Swift pro did provide a good service. Though their initial price estimate was incorrect and also sizing of unit was also not correct

Had a leak in basement bathroom ceiling. I cut out the drywall ceiling, identified the joint where the pipe was leaking, determined a third floor toilet was the source of the water, set up a bucket, and then called swiftpro. Tyson came out and quickly determined the leak was not coming from the joint but rather from somewhere above. So now there was a mystery leak hidden behind the walls somewhere between the third floor and the basement. He suspected the pipe to be behind and certain section of wall on the middle floor and thought maybe a nail could be the culprit and checked to see if we had anything nailed to the wall, we didn't. So he had to pick a section of wall to cut behind to check and on his first try found the pipe and showed me exactly where the previous owner put a nail through the toilet drain pipe. I was originally concerned we'd have to open many walls and ceilings to find it and I'm still wondering how he found it so quickly. He also answered a ton of my questions. read more

I schedule an appointment, they tell me 12-5. At 5:05 I get a voicemail from the plumber saying if I don't return his call within 15 minutes he's moving on to another appointment. I call him back five times within those 15 minutes and he actually hangs up on me. I call their office they say they'll get back to me, they never did. Maybe they're great plumbers I don't know but their scheduling/service is garbage. read more

Jan 2025 (frozen hot water pipe, cost around $1000): SwiftPro sent out a plumber who was also somewhat of a handyman. That was a plus. He tried to fix it by replacing the pipe under the sink. Next he made a hole in the basement ceiling (under the sink) to find and examine the pipes. He installed foam sleeve around both pipes. Additionally, he installed "electrical heating tape" under the hot water pipe. He replaced the insulation, spackled the ceiling, and painted to match. Two issues: 1) he left for the night after replacing the pipe and it slow leaked (bucket filled every 5-6 hours). He did repair the pipe the next morning. 2) The heating element was not to code. A new power outlet was added for the heating tape to plug into. Unfortunately, this outlet was connected to the light switch controlling the under cabinet lights [and not marked as the heating tape switch] and it did not have a thermostatic breaker to prevent fire on hotter days --- Jan 2026 (cold water pipe froze): SwiftPro sent out a technician to look at the issue. They recommended better insulation (spray) in the basement ceiling space where the pipes are closest to the exterior. SwiftPro sent out a second technician after consulting with Customer Service and Raul identified that the heating tape outlet had no power - when I flipped the under cabinet lights switch (guess), the cord lit up. We are working on getting the outlet up to code and ceiling spackled again. Thanks Hannah for your responsiveness read more

I had the team of Aaron and Marshall come out the other day to twke care of some duct cleaning for me. They showed up on time and when they arrived they went into detail about every step of what they will be taking care of for me. They blew me away with how well they did the work at the pace they did it at. On top of doing the cleaning Aaron still took time to awenser every question i had about the system. His explaintions were easy to understand and sinple to fallow. I would recommend their services to anyone and everyone who asks. read more

Prompt and same day response to my request for AC service. Elvis arrived durong specified time frame. He was professionally dressed. Fixed AC without bogus charges. Showed me the diagnostics and clearly explained the course of action and fixed the issues. Our family is now cool during these 100 degree days in the DMV. Money well spent. Recommend SwiftPro. read more

SwiftPro is the true Pro from the moment you contact them, during the removal of the old HUGE HVAC, the meticulous installation of the new one, despite the rain, the wind and the snow on 3/12/2026. Grand experience with all six technicians and was honored to meet the owners of the SwiftPro heating, cooling, plumbing amazing company and highly recommend! I had a real nasty, ugly, bad experience on 3/09/2026 with an HVAC company in Alexandria VA. One door closed and another one opened with all the awesome stuff and services and professional excellence! I highly recommend the SwiftPro. Because of the other bad company, my bank closed my credit card and per the FBI recommendation all my accounts are frozen and I am not able to make a payment and SwiftPro in total compliance till I am able to make the payment. They are the greatest! Troella read more

SwiftPro Heating, Cooling & Plumbing - My new HVAC system - Heating & Air Conditioning/HVAC Near Me - Chantilly, Virginia

