Tom is a man of principals. He will turn up at your house no matter what when he gave you his word. AC broke down in the middle of summer. He diagnosed the problem came back next day with parts. Encountered few kinks while installing since previous person did not do a good job, corrected it. All this while staying until late just so our family would have AC in the middle of summer. He has VERY HIGH integrity. I was asking about some repairs and he suggested not to spend money on thing A and instead do Thing B since it would be more efficient. He could've just let me have my way and got my money but that's not his style. After working with him i am not surprised he has a 5 star rating. PureAir will be my go to destination for all HVAC needs. Thank you Tom! read more

I took a chance on Tom and Pure Air solely based on yelp reviews and his service location. All I needed was to service or possibly replace an old wall furnace heater unit. Tom came to assess, said he could fix but seemed hesitant. Our house is old, we had an ugly old non working swamp cooler sitting on our roof w a big gaping hole in our hallway. We asked if he could work on the swamp cooler too which he said yes, but he actually suggested we consider upgrading to central heating and air. I laughed at that because I had a few quotes from others (central heating and air has been my dream since I bought this old freezing house). The quotes I received from a Costco partner was $50K! You read that right, $50,000. Another was $30k. As you can see w quotes like that my chuckle at Tom's suggestion of central heating and air was warranted. However, when I mentioned my previous quotes I think Tom might have laughed. He quoted us for the removal of the wall heater, swamp cooler, and a brand new central heating and air unit, not even 1/2 the price of one of the lowest quotes I'd received. We couldn't believe it. We jumped on it and his team got started a few days later. Watching them work together was literally a joy. Talk about team work! Always on time, clean and efficient, the job was done in a few days. I've lived in this house since 2009, and I no longer have to wear layers to bed. We're so happy with the service, the unit and even the cosmetic repairs on the roof where the ugly swamp cooler sat, and the hall where the wall heater was and the open rusted hole in the hall ceiling from the leaking swamp cooler shaft. Words cannot express my gratitude. It's the little things people take for granted as I never thought we would ever be able to afford central heating and air. Our plan was always to do some minor fixes so we could list our house for sale, but now I just think I want to stay here and love it a bit longer before we list it. Thank you Tom and team! You guys are first class and whenever anyone asks me if I know someone, I'm gonna be sending them to you! You guys are awesome and do fantastic work! Thank you thank you thank you! read more

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While I am very thankful for their rapid response and fixing my AC unit, my only gripe was the technician came an hour late from the agreed window. It was in the middle of summer, so the timing was important. read more

Amazing service for my single zone mini split unit. Not only does it work incredibly well, the installation was very fast by Duc and Rony. They are both incredibly respectful installers and know what they are doing. Not to mention the owner Tom is a very nice man and I would say has the best pricing out there. read more

Tom and his team are awesome! I always refer Pure Air to all of my clients. My seller needed the furnace to be replace. Tom and his team were quick to respond and within a few days they were able to replace the furnace for my seller. I called different HVAC companies to compare quotes and Pure Air beat out all of its competitors when it comes to pricing. If you're looking for high quality work and fair pricing. I would give Pure Air a try! read more

If I could give Paul & Pure Air 1000 stars I would! He is prompt, professional and dedicated! He's stays until the job is thoroughly done to the highest standards and I could not recommend him more highly! Our AC is new and seemed to be malfunctioning and he came back several times to ensure that everything was working as it should and now it is, thanks to his dedication to complete the job! Thanks very much again Paul and Pure Air! read more

AC stopped working during the heatwave. Contacted Tom and several others at 8pm on a Saturday night with no expectation that anyone will be able to come out the next day yet Tom called me back 10 minutes later and was able to set up an appointment with me early the next morning. So glad to have found Tom if not we will have to endure the heatwave with no AC for another day or more. The technician was super nice and friendly, he knew exactly what's the problem right away when he got here. Their price is also very competitive. Would definitely recommend Pure Air to anyone who needs AC serviced in the area especially when urgently needed. 10/10 read more

