Dog had to have troublesome mass removed from leg. Dr K and staff moved surgery date up ASAP, took…read morecare to change dog bandages every three days Etc Dog healing well. Staff is all well informed and professional . I appreciate Dr K's expertise and medical practice

I have never written a review, but felt compelled to share our experience. We arrived 13 minutes…read morelate for an appointment and were turned away because we hadn't called ahead -- their policy allows only a 10-minute grace period. While we understand the importance of punctuality, the lack of flexibility and compassion was disappointing. What made the situation worse was the attitude of the staff. No one apologized or offered to help reschedule. In fact, it felt like they were more pleased to turn us away than disappointed to miss the chance to care for our pet. The interaction was cold, unhelpful, and frankly uncomfortable. If this is how they treat people, it's hard not to wonder how they treat the animals in their care.

I've been bringing my dog to Dr. Goraya and Josh for the past 5 years, and I truly can't say enough…read moregreat things about them. They have consistently taken such amazing care, and I fully trust them with anything that's needed. What I appreciate most is how honest and genuine they are--they never try to oversell or push anything unnecessary, and their pricing is always very fair. It's clear they truly care about the animals they treat. The entire office is also incredibly warm and welcoming, which makes every visit a great experience. Whether it's routine check-ups, vaccines, teeth cleaning, or nail trims, they handle everything with so much care and professionalism. There's a reason they're so highly rated in San Ramon. I always recommend them to friends--they're simply the best.

As an over-thinker obsessed dog mom, I love this place. The doc and the staff are all 5 stars.I…read morewould give them 10 star or more if I could. Recommend this place if you are looking for a trusted reasonable veterinary for your beloved pet.

A huge thank you to the doctors, vet techs, and front desk team at Oak Tree Hospital. After a…read morehorrific and traumatic experience at our previous hospital, we researched for the best vets in the Bay Area and thankfully found this hospital through Yelp and Google reviews. Thank you for truly caring about your furry patients and for never treating us like just a number at the DMV. Dr. Gannon performed a necrosectomy on my dog, Milo, after a faulty surgery at Berkeley Dog and Cat Hospital. She handled everything with care, precision, kindness, and professionalism. Dr. Armand and Dr. Longley are awesome, too. The whole team there is amazing at what they do! We're so grateful to have found this hospital in Danville. Even though it's a bit of a drive for us, it's absolutely worth it. Milo is healing wonderfully!

Oak Tree PET HOSPITAL has truly become a second home for my boys. From the moment we walk in, the…read moreexperience is consistently warm, professional, and incredibly attentive. Dr. Longley is nothing short of amazing--detailed, compassionate, and always willing to take the time to explain everything thoroughly. You can truly feel how much she cares for each pet she treats. I have a mixed pitty/cane corso and a min pin. His previous vet had a flood and led me to find this place. My dog had been whimpering on and off throughout the day. We couldn't figure it out. I was imaging the worst, possible ate a toy and lodged in his intestines, but Dr Longley was very tactful and went by logical process of elimination and a few tests later with some probiotics/meds and new food restrictions- my baby is No longer whimpering and back to being a happy chill dog. Dr. Armand is another wonderful doctor on the team, and he offers holistic-style treatment options that are absolutely worth exploring. It's refreshing to have a veterinarian who can provide alternative approaches along with traditional care, giving you more choices for your pet's health and comfort. The front staff, Lina and Alicia, are absolute gems. They're caring, patient, and highly detailed in everything they do--whether it's scheduling appointments, answering questions, or making my dogs feel comfortable the moment we arrive. Their warmth and attentiveness set the tone for every visit. Nick, one of their incredible vet techs, is truly exceptional. His dedication goes far beyond expectations--he's even followed up on my dogs' well-being on his day off. That level of commitment is rare and speaks volumes about how deeply he cares. Even though Oak Tree PET HOSPITAL handles urgent care and emergency cases, they are fully equipped with the proper medical technology to provide high-level, efficient treatment. Their prices are extremely reasonable for the outstanding service, expertise, and attention they deliver. The facility itself is spacious, clean, and welcoming. There's plenty of room outside to walk your dogs after their visit, and the area feels safe and comfortable. Plus, the PetSmart right across the street is a great added convenience--perfect for picking up treats, food, or anything else your pet might need right after an appointment. This entire team is truly special. My dogs love it there, and I'm so grateful to have found a place with doctors, veterinary technicians, and staff who genuinely care about my boys. Highly, highly recommended!

We moved our cat's records after getting a second opinion and also always having an appointment…read moreready for us when needed. Dr. Leong has great bedside manner but could tell us everything she diagnosed without just skimming over very crucial and important things to look out for, since our kitty is getting up there in age. We appreciate the amount of attention and great service Blackhawk Veterinary Hospital provides us and are happy to have them as our new vets.

