This place has changed! It's not the same place or the same owners from 2 years ago. It was sold…read more I'm 78 years old and I was given the runaround. For 4 weeks I was without my car. They held it hostage for "repairs" they said they did AND are trying to bill me $2,000 for things I did not authorize. I'm going to small claims court. We also have the documentation we need for work that they say they completed but it is clear they did not complete anything. Transmission they broke was not replaced. Brushings for steering not done. They did an oil change I never asked for and charged $135.00! We have photos and videos from independent mechanics who looked at the receipt and inspected the car for what they supposedly replaced and recorded it in real time. It shows bolts rusted onto parts that they say they replaced and billed me for. No new brushings in steering. It's a shady place and if you know what's good for you you'll stay as far away as you can. This is my experience and it's the first time I've dealt with someone trying to take advantage of me like this. Went in for a simple Solenoid replacement in the transmission $1,100. Doubled the bill. Go somewhere else, anywhere else, protect yourself. That is the purpose of my honest review. Word of mouth experience...

From the owner: "“Romulus Auto Care Goodyear is your trusted local destination for complete auto repair and…read moremaintenance. From oil changes and tire services to major repairs, our experienced team is dedicated to keeping your vehicle running safely and smoothly. We proudly offer Goodyear tires along with a wide selection of other top tire brands to fit every need and budget and top-quality service you can rely on. Visit us for honest advice, reliable work, and friendly customer care!"

TL;DR: I paid this shop to investigate a serious oil…read morepressure code. Instead of properly diagnosing the issue with a simple oil pressure test (~$100-$200), Doug (the owner) cleared the code and charged me for a mass air flow sensor instead. This led me to spend money on repairs for a car whose engine was dying--something Chevy confirmed shortly after. The shop was evasive, dismissive, and in the end, wasted my time and money while my warranty expired. --- Full Review: Do not bring your vehicle here if you care about honest diagnostics and clear communication. Last year, I had my throttle body replaced here, and while the work was okay, it was done by one of their regular techs--not Doug, the owner. This year, when my check engine light came back on, things went completely downhill. In late May, I brought my car in with a specific concern: an oil pressure code, which is notoriously tied to serious engine issues in my car model (Chevy Malibu 2016-2018). Chevy even has recalls for this issue--just not for my specific trim. I explicitly asked the shop to investigate this code. Doug took over the service this time. Instead of performing a simple oil pressure test (a basic and relatively cheap way to confirm if the code was serious), he cleared the codes, claimed one didn't return, and recommended I replace the mass air flow sensor instead--which I paid for. He failed to inform me until after the work that he never actually ruled out the oil pressure issue with the proper test. This gave me a false sense of security. I thought the issue was handled, only for the car to worsen significantly over the next two weeks. When I returned to the shop, Doug claimed the oil pressure code was back--and he needed to look into it again. I told him we had already paid for that! That's when things got truly frustrating. Doug became argumentative and defensive, telling me he "can't remember every car" and denying the code was in his notes--until he found it at the top of the receipt. By this time, my warranty had expired, which was devastating because if he had performed the test and diagnosed the engine problem properly the first time, I may have gotten help from the warranty company. He offered to "call the warranty provider" to help but never did--despite me calling to check multiple times. I ended up taking the car to Chevy, who confirmed exactly what I feared: my engine was failing. They advised a full engine replacement. The cost of digging further into the failure wasn't even worth it at that point. To top it off, when I called back to get a simple oil change receipt (to prove to Chevy that I maintained the car properly), Doug was supposed to call me on Friday. But surprise--he doesn't work Fridays. I called again, and when he finally returned my call, he screamed at me for "threatening" his workers (which I absolutely did not do) and rambled about how his dad built the shop. When I told him other mechanics had said he absolutely should have done the oil pressure test, he acted like that wasn't required and said he doesn't have to explain everything he does to customers. That's a huge red flag for anyone relying on honest diagnostics. His solution? Bring the car back and do a payment plan with him for a fix that should've been diagnosed correctly the first time. He said he doesn't usually offer that kind of deal, but would "do it for us" since we have a kid and are tight on money. --- Bottom Line: This shop might be okay for simple fixes, but the owner Doug is dismissive, unprofessional, and refuses to take responsibility for serious mistakes. I paid out-of-pocket for a repair that I never would've done had I known my engine was dying. Now I'm out of warranty, down thousands of dollars, and have a car with a blown engine. I do not recommend taking your vehicle here--especially for anything beyond basic work.

I had my daughters car towed to Goddard Auto for a transmission job…read more I live in Plymouth. Not close. I think that speaks volumes about a business that shoots straight. I knew the engine repiar would be done right and at a fair price. Thanks, Goddard Team! -Chris

My entire family uses Straub's Auto and we are always thrilled with the service and friendliness…read more Cindy and Kyle go above and beyond to help their customers and solve their car or truck issues. I wouldn't go anywhere else. Thank you for being such a valued part of the community and an ethical and respected business.

I have used Straub's for 16 years along with members of my family. They always do a great job at a…read morefair price. I trust them completely to be honest and give me good advice about my cars. I feel blessed to have a business I can trust and depend on to keep my car running smoothly. They are more than a car repair business to me.

Amazing customer service and honest. They didn't come up with a bunch of bs that didn't need fixed…read more Fair prices and quick turnaround. Drove out of my way to see them and will return with any other car issues. Thanks so much for taking such great care of us.

This is a small shop, nothing fancy but great service. The service is very reasonably priced and…read morethey don't sell you anything you don't need. All our family has taken our cars there since we moved to the area and haven't been disappointed.

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

Paid this guy to do a pre-purchase inspection. Did not seem very knowledgeable and missed a couple…read moreof key issues that my non-mechanic brother in law caught right away.

Do not waste your time with this man. He will steal your money.! Not finish providing the service…read morethat you paid for. I paid this man 200 dollars. To fix my car. I sent him money for the parts. He never gave me my receipt. Took the part I paid for and got extra money. Now refusing to answer my calls. I don't wouldn't recommend. The fact he swore on his kids and lied said enough. I just want my money back for the service he failed to provide.

Professional, efficient, friendly and charges fair market value. Work is guaranteed, never argues,…read moremakes great referrals if he cannot do the work requested, treats women fairly and does not talk down to you, explains what and why and will show you when he can. All around great to do business with.

He looked over my car and gave me honest answers and recommend another shop. Really liked him.,…read morewill go back when we have another issue with our vehicles.