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    Jay Movers

    3.9 (453 reviews)
    Closed 9:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Services - Jay Movers

    In-state moving

    Packing supply sales

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    Reviews With Photos

    This is the second time I've used Jay movers - the first time was a Chicago move and they were so efficient and helpful- they moved everything from 2 different apartments into a 3rd floor apartment - these men are STRONG! The second time I moved to Naperville and they came all the way out to the suburbs to help me move Jose, Armando and Emmanuel moved me out of my 2 bedroom in 2.5 HOURS including travel from one apartment to the next! They were SO FAST and so kind! They also ensured my items were wrapped up and ready to go. They even placed my items/furniture in whatever room I wanted and in the specific spot I requested. Aside from the blissful moving experience itself, BK Lewis is so kind, helpful, and thorough with scheduling. Overall 15/10 experience working with Jay Movers. They are the best!

    Margaret R.

    These guys were great! Had them move an upright piano up one level. Easy to schedule, on time, efficient and 100% professional. Piano looks awesome in it new location. Highly recommend!

    Dominique D.

    I don't write Yelp reviews, but this poor customer service must be shared. Save yourself the stress. VERY UNPROFESSIONAL. Note I used Jay mover for 4 previous moves and the lack of customer service, and l this terrible experience was so disappointing that I will NEVER use them again and will be sure to tell everyone how poor their service is. BROUGHT A TRUCK THAT WAS TOO SMALL AND REFUSED TO GET A BIGGER ONE -They arrived with a truck that was too small for the amount of items in our apartment. One driver, the most senior, suggested going back to get a larger truck. The other two movers refused saying "they worked a 50 hour week, and wanted a short day". All of the items did not fit and I have a small vans worth of items left in my old apartment. WENT TO THE WRONG ADDRESS - the driver didn't want to used his GPS and despite having the correct information went to the wrong apartment for the final stop. BROKE A $200 LAMP and MIRROR - was told two different stories about how it happened. DIDNT WANT TO REASSEMBLE ITEMS THEY TOOK APART - we were asked several times if we were "good" regarding reassembling our dining room table and bed which they took apart at our old apartment. SHOWED UP WITHOUT ADEQUATE TOOLS- How??? They didn't have a range of tools to take apart my bed and table. As I mentioned I have used Jay for 4 other moved and have had the same table. Never once had a problem. TWO DRIVERS STOPPED WORKING THE LAST 30 MINUTES OF THE MOVE- leaving one man to put together the bed. The table was unfinished because the tools they borrowed from my husband were part of the items that were left behind at the old apartment. My husband had to put the table together once they left. The two drivers sat in the car and didn't help at all. GOT INTO AN ARGUMENT REGARDING TIP - one mover remained upstairs in the move during the last 30 minutes. We gave him 20% for gratuity and told him to split it in whatever way they saw fit. We needed to get more cash to pay our balance (which was 325 additional dollars on top of 411 dollars) and had them follow us. Upon getting to the ATM, the mover who stopped working jumped out of the truck and got in my husbands face asking why they didn't get a tip! The one guy lied and now we're we're roped into their drama in the middle of a Walgreens parking lot! Literally a nightmare!! OWNER LIES ABOUT CUSTOMERS COMING FIRST- on their website owner Jay says that customer service is their priority. LIES! As a very loyal customer when I shared all of the details of this unprofessional and stressful move, the least he could do was comp the service of getting our remaining items. He refused to do anything to accommodate our belongings but wanted us to book another crew for 260 more!!! Outrageous Save yourself the stress. I will never ever use them again.

    The awesome crew that moved my piano down a flight of narrow winding stairs without a scratch!! :D

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    Page 6 of 12

    Ask the Community - Jay Movers

    Need a long haul mover. In June going from Kenosha WI to Manchester NH . Need straight shot, 1 master bedroom , 1 day bed , 1 queen bed. 3 55" tv's 2 tv stands , 2 recliners 1 love seat , 20 rubbermade totes…

    I cannot answer that.

    Don’t See Your Question? Ask Away!

    Review Highlights - Jay Movers

    Jose, the foreman, and his crew were BEASTS and were very accommodating to where everything was needed to go.

