Spent $18 for a burnt burger and burnt bun Fries not crispy Milkshake was good but extremely overpriced Would not return. Crown burger is better pastrami burger. read more

JCW's Restaurant - Double pastrami burger and cheese fries - Burgers Near Me - Lehi, Utah

I have had 3 definately bad experiences at JCW's. 1. first visit to JCW I went to the drive-up window. When I got stopped to eat I found the hamburger was everything but the meat patty ... THERE WAS NO BURGER IN THE BURGER. I decided not to go there again. 2. But, weeks later my son's told me how good it was and we went for shakes. My banana shake was made with rancid black banana. I turned it back in with a stern complaint. I got an apology but I did not take another shake they offered. 3. A couple of months later I succumbed to the radio ads and the talk of others and ordered a burger and fries from the drive-up... got home and found the fries overcooked, soggy dark brown... not even the dog would eat them. That will be the last time I ever go to that LOW QUALITY, poorly managed piece of junk burger joint. Alan Christensen read more

Ehhhh. Super expensive overcooked burgers. The bun on my Hawaiian Burger was soaked and flapping around like a piece of baloney and the whole thing fell apart. The burger meat itself was cooked well-done and I like mine medium at most. It had a crust! This place gets rave reviews on Google and I can't figure out why. The burger was mediocre at best, there was a layer of grease on every table, and it's unbelievably expensive. 3 burgers, 3 fries and 2 shakes for $50?? That's NUTS. Avoid. read more

I read the reviews, but we went anyway. The drive through is a trap! I timed how long from when we ordered to when we left:16 minutes. The fry sauce tastes like mayonnaise. The All-American burger has good mouth feel, but it tastes like flour. I do not know how they did it, but no, no, no. We will not be going there ever again. The BLT was pretty okay, but not worth going again. And to the owner who comments on all his one stars... stop. If you do not heed my warning, ask for Napkins, lots of Napkins, you might get one or two extra. read more

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Decided we wanted a better burger. willing to pay a bit more. waited in the drive thru a while but that was ok. Ordered a mushroom and swiss burger, small drink, order of onion rings, son ordered Chicken bacon sandwich, order of onion rings. I must say first the onion rings were good, not great but decent. The fry sauce was runny but had decent flavor. The mushroom swiss burger was huge and the most tasteless burger I have ever eaten. And my son said the same of his chicken bacon sandwich. Tasteless. How does an expensive sandwich and burger taste like nothing? I am amazed that my $30.00 order was so disappointing. I have gotten a much better burger from Del Taco. Certainly if I am prepared to spend more I will go to Habit, Apollo, or Smash burger. Or make my own here at home. Sorry burger boys...missed the mark today. read more

I came here at the suggestion of a local classmate. She said, and I quote, "Best burgers and shakes in the area". I can't say I disagree. I have a few quibbles here and there, but the burger was outstanding, and my "mini" shake was bigger and better than an ice-cream dessert from a couple other fast food joints that shall not be named. I went in and asked the guy behind the counter was his favorite burger was. He said the bacon and bleu cheese, so that's what I got. I also got some onion rings. The bacon on the burger was honest-to-god bacon. As in, "make the bun sit sideways because of all the bacon" kind of bacon. The bleu cheese sauce could have used some more bleu cheese, but at least the bacon made you not care too much. The onion rings were the kind that come out of a bag, but they weren't too bad. The shake was out-friggin-standing, and the fact that they're calling it a "mini" makes me thing that these guys have completely lost touch with reality. I was expecting a nice small finishing touch. I got a hand-filling second meal. Not that I'm complaining about that. So I can tell my classmate that yes, these are the best burgers and shakes in the area. Maybe next time I'll try the fries instead of the onion rings. read more

Really good shakes! They're served with spoons not straws. Burgers were great for fast food. Their lost of shakes It's very impressive. It's Red Robin meets Five Guys. Pricey for cafeteria -style service. A lot of items on the menu, topped with specials on the side, you're going to need to give yourself a few minutes to review if you're not a regular. If you're not from the area, fry sauce = ketchup and mayo. Ultimate fry sauce = bbq sauce + mayo. There are tv screens for the latest sports, wish was a great surprise during the playoffs that are going on in basketball during my visit. Come check them out if you like burgers, shakes, fries, and sauces. They do serve chicken, onion rings, fish, and salads, which I didn't have a chance to try this trip. A great place to come have something different everytime you come... for a free months. It just won't be an affordable hobby. If I could, I would with a buddy. Service was ok. Gentleman who brought out the food was more helpful than the cashier, who could have been more helpful - granted I didn't exactly all for help, but it was obvious I am not a local. read more

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Soggy disgusting fries every time I come here. This was the last time. Bye forever JCW!

