The 10/Evergreen location is convenient and when they have enough staff, the men at the end of the line work fast and smoothly. I make sure I tip at each visit because that's all they earn. When it's raining and it's still open or if it's a slow day for them, I still drive by and leave a tip. read more

Pulled up to get a basic wash and the attendant tried conning me in to getting a membership. I told her thank you, not today. She still persisted and gave a dirty look when I turned it down. From there she watched me struggle to reach the screen to process my payment. Isn't that what she is there for? Not to start an argument about a membership. Vacuums weren't working well either, won't be returning. read more

I prefer to wash my own car, but when I use a car wash, it is generally Jax on Southfield Road. However, I dread pulling up to pay because invariably the greeter gives me the hard sell to purchase a membership. Yesterday she was downright rude and judgmental. I have considered taking my business elsewhere. read more

Jax is very good, but I signed up for the $19.95 a month and it has gone up twice. Now I am at $25.99. I don't wash my car that often, so I am saying so long. read more

It's time for Stan Lee to retire. Myself and my family have been repeat Jax customers for years, and honestly up until today I've tolerated the behavior of the Stan Lee character who sits in the attendant box next to the payment stations. Forgive me for being blunt but what does this guy even do? Every time I show up to get a wash which is once a month, the guys berates me on the topic of joining the monthly club. Most people would approach a customer and say something like the following: "Hi would you like to join our membership program?" Or "Hello, can I interest you in ...." But no. I pull in today for the once a month TWENTY DOLLAR WASH BTW, and proceed to pay. As I'm going through the touch screen advertisement, Stan Lee sticks his head out the window and yells, "whydontya join our club". Well sir as I've explained numerous times to you, I'm not interested. I told him that if I really need a wash, I take it to the $5 spot down the street. He responds with "are you serious" , "you take this car to a place like that?" , he scoffs, then goes "you've got to be kidding" in the most disrespectful tone, followed by slamming the window. I swear the guys busting their rear ends in 90 degree heat to dry off cars have more respect than this guy. I will not be returning to this location. Good luck Stan Lee. Oh and the cherry on top, the bird poop stuck to my car, post-TWENTY DOLLAR wash. Thx Jax :) read more

Jax Kar Wash - Southfield - Lol - Auto Detailing Near Me - Southfield, Michigan

Only go here if you want your less than 3 year-old truck's paint to start peeling. I literally watched the towel dryer peel it off & management tried to tell me it was there prior to the wash (it was not). read more

Jax Kar Wash - Southfield - Auto Detailing Near Me - Southfield, Michigan

This location is really bad - maybe they're going may out of business - because they're not upgrading their equipment. Half of the vacuum cleaners don't work even after I pointed this out to Customer Service they gave me some kind of a formal response and never follow up. Also the license plate reader is broken half the time so you have to wait online while unattended manually opens the gate and types in your license plate number. I assume it's going out of business because perhaps they can't afford to upgrade the equipment or maybe they simply just don't care? read more

This facility has been modernized with the best washing equipment. Most recently they have made leaving a tip for the guys easier with a credit card. I have been to lots of facilities around town and this one is easily one of the best for convenience and reliability. read more

I specifically like this car wash for the convenience of the self service machine ! I think it makes the lines move quicker. Everyone is nice and friendly and they do a pretty decent job drying the cars off read more

Jax Kar Wash - Southfield - Car wash menu - Auto Detailing Near Me - Southfield, Michigan

This car wash is convenient and efficient, so could I PLEASE just get my car washed without being hassled/pressured EVERY time to sign up for the Unlimited Plan?! read more

I have a basic monthly membership, so I pulled in for a wash after having to go down a dirt road.. When I got to the front and they guided me in, the attendants held the line and proceeded to rinse out the wheel wells with power washers! First one and then another came out to help him. Good to see quality customer service. read more

Was disappointed when I came here. Their sign says they have detailing but as I found out after I was stuck in line, the only detail you get is if you want to do it yourself with the free vacuums and wipes they give you... it's not a full service location which I didn't realize when I pulled in. On top of that the man who took my order did not scan my Jax loyalty barcode on my car even though I told him I had one, he was not listening to me. Ugh! read more

I got my Cadillac detailed there last week and this detailer by the name of Derek gave my car a clean hadn't known since I rolled it off of the sales lot of Suburban Cadillac of Troy. read more

Always fast and helpful service here. Sam helped me with a monthly billing issue I had on a reoccurring payment. The staff that dries the car at the end is always friendly and thorough. The facility is clean and well maintained. Thank you for the stellar service! read more