    Mentioned in 38 reviews

    Read more highlights

    The Professionals Moving Specialists

    The Professionals Moving Specialists

    4.6
    (1.1k reviews)

    We had an outstanding experience with The Professionals, and I can't say enough great things about…read moreMiguel and his crew. From the moment they arrived (right on time), they were friendly, professional, and incredibly efficient. Moving is one of the most stressful things you can do, especially with a young family, but Miguel's team made the entire process feel easy. They communicated with us throughout the day, handled our belongings with great care, and worked incredibly hard without ever sacrificing attention to detail. What really stood out was their professionalism and positive attitude. They were respectful of both homes, answered every question we had, and kept us informed every step of the way. It was clear they take a lot of pride in their work, and it showed. Honestly, they were the highlight of an otherwise stressful moving day. If you're considering a moving company, don't hesitate to book The Professionals--and if you're lucky enough to get Miguel and his team, you'll be in excellent hands. We would absolutely use them again and recommend them without hesitation. Thank you, Miguel and the entire team, for making our move such a great experience!

    We used the professionals for our cross country move from Chicago to San Diego! We got Nicolas F…read moreand his team. They were literal professionals. They stacked our POD and packed it so well. Absolutely nothing broke during the trip! They worked so hard and were done with an hour to spare! They made the moving experience so easy! I appreciate them sooo much. You must hire these people they're so beyond fair priced and extremely reasonable

    Move4U

    Move4U

    4.8
    (303 reviews)

    The movers I originally set up, fell thru. I called Move4U on a Friday and was able to schedule…read moremovers the following Wednesday. Roman + 3 did an amazing job. The job was much bigger than I originally thought. Their attitude was outstanding. Each time I asked the to do something was met with "sure, no problem". I can't say enough nice things about this company. This photo was taken after 9 hrs of hard work.

    Adil and his team of movers were superb and incredible. They have surpassed all of my expectations…read morewhen it comes to hiring movers. They were timely and showed up exactly when they were supposed to, were very communicative throughout the whole process, and were incredibly fast and super efficient!. When I first talked to them for a quote, they made it very easy as they walk you through the whole moving process. The person giving the quote makes you go room by room and list all the furniture that you are planning on moving to your new place. They then explain what's included in the price and email you a copy for your records. A $50 deposit is required to lock in your date and is credited towards your total at the end. Adil and his team works super fast and waste no time at all. They are very knowledgeable and work great together as a team. They finished our move 2 hours earlier than what was quoted! Amazing! All our furniture and belongings were packed wonderfully in their truck and all made it to our new place in their respective rooms without any issues. I highly recommend using Move4U the next time you need movers. Their pricing is very affordable and hiring them was one of the best decisions I have ever made. My back would never have survived this move and am very grateful for these guys!

    Expert Movers

    Expert Movers

    4.8
    (244 reviews)

    Smooth moving experience!…read more Initial contact: There's an easy to use online portal where you can input your inventory and details, sign your contract, etc. The team is also very communicative via text. All the communication is rapid, clear, and convenient. Price: on par with other professional moving companies in the area. Move experience: Seamless. The movers called to say they'd be a few minutes late because of truck issues, but they more than made up for that time by working quickly. They sent 5-6 people to help with our huge move (finally, a company that understands how to staff large moves!), were prepared to handle some very heavy and oddly shaped items, and were extremely proactive and patient with helping me figure out where to put some furniture in smaller spaces in my new house. Vibes: The movers treated our items with care, treated our home with respect, and were still incredibly fast with making the move. I mainly communicated with the manager of the crew, who knew his stuff, was professional, and was patient with my questions and concerns. Overall: great experience (as great as the misery of moving can be, and I've already hired them for a second time for another move!

    Used the service I am missing 1 wardrobe box plus they damaged my bedroom set which they packed and…read morebroke my desktop computer which they also packed. When I called them about my missing box plus the computer and bedroom set all they said we are insured up to $0.60 a pound. I told them I think that's the price of watermelon and I never heard back from them and when I call they just ignore me. Stay far away they seem nice until there is a problem

    Roy's Moving 1

    Roy's Moving 1

    4.8
    (112 reviews)

    17/10. i wanted to support a small business rather than use a chain company, and i'm so glad i…read morefound Roy! The process was SMOOTH, everything he said he would do (email by X time, call by X time etc) he did, and they were Crazy Efficient. Plus, everything got from point A to B without a scratch. The entire time was friendly/casual/courteous and willing to help with anything i asked. Would recommend in a HEARTBEAT.