After numerous calls with mini split ac installers that tried to push me with older units that cost more than online. I received a callback from Tom from Pure Air that explained the process and gave me a great price on a Daikin 18000btu Mini Split with 21 seer2 and install. This unit was important to me because it's the newer unit with r32 refrigerant and more energy efficient. He was able to get a better price than online. The last company I called tried to sway me from this unit because it cost too much and gave me a price for the older unit at the same price as the newer model. Tom and his team was able to get me the units and installed this in 2 days from my phone call with him. They did a tremendous job and the work was very clean. I am very happy. If you want top notch customer service with the best pricing and expertise, Tom and his team is the best choice for you! read more

Pure Air - Heating & Air Conditioning/HVAC Near Me

Tom responded immediately to my request for a new HVAC system, and worked with me to find the best combo of furnace and AC components for my needs at a very reasonable price. Once selected, he set up a timely schedule for about a 2 1/2 day installation. The technicians that came out were very courtious and willing to step aside for a couple of minutes to explain things. Their installation was very though and carefully done. The result was exactly what we wanted. Tom actually reduced the total cost by about $300 since it turned out there was something that was not needed. I would not hesitate to recommend Pure air to anyone who may need a new HVAC system. read more

We needed someone to re-do our gas dryer vent system and it was VERY HARD to find one who provided the service and was reasonably priced. After an extensive research, I found Pure Air via yelp and spoke to Vee who was super responsive and helpful. On the date of our scheduled estimate, the technician Ruslan showed up on time in a Pure Air shirt. He was prepared and knowledgable about ventilation. Although the price he offered us wasn't the lowest we received, it was reasonable and he answered all of our questions (also he said he had the availability to do the work right there right then). We went with him on the spot and he quickly finished the work beautifully! Everyone from Pure Air were professional and made the entire process seamless for us. Can't say enough great things about them! read more

We first met Tom two years ago when our AC was acting up. Knowing our desperation, they squeezed us in late into the day. Fast forward to last week when our AC stopped working in the midst of a heat wave. And once again, they were able to come same day to take a look. Despite their effort to save our very old unit and in multiple trips, we knew it was time. There was no hesitation in trusting Tom and his team to install a new unit. We received a quote for a comparable unit to our existing but felt we wanted a higher SEER (more efficiency and quieter) so we asked for additional quotes with a couple of variations. Tom was very patient in taking a late call from two busy business professionals to go over the options. He was knowledgeable and expertly answered all of our questions. Installation day, a team of 3 showed up early, greeted us, did a walk through around the perimeter, did their huddle and laid out the "white carpet" in our hallway. It was 90 degrees if not hotter day, we offered cold water and the bathroom knowing it was going to be a long and hot day for them. The three technicians were very polite and efficient. They communicate calmly and quietly, very professional and focused throughout the entire day. Checked in with us and provided suggestions on a desired location for the new unit which sits beautifully at a convenient location. They wired so it worked with our existing control panel. Tom arrived to inspect and check in with us on our satisfaction at the completion of installation. We are beyond satisfied and happy with the service provided by the Tom and his team. We will continue to use Pure Air OC and highly recommend them for your heating, cooling, and electrical needs. read more

Pure Air - Beautiful brand new unit installed by the awesome team of 3 from Pure Air OC. - Heating & Air Conditioning/HVAC Near Me

He responded quickly to my request and repaired my ac the same day. He was very friendly.

We wanted mini splits in all of our rooms, including the living room and was shopping around. We came across Pure Air and after reading their reviews, we schedule a meeting. Tom communicated with us the time/day that he was going to be at our house and kept us informed. He gave us a detailed explanation of what they would do for us without any up sell or any unnecessary equipment like other companies that we've talked to. We chose him because of his professionalism and excellent communication skills throughout the process and install. His workers were diligent, hardworking, on time, not disrespectful, professional (no cussing or being loud), clean, polite, friendly, and cleaned up after themselves. They even told us if they were going to leave an item behind to be picked up later in the day. The workers also told us when they were leaving to have lunch and when they were coming back, or if they were done for the day. Tom and Pure Air is an A+ company that we would gladly work with again in the future. We will be recommending them to any of our friends that have already inquired about mini splits. read more

The owner, Tom was nice and helpful in scheduling. Ronni came out to do the maintenance was very friendly, did a good job, explained to us things needed to be done. Tom quickly scheduled Duc came to work on leak, Capacitor, Freon, and answer our questions, was sweet. The price is right, per Facebook, and TikTok. Thanks to all of them and Pure Air. read more

