1. James Auto Center

1. James Auto Center

0

Garden Grove, CA

James Auto Center

4.5 (308 reviews)
Open 8:00 am - 5:00 pm
Updated over 3 months ago

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Response time

20 minutes

Response rate

100%

Services - James Auto Center

Auto battery and fluid recycling

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Recommended Reviews - James Auto Center

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Reviews With Photos

Dropping off my Toyota Highlander.
Griselda A.

[[HIGHLIGHT]]They are always friendly and economical and try to work with you.[[ENDHIGHLIGHT]] Been here for smog check las couple of years and now will have a major service for my Toyota Highlander 2016. Getting my front lower control arms replaced. I will update after that service is complete

Done in 45 mins. With adjustment to spec and test drive. Paper prints with before and after readings.

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Review Insights

2 months ago

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3 months ago

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21 days ago

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5 months ago

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1 month ago

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4 months ago

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27 days ago

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2 months ago

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1 year ago

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2 months ago

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3 months ago

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4 months ago

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8 months ago

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5 months ago

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4 months ago

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6 months ago

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1 year ago

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11 months ago

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3 months ago

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6 months ago

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9 months ago

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4 months ago

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7 months ago

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9 months ago

One of the best mechanic shop out there. They are fast, professional, and reasonable. Highly recommended!

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11 months ago

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1 year ago

Incredible service unbeatable pricing. Came here for a simple alignment and left a lifetime customer.

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2 years ago

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2 years ago

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7 months ago

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1 year ago

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2 years ago

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8 months ago

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8 months ago

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1 year ago

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2 years ago

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9 months ago

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2 years ago

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Ask the Community - James Auto Center

Do I need an appt?

No I walked in with no appt

Can i bring my car overthere just to check tire pressure 'cause I gonna have a long trip?

I just did that. But I usually have them check out the whole car before a long trip to be safe

View All 3 Questions

Review Highlights - James Auto Center

Tony, the owner, thoroughly explained the process--they both ensured that I was well-informed throughout the service.

Mentioned in 60 reviews

Read more highlights

Autolink Repair Services - Auto Repair in Garden Grove Ca

Autolink Repair Services - Auto Repair in Garden Grove Ca

4.8
(77 reviews)

Today is a bit of a bittersweet moment. After about 6 years of loyal customer service and about…read more$15,000 later between two cars, it was time for me to call it quits on repairing my Silverado... I don't feel bad blood or any sketchy feelings toward anybody at the shop. I just feel it's dumb luck and just plain bad luck on my part for having such a faulty truck. Everybody at the shop has done an amazing job helping me out. Will at the front counter is an amazing person who goes above and beyond to do whatever he can to make the pricing work for you.. Trey is an amazing technician who knows exactly what he's doing and sends detailed videos and reporting of everything he inspects. Unfortunately my truck started leaking and it was a faulty water pump. The same water pump I replaced 4 years ago at the exact location here at autolink. Again, I don't feel any sketchy feelings. I don't feel any kind of way. I just feel frustrated that the same water pump would go out after 4 years. I feel like something like that just doesn't happen. Even with that, I'm in a position in my life where I can't and don't have the resources to do anything further with this vehicle. About 2 weeks ago, maybe three. I replaced the complete brake system in my vehicle and it cost me about $2,000. Today I got the estimate for the water pump repair and it was $1,500. This is on the higher end of any shop repair. Again? I feel it's worth it because of the work they do, but to be honest, I feel something more should have been done to either prevent the water pump from breaking down again or getting some kind of warranty for that water pump that just happened to break down once again after 4 years. In the back of my mind, I can't stop thinking about the fact that something like this just doesn't happen that often. Water pumps don't break down that often. Anyway, that aside again, I hold no bad feelings toward this shot because I highly recommend them to everybody. They are on the higher end of the pricing ever since they started getting more clientele and more business. That is something that is to be expected I guess. Even with that, they were able to bring down the price significantly, and I appreciated it ever so much. At the same time I had to explain that at this time in my life I I can't and will not continue to repair this truck. I picked up the truck from the shop, drove it home and it's going to be sitting in my driveway for a few months until I figure out what I'm going to do with it. I have to save money to fix it because I do want to keep it and pass it down to my kid because after $15,000 worth of repairs I think it's pretty much brand new and should hold up for my son for a few years. Thank you everybody at the shop, Jay, will, Trey all the mechanics that I haven't met. They are detailed and explain what needs to be done with great reporting and paperwork. I will not be going back for a while. I'm going to save up some money. Get a new car and when the time comes I'm going to fix the truck and pass it down to my kid when he's old enough to drive. But I am seriously done with this truck. It has been nothing but a money pit. Again, I hold no bad blood, no hard feelings toward anybody at the shop. I just feel some kind of way about the same part breaking down 4 years later and me having to fix it at the exact same place with no kind of warranty.

Walked in here on Thursday my car was shaking they gave me a loaner car they called me the next day…read moreFriday which was yesterday the black lady Natalie tried to rip me off telling me I need to get a diagnostic test which is $340 !!! And I had very little oil in my car I told her just do a oil change she than told me it was going to be safe to drive my car she is worried about me and I should pay for the testing ! I told her NO I'll go to the dealer ship why the hell did I pick my car up after a simple oil change they did and my car was fine !!!! Running perfect I wanted to cuss them out so bad but the place was closed I wouldn't recommend coming here at alll !!!!!! I'm a single mom as well I'm so happy I didn't spend my money

James Auto Center - autorepair - Updated July 2026

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