raisin rolls are delicious! The workers here have been friendly and efficient. Regular croissants and chocolate croissants are just ok here. read more

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I have always and only have ordered the Honey Haze which is still amazing. But they have ma now and it's my favorite matcha ever!!! A must try!!!! read more

Philz Coffee - Coffee & Tea Near Me - Campbell, California

Philz is always solid! Came by this location after a morning workout. Two of us had: Philtered Soul $6.10 Iced Coffee Rose $6.75 Philz is always on the pricier side, but at least you know the consistency and quality is always there! Decent parking in the little lot. read more

Philz Coffee - Coffee & Tea Near Me - Campbell, California

This place sucks. Order takes way too long over 20mins and staff never called out my order unlike they did for everyone else. After waiting 20mins for my order staff let me know it's been on the counter but how would I know if they are calling out each name but mine. Unbelievable read more

Philz Coffee - Coffee & Tea Near Me - Campbell, California

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I love Philz but this location, even when not busy, takes awhile to get their drinks out. The employees are always super friendly and helpful though. As a longtime Philz customer, I'm pretty boring and always get the Mint Mojito, light-sweet & creamy with oat milk + a plant powered sandwich. It's a great place for vegans and those who cannot have dairy because they have a $0 fee for non-dairy substitutions and vegan options for food. read more

I needed a little pick me up in the late afternoon and decided to stop by after work. The iced coffee rosé was delicious! It was creamy and the coffee was strong, it definitely gave me a pep in my step after! The service was excellent. Thank you to the barista for making a couple of suggestions. This looks to be a busy spot so there was no luck finding a spot to sit. It's a bit too noisy and overcrowded for my liking so its best for pickup and go. I also tried a pastry, the bacon onion pretzel crossiant. I would probably skip this next time, it was dry and I wasn't picking up on any of the bacony-onion flavor. It was a little too flakey and stale. Overall, I was happy with my coffee choice and would definitely order it again! read more

Philz Coffee - Iced coffee rosé 5/5 - Coffee & Tea Near Me - Campbell, California

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This was my first time here and my son and I were craving breakfast aka something sweet or savory even though it was 11:30am hee. He got a ham and cheese croissant and an onion something stuffed pastry! I got their circular croissant something that starts with a "K," and an A -coffee pourover! My coffee was perfect and my son loved his pastries! I really liked how everything was spaced out! We're definitely going back!! read more

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This review doesn't need to be very long because I simply love Philz Coffee. I'm not a fan of a more popular chain store that seems to be on every corner because all I can taste is burnt coffee and sugar when I find myself with no other caffeine options unless I'm willing to drive out of my way. Truth be told, I'll stop by Philz on my way to work even though it actually IS out of my way. The Campbell Philz is great for doing homework too. I find myself here when I have a laundry list of computer work to do. You'll typically find ample seating and as much table top as you can handle, as long as you are not going during peak hours. Let's face it, it's still a metropolitan area. Peak hours are going to be a nightmare, regardless of where you go, unless you are finding a diamond off the beaten path. The only thing keeping this store from being absolute perfection is the wait when it's busy. It can be a bit frustrating, but the customer service is always en pointe. Period. I hope I don't jinx myself, but I've never needed them to remake my order. They get it right EVERY time. My order is always a large Honey Haze, less sweet, extra creamy. I usually accompany it with whatever pastry strikes my fancy that day. One day, maybe I'll be brave and try something new, but I just don't know how to quit my tried and true. read more

8-6-26 Today I was really looking forward to trying your coffee shop after hearing so many great things. Unfortunately, my experience was very disappointing. I came in around 3:30 p.m., and I was repeatedly sent back and forth between employees just to place a simple order. One employee told me to go to another register, and that employee sent me right back. Meanwhile, I was standing there waiting while everyone seemed to ignore me. I have a broken leg and was clearly wearing a walking boot and limping. Not one person offered to help or took the initiative to take my order. I eventually left without buying anything because I felt ignored and disrespected. I rarely complain or leave negative reviews because I know everyone has bad days, but this experience was upsetting. I hope you can use this as an opportunity to remind your staff that good customer service is just as important as good coffee. read more

My note is they just put all the pastries inside of brown paper bag and didn't close it. The pastry got little dry. They get nice variety read more