Picture this: It's 3AM, 30 degrees outside, and my furnace decides to audition for a hummingbird documentary instead of heating my house. No heat, no sleep, and a growing sense that I might start wearing every hoodie I own at once. Back in August, I had quotes lined up for a full AC/furnace split system replacement, thinking I'd be proactive. Fast forward to December--procrastination met karma. I frantically called the "favorites" from my quote list. Spoiler alert: everyone was booked solid for 72+ hours. Enter Yelp. I posted a "New Project" like a desperate SOS flare, and Jay from SwiftPro responded at 5AM. Yes, FIVE. AM. Who does that? Heroes, that's who. We set noon, then he messaged back: "Actually, we can be there at 9." Rich Kelly showed up, tape measure in hand, and answered every question like he wrote the HVAC encyclopedia. Then came the quote--let's just say my jaw hit the floor harder than my frozen toes. And this was peak cold season! One condition: install tomorrow. Rich made a call, and two minutes later, it was locked in. Next morning, Dave MacClary and his green apprentice arrived like HVAC Avengers. Rain? No problem. They worked efficiently, educated me on air scrubbers, recommended duct cleaning (because apparently my ducts were auditioning for a dust storm), and wrapped up in 6-8 hours. The install looked flawless. These guys have only been in business for about a year and a half, but their professionalism and hustle make them feel like seasoned pros. I almost don't want to share this review because I want them all to myself--but good work deserves recognition. I'll be signing up for their membership because, honestly, why would I ever call anyone else? SwiftPro didn't just fix my heat--they restored my faith in customer service. If you're freezing and frustrated, call them. Just don't take my spot in line. read more

Aaron was an absolute professional and went above and beyond what was originally asked in dryer vent cleaning.

Requesed for a garbage disposal fix service. The price is very friendly and they have fast response.

Please avoid this company at all cost. What a scammer I had had a 35 minute conversation with someone at Swiftpro on Friday describing the issue that I have with my mini split he assured me they have a great deal of experience and expertise in this area so I didn't follow up with other other contractors this morning. I just got a call. They can't do the job because they don't have anybody that works on mini splits. What a scam company avoid it all costs. read more

Tyson did an amazing job fixing my plumbing issue on the weekend! I was informed of the issue and next steps consistently throughout the project. In addition, the cost of having a membership with SwiftPro paid off since I was able to get a discount! read more

SwiftPro Saved the Day! During a 90° heat wave, my rental's AC went out and the management company delayed action for almost a week. I reached out to several HVAC companies, and SwiftPro was the fastest and most responsive. Jazmyn immediately recognized the urgency and had Moises out that same day--even after hours. He diagnosed the issue and gave me an estimate within an hour. The new HVAC unit was ordered and installed the next day, and they even helped me secure financing while I was on vacation. I've never had better service. I've told my management company to use SwiftPro for everything from now on. Highly recommend! read more

What a pleasure working with all of you on the Swift Pro Team. Derek and David just completed their job here and I could not be happier with their work, service demeanor and professionalism. There are a lot of things I would like to call out as excellent customer service. The texting threads from the beginning of this transaction were informative, pleasant and not pushy. My pre-meeting with you was informative and again not pushy and full of unnecessary sales pitches. The service day was excellent knowing I had a few things to do throughout the day. The text with estimated arrival and tracking is a great resource. I was pleasantly surprised with picture of the Technician - this is an outstanding safety component for your customers and Technicians. The craftsmanship of David is excellent. Coming from a family of (plumbers) I appreciate the skill set and care it takes to install a home's infrastructure. Derek as the the lead was patient and informative with the final signatures and recommendations. I also must say the branding with your uniformed look, trucks and cards that brings confidence in your service. As a lone homeowner in this whole process I felt safe, informed and appreciated. I salute you all for being the professionals that you are. Your service is meaningful and much appreciated. Happy trails read more

SwiftPro's representative showed up timely and when he said, their price was very competitive, and their work fully met expectations. The installation team (tankless water heater) arrived on time, was neat and professional and very easy to work with. We wouldn't hesitate to use SwiftPro's services again. read more

It's really hard to get a hold of them and they charge triple the amount. compared with the industry average for the same product and service. read more

Listen people, if you have any heating, cooling or plumbing needs, SwiftPro should absolutely be your go-to company. Having an older home, sometimes it seems as if everything breaks down all at once. From Oct until today I have used Swift Pro 3 times to service my home for major issues to include: HVAC install, replacement of pipes in my basement floor and installation of a new pressure release valve. Each time I have had fast and expedient customer service and extremely fair pricing. Even the people that answer the phone are so polite and helpful. Nii and Zabi are the GOAT - if you have ANY plumbing issues, ask for them by name, they have been in the plumbing game a long time and know their stuff! Derek, Oscar and Aaron are also super phenomenal and astute technicians who worked quickly and skillfully, all the while answering all of my many questions about the install. Every one has been extremely professional, very kind and considerate with how they treat me and home. They've also gone above and beyond teaching me how to operate and care for my products before departure. For that I am very grateful. I will continue to have SwiftPro on speed dial for any future needs and you should too! read more

Jamie is great! Very chill and knowledgeable. Would recommend and will be definitely using SwiftPro in the future!