I was able to get an appointment sooner than the other 3 companies I contacted, Pur Air came in on the low end of the price quotes, they finished the job earlier than expected----what else is there? the best! oh, and they use a higher quality system than the others. I would highly recommend them. read more

I got a new furnace installed yesterday and the folks at Pure Air are amazing. I would give them 10 stars if I could. Tom is the owner, and he explains everything perfectly, so you 100% understand what needs to be done. Ronny was the installer, and he went above and beyond to make sure everything was perfect. This company is as nice as can be, and extremely knowledgeable. Don't look any further if you need this type of service, Pure Air made my wife and I very happy. read more

I had an excellent experience with Tom and Justin at Pure Air. Very responsive, knowledgeable, and professional. Thank you for being available during this peak heat wave season. read more

Tom and his wonderful team at Pure Air are truly the very best of the best. When I started reaching out to businesses for quotes, Tom was the only business manager who was willing to do a virtual estimate over FaceTime. He was incredibly compassionate to the fact that we needed to limit exposure to the public, given that my husband and I have high risk parents whom we are helping during this crazy time of Covid-19. He was professional, honest, incredibly knowledgeable and always thoroughly explained everything and presented us with options. There was never any attempt at upselling the project and he was transparent about everything involved. We scheduled the project and Tom's team of technicians was FANTASTIC!! They were all so courteous, professional, friendly and extremely respectful. The project took two days and even though we ran into a couple of unforeseen hurdles, which is inevitable when you get into the nitty gritty of almost any home improvement project, Tom and his team were quick to work with us to resolve them and no time was lost. The team communicated everything to us throughout the project and they were cleaner than any other team of professionals we've had in our home. They laid out runners on our stairs and carpet to prevent any stains or damage, vacuumed and cleaned the areas they had worked in at the end of each day and were prompt and on time every single day. I can't say enough good things about Pure Air! Normally, these home projects can be extremely stressful and unpleasant, but Pure Air made everything painless and stress free. Thank you, Tom and your amazing team of superheroes! You are WONDERFUL!! read more

Pure Air - Trane Slimline model. We had limited space, but Pure Air had solutions!! - Heating & Air Conditioning/HVAC Near Me

We were in a jam when our sub panel needed to be replaced. Tom came out to look at it. Tom is AWESOME!! Thank you Tom for all the extra work you did and knowledge you shared. Unfortunately, our home warranty company chose a different. We argued with them and are disappointed we didn't get to use your services: I have kept your information for future opportunities! Keep being a ROCKSTAR read more

Twice now we have used Pure Air for fairly major projects at our home. We recently added ductless air to one level of our hundred year old house, which was not an easy project. Pure air did an excellent job and kept our home clean throughout the process. Previously, we added a new furnace upstairs, very pleased with the product and a workmanship. We are now recommending pure air to all of our friends and neighbors. read more

Pure Air - Ductless air (one of four units) w mini split - Heating & Air Conditioning/HVAC Near Me

The electricity in our kitchen got very weak. Like, microwave clock was on but microwave couldn't heat food. The oven light was very dim, and the oven wouldn't turn on. The fridge sounded like it was trying to revive itself every 3 seconds. It was so annoying. I contacted Pure Air and they sent a technician the next day. He was on time, so nice, clean, professional, and was able to fix the problem really fast (less than 1 hour). I will definitely call them again if I ever have electrical problems and I definitely would recommend them to family and friends. Thank you, Pure Air!! :) read more

Best experience! Thank you to Tom and his wonderful team for a job well done! Our AC stopped working for some reason. We called Pure Air Conditioning and Tom immediately sent out his Team. They installed a new unit. They first checked to see if our old one could be fixed. They are extremely fast, fair and thorough Plus they are extremely friendly! read more

I am so glad I found Pure Air! The owner, Tom, was super responsive and communicative. He was flexible with scheduling and was quickly available to provide an estimate. The estimate broke the job down line by line - so there were no surprises or any hidden fees. Paul and his team arrived on time the day of the install. They were quick, professional, thorough and detailed with their work. They welcomed my questions and were responsive to last minute changes. They wore their masks and booties while working and made sure to clean up once they were done with the project. I definitely recommend them for any heating and air need! You will not be disappointed with their great customer service. read more

