So slow and super expensive, even when no one is there. Only one in the drive-thru took 17 minutes. I know fresh food but I was in a huge hurry. Normally pretty quick with a huge line so I figured it's just us this will be very quick, man was I wrong. Mushroom burger was great onion rings had a weird fishy taste, bad oil. read more

This place is way too expensive for what it's worth anymore. Everything is ~fine~ but for the price I'd go almost anywhere else. In-n-out is the only reasonable place anymore in terms of price for quality read more

I am a fan of JCW's restaurants in general. I recently ate at the Lehi location and it wasn't as good as I've had at other locations. The fries tasted like they've been sitting a while and the hamburger bun was pretty dry. I'm guessing it was just that particular night or maybe that particular location. To me this was just a so-so experience, but I'll try them again. read more

Good burger and shakes. Get the mini shake. It's the size of other places large. Service is fine. read more

Too expensive for shi**y burger. The quality of the hamburger is atrocious, especially for how much they're charging. Go to Carvers and receive quality and feel good about the burger you're eating--at a much lower price point. read more

I've lived long enough in north Utah County to be around when just one JCWs existed over in American Fork. And I can say that what I come here most often for -- are the shakes. *Note: in Utah, typically a "shake" is thicker with more ice cream than a milkshake. You definitely have to use a spoon because it's too thick for a straw. (You may be laughed at if you ask for a straw. Silly foreigner). There are practically endless possibilities to shake flavors and you're welcome to use their chocolate or vanilla soft serve ice cream as the base (make sure to specify if you want chocolate though). Take note also that they pulverize the mix-ins! Meaning, if you get chocolate chip, the chips will look like tiny sprinkles throughout the shake. Same goes for brownie and cookie dough. Also expect a lot of extra chucks to fall to the bottom; makes for a lovely sugary surprise though at the end. The thing I don't like is mainly the cost. Everything feels like an arm and leg to me here. That's why I usually just come for the shakes. The fries could be cooked longer in my book but their "Ultimate fry sauce" is delicious - it's fry sauce with bbq sauce in it. Ask for it or they'll take that secret with them to their grave. The burgers are pretty good; could use a little bit more meat to the condiments ratio. The avocado ranch is one of my favs. The hot wings are good and they cheese fries are best eaten hot. read more

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Awesome burgers, amazing bacon. The grilled cheese sandwich is great! The ribeye sandwich is stellar. We love eating here!

Service is ridiculous, 20 min in drive thru just to place my order, another 30 at the window just for a grilled cheese! It was good not totally NOT worth it. read more

I have seen crazy lines at JCW's during lunch hours and was interested to know what all the hype was about. I was there pretty early so there wasn't a line. It was about 10:30am if I remember right. I did like that they were open earlier than most places. Other lunch spots in Lehi don't open until 11am. I was sorta shocked with how long it took to get my food though. I get that they are just opening (30 minutes ago) but typically restaurants are ready to serve food at opening. I decided to get the bacon cheese burger in a combo with a side of ranch for my food. It also comes with fry sauce but I love sauce so I am okay with that :) The prices were a bit high, especially for the quality of the food. It came out to $14.24 for the total. That seems a bit excessive for a fast food combo...Especially because I didn't do any pricey upgrades like a shake for a drink or onion rings instead of fries. The food also just seemed a bit bland. I honestly prefer a few burgers from other places that you can find on the dollar menu, or for a few bucks. One thing that I was pretty impressed with was the ranch. It had good consistency and flavor. It was runny and tasted freshly made. I definitely wanted to like this place more and will still probably be back, but it isn't my top pick. I did enjoy the service and it's in a nice, convenient location. I just thought the food was a bit mediocre and it doesn't seem worth the money. read more

I ordered 1 hamburger. Buns, meat, and cheese. I sat in the drive thru for about 16 mins. Never again. I would prefer Mc Donald's

We have eaten here probably 50+ times over the past 10+ years. Love their food and the service is almost always excellent. Burgers are large and served hot with fresh toppings. Bacon cheeseburger is my favorite. For a burger place, the salads are actually really good as well. The thing that surprised us the most though is thier wings. They have plenty of meat on them so you don't feel like you're being ripped off like some places that don't specialize in wings. Onion rings are also some of the best you'll have at any fast food restaurant. And the shakes are awesome. Thick and overflowing the cup just like you want. We've had nearly every flavor on the menu and you can't go wrong with any of them. Snickers is my personal favorite. read more

