This place is totally awesome . I brought my new truck in to get something done and taking a tour…read moreof the place had me speechless. How is there a barber shop inside this place who thought of that ? Fantastic idea !!!! They have a full service diner with bar seats and tables right next to the waiting area. They serve breakfast and lunch(8am-2pm) . It is a little nostalgic too with the old school look to it . They also have a store to purchase things for your vehicle. Bathrooms are neat and clean and the employees here always asking if you need anything . I decided on ordering a double cheeseburger (8.00) meal for me and my oldest son who came with me . The fries and drink added an extra (3.50) to it. The burgers were delicious. The bun was toasted on the grill also making it taste even better. The fries were pretty good . Came back next day and ordered steak,egg,peppers & onions on a toasted wrap. The wow factor took place when it arrived . It looked good & tasted even better. Best wrap I've had for breakfast !!!!

The finance manager is a snake he preys on people who don't understand the extended warranty they…read morecharge you additional for his pocket he acted so nice while there sticking it to you. This is not the same owners and the employees can care less, don't be fooled by Papa dodge is not your family dealership as they claim on there commercials... Be Aware

I was unexpectedly thrust into a car search recently, after losing my company car. This was NOT…read moresomething I was looking forward to, as I've had many bad experiences in the past. Luckily, this all changed when I ventured over to Gallagher! They had a unique crossover vehicle that I'd been in search of to accommodate my large family. I met with Frank Prusinowski, who was welcoming and helpful right from the beginning. Without hesitation (and sales pressure), he let me test out the vehicle for a night, and he provided me with a plethora of information about the vehicle history. After we decided to purchase the vehicle, he was very reasonable in negotiating a fair deal. The entire process was just very smooth, and easy! Compared to experiences I've had at other local dealerships in the past, it was refreshing to work with someone who didn't try to 'strong arm' and up sell every step of the way. I would recommend the Gallagher team to anyone looking to purchase a new or used vehicle.

Don't buy a car from them! The sales manager sold us a car with a known problem and it took months…read morefor them to fix it. Now we have a different problem and no warranty on it even though the sales manager told us we will get 12 month shop warranty but instead the sold us warranty for $$$$$. We cancelled that warranty thinking they had given us 12 months warranty but it turns out they gave us 3 months so now we are stuck with any problems the car has. Skip that business! Lots of frustration, and waste of time!!!

This place is probably scamming people. Put a deposit down for a car and they did not even keep the…read morecar on hold for me although they promised to. Don't do business here you can find actually hood cars and plenty of other places in new britain. Gave us a hassle when asking for our money back too Horrible 0/10 recommend They tried to pick a car for me I believe its because they're trying to get rid of junkers especially to girls that don't know about cars

My wife bought a car here and has had nothing but problems even before.. taking the car home…read more No call backs, we're supposed to come pick up the car several times to do repairs and blew her off. Do NOT purchase your car from them.

My truck was towed this morning. They towed my truck on dollies which mean there was a lot of…read morecontact on all four tires. Some how they managed to pop three of my tires. They were fast-slow leaks that took about two hours to flatten. They even witnessed the tires losing the last half of their air an hour after it left there place 3 miles down the road. The signage claims they have no responsibility for damage. Maybe for damage in the parking lot or that occurred on their watch I could understand. But don't even want to consider damage that might be done by their own hand and equipment. The owner in his stubbornness even made an off color comment on the recent political election.

This place blow's. wouldn't let us get important items out of the car with out an insurance claim…read more It's my fking car, it' my shit. Guy will be luck if I don't knock him out when I see him!!!!

Boy oh boy... I seem to have a way of getting myself into some interesting messes!…read more I bought a car this fall and I got into a fender bender where I tapped another car. No big deal... right? Wrong. I then attempted to fix the car myself and made things so so much worse. I took off the bumper, the headlights, the wire assembly, and other components before realizing just how far I was in over my head! Ended up needing to go through insurance & after almost 3 months of my car sitting over there with Bryon's Auto Body, I couldn't be happier to have it back. They were extremely professional and easy to work with. I was quite embarrassed by the situation that had transpired & they were a pleasure. I would recommend them to anybody who needs auto work and who wants to work with an above-board, communicative, and expedient repair shop. Note that my car hanging out over there was of no way their fault! I had some explaining to do when it came to insurance but anyway... all's well that ends well and I think I may be telling this story for the rest of my life!