Do not use this company. They like to scam you. The owner Tom came to my home and said it would be $95 to come out and that would go towards a repair. I asked him for a price and he said it would be between $200-$500. He said it wouldn't go over $500 so I agreed. Only because I wasn't getting power to one box and a switch. Either way he said it wouldn't be more than $500. When his guy came out,I talked to him many times and nothing came up about more work. Tom gave me a call and said it was going to be $285, which I thought was good and I told him thank you. When they finished the work he emailed me a bill for $895!!!!! Absolutely unacceptable. Who acts like anyone would agree to some scam like this? read more

I'm happy with the new Furnace & AC installation and the deal I got from the Company. I wanted to replace 15+ yrs old furnace and AC. Tom and his service team did a good job within 2 days and another 2 days to fine tune the furnace inductor motor noise. I would recommend PureAir and definitely be using Tom&his team for any future HVAC needs. HONEST, TRUSTWORTHY, QUALITY, EXPERIENCED, and PROFESSIONAL...You got my vote! If I had known better, I definitely will go with heat-pump instead traditional gas HVAC furnace noise. 3-ton, Trane condensing unit, 14 SEER, R410A, Model 4TTR4037L1000A 3-ton, Trane furnace, ModelL8X1B060U3XSAA read more

Pure air is amazing!!! Here is my story..... Our 9 yrs old AC stopped working few days ago. After paying a different company $189 for a test, I was told there's a big leak either in the coil or the line set. Without knowing exactly where the leak comes from, that company suggested us to replace the evaporator coil first. Their price to replace the coil is ridiculously high. And we have to wait another 10 days to get it done. So we decided to shop around and do some our own research. I called at lease 6 different reputable companies yesterday, explained the situation. I feel like my knowledge of AC leak improved dramatically. Lol.... Anyway, no one can get the job done in the timely manner. I was so stressed and disappointed. Luckily, I found Pure Air this morning. I called around 8am. Tom, the owner answered the phone. He explained to me there are few tests he need to do in order to find out exactly where the leak is. If there's a confirmed leak in the coil, he can replace it on the same day, which is today!!!! Even better, his total price(tests & repair) is VERY competitive!!! His team arrived few hours later. As promised, they located the leak first and replaced with a brand new coil on the same day!! His technicians are very professional. I would love to give them 10 stars!! Thank you so much guys for your help!!! read more

Pure Air was an extremely responsive company, providing a clear quote upfront, and answered all my questions. They started work promptly each day and did an excellent job. I am very pleased with my new heater and air conditioner. The staff are amazing. I am so happy with the quality of the work that Pure Air did. read more

Had a fantastic experience with Pure AIR. My AC went out and technician Kwan was sent out to me very quickly. He kept me very in the loop regarding arrival time and diagnosing the issue. Everything was priced fairly and Kwan was able to fix my issue same day. I am very happy with the experience, thank you Kwan! read more

We always trust Tom whenever there is an issue with our AC. We are very happy with their job and also great customer service.

Tom is extremely professional and responsive. His team always makes sure to have great communication so you know what's going on, what to expect, and approve anything that may come up or change. He is straightforward so you can make good decisions for your home. If you need a reliable HVAC professional, call Tom and Pure Air! read more

This guy Tom I don't know what he's doing but his company is shady . He's robbing everyone blind my estimate was unbelievably good so I went with them and guess what everyday the price went up for 5 days not to say Tom said it was a 1-2 day job as well. Enough said no need to get into more details because it's endless from the fake low priced quotes to his employees that are great but yet they seem under payed . So one day I coincidentally was standing behind an employee of pure air at Yogis in Anaheim who recognized me and so I started BS'n with him and as I thought Tom (owner) don't pay overtime even when they going over and they aren't even on payroll he uses them as independent contractors probably to his advantage tax wise I'm guessing in which I believe is tax evasion anyways don't use this business don't support whatever shady doings are happening at his shop. BBB would probably shut him down read more