I would very much like to know how I am to eat this with No Silverware and 1 napkin. They didn't even put a lid on my fry sauce. I have a gluten allergy and have to eat things in salad form or lettuce wrap. It's super frustrating when they just throw it all together and don't care if it's packaged correctly. (The napkin was underneath my bowl in the bag collecting the grease left on the bowl. I used to go here all though high school. But the service has really gone downhill. read more

JCW's Restaurant - Burgers Near Me - Lehi, Utah

This overrated hamburger joint has had its day in the sun. The quality and service have both declined. I have a usual order that I ask for every time I come. Mimicking the hickory burger at the defunct Training Table, I order a plain kids burger with simply hickory sauce and cheddar cheese. Simple enough you think? Wrong. They get it wrong 80 percent of the time. My son ordered an Oreo shake that seemingly used one Oreo to create. He asked me to sample it to even see if I could taste any Oreo in it because visibly it looked like plain vanilla. Bottom line is this joint is overpriced for average food. read more

Extremely expensive comparatively to other burger restaurants. I ordered a double cheeseburger, cheese fries, and a large drink for double the price of what a better burger, fries,and a large drink would have cost at in and out. All hype and no show. Plus they messed up my order and we had to go back and ask for the complete order. Poor job Jew's. read more

First let me say I am super picky when it comes to my chicken and fries. I have only had two or three places ever that I felt like we're 5 star. I got the chicken finger platter with the three chicken fingers. First this is a massive amount of food. I could have split it with my husband and still been full. The fries were good and crispy just needed a little salt. The chicken was also good and flavorful but thick on the breading. I just prefer thinner breading but still very good. The best thing about jcw is the shakes. I got a peanut butter shake and it was to die for. Thick and creamy and tons of peanut butter flavor. Some places their shakes taste like mostly vanilla with a hint of whatever flavor you get. Not here. You get the flavor. If ever I am craving a shake this is one of the first places I will go. Sorry forgot to take a picture of my chicken and fries. read more

JCW's Restaurant - Peanut butter shake. So so good. - Burgers Near Me - Lehi, Utah

Typically love JCW's, but this was the first time at this location. I got a burger, the hubby got a hot dog. The hot dog was cold so we asked for another one. Second one was cold, not exaggerating. I get it, sometimes it happens but I would have liked to hear an apology from the manager. He was pleasant but there was no acknowledgment of the fact the order was cold two times! And maybe if he would have offered something to make up for it ( we wouldn't have taken free food) but it would have been good practice to offer. read more

JCW knows how to make a juicy delicious burger! Our favorite is the ranch bacon burger. Their fries are tasty and all around we have never once been disappointed here. We love their salads because of how big they are and how much they put in them, it is never just a plane bowl of lettuce. read more

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Love this place! Some friends and I meet here during lunch at least monthly. I've been impressed with JCW's in general, and this location is also impressive. I like how they have 3 drive-thru lanes rather than just one. That really helps, I believe, to keep things moving so more people can order and have their orders quickly. I also really like how they have multiple cashiers on hand internally, especially when busy. I've seen them open a new register when the line starts to form, which isn't something that all businesses do yet really helps speed things up. Their food is really good as well! I love their fries and fry sauce. Their burgers are amazing! Same with their sandwiches and salads. I love how their shakes are huge for what I pay. I definitely get my money's worth when I come here! read more

JCW's Restaurant - Bacon avocado burger with an extra patty in a lettuce wrap. - Burgers Near Me - Lehi, Utah

They always invent new ways to get your order incorrect, even after stating it to you.