I found this place by accident as my favorite garage wouldn't do bodywork so they recomended…read moreBryon's and that was my lucky day. I went to 2 dealerships (including one I bought Audi from) and was told to come and leave my car for month or 2 as parts are really hard to find as many people fixing cars vs.buying in Covid time. First appoitment was in a month. Bryon's got parts a little over a week and in another week my car was wonderfully fixed. Gino and Karen, you are the greatest people and I had a best service. Karen arrenged rental from Enterprice and was VERY proactive with my insurance .Everything was completed in record time and repair was great. Thank you,guys from the bottom of my hart! Marina R.

Do not work with them! They sold me a lemon car. Within 17 days the engine blew, gave me the run…read morearounds on fixing it , they had it for a over a month, promised me reimbursement for rentals through my warranty, then used previous owners warranty to fix it so now I can get any reimbursement! They promise to give me a call back with both Anthony the CEO & Janet their "service operator" but conveniently they are never there or available! I paid my first car note, insurance & rentals all while they had the car & did nothing to accommodate! Just lies & run arounds!!

orible servicio hacen esperar por casi dos semanas y nunca te llaman para nada ni para decirte…read morecuánto vas a pagar mensual son una basura de dealer

After a few other places gave me a wrong diagnosis on Bmw I went there and they repaired right and…read moreway less, If you have a vehicle that needs repairs bring it to Ceglarz, they'll get it right and your not paying 200 dollars a hr like at all these shops, go there and you'll save money and you won't feel like you've been robbed. We are the Customers just cause some guy is nice doesn't mean there Honest.

Honestly i would have to lie to say anything bad about Pete and his associates. They are top…read moreworkers in the mechanic industry and they have helped me really see that there is genuine workers that don't set ur car up for failure. Or even overcharge you for what they have going on,What you're paying for is the quality of the person and the place. I was sold a lemon car and he helped me realize theres super unkind people in the mechanic/dealer industry and he himself is changing the game singlehandedly. Genuinely don't know a better mechanic shop in connecticut!

I get long winded once in a while, but if you read it all, you will be happy you did! First I…read morebought a used car from Chris over the phone on Nov. 287th of 2025, Yes a while ago but better late than never! Step one would be to go to a review of another dealer I wanted to go to (Wayland Automotive Services, Wayland, MA.)so you can read it FIRST, that way you will know how I got here to Action Automotive!! They were double icky. Chris @ Action is worth the visit. So if you read what I wrote, here is my visit worked out with Chris at Action Automotive. is the rating because that is the most amount of stars that I can choose! We (Rebecca & I) live near Albany NY and wanted a good used vehicle to use as primary transportation year round. Action Automotive was 130 miles each way. Our motorcycles are not good in the snow, neither is her dream car we also bought used (another story) 2008 Vette (triple black rag top) And our Ram is our Mule( 2016 reg. cab,1500, 2wd). Action had a PT Cruiser we were interested in (2008 Base model wagon). It's job would be all short errands, rain and snow also. I was suppose to have been hit in the left rear corner 4 times - that turned out wrong! Chris described the damage over the phone, and if I got there and it was not at described I would turn around and head back home. I drove to his place of business with our Ram, and our 16 foot steel deck trailer. It was not as described, it was actually much better than I thought. I got there a bit late, missed a turn or two but he waited for me. He new I was coming as he fed me the directions I needed. As a result he was stuck at work waiting, He had paper work ready, we talked a bit handed over the money loaded it up (I did not want to keep him there so I skipped a road test - just the 15 feet or so onto the trailer and headed home. Was given a warranty also, but we had a conversation about the 260 mile round trip if it needed any thing. I told him I would most likely fix it myself (I'm an auto tech since 1968 (yeah I'm old - but a hand shake kind of guy-and Chris seemed like one also. Once home I went thru it, called him, made a few repairs that I wanted to do, and needed a repair that was needed, We talked over emails about it, and it was handled via mail. The wife and I LOVE this little car, it just fits like a glove! maybe that is why Chrysler sold 1.3 million of them, in just 10 years of production. If you are near Action Automotive, in Berlin CT make them a stop for service and/or a car-truck, If you do not live close (I don't) they are still worth a stop. actual rating 10 out of 10 Jerry & Rebecca Horn, just north of Albany NY

I bought a used BMW about 4 years ago from these fine folks and all went well and very smooth …read more Free oil changes and when your car needs service these fine people do it quickly and very fairly. Would not hesitate to buy another automobile from these trustworthy people!!!!