Honest family business. The owner really takes his time educating and explaining everything during…read morethe inspection. Super fair prices. Highly recommend!

The tech made feel like he was really trying to buy me some time on the big up front cost of having…read moreto replace my air conditioner condenser and coils.

I would absolutely recommend this company! I called them and when I needed immediate ac service and…read morethey were able to come out the very next day on a Saturday. I had Daniel come out to my house for the service call and he was outstanding! He diagnosed the issue with my system and was able to fix it with no issues. He was also very personable and loved the family dog

Daniel helped us to troubleshoot and fix our AC in a very hot day. Nice, knowledgeable and…read moreprofessional guy.

TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

I sent a request through yelp and got a call back immediately. He helped to diagnose the issue over…read morethe phone and fix my ac not cooling problems free of charge. I had a carrier system which is very rare to find a technician for in HB area. Great service! would contact Shawn Lambert HVAC again for future issues

They are a fair company that does amazing work. Would recommend them to everyone i know.read more

Amazing HVAC company! Sergei came to my home after I started having issues with my AC. He spent so…read moremuch time inspecting and explaining in detail what was going on with my unit. It unfortunately had to be replaced. Sergei gave me multiple options, and did not pressure me at all into placing an order. In fact he offered to credit the service call toward the purchase of a new AC, if I decided to go with his company. Two months later, when I had the same problem, I called him back and placed an order for a new unit. He still honored the credit for the service call after two months. The crew of Sergei and Vadim were so professional and efficient. I was so impressed with their work and detail to cleanliness. The installation, testing and clean-up was impeccable. I recommend them to anyone looking to replace their AC Unit!

I have several properties and need hvac service all the time. Whether it's for maintenance, for…read morerepair, for installation etc. I don't know anything about HVAC's but I do know a thing or two when a professional comes by and know what they're doing. These guys are legit. I specifically had Kol, he was very knowledgeable, didn't rush the job, and explained in detail of what exactly the problem is. He also explained why things cost the way the cost, and ensured I got the best deal out there. He was so pleasant to work with, I told him I only want him, not just the company but only want him for all future projects. KOL IS THE BEST! Everything else is obvious ; 5 star worksmanship, 5 star in being respectful / careful not to break anything else, 5 star for professionalism and knowledge, 5 star for value and the warranty offers, etc. Can't speak highly enough of these guys, and especially for KOL. Thank you!!!

I strongly advise looking elsewhere for HVAC service. Real Time Bros does not stand behind their…read morewritten warranty commitments and uses inaccurate diagnostics to push high-priced system replacements. In July 2024, they added refrigerant and UV leak sealant to our A/C unit with an explicit 2-year warranty stated on the invoice: if the temporary seal failed within two years, the $920 paid would apply toward locating and completing a permanent fix. When our cooling failed within that warranty window, a technician returned and completely refused to honor the guarantee: Misleading Diagnosis: They claimed the unit was fully operational and insisted the issue was an "undersized" system, quoting over $11,000 for a full replacement. This 2.5-ton unit had cooled the home effectively for over a decade and was never flagged as undersized during their 2024 visit. Dismissive Service: They denied any leak existed and dismissed our warranty inquiry by labeling the visit a "nuisance call." Proven Wrong: We brought in a second licensed HVAC contractor for an independent assessment. They immediately confirmed the system was low on refrigerant due to a slow leak. Once properly recharged, the unit went right back to cooling normally. Instead of honoring their warranty or being upfront about leak-search options, Real Time Bros misrepresented the issue to push an unnecessary $11k+ installation. Save yourself the frustration and hire an honest contractor who stands behind their work.

We recently had our AC serviced by Joel after our system stopped blowing cold air. He quickly…read morediagnosed the issue and got everything running again. Joel was professional, knowledgeable, and very courteous throughout the visit. He took the time to explain everything in detail, answered all of our questions, and walked us through the next steps. He also provided helpful guidance on future maintenance and recommended having the system checked again when the weather cools down to ensure there isn't a refrigerant leak. The pricing was also very fair and reasonable, especially considering the service provided. We really appreciated how thorough, honest, and detail-oriented he was. Highly recommend Joel for anyone needing AC service!

Joel the tech who came to my home is awesome thanks for the good work!…read moreGreat service.