    I used Roy's company this past weekend to move from Chicago to MA. I had previously used them for…read morean in building move. From my first chat with Roy to saying bye to him in MA this move was a breeze. Roy took the time to explain all my options, including not using his service. After talking I decided to use his team because of his reasonable price and my confidence in him. He made himself available to me by text prior to the move and assured me all my anxieties were unfounded. On move day he and his team loaded my things quickly and carefully. He even confirmed which boxes were fragile. After he left I flew to MA and the next day around noon they arrived to unload my things. Everything, including my white (!!!) couch, was in perfect condition. A one day turn around for a long distance move is unheard of. Their service was above and beyond. I am appreciative of their kindness and courtesy. Roy and his team weren't just professional they were personal. They truly care about their clients. I am grateful for them making a stressful and emotional relocation as easy as possible. Using Roy and his team for this move was the best choice. I would highly recommend them to anyone looking for movers short/long distance.

    H2H Movers

    H2H Movers

    4.2
    (428 reviews)

    They are so friendly and kind; they made my move so easy. I was doing things by myself and they…read moredefinitely made this move so much better. All four men were kind, efficient and very professional. They were so hard-working, I had to get water and everything because of how hard they were working. You definitely get your money worth working with this company; besides the great customer service, they do care about your items. It's really good value if you have to move, especially during these times.

    BEWARE Do not ever give them cash…read more TLDR: Today - almost a year after my move - I received an invoice and debt collector's notice from H2H's lawyer saying I owe $537. My original $4,306 move turned into a $6,487 move and now H2H is trying to come back at me for more money!!! Are they scam artists? Full version: It has been almost a year since I moved with H2H and they extorted $1,600 extra out of me - and now they are back, using their law firm Mayerbock, to try to extort more money. - The rate we negotiated was $4,300 (attached). - When they picked up my things they said it would be $4,824 - fine, maybe I had more things - After an entire insane fiasco (see my other post) where their movers didn't show up to deliver in San Francisco, they sent my things to LOS ANGELES made me pay another $1,600 to have my things rescued and back to the original place of delivery (breach of contract) - At this point I owed under $600 which I was ready to pay whenever movers actually showed up and they were sending numerous voicemails and texts and emails insisting I can only pay cash or Zelle - The day of the move was also a nightmare with H2H on the phone, but the subcontractor was nice and polite (I even tipped them). They accepted $600 cash, in addition to the $1,600 check for LA move, both noted on the bill of goods receipts

    Collins Family Movers

    Collins Family Movers

    4.6
    (686 reviews)

    Collins Family Movers recently helped my family with a long-distance move from Chicago to Michigan…read more I recommend them extremely highly. CFM provided full packing services on a Wednesday, and on Thursday they loaded everything onto two trucks, drove to my new home, then unloaded and set everything up (in one day!). It was a complex move. We were coming from a very full townhouse - lots of breakables, a couple pieces of furniture that required significant disassembly, a piano that had to go around a tight corner and down a flight of stairs. Everything was packed and loaded with extreme care. When we arrived at the new house, the team went to great lengths to place everything just where we wanted it, assembling all items and cleaning up nicely. Through it all, every member of the team showed a very high level of professionalism, compassion, kindness, and respect, both for my belongings and for my family members. Working with owner Richard before and during the move was also excellent. He walked me carefully through my moving options, and provided detailed quotes based on a couple different scenarios I'd asked him about. The price he quoted was in line with quotes I received from other local movers, but I went with CFM specifically because of the confidence I got speaking directly with Richard. When moving day arrived, there were no surprises: everyone was on time, the team was the size I expected, and the price was exactly what I was quoted. There was even a flub-up on my end, where I accidentally overpaid by a few hundred dollars, and Richard nearly immediately refunded the balance after the move was complete. A long-distance move with a house full of stuff is one of the most stressful experiences of a person's life. There's nothing more valuable than having a moving company that provides door-to-door service, with professionalism and transparency. Collins Family Movers went above and beyond for me in all these respects. I'm very grateful I chose to work with them, and will 100% work with them the next time I have to do a long-distance move (hopefully not too soon!).

    Had a wonderful moving experience with Collins Family Movers! Austin and Eddie were timely,…read morehelpful, and very efficient with getting all of my things loaded up into my truck for an out of state move. Prices were competitive and well worth the service! Richard was also very helpful with scheduling and was extremely accommodating. Can't recommend them enough!

    Jay Movers - movers - Updated July 2026

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