Dr. Nick Bricaud and the entire staff at Blackhawk Veterinary Hospital are the best! They are all…read moreso kind, caring and compassionate! We highly recommend Dr. Nick Bricaud to any pet owner who wants nothing but the best for their pet. Dr. Nick is very knowledgeable and was able to quickly figure out why Lily was so ill, after our old veterinarian just sent us to emergency with no answers. Dr. Nick was very personable and made sure we understood everything going on with Lily. He answered all of our questions and emails promptly during that scary time we thought we were going to lose her. We are forever grateful for the superior care that Lily received from Dr.Nick and his wonderful staff over the years. Thank you from the bottom of our hearts for taking such great care of our precious girl, it meant the world to us! Blessings to all of you. Sarah & Candace Castellanos

Dr Olsen came recommended to me by a friend and I'm so glad I decided to take my dog to her. The…read morestaff is wonderful, everyone is very compassionate. For years (maybe even decades) I had taken my dogs to Bishop Ranch. Their prices became outrageous and I could no longer afford to go there. I've been very happy with the care from Dr Olsen and staff. My (sometimes rebellious) dog got into some chocolate and they got me right in. When they took him to the back, I could hear the techs and vet talking to him. They were so sweet! You never know what goes on behind closed doors, but you'll never have to worry about that here. The care is very affordable, I was so worried about how much the visit was going to cost me (living in CA has lots of us on a tight budget!), but it ended up being so reasonable. Don't hesitate to book an appointment. You won't be disappointed.

Thanks to Dr. Olsen for making it seamless for my cat Kōa during his visits, although he tends to…read moreget really anxious and scared of being around strangers, she was able to make the overall experience as smooth and sweet for him. Some of the assistants can touch up a little bit with their service but other than that, everything else is pretty solid. Keep up the good work, Dr. Olsen.

Dr. Johnson is incredibly knowledgeable and always provides compassionate care. He takes the time…read moreto listen and to answer all of our questions. His staff is very friendly and helpful. I highly recommend Tassajara Veterinary Clinic if you are looking for a great place to take wonderful care of your pet.

We were looking for a new vet in the Blackhawk area but this is not it. From the person answering…read morethe phone, front desk at arrival, and appointment - not very friendly or warm experience. I wouldn't feel comfortable letting them perform any procedure on our pet.

I would like to compliment the young woman at the front desk who was working the afternoon of…read more6/27/26. My pup was clearly very agitated, and I noticed there were several patients in the waiting room. I thought it would be best for everyone if I stayed by the entrance. She was incredibly understanding and immediately offered to triage my pup right where we were, which I truly appreciated. Once they discovered what was wrong, everything moved very quickly, and I was understandably very distraught and emotional. During that stressful moment, she showed such kindness and compassion--she even offered us bottled water. It may seem like a small gesture, but it meant so much to us and made a difficult situation a little more manageable. I would like to extend my deepest gratitude to Dr. To and Nurse Mei for their swift action as soon as they identified what was wrong with my pup, Mia. Their urgency, professionalism, and compassion made all the difference during such a frightening time. They also allowed my partner and me to remain by Mia's side throughout her treatment, which meant so much to us. Dr. To continually reassured us that Mia was going to be okay, answering all of our questions with patience and kindness. We truly felt heard and supported every step of the way. I would also like to thank the entire team involved in Mia's care. From the day shift staff who worked hard to start her IV, to Nurse Mei for making sure Mia was kept warm and comfortable, to the night shift team led by Dr. Wong for seamlessly taking over her care--everyone showed incredible dedication. A special thank you as well to the gentleman nurse who assisted with Mia's discharge this morning. He was gentle, kind, and so thoughtful while removing her IV and EKG stickers, making the process much less stressful for Mia (and for us). From the bottom of our hearts, thank you all for saving Mia's life. We are forever grateful.

When you have pets. Stuff happens. We have a great local Vet in Oakland, but when my sweet cattle…read moredog boy Dingo started projectile vomiting and had scary bloody diarrhea we needed urgent help. We called our regular vet, and with it being a Friday afternoon they had no available appointments. Totally understandable, we were referred to an emergency clinic in Berkeley. The traffic in that direction to berkley was terrible, and by this point my poor dog is shaking and pooping blood. My coworker from Pacifica, overheard my panic as I was on the phone at work with my husband who was with our sick dog frantically trying to find an emergency clinic, suggested VEG veterinary emergency group. She said she had heard great things and took her sick pup there, from Pacifica to San Ramon based on others glowing recommendations of them. I instructed my husband to rush to San Ramon, while I called veg to give them a heads up on my dog being rushed in. By this point, I'd called multiple other "emergency" pet clinics and was frustrated with the lack of appointments (and empathy). I called VEG fully expecting to get turned away and I was pleasantly surprised with how Wonderful, supportive and helpful the front desk gal was. She calmly heard me out, understood that I was at work my husband was in the car speeding towards them with a vomiting shaking, mess of a dog. She texted me an intake form to fill out. And told me not to worry and that they would be ready to help my husband and dog as soon as they came through the door. This place has pet emergencies dialed in. My husband said as soon as he came in, they greeted him and my dog dingo by name and took them in side and seen by a vet FAST. They quickly administered IV hydration, gave him anti nausea and anti diarrheal. They took blood for tests and X-rays ( or ultrasound I'm not sure) to check for blockages. My husband was blown away by the open lobby and the efficacy and compassion. Thankfully seems like our Boy will live to see another day, he's feeling much much better. And we now have a go to location for any pet emergencies. Don't hesitate on driving here from anywhere in the Bay Area for an animal emergency. They are worth the drive and the money. I will say it was not a cheap visit but given the circumstances the care and the efficiency was well worth every single penny. This place is great. Thank you so much VEG. The best in pet emergencies