Don't use anyone else. You genuinely won't regret choosing Swift Pro Heating, Cooling & Plumbing. I hired them for a water heater replacement and a full HVAC replacement on a home I recently purchased that had very old, outdated equipment. From the first conversation to the final install, everything was smooth, straightforward, and stress-free. They made the entire process feel effortless. What stood out the most was that they never tried to sell me on anything I didn't need. They took the time to understand my situation, explain my options clearly, and help me make decisions that actually made sense for my home. That kind of honesty is rare. I own a property management company, and trust means everything to me. There are a lot of big companies out there that upsell, pressure you, or try to get over on you however they can. Swift Pro is the complete opposite. They're family-owned, transparent, responsive, and genuinely care about doing the job right. Because of that, I will continue to use them for every property I own and manage moving forward. It's a relief knowing I'm working with a company that values integrity and treats customers the right way. Don't use anyone else. You won't regret it. read more

SwiftPro did a full clean of my dryer vent, ducts and replaced my HVAC all in about a weeks time and were always on time. They were very communicative throughout the process to include texts/emails, before and after the service. The service technicians were all very professional and helpful- taking time to explain and answer any of my questions. SwiftPro prices are competitive with other vendors. read more

This business is Not to be trusted. They overcharged me for a toilet removal and Installation. I requested a basic Toilet. Then after I realized that the Technician had installed a Premium Toilet Instead, I immediately got in touch with the Company asking for an explanation and to see an Itemized Invoice, which they refused to do. The difference in Price between a basic toilet bowl and a Premium can be significant. They keep saying that I agreed to the work. I filed a complaint with the Better Business Bureau. read more

Moises, David and crew were very professional and courteous. The work was completed as advertised and they did a wonderful job replacing two HVAC units. Great price too! Highly recommend the pros at SwiftPro! read more

I used SwiftPro services for my Plumbing needs. The process to schedule was fast, and simple. I was able to get someone to the house to look at minor issues but also for a sump pump replacement. I did not go with the sump pump replacement but the service provided was great and very courteous. Slight miscommunication on the services provided but Tyler reached out to resolve the issues directly. Very understanding and great customer service delivered! read more

I worked with SwiftPro recently, and they were absolutely amazing! From speaking with their customer service ladies to having them replace my water heater, everything was done with care. The team is very polite, grounded, and clearly love what they do. Thank you for all of your help! read more

Quick turnaround with next day service. Technician showed up on time and worked efficiently. Customer service from the office was great. Fair pricing for the work. I had repairs done on a combination boiler heating system as well as some plumbing repairs on the water lines. read more

I had a plumbing issue in my home ( won't get into details), but the plumber could've of been more respectful of my home by wearing shoes covers, pricing is also on the high side. Work was completed in time but other parts of the service can be improved. read more

Eddie came to resolve our plumbing issue and did a great job. He made everything look the way it was and was able to solve the issue timely.

Our furnace fan died before a 3-day holiday weekend, in a period of high humidity. We were not too concerned that it took about a week to notice the failure, get a diagnosis, order the part, and replace it. But what that combination triggered - exacerbated by an undiscovered open gap in a pipe intended to exhaust humidity to the outside -- was an explosion of mold in our basement apartment bathroom and furnace room. Another company had been contracted to deal with the mold in the bathroom ceiling and walls as well as that which was beginning to cover the surface of everything in the area. That company did not handle the air ducts, leaving us to research and find SwiftPro and Aaron. Under such circumstances, it is not often you begin to quickly feel trust in what someone is telling you what is needed to fix the issue. It did not take long at all to experience that rarity with Aaron of SwiftPro. It was Aaron who noted the continued high humidity in our furnace room, leading eventually to the discovery of a gap in the pipe that was pumping humidity gathered by the furnace right back into the room. This is a company whose expertise and knowledge is evident in the entire crew who came to address the issues with our air ducts. Already trusting Aaron, we found Luke and Jamie showed the same friendliness and skill already entrusted in Aaron. They were thorough and unintrusive in their work. They cleaned and fogged our ducts, both metal and fiberglass, on all three levels of our house, using air scrubbers to filter out airborne particulates during the cleaning. They thoroughly cleaned the furnace (coils, blower, housing) and installed a permanent air scrubber in the furnace plenum to filter out any remaining and future mold spores. Their service includes coming back in a month to evaluate any bacterial growth in the ductwork and address any other concerns we may have. Thorough. These are servicers who exude comfortable professionalism in their expertise, making their presence during the entire process one of confidence. Highly recommend this company and especially Aaron and his crew. read more