I sure love burger joints. Any place that has fries, and shakes, and a few burgers that present me with options when it comes to toppings? Well, that's my kind of spot. Big plus to these guys for having all of the above. I really don't think I'd change anything about the menu. You have a few simple burgers, a few more complex burgers, on supposed "mega" burger that has a whole pound of beef, and then a few themed entrants like a spicy one, a guacamole one, and so on. The fries have simple and then more nuanced or specialty options like chili cheese fries. And then you've also got salads and sandwiches, and a few specialty dinner items like fish n' chips and wings. Indeed, it's all laid out nicely. And you know, the teenagers working there seem to want to assemble everything according to instructions, and for the most part, that seems to work ok. It's hard to mess up burgers, and my guacamole burger was as advertised with guac and bacon. And I had some fries and a chocolate banana shake, as I always do when testing shakes. I'm not quite sure my burger patty reached the magical 1/3lb mark as advertised, but it wasn't too skimpy either. I guess the thing that stuck out to me was that it seemed to have been assembled more than really created or cooked. I'm sure it's fresh (or fresh adjacent) so I don't mean it's factory food, I just mean that it seems like they were slapping things together without thinking a whole lot about it. Maybe the fact that they got my shake order wrong at first, and then later brought me the wrong meal (someone with a different order might be upset that I pawed over their meal and realized it wasn't mine) and that they seemed overall not too invested in getting things right as much as getting things done, but I just left feeling like they're just trying to turn tables. I don't hate the feeling--at the end of the day, they're trying to provide zippy service and yes, turn tables--but I hate having that feeling pressed forward. The fries were alright and the burger was fine. The guac was a little too onion-y for my taste, but that's a taste thing, and even though the whole composition didn't wow me, I might have just ordered the wrong one. Some of those burgers coming out did look quite tasty. Shakes are huge. The composition was really smooth--like a more aerated ice cream or something. The banana didn't quite all get mixed up, but they do use the syrup plus vanilla or let you go with chocolate ice cream straight up. Always choose the syrup. All told, your meal (combo) is going to push $10 itself, and adding a shake will thrown on several more bucks, so you're at the top edge of burger options if you go all out. It's a nice option and a good menu. I would guess (?) that on a less busy day you'll probably see a lot of these problems smoothed out. And I do love burger spots, so I'd make a meal out of it again for sure. read more

JCW's Restaurant - Shake - Burgers Near Me - Lehi, Utah

Ehhhhhhh......a couple of Utahns who claim to be burger experts, recommended this place for just that. Not surprising that this burger joint is one of the best since there is a line from the time I walked in to the time I finished my burger to write this review. Staff are super friendly and restaurant is fairly clean. There's a lot of room here so don't let that long line fool you. Now onto the burger. I was eeny-meanie-miny-moeing between the mushroom and the Hawaiian burger. The cashier suggested Hawaiian so I ordered it. On top of the quarter pounder, there was shredded lettuce, onions, ketchup, pineapples and ham. I took s moment before destroying the masterpiece, however, the first bite reminded me of Burger King. Sad face. I took a few more bites thinking I have to find the pineapple and it will make a difference but it didn't. Sadder face. It tasted like a Burger King burger with a pineapple slapped on it. The French fries.....ehhhhh. Wasn't impressed either, but I'm also a huge fan of McDonald's fries and they are skinny, salty delights! The fries here seemed a little overlooked. They aren't quite steak fries, but they are larger than what I like. Meh. I'm not a fan of this place. Overall, everyone seems to like this place, but I don't see it. Maybe I should come back and try a different burger....maybe..... read more

JCW's Restaurant - Hawaiian burger with fries and fry sauce - Burgers Near Me - Lehi, Utah

Amazing burgers and shakes! Very clean and fun environment. Only complaint is it seems a bit disorganized.

Withholding one star for the cost of the food; the quality and taste is wonderful and I highly recommend! This place is great for large portion shakes and fries. They are good at accommodating gluten free needs as well. My only qualm is that everything is charged separately and it gets quite costly. read more

The gluten free bun was incredible! Nate the manager was SO helpful and answered all of my questions. Things were made separate and Gracie made sure my order was right. I was bummed there wasn't gluten free fries but the burger was SO big I didn't need them! The rest of our group loved their burgers, fries and shakes! All around this place is great for a quick bite to eat! Also clean, family friendly and we all loved the music! read more