Dr. MacRae and Cappelletti were wonderful during my recent visits with my dog Oliver. They were…read morekind, attentive, and took the time to really help me figure out what was going on with him. They listened carefully, explained everything clearly, and made me feel supported throughout the whole process. It was obvious that they genuinely care about both pets and their owners. I really appreciated how thorough, patient, and compassionate they were and I appreciated that they gave me several options to treat him. I left feeling much more informed and reassured. I'm very grateful for the excellent care Oliver received and definitely recommend Bishop Ranch Veterinary Center to anyone looking for a veterinary team they can trust.

Was a client for 14 years. During those 14 years I've seen the practice go from amazing to crappy…read more But still stayed because I had a dog with complex medical issues and wanted to stay with a veterinarian that had been treating her. My veterinarian recently went out on maternity leave. With no prior advance notice the manager contacted me and stated they would refill medication through the end of the year for both my dogs, however any veterinary care that was needed for either dog I would have to seek veterinary care at another practice. The manager was rude, and unprofessional when I tried to ascertain what the reasoning was for this. She made multiple comments stating that they've been trying to get me to leave the practice for many years. She also made a comment since she was trying to get my family member to leave the practice for many years. My family member has not been a client if there's for multiple years and she didn't even realize that. When I asked if that's why multiple misdiagnosis is medical errors, etc. have happened. She said yes we've been trying to get you to leave for years. That leads me to believe they've done things on purpose to try to make me mad enough to leave. When you put my animals at risk because you can't be a big girl and have professional conversations that to me is a zero star, but I have to give him one star to make the review. I have referred many people to this practice part of this, and I will never refer anyone here again.

I was able to make an appointment online for Princess. She was just about due for her annual…read morecheckup and some vaccines. There were no other pet parents when we arrived. Check-in was easy and we were brought into an exam room to wait for Dr. Haxby. I had researched the Banfield Wellness plans online by my wife had not. She spoke to the receptionist to get the details and pricing. While we have pet insurance for Princess, we're not happy with it and wanted to make a change while trying to "keep costs down". We opted for a plan that included annual teeth cleaning, twice a year vet visits, included vaccines and more. While we haven't been thrilled with a couple of past experiences of making appointments to either have to change them or wait because schedules had changed, we have and continue to be very happy with the Technicians and the Veterinarian, Dr. Haxby. Time will tell whether or not the Wellness Plan is a good value. Based on fees for individual services, it should be.

I have been taking my dog to this clinic since he was 4 months old! I have tried other Banfield…read moresince moving but didn't have good experiences there so the drive to Danville is worth it. They take such good care of him! Recently he has been having a really hard time with medications before a dental cleaning. Dr.Wong and the team has been fantastic in providing the best care for him! Thank you so much for all you do!

It is rare that I leave a review but when I do, it is because I have experienced an exceptional…read moreservice or care. If I could give 100 stars, I would. Dr. Venkat is the most compassionate, gentle, highly skilled Veterinarian our family has ever had. He genuinely cares about animals and giving them the best possible life. When the time came, to make the decision to keep our promise to our beloved 17 year old Ragdoll Cat, Mabel, to be there for her through the end, by her side as she transitioned to peace. Dr. Venkat was there too and allowed Mabel to transition in peace in the comfort of her own home, gently on her blanket, surrounded by love. Dr. Venkat offers the option of coming to your home, because that is how much he cares. His skill level is unsurpassed. Our fur baby family is in excellent hands with Dr. Venkat.

Very communicative. Answered all my texts in a timely manner and even late into the evening…read more Provided a price list via text and scheduled a visit in 48 hours. My cat behaved surprisingly well with Dr VK. She had never been out of my house or to see a vet, is typically skittish and hides when people come over, but with Dr VK's gentle manner, she allowed palpitation, mouth exam and even a blood draw! Very pleased with our first visit.