We ordered our food for curb side pickup at 9:32 P.M., and one hour later at 10:32, we were finally given our order. We went inside 15 minutes after our pickup time to ask about our order. Inside were a bunch of teenagers standing around talking with one another, and not working. The managers weren't any better. When we finally received our food it was cold. Someone had put it on the counter and it was never delivered to us. Don't come here, unless you want cold food and have an hour to waste. This place needs better customer service. read more

We waited for 40 minutes to get mediocre shakes. The shakes had hardly any flavor and they even forgot one of the things we ordered. As we finally pulled up to the window to receive our order (we still sat there for probably 15 or so minutes) we watched one worker sit on a crate or box and drank a drink and scrolled through things on their phone. Other workers seemed to just walk around while others were working tirelessly around them. Seems like this place needs new management or some organization. read more

The pastrami burger was burnt to a crisp. Burger patty should not be black. Rest of the burger tasted OK. Chili cheese fries were disappointing in regards to the chili would not buy them again. My small root beer freeze cup was placed into a large 48 ounce Styrofoam container. Unable to remove cup without dumping out the contents. Unable to finish it as I could not get the spoon to go to the bottom. Seems like a waste of a Styrofoam cup. read more

Excellent. Highly recommend. My friend and I have a thing for burgers. So we check out different burger places every couple of months or so. We've been to a lot of burger places over the years. This place is definitely above average, on par with Apollo and Crown. They say it's a 1/3 lb burger, bit it seemed a little light and thin. I had the hickory burger and onion rings. I love their style of onion rings with the crispy crumbly coating as opposed to the battered corn dog style coating. Their loaded fries with cheese and bacon and chili are amazing as well. There was still lots of cheese left on the plate after the fries were gone. My friend enjoyed having a keto option for the burger by wrapping it in lettuce. The restaurant was clean, well organized, and they did a good job of keeping everything well marked in terms of where to sit and the order numbers. They did a good job of keeping everyone distanced. One thing I would recommend for the future would be to have flavorings for the drink. The drink bar looked like blah generic coke products. I think it would spice up the place pretty nice to have some flavored shots for their drinks. read more

In the five seconds it took for us to walk to the counter, the person working picked her nose and then sneezed without washing her hands before proceeding to do our order and give us our drinks. Kinda grossed out. read more

Every time I've come to JCWs I've felt intimidated by the menu. There are so many burgers and shakes to choose from! That being said, the hickory bacon burger has become my go-to. Sincerely, one of my favorite hamburgers in the world. It's big and you can tell the meat and ingredients are quality. I would like to try the Hawaiian burger one of these days but am nervous to betray the hickory. Their cheese fries are also top notch, as are their shakes. For the price I feel like it's a great value for the taste and quality. read more

Prices have gone up almost 50% in the last year while the quality has gotten significantly worse. Waited 45 minutes just to receive a cold burger with onion rings that were not only cold as well, but burnt to a crisp. What used to be a no-brainer has become a terrible idea. Such a shame because JCW's used to be the best burger place around. read more

Best bacon burger on the market. Good meat portions and the bacon is beyond flavorful. Great prices for kids meals and portions on shakes. JCW's is one of my all time favorites and I go there as often as I can. read more

Sloooooooooooow!!!!!!! You will sit in the drive thru f.o.r.e.ve.r...... Yes they have fresh hamburgers. But they could start grilling the meat faster when they have 10 cars stacked up. My order (and $8 burger, $3 fries and $2 drink) was COLD because it sat on their shelf in the bag apparently while I am stuck in their line. When I finally get to the front, my burgers were cold. Come on JCWs, use some anticipation. read more

LEHI, UT: Wow, this place may have kind of a weird sign, but they do not mess around with the burgers at all. From the dense grip of the artisan bun to the aroma of the fire grilled burger, the food packs a punch and delights the senses. Blue Bacon Burger (5 stars): Nothing wrong with this burger at all: great meat, fresh veggies, delicious cheese, amazing meat, tasty bread. Awesome! read more

JCW's Restaurant - Legit blue cheese burger - Burgers Near Me - Lehi, Utah

Way over priced! Wife and I each had a mushroom cheese burger. Nice large beef patty with fresh "fixins". Both buns were dry and disintegrated as we ate. Very messy! Burger, fries, and drinks for 2 was $20. IMHO that seems too high for a good (not great) burger in what is no more than a counter service fast food burger place. read more