JCW's Restaurant - Burgers Near Me - Lehi, Utah

This was the second attempt since I couldn't remember the first one Came here just now ordered a plain chz burger and fish. Food is cold and just not impressed at all however what was worse is the customer service. I want the manager to know that their young teeniebopper workers are very nonchalant and dont thank their customers whatsoever and instead treat you with "here you go" and slamming the window shut. If you're going to sell cold fecal matter at least hire better staff to make it a little less of an atrocity. read more

JCW's Restaurant - Nasty stuff passed off as edible diarrhea - Burgers Near Me - Lehi, Utah

Always yum! I love the jalapeno bacon burger! I forget you can order protein-style! I am almost never able to finish my entire burger. I've had the Hawaiian burger, but jalapeno bacon is my all-time favorite. read more

Love the food, probably the slowest service I have ever had at a fast food restaurant. Waited in the drive through for 28 MINUTES for cheese fries. There were 5 cars ahead of me. Ridiculous read more

The woman at the drive thru speaker really messed up taking our order. When we got to the window and sent things back that were wrong, we looked like the idiots instead of the woman who messed up the original order. (Name starts with a Ca). Shakes were wrong, sauces were wrong, fries were wrong. And we looked like annoying customers because she didn't take our order correctly. I don't mind the wait for fresh food, but at that wait and at those prices, you'd better be accurate. And you need to make sure the person taking orders can handle getting the details correct the first time. read more

I really wanted to LOVE this place. My husband and I are visiting from Idaho and when we were discussing places to eat with one of my friends, we were torn between In N Out and JCW's. My friends hubby told me that JCW's was good, but for the price it was a bit underwhelming. Since I knew what to expect with In N Out, we went ahead and ate there last night just to get it out of the way so we could give JCW's a fair shot. So, tonight my husband and I went to JCW's for dinner. We arrived just before 8pm. There were about 8 people in the restaurant eating. It took a while for us to decide what exactly we wanted , but the cashier was very helpful and patient with us. We ordered the following: Bacon cheeseburger sans onions All American Cheeseburger sans onions Cheese fries Regular fries Large soda Water Total: just under $25 After ordering we were given our cups & a number to place on our table. While waiting, we got our drinks and condiments. They have a very large variety of condiments available! A-1, ketchup, mustard, fry sauce, malt vinegar, hot sauces, etc. I was impressed. We found a seat and watched the Olympics on one of the multiple TV's they have all over the restaurant. About 10 minutes later our food was brought to us. The cheese fries had a good amount of cheese on them and I appreciated that. I was unimpressed by the appearance of the burgers. The burgers tasted good...not great, but good. The cheese fries were probably my favorite part of the meal. The cheese was delicious and melty, but you have to eat them super fast. Otherwise you end up with cold, congealed cheese on top of cold fries. I don't think that I would go out of my way to eat here again, but if my hubby & I were going out with another couple and they wanted to eat here I wouldn't object. They offer a lot of ice cream shakes that looked awesome and I would love to try one of those. read more

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JCW's always draws a crowd and for good reason. They make a surprisingly good burger (the all-American is my go-to), they have generous portions for all their food, and their shakes compete with the best of them. I've made plenty of late night runs to JCW's for some fries and a shake and it always hits the spot. One order of fries is enough to feed a crowd and I can happily split a mini shake. My favorite shake is caramel oreo, but there are enough mix ins to concoct whatever you're craving! read more

JCW's Restaurant - Caramel Oreo mini shake - Burgers Near Me - Lehi, Utah

You know when you have left over fries, you take them home, put them in the refrigerator and try to eat them the next day. That's about how it went. The hamburger was the same. "Made to order?" Maybe three hours before. Waste of time and money. read more