I have been here a handful of times with my sister (I do not live in town, but this is her go to spot). The vacuums work very well, and the prices are very reasonable! We haven't ever had to wait in lines that were too long, either. I'm familiar with car washes like this where I live, however one difference is that they give you a hand dry at the end (for no extra charge), where as other places I have seen, you have to do that on your own. I'm definitely a fan of this place, and I can see why it is her favorite place to go to! read more

An amazing staff that is super friendly and courteous! Very strong vacuums and incredible customer service. They even came out and gave my dog that was in the car a few treats! read more

Gabe and the crew at Jax Southfield are A #1. When I spilled some pop, Gabe offered some green elixer while I was cleaning my interior and it immediately removed the spotting. Score 1 for the boys in blue. A generous pre-wash spray, a typically fine wash, and a thorough towel dry left my ride looking sharp (which is nice). Take your vehicle here. They treat your car like their own. read more

LOVE this Jax car wash best one hands down. I wish ALL of the Jax had this staff. They are so nice friendly and will help you when need with a smile. I will drive out of my way to go here. read more

Managers here are great and the staff is always very friendly. They also have propane here which is a positive and is also super quick. They do a good job and make sure my car is always clean. The free vacuums are also a great bonus read more

Usually a 5 star experience here. Today I paid for a interior super clean and waited for my car. Planned to work in the customer waiting area that has WiFi. The WiFi doesn't work. Also it was hard to join conference calls as the 3 employees out front kept coming inside and yelling (I.e joking loudly with each other). My vehicle looks amazing though! So I would say if you come here don't plan on waiting leave your car and come back. read more

This has the latest equipment, and does the best job. Everyone is extremely friendly and professional. You won't find a better car wash...

I really like this car wash. $7 for a basic wash and I always tips the dryers a couple of dollars. Vacuums are free. Courteous customer service representatives. read more

I am an unlimited club member so I wash my vehicle almost every day at this location on 13 Mile & Southfield Road in Southfield MI. The employees are all so professional and truly care about doing a great job on your car. They treat me like a VIP every time I visit. Dale goes above and beyond, he does a superb job drying my vehicle, he's professional and personable no matter how busy he is! read more

ENTER AT YOUR OWN RISK. We brought our car here for a normal car wash which caused $1,000 in damage. There must have been rocks or gravel in the car wash because it left noticeable chips in our windshield, bumper and hood which will cost about $1,000 to replace. Of course Jax takes zero responsibility when we went back in person to confront them within an hour because we didn't notice when we were there. Apparently when we noticed the leftover "sap" we thought was left on the windshield (which we found were window chips) we should have investigated on the premises. Thanks Jax. read more

To management : Damita is a horrific employee. I accidentally got in the the full service line. I tried to nudge my way over and she refused to assist me to get in the express line. She Made me turn my car around in a completely crowded parking lot. "Basically you're out of luck you didn't get in the right line". Of course an altercation between the two of us came about. She swore back at me just as I said we're back at her. She's very proud of her self. Jax you should be ashamed! read more

This Jax Kar Wash is near my home and I can get to it when ever I leave the house. It's a wash only service but the service is good and the car comes out really clean like all the Jax Kar Wash car care business. You do have free vac service if you are a Jax Kar Wash member. read more

Very ghetto and unprofessional! I've never been talked to in that manner. I've usually go to the Rochester location never have a problem!

Great car wash place. I paid for the monthly service at the booth at the car wash and next time I showed up I waited 15+ minutes. Yes I signed up online within the 2 week window. They were unable to fix it and said come back, we will work it out upstairs. Less than satisfied with this visit read more

My favorite thing to when I'm in Southfield is stopping by American Auto Wash and getting my car washed. They're service is awesome and the team is very friendly. My car always comes out lookin brand new. I love they're detailing service! Reasonably priced and done in a timely manner! Great work gentleman! read more

Workers do not dry cars off well, management and head management have a attitude and many memberships have been canceled due to that and hopefully more do due to poor service and attitude. read more

I can't say enough about this franchise. I have using Jax for probably 30 years, first in Royal Oak, then Birmingham and now in W. Bloomfield. Although they may not be the bargain car wash in town, they always do a great job and their staff is contentious and very upbeat. If you wash your car frequently, the Unlimited Package is a deal, as you can wash your car when every it needs it at any of their locations. The reason I am writing now is because I recently had a glitch with my autopay for my Unlimited account. I had changed banks and only remembered to change my payment info a couple of days prior to it charging, which caused all kinds of havoc. Long story short, their staff was calling me, emailing me, taking screen shots for me, everyday until we got it resolved and I can't say enough about them From the manager of my regular store to Rita in their accounting office, they were just awesome, and I can't thank them enough for their efforts on my behalf, except to let others know they deserve your business. read more