Philz Coffee - Too Good To Go 07/12 - Coffee & Tea Near Me - Campbell, California

Philz had a new seasonal drink for the winter so I had to try. The tiramisu is a cold brew base with tiramisu cream on top. The large came out to be about $7.50 which seems a bit overpriced. The tiramisu flavor is overpowering so it was really hard to taste the coffee. It was nice you can order ahead on the app. read more

Philz Coffee - Tiramisu - Coffee & Tea Near Me - Campbell, California

Just moved nearby and have been slowly trying all the places walking distance. My experience at Philz is not how you want to start your morning. I ordered two drinks, a burrito and a jalapeño bagel. There was 1 person in front of me in line. Waited 20 minutes for my order to be ready. The order was all correct except they gave me an everything bagel instead. Maybe this is my bad for phrasing it this way but I said " I meant to order a jalapeño bagel ". I should have said "this is wrong, I ordered a different bagel." Regardless the woman on the food station looked at me and argumentatively said "well I'll have to talk to my manager about that".... Like okay sure? She proceeds to have (what felt like a 5 min) whisper convo with her manager and when I went over to where they were, they stopped talking. She walked me back over to the register and said "you'll have to order a new bagel and then we'll have to refund you the old one" as if it was a huge ordeal. I complete that with who I assume is the manager who didn't say much to me and then the initial woman puts the bagel on the counter without even looking at me. I said "thank you!" And was completely ignored. 2 things. 1, I worked as a barista in multiple locations including Starbucks. We were always trained to be on the lookout if someone is unsatisfied or an order was wrong. We were trained to remake it and make that situation right. Definitely not make the customer feel like they bothered you in some way. 2, an "I'm so sorry about that!" Or "Thank you for your patience" or "thanks, have a wonderful day!" Goes a long way!! I'd understand if it was crazy busy. Honestly I get it, pleasantries take a back seat when in a rush. However, there was only 1 person in front of me and no one behind. Can't say how the food or drinks are cus I've been too busy writing this down to try it! The 2 stars are for a clean cafe and the folks making the drinks WERE kind. Let's do better Philz. read more

I swung by this Philz location this morning. I ordered a decaf iced mint mojito sweet and creamy! It was the bomb! My favorite drink hands down! For our food, we ordered an everything bagel. It was so fresh, but the only downside was it took over 15 min for it to be ready - not sure if we were forgotten or not. The vibes inside are lovely and fun! It's a nice little coffee shop with great food and drink options! read more

Philz Coffee - Everything Bagel - Coffee & Tea Near Me - Campbell, California

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Great pastries and service. Parking is convenient. Plenty of seating. I needed some pastries for a gathering and popped in here because it was convenient. Quite impressive selection. read more

Philz Coffee - Pastry selection. - Coffee & Tea Near Me - Campbell, California

I am not a coffee guy but when you are looking for a spot to catch up with a friend and not looking for a meal or a drink... This location was packed on a Friday afternoon and the parking lot was full. It was a cold wet afternoon and I got a hot chocolate and a chocolate croissant which were both good. Plus points since they asked me proactively if I wanted to heat up the croissant which I did. read more

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Always a staple stop in CA, this place was PACKED and pretty loud! We quickly separated to find a few spots to sit and then get in line. The line probably took about 10 minutes to order then another 10 minutes to actually get our coffees. Honestly I do love the uniqueness of Philz drinks and their pastries (which could be a bit bigger for the price point) but waiting 20 minutes for my drink wasn't worth it. We had a group of people with us so we planned tos it and chat for a while otherwise this is not the place for a quick drink. read more

This has been my go-to Philz over the last year. Close to the Pruneyard, has the occasional TGTG offers, and easy spot to pick up a few bags of ground coffee for my Aeropress without the wait. Mobile app ordering is still around the same speed as other locations. There's a fair amount of seating inside and outside, parking in the lot and street, and a decent selection of bags. Not too loud, not too quiet. I have tried nearly every bag of beans available including seasonal flavors and my go-tos are the Ecstatic for iced drinks and Silken Splendor for hot. The only one I really do not like is the Jacob's Wonderbar --- odd smoky acidic flavor. Not really a fan of fruity acidic notes in coffee in general. As for in-store drink orders, I'll always get a Mint Mojito (they use ecstatic at this store, some use tesora-- ask your barista if you're curious). read more