This place stays in business despite itself. It's ridiculous. We were there on a Saturday night. Me, solo, with 3 hungry young kids. How long did it take to get our meal? Not 10 minutes. The kids were still enthralled with the number system. Not 20 minutes. The kids were busying themselves by rifling through my purse. Not 30 minutes. The kids were chatting our neighbors and playing with the condiments. Not 40 minutes. Nope. At 40 minutes I went to the register and politely asked if there was a mixup with my order. After all, there were 4 capable employees lounging and goofing off at the register, surely they must have made a mistake. Nope. The gal looked at me surprised and said, "It will be another 10-20 minutes. What do you expect?! It's Saturday night!" Wow. It took a whopping hour to get our order. We finally got it as the kids were running up and down the aisles going completely loopy. I totally get the made-to-order concept and good food takes time. But a fine-dining restaurant would have had my order out faster than that!! Hell, I could have made it myself with time to spare. Oh and the food?!? My burger was charred to a crisp, one step shy of a hockey puck. They probably left the patty on the grill for the entire time I was waiting for my order. Way to go guys Next time I'm going to do myself a favor and go somewhere that (a) doesn't waste my time and is flippant about it and (b) knows how to actually cook a burger. read more

I go here at least once a month with some colleagues of mine. I've yet to be disappointed. I've had the salads, the shakes, the wings, the burgers, the fries, etc. They do a great job prepping the food and making sure it looks like it belongs on an advertisement. They get it right with the bacon. The fries came out perfectly crispy. Pebble ice and giant cups for soda. This is always a meeting place for us because of variety and quality. read more

Consistently come back here, mostly for the onion rings. Service is slooooowww, so just make sure you have time to wait (at least 15) mins drive-thru or dine-in. And that's when it's slow. Busy times plan on longer. Shake sizes are ridiculous, so I always get the mini. Can never finish it. The thing that bugs the most is that they don't post their prices online or even their printed menus. read more

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First off, GET A MILKSHAKE! They make the BEST milkshakes! Their burgers are also good, they are that chard broil taste to them. The fries are nothing special but good. The drive thru at this location always takes a while but it's worth it for the milkshake. They have so many flavors and are all good. The mini is huge and you don't need any bigger! I recently got a Peppermint Oreo milkshake and it's my new favorite. I talk about it all the time! read more

JCW's Restaurant - Mini Shake - Burgers Near Me - Lehi, Utah

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JCW is okay. I've been to a few JCW locations. The hamburger patties seem like the same mass produced patties you get at most fast food places. So the stand out thing has to be the toppings and the buns. Both are good. The bacon is always perfectly cooked. The hickory sauce is on point. Over all, not a bad burger but the patty could be better and for the price, I kind of wish it was. The fries are hit or miss. Sometimes crisp and delicious, sometimes limp and soggy. Nobody wants that. The cheese fries here are good though, and the ultimate sauce, perfection. My beef, if you'll pardon the pun, is the cleanliness of the dining room. It is a mess in there. I understand that there are times when things are so busy that it is hard to keep up, but the floors were really bad when I was there. The tables and chairs were in need of some cleaning too. read more

I decided to go back and give this place another chance. I went to the drive through. We got in line at 6:21 pm and didn't get our food until 7:17pm. While in line I saw 8 cars leave because of the line taking too long. We were handed the food, and it was a good thing we checked the bag because it was missing 3 of the meals. I am not talking about items. We were missing 2 chicken strip meals and a kids meal. The sad part is we ordered 2 chicken strip meals, a kids meal, a burger, and 2 cheese fries. So we were missing most of our food. See attached receipt. I didn't tell my family, because they wouldn't have eaten the food, but the garbage cans were overflowing and trash piled onto the floor (see picture). Not going back. First review: I like the food here, but we waited 25 minutes for our to go order. I knew they were busy the problem was we got the shakes 20 minutes before our food. We got home and they were melted. Not sure what was with the duct taped bag over an employee's arm, but was a little disturbed read more

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Worst Drive Through I have ever been in. Took us 45 min with just four cars! Awful line that never moved, they are so slow and they do not care at all. read more

I just don't understand how it's 12:00 Pm lunch hour/rush and they only have one cashier and the line is literally out the door. This place has great food and is why I come back but how does a place in 2021 uses a swiper for the card that never works. This franchise is going downhill read more

JCW's!!! Their food is the best!! The shakes are HUGE and their cheese fries are to die for. We came for lunch and beat the lunch rush by a few min. The bad thing about this location is the parking lot. It's hard to get in and out of and it's super crowded. The wait is still worth it! read more

JCW's Restaurant - Mini raspberry shake - Burgers Near Me - Lehi, Utah

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