Pure Air - Heating & Air Conditioning/HVAC Near Me

Tom and Paul are THE BEST when it comes to anything AC related. At our old house, we didn't have any AC, so we had Tom come out and he told us our options (central vs ductless). We ended up going with ductless, and Pure Air was super quick, transparent and the quality of work was great. At my office, our AC unit stopped working one day, so I called Tom up again, and he sent out his guys to take care of our unit. Paul was one of the guys who came out, and he did everything very quickly and was really great at explaining what happened. If you have any AC needs, whether it's an existing unit that needs to be serviced, or you need AC (like you stupidly purchased an old house that doesn't come with ANY AIR CONDITIONING IN SOUTHERN CALIFORNIA), I highly, highly recommend Pure Air! read more

Kwan Nguyen was the technician that came out. He was professional, friendly, and very knowledgeable. He diagnosed my issue quickly and fixed it. I would highly recommend him if you need AC repair. read more

We decided to go with a Daikin 4 zone mini split with Pure Air. Tom was very upfront with the costs and offered us several options that we could choose from. The crew was professional and finished the job within two days. The system has been working great and we are very happy about our decision. read more

Two years ago on a hot summer day, our ac broke down and I was searching for company on Yelp who can do same day appointment, Tom responded quickly and came out to identify the issue and fixed it in the same day. Few days ago, ac is not working again, I contacted Tom and he was able send people over on the same day. Unfortunately, this time is the compressor so we decided to change out the whole unit. They worked the whole day till almost 9pm to make sure the new unit is installed properly and even helped us to remove the old base that looks ugly on our turf. Really appreciate their professionalism and super friendly staff and boss!! Will definitely recommend this business! read more

Pure Air - Heating & Air Conditioning/HVAC Near Me

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Last Friday my insurance company (FAHW) have send a contractor to fix my air conditioning unit. The contractor they send told me that i need to pay $500 out of pocket for the repair needed. I did not believe there diagnose. For second opinion i called PURE AIR. From Pure Air this morning Mr. Tom Nguyen came and within 10 minutes my cooling started working according to Mr. Nguyen "low voltage wire were lose" God bless Mr. Nguyen very honest person. read more

As dependable and reliable as ever, I have been using PureAir for my HVAC service and maintenance for over 10 years. My father-in-law had them install the system in the house and they did fabulous job (from my perspective as a former structural claims adjuster). The staff is extremely professional and have exceptional customer service. My technician for today was no exception; I have had Ronnie before and he is an extremely nice, knowledgeable and professional technician. The owner Tom has done an exceptional job selecting his technicians. If I was asked that everlasting and universal question, "Would you recommend this service company?" My answer would be " Yes, absolutely, 'hands down'." PureAir is an honest and professional company that can handle HVAC issues very well. read more

I needed to replace my air conditioner I have done a lot of research and obtained a few quotes from different companies. Pure Air by far is one of the best vendors in the market. Tom is very knowledgeable in his field and has saved me several hundred dollars. I am quite impressed with the quality of his company work and the professional manners of his staff. I am very thankful for the service rendered under Tom's management. If you are looking for the best air conditioner and heating services with a reasonable price and a trusting prepare/installation work, give this company a call. You WON'T regret it!!! Not only you will save money, you will not have to pay for unnecessary prepare or replacement. Thank you Pure Air for your professionalism. I feel worried free and will enjoy my new air conditioner for many years to come. read more

This business deserves 10 stars! I can't tell you how thankful I am that Tom made time at the very last minute of the day to come fix our a/c because we have a 7 day old newborn and it was too hot for him in the house. Our a/c stopped working right before they closed and he still came to take care of it, was very professional, and fixed it super fast. THANK YOU read more

My parents AC unit stopped working on Saturday , 11/13 on a VERY hot day. We were out most of the day so we didn't realized the AC wasn't working until we got home around 4pm. I started to check on Yelp if I could find someone to have a look that same evening. I found out that AC repair businesses don't open on weekends... I panicked. I kept tying to call and text. I came across Pure Air and I'm so glad I did! They responded to my text and let me know they would come have a look the next day (Sunday). Quang was the person to repair my parents' AC unit. They told me how efficient and professional he was. They were so happy with his service that they asked I write a review and mention his name. Thank you Quang and Pure Air! read more