Philz Coffee - entrance - Coffee & Tea Near Me - Campbell, California

This is my go-to Philz when I'm in the area- especially for mobile orders. Service is quick and drinks are ready for pickup at the counter without much wait. Inside space is roomy with plenty of indoor and outdoor seating. Drinks have been consistently good. I rotate between the Ecstatic and Iced Philtered Souls on warmer days, but the Tesora is hands-down my all time favorite. Docking a star because parking is consistently a challenge. The lot fills up fast and usually have to resort to nearby street parking. read more

Stopped by after my Sunday run. I paced and order online for pick up: a Hot Tiramisu Creamy Cream, Sweet Sugar, with an almond croissant, very delicious.The atmosphere looks really chill... although on a Sunday morning there are no empty tables . The staff is very efficient and friendly. I love this location!! read more

Philz Coffee - Coffee & Tea Near Me - Campbell, California

I came on a Sunday morning with my mom and sister. This place is busy and they're slow. You do have the option to mobile order ahead via the app. We waited 20+ minutes after we placed our order. I got the Large Philtered Soul light sweet and light cream ($5.95), my mom got the Large Silken Splendor ($5.95), and my sister got the Large Mint Mojito ($6.95). These drinks are strong as I was jittery all day. Great caffeine boost when you know what you're getting yourself into. Next time I'll get mine Philz Way (medium cream and medium sweet) as my Philtered Soul wasn't that great. It's what I get for trying to be healthy lol. There is small dedicated parking lot, but it was full so we parked on the street in between Philz and Taco Bravo. read more

Philz Coffee - Community board as of 11/3/2024 - Coffee & Tea Near Me - Campbell, California

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First time at this location. Designated parking lot. Located right by The Pruneyard. Took a while for cashier to come take my order. Once I placed the order, drink took under 5 mins to be made. I got a mint mojito (sweet and creamy) which is my usual and it tasted pretty consistent as the other locations! Would come back. Lots of indoor seating including tables, couches, and a handful of outdoor seating too. Would be a nice spot to do work at. read more

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Ambiance is really nice and bustling. Both staff members I interacted with were awesome--friendly, patient, informative. Coffee was great. I had to take off a star because I'm bummed to have a coffee "for here" in a paper cup with a sticker on it. It feels wasteful and is not as nice to drink from. Please bring back actual mugs, like in your logo. I appreciate the response to my review. I sincerely hope you consider bringing back actual mugs/cups for in-store beverages. It's a small thing to do for the environment and also feels nicer. read more

Philz Coffee - Fun, hand-painted mural - Coffee & Tea Near Me - Campbell, California

Plan to wait an hour to get your coffee during rush hour. DoorDash will keep moving back the time for pickup so that you end up losing an entire morning waiting for your drink. I don't think I'll ever return to this location. read more

I order from here pretty often. usually a green tea or a mint mojito. The problem is, every time I order a green tea online, I get told when I show up that it's not available. If it's discontinued, then please remove it from the online menu. This has happened multiple times now and it's frustrating. This last visit, since green tea wasn't prepared (again), I asked for a mint mojito. I asked Romy (or Rony or whatever) if the green tea had been discontinued, and she said yes, that the system just needs to be updated. She then asked me what else I wanted, and I told her a mojito. If this was going to be an additional charge because it's a different drink, she should've mentioned it. I would've gladly chosen something else or paid the extra instead of ending up with what I got. She took my order, smiled, and handed me my drink. But when I got home and started drinking it, I realized it was full of mint leaves. Not the normal garnish, not a few extra. an actual handful of mint stuffed into a medium cup. it was most definitely intentional and pretty messed up on a Wednesday at 9am..must've been really personal. I come here often and I don't usually complain, but this kind of service is BS. Please update the online menu and make sure drinks are made properly with less pettiness. A mojito should not look like someone dumped a garden in the cup. read more