Tom is a man of principals. He will turn up at your house no matter what when he gave you his word…read more AC broke down in the middle of summer. He diagnosed the problem came back next day with parts. Encountered few kinks while installing since previous person did not do a good job, corrected it. All this while staying until late just so our family would have AC in the middle of summer. He has VERY HIGH integrity. I was asking about some repairs and he suggested not to spend money on thing A and instead do Thing B since it would be more efficient. He could've just let me have my way and got my money but that's not his style. After working with him i am not surprised he has a 5 star rating. PureAir will be my go to destination for all HVAC needs. Thank you Tom!

I took a chance on Tom and Pure Air solely based on yelp reviews and his service location. All I…read moreneeded was to service or possibly replace an old wall furnace heater unit. Tom came to assess, said he could fix but seemed hesitant. Our house is old, we had an ugly old non working swamp cooler sitting on our roof w a big gaping hole in our hallway. We asked if he could work on the swamp cooler too which he said yes, but he actually suggested we consider upgrading to central heating and air. I laughed at that because I had a few quotes from others (central heating and air has been my dream since I bought this old freezing house). The quotes I received from a Costco partner was $50K! You read that right, $50,000. Another was $30k. As you can see w quotes like that my chuckle at Tom's suggestion of central heating and air was warranted. However, when I mentioned my previous quotes I think Tom might have laughed. He quoted us for the removal of the wall heater, swamp cooler, and a brand new central heating and air unit, not even 1/2 the price of one of the lowest quotes I'd received. We couldn't believe it. We jumped on it and his team got started a few days later. Watching them work together was literally a joy. Talk about team work! Always on time, clean and efficient, the job was done in a few days. I've lived in this house since 2009, and I no longer have to wear layers to bed. We're so happy with the service, the unit and even the cosmetic repairs on the roof where the ugly swamp cooler sat, and the hall where the wall heater was and the open rusted hole in the hall ceiling from the leaking swamp cooler shaft. Words cannot express my gratitude. It's the little things people take for granted as I never thought we would ever be able to afford central heating and air. Our plan was always to do some minor fixes so we could list our house for sale, but now I just think I want to stay here and love it a bit longer before we list it. Thank you Tom and team! You guys are first class and whenever anyone asks me if I know someone, I'm gonna be sending them to you! You guys are awesome and do fantastic work! Thank you thank you thank you!

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

Juan Castillo did an amazing job coming to find the issue with my ac. He was able to find a…read moresolution and he even went out of his way to fix a leak I had in my sink. Juan went above and beyond his normal scope! Absolute Airflow made sure to send someone today especially with the heat wave! Thank you again Juan you were awesome!

Our Absolute Airflow tech, Alan Huerta who came out today for our summer maintenance tune up, was…read moreawesome! Just a super nice guy and great technician. I learned SO many things today about a/c units from him that I never knew!! He explained about the capacitor--been hearing that word for years but never knew it meant something sort of like a battery in the condenser unit (that big metal cube thing that sits in your backyard that powers all of the life-sustaining cold air in the house that keeps you from certain death during a heatwave...LOL!l), flushing the drain lines etc. Also learned how to do simple things like opening the drawer for the filter--DUH! I'm so lame, I'd been trying to open the big flat panel to put in a new filter for some time but gave up --then the other day I realized the drawer on the bottom was the thing with the filter, but because I'm arthritic, I didn't think I could pull it out. Alan made it real simple for me and showed me there's a latch on it that you squeeze and voila!--it just opens! For a year, I haven't been able to master that one simple trick--LOL!! Thank you so much!! Also found out I have more of my yearly membership left than I thought--great! I appreciate all of your help and service, Alan. Thanks again for everything! :D

In 2014, our experience with Sean and John was the best decision! We got a great heat and A/C unit…read morethat has saved us so much money. As we got our maintenance on July 20th, they found a couple of minor changes like the condenser and battery box needed an adjustment for a very affordable price, AND they 2 were SO Nice, didn't hard sell, just suggested. I'm confident that my unit is in top condition. Sean and John get 10

They scheduled time, came twice, gave an offer, then said that offer is not going to work and then…read morewe have to wait for a different offer after another guy came to check things and then again there is no offer so after two months at the end they said are not interested to put an AC for my place even though there are no obstacles to instal an AC. I just don't understand what is the issue with this company.