1. JCS Home Services

    1. JCS Home Services

    0

    Sterling, VA

    JCS Home Services

    4.7 (102 reviews)
    Open 7:00 am - 7:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - JCS Home Services

    Fireplace cleaning

    JCS Home Services Photos

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    Poor results

    JCS Home Services States on their own website that the steps for completing a dryer duct cleaning are as follows: 1.Find all exit points where ducts allow outflow from the home.2. Take airflow readings in feet per minute (fpm) to determine dryer vent performance baseline.3. Inspect the transition duct from wall to dryer. 4. Ensure equipment and materials meet expectations of code and industry standards. 5. Vacuum and clean all vents using state-of-the-art dryer cleaning tools and techniques. 6. Snake the entire ventilation system by machine. 7. Repeat airflow measurements to demonstrate results of increased airflow and guarantee customer satisfaction. Here is the reality: Two technicians showed up at my home. The only reasons A technician entered my home was to turn the dryer on when he arrived and at the end to receive payment. One technician stood at the base of the ladder the entire time the work was taking place on the roof. The other technician utilized a drill gun with attachments that supposedly cleaned approximately 25 linear feet of dryer duct from the roof down to the base of the dryer duct inside of the laundry room. None of the technicians enter the laundry room to disconnect anything. Step five that I mentioned from their website above, states that part of their processes to vacuum and clean ALL vents. In my opinion, this was one of the most important parts of the process, and it did not happen at all. When I asked the technician how they cleaned the lint from the roof shingles outside, his answer was that it would've probably been done by the wind And should be already gone by now. The technician that was on the roof, completely disobeyed any OSHA safely guidelines By not wearing a harness or tying off to something. He could've fallen off of the roof at any point and died. It took.approx 5 minutes to take the ladder off the service van and set it up and another 5 minutes to take it down and put it back. They were gone in under 30 minutes. Ask yourself the question, did I get what I paid for? The service cost $239. I feel like I was taking advantage of.

    this is the back side of the cracked fireplace panel meaning embers slipped thru the crack and could of lit the house on fire!

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    8 years ago

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    9 years ago

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    Jason S.

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    9 years ago

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    7 years ago

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    10 years ago

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    Jason S.

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    10 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    Jason S.

    Thank You for the great review!

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    10 years ago

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    9 years ago

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    7 years ago

    I don't know about the quality of the service. I called and left messages but they never call back.

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    12 years ago

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    Jason S.

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    10 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    8 years ago

    Does not work outside Virginia, but graciously responded to a request anyway.

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    8 years ago

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    8 years ago

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    Jason S.

    Thank you for the great review.

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    8 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    Page 2 of 3

    Ask the Community - JCS Home Services

    I need only one room clean, 2 loads of laundry done and put away/folded. and dishes done from that room only. estimate?

    They don't do house cleaning. They do duct work and chimney's.

    Don’t See Your Question? Ask Away!

    Review Highlights - JCS Home Services

    I am very satisfied with Jason and his crew as they did great work on both my home and my parents.

    Mentioned in 27 reviews

    Read more highlights

    M.A.C. Master - My dryer exhaust vent grate.

    M.A.C. Master

    (39 reviews)

    This team was so easy to work with! I called them on a Tuesday for a standard dryer vent cleaning…read moreand they were able to come at 8AM Thursday. My mom works for a dryer vent company in another location, so I know what to look for in a high quality cleaning company versus one that says they clean vents but don't actually clean the dryer vent. MAC Master did everything I expected, and they were professional and friendly. Their prices are also very reasonable for the quality of service they provide. I highly recommend them!