JCW's Restaurant - Burgers Near Me - Lehi, Utah

I never thought I would say this but their cheese fries have passed up the training table as the best cheese fries. They also have great shakes and the 'mini' is very large. That being said, the rest of their food is good, but not great. Their hamburgers are fine, but nothing special. If you are looking for a good pastrami burger, then go to Crown Burger or Apollo Burger. Also, they are expensive. For the same price on their burger, I would rather go to 5 Guys if I'm going to a chain restaurant. I went through their drive thru last week on a weeknight at 6:30 PM. There were only a few cars in front of me, but I then waited, from the time I put my order in for 25 minutes. I was completely jammed, I couldn't go forward or backward and got home with a cold burger and soggy fries. I thought that in waiting, that at least my food would be warm. Hence the 2 stars. If not for their cheese fries and shakes I wouldn't go back to JCW's. Cost does not equal quality. read more

I was in a hurry and went through the drive thru at 2:15 pm on a Monday. I noticed the bag was light so I looked inside. The sandwich was there but no french fries. I walked into the restaurant and the counter worker promptly gave me my fries. After racing back to my office to make a meeting, I opened my sandwich to find is was wrong too. It was a burger instead of the turkey, avacado, swiss I ordered AND paid for. Unfortunately, I don't eat beef so I'm stuck starving for the afternoon after taking both the time and money to eat! Frustrating. read more

Wasn't our 1st choice for lunch but we managed to missed all the restaurant as we drove pass Salt Lake. This place was pretty big & packed with people. Avocado Bacon Burger (3*) - juicy ground beef, creamy avocado http://www.yelp.com/biz_photos/WXCZhAi20_X2A6uKF-5zBQ?select=nm9ssPFAS2cY2x297rjkAQ Onion Ring (3*)- super crunchy onion ring Fry sauce - tasted like thousand island dressing ...nothing special http://www.yelp.com/biz_photos/WXCZhAi20_X2A6uKF-5zBQ?select=M0Ocvo50BBZqQQvFbHtsmQ read more

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Had to stop somewhere for a quick lunch while cruising down the I-15, Yelp suggested JCW. Went for Jalapeno Bacon Burger with fries ($11). Not the best I've had but very good, the burger was spicy and rather juicy and the fries were good too. Size of combo was more than enough, probably the burger itself would have been fine for me. The restaurant was more than half full around 4PM on Friday, wait time to get the food was perhaps 5 minutes so quite reasonable. Would I return? IMHO not quite there with Five Guys but certainly above the average burger chain if somewhat pricey, too. So yeah I would happily go back read more

JCW's Restaurant - Jalapeno bacon burger - Burgers Near Me - Lehi, Utah

Nice, clean restaurant with plenty of food options. I had the jalapeño bacon cheeseburger, fries, and a (mini, which is plenty) Reese's peanut butter cup shake. All around satisfactory. read more

JCW's Restaurant - Jalapeño bacon cheeseburger and fries - Burgers Near Me - Lehi, Utah

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Decided to finally try out a new burger joint and was pleasantly surprised. My husband got the blue cheese bacon burger and I got the chicken tenders basket and we shared. The quality of the meat on both was really good as were the toppings on the burger. The bun was a little dry, not the greatest. The fries were crispy and hot and quite good. I tried their mild dipping sauce for the chicken, it is a spicy hot sauce combined with a honey glaze. It was delicious! Hot and sweet all at the same time. They also had really good ranch for dipping fries and chicken. The staff was really nice, but it took a while to get our food even though we were the only ones there. I also feel like this place is a bit overpriced for a burger and fry joint, they charge for any extra sauces too. Overall, we had very good food, but it was a bit pricey for me to become a regular. read more

Terrible experience. I frequently go to the South Jordan JCW's without any problems. However, the Lehi location made us wait 25 minutes for cold, soggy fries and an over charred burger with stale buns. Please go to the South Jordan location for an experience easily three times better. read more

I love this place! Best fast food hamburgers around! I'm doing the Keto diet but my teen likes the kids meal which is pretty big. Great flavor and always dependable. read more

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Not my first time in this establishment but first time I felt a need to write a review. Ordered bacon cheese burger. The lettuce was very odd, pieces thick tomatoes just tossed in, worst part the burger was dry. Also ordered a vanilla shake worse tasting shake, too much vanilla flavoring nothings mixed very well. read more

Horrible experience. Nothing but a bunch of kids running the show. 30 min in the drive through to get home to a wrong order. Maybe if the chick playing on her phone would have payed attention to the order she was handing out. Over priced for mediocre food. Definitely won't be going back. Apollo burger across the way is much better.!!!! read more

This has gone down hill every time we go there. Basically there burgers are terrible. The fry's and onion rings taste like they have been soaking in grease all day. If your lucky you might get them freshly cooked. But that is a slim chance. We keep giving them another chance. But we are done. The buns on the Burgers are dry and the meat taste like rubber. I'm trying not to be so rude. But I just done know hoe else to explain it. There shakes are okay if they get your order right. read more