Called in early afternoon to disconnect my water heater. Kieran came over and got the job done before sunset. Clear communication and explained the mechanism. Also provided recommendation for how the system can be improved. I appreciated it very much and will recommend. read more

SwiftPro was great! I had a problem with my water heater that another company couldn't seem to fix. They had someone out the next day who quickly identified the problem and clearly explained what needed to be done. He gave me a reasonable estimate and even called the office to see if he could drop it a little. When the parts came in the repair was quickly completed. I especially appreciated that there was never any attempt to upset me or pressure for extra services. I will definitely be using SwiftPro if any problems pop up with the water heater, HVAC, or any other system they service. read more

Our heater broke right before a big storm, so we contacted SwiftPro on Thursday. They were able to come out the same day for an estimate. Moises, the tech who came to do the estimate, was very knowledgeable and was able to answer all of our questions. The price on the installation was also better than other estimates we'd gotten. We originally scheduled the install for Saturday, but they went above and beyond by coming out late Friday afternoon and working past close of business to get the install done so we had heat before the storm. We will definitely use this company again for future AC replacement and any other HVAC repair needs. read more

They were Fast efficient and reasonable. He was a Nice technician polite and respectful.

I was lucky enough to have Steven as my technician. He is polite, professional, very knowledgeable about what he is doing, a perfectionist in his work. He did not try to sell me anything I did not need. I will always request him in the future. read more

Courteous, Professional, and Knowledgeable HVAC Installer - Needed to replace a 25+ year old HVAC system in the coldest months of the year and SwiftPro was the right choice. I live in a condo with a tricky indoor/outdoor HVAC set-up. Tyler worked with me to ensure I had the right system that 'fit' in the area left after removing the old system. Workers were completely professional and knowledgeable during installation and dare I say - courteous. Installation was supposed to be same-day, but one part was unavailable at the time. Tyler and his staff hunted across the local area for the part and even sent an employee out to buy a space heater to spare me from the below-20 degree night. Part came in next day and installation was complete. Very satisfied with the outcome of the project. read more

SwiftPro came out today. Alex was a very cool guy, knowledgeable in his field and presented me with several options to address a cold basement issue. Very stand up guy. I'd recommend Alex and SwiftPro because they put the customer needs first and are not trying to sell you on services. read more

I had received a text on Wednesday saying the install was scheduled for Thursday. I reached out to Tyler and he let me know that they are waiting to confirm 100% and he would let me know ASAP. It had been a few hours, so I reached back out to him, and he said it would be Friday. I asked them to reach out to me on the way over so I could hide my dogs. Unfortunately, they did not call, but showed up at 7am (the window time is 7-9am). Tyler immediately apologized for the tech not seeing the note. The guys ended up being at the house for 12 hours to do all the work. There was a delay for about 2 hours because a monsoon decided to come thru. These guys were great to work with. I have also let them know since they are a small family owned business, I will be passing their name along and I have done so with several people already. I am all about service and I want everyone else to experience this since dealing with AC during a heat wave is NO FUN. read more

Great people, insanely professional. They have a dispatch team that keeps you updated with where your tech is. Only issue I had was cost, I was not given an expected cost or estimated cost per hour but their service is worth it. read more

Moises and Oscar provided the best service possible and gave great recommendations on how to maintain the HVAC system. read more

SwiftPro Heating, Cooling & Plumbing - Best guys - Heating & Air Conditioning/HVAC Near Me - Chantilly, Virginia

We didn't end up using Swiftpro...while I was in an early work meeting, the wife went ahead and got someone that her brother uses, so I was busy and ended up being out of the loop...but I wanted to leave a positive review for a prompt and friendly response from the business. read more

True to their name! Outstanding swift and professional services! The SwiftPro team was able to schedule my service appointment quickly based on my availability and kept me informed on the team arrival via efficient text messages. The team arrived on time, was super respectful of my home in keeping/leaving it clean during the work. Moises explained the work conducted, their findings, and recommendations for future service. So professional and pleasant - will definitely bring them back for more services! Thank you SwiftPro team! read more