    RESPONSE TO BUSINESS: The second cleaning was done Sept. 2021 so it's been 14ish months since you…read morewere here. I based my second review on two things: 1. I was informed that dryer vents should be cleaned every 2-3 years, and 2. You did clog the vent the first time you were here and I did call and pay a dryer technician unnecessarily only to find out my vent was clogged. You had to come back a second time to try to clean it again, which I appreciate. If you read my reviews, they don't speak negatively of your business. In my first review, I stated that people should hire you and I suggested that if they do, they should do a walkthrough since some of my vents were missed. At that point, if I didn't like your company, I wouldn't have hired you a second time. With regard to the second cleaning, again, my review isn't negative, I'm stating my experience. If you remember, when you returned after learning about the clog, you came here and stated that builders shouldn't put these grates on the exhaust vents. You were basically suggesting it's the builders fault for the clog and there's little you can do about it. Whether that's true or not, the grates are what they are and they need cleaning. If your company doesn't go on roofs to clean them, then I believe it makes sense for somone with an exhaust vent on their roof to hire someone that does go on roofs to clean them. My 3-star rating is based on: 1. that vents were missed the first time I used your service, and 2. that my dryer exhaust vent was immediately clogged the second time I used your service. What rating do you suggest for that? ------------------------------------------------------------------------------------------ I used MAC Master again after I moved. They came in and cleaned the HVAC unit and the dryer vent. The next day, my dryer stopped drying. Since I had just had the vent cleaned, it had to be the dryer. I called a dryer technician to come check it out. Turns out, that the dryer vent was clogged. I called MAC Master to tell them of the issue. They came out again and mentioned that builders usually put a grate on the exhaust vent of dryers so that animals don't go into them, however, mine is on the roof and they don't go on roofs. They went into my attic and punched a hole in my dryer vent and tried to clean it from there. About a year later, my dryer isn't drying again. This time I used the trick the dryer tech showed me to see if it's the vent. The trick is to run the dryer with the dryer door open (you have to hold the door closed switch so it runs while the door is open) and hold a paper towel over the lint exhaust vent (with the lint filter removed). By doing this, you can see if the vent is trying to suck in the paper towel (make sure you don't lose that paper towel in there!). There was zero suction, so my vent was clogged again. I'm not surprised considering it was not cleaned and the grate probably had a few unclogged holes for air flow this whole time. I had to hire another HVAC cleaning company that does go on roofs to come and clean the dryer vent again. This should not need to be done yearly if it's cleaned properly. So after paying MAC Master for the cleaning, I wasted money on a dryer technician, and then had to pay another HVAC company for a full dryer vent cleaning to make sure the grate was cleaned. I've attached a picture of the grate. My suggestion is that If you have a dryer venting out of your roof, hire a company that will go on your roof to do a full cleaning.

    Amazon Air Duct Cleaning

    Amazon Air Duct Cleaning

    (16 reviews)

    Fantastic local business -- honest, meticulous, and genuinely helpful!…read moreI called to have my dryer vent cleaned because the dryer had stopped working and was displaying a "clean filter" warning, even though I routinely clean the filter. Mike came out and was fantastic from the moment he arrived. He was incredibly respectful of my home--he took his shoes off before coming inside without me asking, was extremely careful about my personal space, and vacuumed everything up afterward, leaving the area cleaner than he found it. He was also just a genuinely pleasant person to deal with. But what impressed me most was that the dryer vent was only part of the issue. Rather than simply doing the job I had called for and leaving, Mike took the time to try to figure out what was behind the dryer warning disabling the machine. My dryer is now operating, and I avoided an appliance repair service call, along with the aggravation, time, and expense associated with it. That kind of honesty and problem-solving is hard to find. I will absolutely be calling Amazon Air Duct for whole-house air duct cleaning this fall. HIGHLY recommend!

    Ruben arrived RIGHT on time for an 8am appointment, which I greatly appreciated. He did a thorough…read morejob cleaning the dryer, the vent tubing and the outside opening. He took pictures of what was collected - and even went through all of the lint, finding a Sim card pin! Ruben has a very pleasant personality and he did a great job. I'll be using him again.

    JCS Home Services - chimneysweeps - Updated September 2026

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