You can smell the fresh burgers be grilled at lunch time. It is so amazing. Solid burgers, Onion rings & fries. Charbroiled. I love to request grilled onions. Shakes are good too. You can request half order of fries and onion rings. Aside from great food, the owner is really nice & hands on. I had a business need he accommodated today. There is seating inside and out. Whether you're in the area for business or just passing by, I would definitely stop by if you're craving Burgers and Fries and support a local business! read more

Nope, just done with JCWs. Been here a few times and EVERY time service is just so, so slow. I'm sure they say that it's under the guise of making food fresh to order but they give up quality for it. The burgers always have a burnt flavor and fries are soggy. I know, I know your saying "them why did you go a few times?" Super tall and yummy shakes. With all the competition has shut down where else could I go, I don't want a ice cream cookie sandwich. Well this time I was given soup instead shakes. For $14 just not worth it. Zero stars, -4 stars. Look at the pic, I wish I could say I ate some before taking it. read more

If you are in hurry don't come here especially if you just want something as simple as a salad. That is all I order from here their salads are Soo good I love how fresh they are but every time I come here they take FOREVER. Today I waited 25 mins for just a salad. I saw 5 cars get their food before me and I ordered before them. I understand they get really busy but feel like that is a poor excuse for the wait. They at least said sorry and I appreciated that. I don't know how they do their assembly line there for food but I am tired of waiting almost a half hour every time for a salad. So that is why they dont get 5 stars. They get a couple because the salad is the best out of the fast food places around there. read more

JCW's Restaurant - Burgers Near Me - Lehi, Utah

Love their Hawaiian Chicken sandwiches and fries! I almost always stop here to eat when I'm passing Lehi - this isn't the kind of food you want to eat while driving. In my experience, the wait is always long, but well worth it! By the way, did you know you can order a lettuce wrapped sandwich in place of bread? read more

I had a sensational experience at JC's tonight. I pulled up to the drive thru and my man Ethan S was directing traffic like a well seasoned traffic officer working rush hour on a busy NYC intersection. The drive thru was surprisingly fast and I had a piping hot meal bagged up and in my car in no time, with the fresh charbroiled aromas of the heavens permeating throughout my vehicle. Once home, my food was still fresh and hot. The Hickory BBQ burger had three strips of crispy bacon generously lathered in a concoction of delicious sauce. The portion of cheese fries was beyond generous, and the cheese had more layers than a French pastry. The fries were perfectly complimented by my "dunk sauce", JC's take on the traditional Utah fry sauce. I paired my burger and fries with a raspberry shake that was flowing over the brim and kept my taste buds begging for one more bite. Highly recommend. Thank you, JCWs! read more

One of my favorite burger places in Utah, service is a little on the slow side but that's because they are made when you order rather then sitting under heat light hoping to be ordered. Get the BBQ Bacon burger, it's the best. read more

Arrived at 12:55 PM in the drive through. Quite a strange drive-thru but I'm not docking points for that. Left the drive through at nearly 1:15 PM. Yes a drive-thru, I was expecting it to be much faster. It was packed but still 20 minutes was way too long. The food was OK on this trip. My first time here. I've heard it advertised on the sports radio like it was the best thing ever but I was unimpressed. Ordered: Bacon cheese burger, large drink, fries. Review of food. Burger had no seasonings for about 6 bites. Once I got to the bacon then that added flavor and it was good but the bacon was at the bottom of the burger. They need to work on the burger seasonings. Lettuce was everywhere and way too much of it for my liking. The burger was a little pink too, which will not kill me but I was surprised by that. Fries there were way too many again and they were not crispy (maybe because they were sitting under the lamp for 20 minutes from the time I ordered them). I'm a fairly big guy but I could not finish the meal way too much food. After reading reviews I should have ordered a shake. Advice: Make the fries smaller and you can lower the prices by doing that too. Way too many fries. Also you need to make the drive-thru a lot faster. Ridiculous! With all that being said I always give a restaurant another chance. I hope the next time it will be a better experience. read more

It is wild to me how long it takes for chicken fingers. Ordered a 6 pierce platter. I sat at the window for 15 minutes. I understand the say made fresh. But they must be killing the chicken for it to take this long. Not entirely sure how they can get through a whole night taking this long. Only had one lane going as well, at dinner time. Mystified. read more

I love their food but PLEASE whoever does your take out orders for DoorDash please pay attention. The last 3 times I've ordered from here our order has been extremely wrong read more

Burgers were overcooked, lettuce and tomato were soggy, pastrami on pastrami burger tasted rancid. The food was overpriced for what was delivered - if I'm going to pay $35 for four burgers I'd expect them to be sit down-restaurant quality. I can get better tasting burgers from Wendy's for half of what I paid at JCW's. Normally I have a great experience at this location, but not this time around. Maybe we just came at a bad time, or maybe JCW's has gone downhill... In any case, if they're going to charge as much as they do the product needs to come out better than it did for me today. read more