Wanted runner carpets for my stairs and was referred to this local family business. Aaron and his…read morefather, Ernie, were very responsive and made the entire transaction smooth and pain-free, producing a quote from telephone conversations and a video clip of the stairs to be covered. Unlike other companies, the installation is not done by a third party, but by experienced installers who work for them. The work was done efficiently and well. Would highly recommend in preference to national companies that advertise widely but do not execute well.

Super helpful (Aaron?). High quality, fair prices. Nice selection at various price points.read more

Do not use Empire for flooring unless you are comfortable…read more paying in full before installers begin work. I was told never to pay in advance. I did not like their level of trust. What guarantee did I have they would return the next day? Never pay in advance.

Poor follow up service! After only 8 months two of the panels for my new floor buckled. I was told…read morethat Empire CANNOT fix my two problem areas because they no longer carry the flooring I purchased. Philadelphia service follow up poor. Is this because of my Zip Code?

When I tell you that this was the best experience ever buying a rug I mean it. My boyfriend and I…read morewent in looking for a unique rug and found one within minutes of being there. The staff was very friendly, very clean environment & the rugs were very good quality!

Would absolutely not recommend. The installation lasted 3 years only for a good quality carpet …read more Attempted to have carpet stretched and first they said they would honor it and then they did not follow through on their word and tried to say it was because I shampooed the carpet, waited too long to request a restretch. Who buys a couple thousand dollars of carpet and expects it only to last 3 years I ask? Manager at Reading store hung up on me two times because she didn't like getting called out on her poor customer service. Buyer beware!

I had a great experience with Bell Floor Covering. Their pricing was very competitive, and Brian…read morewas incredibly responsive and helpful throughout the entire process. Our renovation was delayed, so we needed to store the flooring for about four months, and they were very accommodating and had no issue keeping it in their warehouse until we were ready. The excellent customer service and flexibility made the whole experience stress-free. I would definitely recommend Bell Floor Covering to anyone looking for quality flooring at a great price.

I've had several great experiences with Bell Flooring in Northern Liberties…read more Our townhome developer originally sourced the tile and flooring for our homes from them. When I needed to track down the exact tile used for a repair years later, their team took the time to dig through older records and help identify the brand so I could locate it. We also purchased tile from them for a fireplace project in our home and it turned out fantastic. Most recently, I stopped back in to identify the original flooring used in our house for another repair. Joe Bell and the team were incredibly helpful and were able to track it down for me. It's rare to find a business that is this willing to help years after the original purchase. Great people, great service, and a great local business to work with.

Eduardo and his team did a fantastic job on our hardwood floors! Scheduling was easy and the job…read morewas done quickly. Definitely recommend

Very responsive and easy to schedule with; fair prices. And quick work! Recommend supporting a…read morelocal business.

I scheduled for them to come look at my floors to give me a quote. They gave me a date and then I…read morereceived a call asking if it was a place to park because it just snowed days prior. I told that person I would make sure they have a spot. It seemed like she wanted to reschedule or something Then a day or two later I get an email stating the sales rep was all of a sudden sick. How convenient and good timing. So I said okay and I wasn't going to work with them because the timing was suspicious. But I said that I would still work with them. So we scheduled another day. I received an email asking if they could come out on a specific day and I said yes but I guess I didn't respond that same day and that was a problem. The next email I got was a response with the another date almost two weeks later. I asked what happend to the earlier date and I was told the sales rep books up fast and they got booked and then the asked me if I wanted another sales rep and I said yes and asked what time could they make it. The final email the sent me said after checking they don't service my area. Like really?! I already gave them my address the first time we talked, and now y'all don't service my area? Which is the Philadelphia area. That's real strange to me and still confused by their actions and responses. I wasn't rude or anything. Maybe someone will have better luck with this company but I couldn't be okay without sharing this with whoever decides to contact this company and maybe they will see this and not do this to the next potential customer.

I have tried multiple lawn service and they never did a thorough job!…read more Makeda and her team did absolutely amazing work. I had my back yard cleaned out and other yard work. They did excellent work l. They painted my rusty railings on my porch and back steps and it looks brand new. Excellent service always!

Rob was extremely responsive, knowledgeable and professional. He quickly (and accurately) took…read moremeasurements and advised us on the best carpet for our basement. He doesn't put on the hard sell, he really wants you to be happy with the product. After receiving a deposit, he quickly ordered the materials and scheduled the job within days. His team was especially courteous, punctual and skilled. My basement (soon to be family room) looks amazing! I couldn't be happier. Thank you for everything!

Excellent work Fast service…read moreOwner does the work I needed a carpet repair in my finished basement. I had pulled the carpet up myself and left several areas of the end frayed. Rob came out himself, installed the padding, and put everything back together as good as new.

I recently had my flooring installed by Philadelphia Flooring and they did a phenomenal job. I am…read morevery pleased with the professionalism and promptness of this company. My daughter was equally impressed by their work. Thanks

Cannot say enough great things. Very responsive and communicative through the whole process. Love…read morethat they bring samples so you can pick your materials on site. Installation was quick and well finished.