Philz Coffee - Mint mojito - Coffee & Tea Near Me - Campbell, California

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4 Starz cuz it's Philz!!! Ordered ahead, got my usual but the worst was the parking situation, grid lock!! Finally found a spot and walked up to my barista, who accommodated me asking her if I can hand her my personal cup, some reluctance as she said she already started my drink. The quality and taste of Philz is worth the meh customer service which, I can do without as long as my coffee is the bomb and it was! Looks like they have a nice seating and merch area too. read more

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Love me some Philz and this location is not an exception. Parking was super easy to find as they have their own lot, plenty of seating, and the inside is super clean! I ordered on the app and our drinks were done at the promised time. The baristas are all welcoming! Hands down the best coffee chain! The mint mojito and the iced coffee rosé are top tier. And I LOVE that they don't charge for milk substitutes. read more

Philz Coffee - Coffee & Tea Near Me - Campbell, California

I went in this Friday morning, looking to grab a coffee because I had forgotten it this morning at home so I decided to come to a local Philz that I haven't went to in a long time when I ordered my drink and when i received it tasted really good and Vince gave really good customer service highly recommend having your drink made by him or just having a simple conversation read more

Great coffee. Good location and parking is usually very easy to find. My favorite drink is a new manhattan but they always have fun seasonal options as well. read more

I love this place because my siblings and three year old niece love it :) I'm from Ventura County and we don't have a Philz yet so I get my fix when I visit SJ/SF every 8 weeks or so. Let me tell you: my family goes every freakin day! My brother buys the bulk coffee and makes some for me at his house (get the cookies from Gunther's to go with it... you'll thank me). In store, I love the mojito and the rose. Staff is always nice and love the open set up of the shop. Please don't ever get rid of the pumpkin bread because my niece is a little hyena when it comes to those things. Whenever we pass by in the car she says "lesss get a sip!" So... thank you Philz for these memories and a good product. Cheers :) read more

Philz Coffee - Mojito is my fave! Such unique flavors. - Coffee & Tea Near Me - Campbell, California

Philz is our usual Saturday morning hit the spot and vibes that you need on a Saturday morning adventure. The coffee was delicious as always -- iced Honey Haze, hot Tiramisu with creamy cream, hot Cashew Cocoa, plant-based breakfast sandwiches, and Philtered Soul beans were all great. Unfortunately, our order was ready about 20 minutes later than promised. Happy with the drinks, but the service could definitely improve with just a smile read more

Philz Coffee - Our 20 minute worth the wait - Coffee & Tea Near Me - Campbell, California

Great location! Drinks are always consistent - my go drinks are the oatmeal cookie, iced Jacob's wonderbar (Jacob's way- medium honey, medium cream), and iced gingersnap (Philz way - medium cream and medium sugar). I love that they don't charge extra for any of the alternate milks (!!). This location is always busy so I try to mobile order as much as possible! read more

This location is always packed and busy, so prepare for that. I've ordered ahead of time, arrive after the requested time of the items and I still have to wait. This is a large location so there's lots of seating and space which is nice. The parking lot is also a decent size and people go in and out so I've never had an issue with parking. Drink is always made perfectly and that cheese and jalapeño bagel is my fave. All the staff is kind and attentive even when they're swamped. read more

Coffee sucks and it is incredibly overpriced but this is the "happening" spot so it's still nice to come grab one and hang out / read. Service is eh. read more

I dropped into Philz this morning about 10a. My first time...I was disappointed. I got in line behind 2 other people. In figured it would be a quick wait..nope! The person behind the counter seemed more interested in filling order for people not in the store than she was for people that actually took the time to come in. At one point I asked her if I was in the correct line to order a cup of coffee and she said I was and she'd be right with me, another 7 mins go by before she finally gets to me! I took the time from work to get a coffee there and I won't go back read more

Excellent mint mojito. Excellent service. Very busy place. Totally noisy. Would return if I were on this side of Campbell. read more

THIS IS MY GO-TO PHILZ LOCATION! I think they've been the most consistent and love the atmosphere of this philz. I've never received bad service and one time they even made me my drink when I accidentally mobile ordered it from a diff location. I usually get the sweet harmony and it's always so tasty. Perfect amount of sweetness if you do medium honey and love the cinnamon sugar on top! read more

Philz Coffee - Sweet harmony - Coffee & Tea Near Me - Campbell, California